2020 MERCEDES-BENZ C-CLASS COUPE tow

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Wa rning and indic ator lam ps(sta nda rd).......1 0
Indicat orand warning lam ps(Wide‐
scr een Cockpit)................................ ............ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ......... .............. 21
Genui neMer cedes-Ben zpar ts........ .............. 21
Oper ator's Manual ........................................2 2
Ser vice andvehicle operation ......................2 3
Oper ating safety.......... .................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection .................. .............. 26 Qualif
iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 48
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 2 Opening
andclosing .................................. 63
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 63
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 68
Tr unk ................................................ ............ 72
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 77
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81Anti-t
heftpr otect ion .....................................8 6 Seats
andstowing ..................................... 89
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......89
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....90
St eer ing wheel ..............................................9 7
Eas yentr yand exitfeatur e...........................9 9
Oper ating thememor yfunc tion .................. 100
St ow agear eas ............................................ 101
Cup holder.................................................. 110
Ashtr ayand cigarette light er.......................1 11
Soc kets ........... ............................................ 113
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...114
Ins talling/ remo ving thefloor mats .............. 115 Light
andvisibili ty.................................... 117
Ext eriorlighti ng............. ..............................117
Int erior ligh ting ........................................... 122
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 123
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 125
Oper ating thesun visor s... .......................... 128 2
Contents

Clim
atecontr ol........................................ 130
Ov ervie wof climat econt rolsy stems ..........1 30
Oper ating theclimat econ trol system ......... 130 Dr
ivin gand parking ................................. 135
Dr iving ............ .................................... ........135
DY NA MIC SELE CTswitc h... .........................1 45
Au tomatic transmiss ion.............................. 147
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........152
Re fuel ing...... .............................................. 153
Pa rking .......................................................1 55
Dr iving anddriving safetysy stems .............1 64
Ve hicle towing instruct ions .........................2 20 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................222
Ins trument Displayove rview ...................... 222
Ov ervie wof thebutt ons onthesteer ing
wheel ..................... .....................................2 23
Oper ating theon- boar dcom puter.............. 223
Se tting thedesign ...................................... 225
Se tting thear ea foradd itional values .........2 25
Ov ervie wof disp lays on themultifunc ‐
tion displa y... ..............................................2 26 Ad
jus ting theins trument lighting ................2 27
Menus andsubmenus ................................ 227
Head-up Display... ...................................... 233 Vo
ice Contr olSy stem .............................. 235
No teson oper ating safety.......................... 235
Ope ratio n........... ................................. .......236
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...237
Essenti alvoice com mand s.........................2 38 Multimedi
asy stem .................................. 250
Ov ervie wand oper ation .................. ............ 250
Sy stem settings .............................. ............ 259
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 271
Na vig ation .......................................... ........273
Te lephon e........................................ ...........2 98
Online andInterne tfunctions ..................... 321
Medi a....... ..................................................327
Ra dio .......................................................... 339
Sound .........................................................3 46 Maint
enanceand care....... ......................34 9
ASS YSTPL US service interva ldispla y........ 349
En gine compartment .................................. 350
Cleanin gand care.......................................3 57 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 366
Emerg ency<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 366
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 368
Batt ery(v ehi cle)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 374
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 379
Ele ctrica lfu ses ............ ...............................384 Whe
elsand tires ............ ..........................388
No teson noise orunusua lhandling char‐
act eristic s...................................................3 88
No teson regular lyinsp ecting wheels and
tir es ............................................................ 388
No teson sno wch ains ................................ 389
Ti re pressur e.............................................. 390
Loading theve hicle .....................................3 97
Ti re labeling ................................................ 401
Def inition ofterm sfo rtir es and loading ..... 406
Cha nging awhee l..... .................................. 409
Emerg encysparewhee l..... ......................... 418 Con
tents 3

1
Steer ing wheel gearshif tpaddles →
149
2 Comb inationswit ch →
118
3 Instrument Display →
222
4 DIRECT SELECT leve r →
147
5 Media display →
250
6 Glovebox →
103
7 Start/ stop butt on →
136
8 Climat eco ntro lsy stems →
130
9 Control pan elforth emultimedia system →
250
A Hazar dwa rning lam ps →
119
B PASSENGER AIRBAGind icat orlam ps →
45
C Stow agecom partment →
103
D Touc hpad →
251
E Control kn ob forvo lume andswitc hingsound
on/ off →
250
F Swit ches themultimedia system on/ off →
250
G Extends/ retracts theseat beltextende r →
38 H
ECOstar t/ stop funct ion →
144
I ActivePa rking Assist →
207
J Setstheve hicle leve l →
193
K DYNA MIC SELE CTswitc h →
146
L Control pan elforth emultimedia system
(s te er ing wheel) →
223
M Adjus tsthesteer ing wheel electrically →
98
Switc hesthesteer ing wheel heateron/ off →
99
N Contr olpanel for:
On-boar dcom puter →
223
Cr uise control →
176
Ac tiveDis tance AssistDIS TRONI C →
179
O Diagno stics con nection →
26
P Open sth ehood →
350
Q Elect ric pa rking brak e →
161
R Light switch →
117
S Control pan elfor: At
aglanc e– Coc kpit 7

1
QRcode foraccessi ngthere scue card →
28
2 Safetyve sts →
366
3 mebutt onand SOS button →
315
4 Chec kingand addin goperatin gfluids →
424
5 Tow- star tin gand towing away →
379
6 Flattir e →
368
7 Startin gassis tance →
378
8 Haza rdwa rning lam ps →
119 9
Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
153
A Tow- star tin gand towing away →
379
B TIREFIT kit →
369
C First-ai dkit →
367
D Warning triang le →
367 At
aglanc e– Em erge ncie sand brea kdo wns 19

Diag
nostics connec tion
The diagn ostics conn ection ison lyinte nde dfo r
th econ nect ionofdiagnos ticdevices ataqu ali‐
fi ed specialis two rkshop. &
WARNIN GRisk ofacci dent dueto con‐
necting device sto thediagnos ticscon‐
nect ion
If yo uco nn ect equipme nttoadiagn ostic s
con nectionin theve hicle, itma yaf fect the
oper ation ofvehicle systems.
As are sult, theoper ating safetyof theve hi‐
cle could beaffect ed. #
Onlyconnect equipmenttoadiagn os‐
tic scon nectionin theve hicle whichis
appr ovedfo ryo ur vehicle byMer cedes-
Benz . &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal. This
jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngequip ment tothediagnos ticscon‐
nect ioncan lead toemissions monitoring infor‐
mation beingrese t,forex am ple. This maylead
to theve hicle failing tomee tth ere qu iremen tsof
th ene xt emissions inspectionduring themain
inspect ion. Qualif
iedspecialis two rkshop
An author ized Mercedes-B enzCent erisaqu ali‐
fi ed specialis two rkshop. Ithas theneces sary
special skills,tools and qualif icat ionsto cor‐
re ctly carryout thewo rkrequ ired on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks.
Fo rth efo llo wing, alwaysha ve your vehicle
ch eckedat an aut hor ized Mercedes- BenzCen‐
te r:
R safety-re leva nt wo rks
R service andmaint enance work
R repair work
R modif icationsaswellas installation sand
con versions
R workon electr oniccomponent s 26
Gener alno tes

The
comp onent sof there stra int system can
be act ivat ed ordep loye dinde pendently of
eac hot her : Com
pone nt Detected dep loy‐
men tsit uation
Em erge ncy Tensi on‐
ing Device s Fr
ont alim pact, rear
im pact ,side impact ,
ro llo ver Dr
iver' sai rba g,front
pa sse nger airba g Fr
ont alim pact Knee
airbag Front alim pact Side
airbag Sideimpact
Wi ndo wcur tain air‐
bag Side
impact ,ro llo ver,
fr ont alim pact The
front passeng erairb agcan onlybe depl oyed
in an acciden tif th ePA SSENGER AIRBAGOF F
ind icat orlam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during
th ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 45). &
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. #
Donotto uc hth eair bag parts. #
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed.
If th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing .
R Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term br
eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see http:// www .dtsc. ca.go v/Hazar dousW aste/
Pe rchlor ate/inde x.cfm. Seat
belts Pr
otection prov ided bytheseat belt Alw
aysfa sten your seat beltcorrect lybef ore
st ar tin gajo ur ne y.Asea tbe ltcan only prov ide
th ebes tle ve lof protect ion ifit is wo rncor rectl y. Occupant
safety 35

#
Mak esur eth at theseat belts areno t
damag ed,areno two rnand arecle an. #
Alw aysha ve theseat belts checked
immed iatelyaf te ran accide ntata
qu alif ied spec ialistwo rkshop. Onl
yuse seat belts whichha ve been approved
fo ryo ur vehicle byMer cedes-Ben z. &
WARNIN GRisk ofinju ryor deat hfrom
deplo yedpy rotech nic Emerg encyTen‐
si oni ng Device s
Py rotech nic Emerg encyTensi oni ng Device s
th at have been deployedar eno long eroper a‐
tion aland areunable toper form their inten‐
ded protect ive func tion. #
Ther efor e, have deplo yedpy rotech nic
Emerg encyTensi oni ng Device simm edi‐
at ely replaced ataqu alif ied spec ialist
wo rkshop. Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt. *
NO
TEDama gecau sed bytrap ping the
seat belt If
an unused seatbeltisno tfully retract ed,it
ma ybe come trap pe din thedoor orinthe
seat mechanism. #
Alw aysensur eth at an unus edseat belt
is full yre tract ed. Ex
tending/r etra ctin gth eseat beltextender The
seat beltextende rfo rth efront seat helps
yo ufa sten your seat belt.When thedoor is
closed, theseat beltextende rex tends.
The seatbe ltex tende rbu tton mayal so be loca‐
te din thecon trol panel abovethelight switc hin
Mer cedes- AMGvehicles.
Yo ucan also extend theseat beltextende rus ing
th eseat beltextende rbu tton. #
Swi tchon theignition . #
Press seat beltextende rbu tton 1.
The seatbe ltex tende rex tends.
The seatbe ltex tende rre tracts again in thefo l‐
lo wing cases :
R The seat belttongu eis eng aged intheseat
belt buckle 38
Occupant safety

3
Front passeng erfront airbag
4 Front passeng erknee airbag
5 Windo wcur tain airbag
6 Side airbag
The installation locationofan airbag canberec‐
ogni zedbytheAIRB AGmar king.
When enabled,anairb agcan prov ide addition al
pr otect ion forth ere spectiv eve hicle occupant.
Pot entia lpr otection from eachair bag: AIRB
AG Potentia lpr otection for:
Kn ee airb ag Thigh, knee and lowe rleg
Dr iver's airbag,
fr ont pass enger
fr ont airbag Head
andribcag e
Wi ndo wcur tain
airbag Head
Side airbag Ribcage,also pelvis for
fr ont seatoccupa nts Mer
cedes- AMG vehicl es:obse rveth eno tesin
th eSupplement .Ot her wise, youma yno tre cog‐
nize dangers. &
WARNIN GRisk ofinju ryor fata linj uries
if th efront -passen gerairb agisenabl ed
If th efront -passen gerfr ont airbagisenabl ed,
a ch ild on thefront -passen gerseat maybe
st ru ck bythefront -passen gerairb agdur ing
an accide nt.
NEVER useare ar wa rd-faci ng child restra int
sy stem onaseat withan ENABL EDFRONT
AIRB AG,DE ATHor SERIOU SINJU RYtothe
CH ILD can occur . When
installing ach ild restra int system onthe
fr ont passeng ersea t,obse rveth eve hicle-spe‐
cif icinf ormation (/page60). Also, always
obser vetheno teson rear wa rd-faci ng or
fo rw ard-f acin gch ild restra int systems onthe
fr ont passeng ersea t.
Ve hicl eswith automatic front passen ger
fr on tairb agshu toff: The
front passe nger front airba gcan only be
de ploy ed inan acciden tif th ePA SSENGER AIR
BA GOF Find icat orlam pis off.Ifth efront
passeng erseat isoccupied, makesur e,bo th
bef oreand during thejour ney,that thest atus of
th efront passeng erfront airbag iscor rect
(/ page 45).
* NO
TEImpo rtant poin tsto remember if
th efront passeng erseat isunocc upied In
an acciden t,th ecom ponen tsof the
re stra int system maydeplo yunnec essarily
on thefront passeng erside if:
R Ther ear ehea vyobjec tson thefront
passeng erseat.
R The seat belttongu eis eng aged inthe
seat beltbuckleofthefront passeng er
seat andthefront passeng erseat is
unocc upied. #
Stow object sin asuit able place. #
Onlyone person should useeachseat
belt atanyone time. Occupant
safety 41