2020 MERCEDES-BENZ C-CLASS CABRIOLET airbag

cal
lin theeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin themed iadisp lay:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall .
% Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated af
te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omaticall yinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. If
an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely.
Tr igg ering ama nual emer gency call #
Press and hold theSOS buttonintheove r‐
head controlpanel forat lea stone second.
The emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers. 31
8
Multimedia system

No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When
theairbags aredeplo yed, plas ticpar ts
ma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding vehicl edamag e
Seat belts
Cleanwithluk ewa rmand soap ywa ter. R
Donotus ech emical cleaningag ent s.
R Donotdr yseat belts byheating them toove r17 6°F
(80 °C) orexposing them todirect sunlight .
Displa y
Cleanthesur face car efu llywith amic rofiber clothand asuit ‐
able displa ycar epr oduc t(TF T/L CD). R
Swit choffth edispla yand letit cool down.
R Donotuse anyot her cleaning products.
Plas tictrim R
Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: usecarepr odu ctrecomme ndedfor
Mer cedes-Ben z. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Donotallo wcos metics,inse ctrepellent orsun cream to
come incont actwith theplas tictrim. 36
4
Maint enanc eand care

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Re cogni tionofare stra int system malfunct ion:
R The 0075 restra int system warning lam pdoes notlight upwhen theignition isswitc hedon.
R The 0075 restra int system warning lam plight sup con tinuousl yor repeat edlydur ing ajour ney. #
Con sult aqu alif ied spec ialistwo rkshop immediat ely.
0075
Left Side Curta inAirbag
Malfu nction Service
Req uired(Ex am ple) *T
hecor responding headbagis malfunctioning (/page35). &
WARNIN GRisk ofinju ryor deat hdue tomalfu nctions inthehead airbag
If th ehead airbag ismalfunct ioning,itmight betrigg ered unint entionally ormight notbe trigg ered atall inthe
eve ntofan acci dent with ahigh rate ofvehicle deceler ation. #
Have thehead airbag checkedand repair edimmediat elyat aqu alif ied spec ialistwo rkshop. #
Visit aqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb agDis-
ab led See Operator 'sMan-
ua l *T
hefront passeng erairbag andthefront passeng erknee airbag have been disabled although anadult oraper son
wit han adult statur eis on thefront passeng erseat. Ifadditional forc es areapplied totheseat, thewe ight the
sy stem detects maybe toolow. &
WARNIN GRisk ofinju ryor fata linj urydue toadisable dfron tpasse nger airbag
If th efront passeng erairbag isdisabled, thefront passeng erairbag willnotbe deplo yedin theev ent ofan acci‐
dent andcann otper form itsintended protect ive func tion. Displa
ymessag esand warning/ indic ator lam ps 44
5

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
A per son inthefront passeng erseat could then, forex am ple, com eint ocon tact with theve hicle's interior ,
especially ifth eper son issitt ing tooclose tothecoc kpit. #
Mak esur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect. #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Checkth est atus oftheaut omatic front passeng erairbag shutoff(/ page46). #
Ifneces sary,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb ag
Enabl edSee Operator 's
Manu al *T
hefront passeng erairbag andthefront passeng erknee airbag areenabled whiletheve hicle isin mo tion inthe
fo llo wing situat ions:
R evenwh en ach ild, asmall adultoran obje ctwe ighin gless than thesy stem weight thre shold islocat edon the
fr ont passeng ersea t
R evenwh en thefront passeng erseat isno toccupied
The system mayde tect obje ctsorforc es that areaddin gto thewe ight applied totheseat. &
WARNIN GRisk ofinju ryor fata linj uryif ach ild restra int system isused while thefront passeng erfront
airbag isenabled
If yo usec ureach ild inach ild restra int system onthefront passeng erseat andthefront passeng erairbag is
enabled, thefront passeng erairbag candeplo yin theeve ntofan acci dent.
The child could bestru ck bytheairbag. 44
6
Dis play messa gesand warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions #
Ensur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect.
NEVER useare ar wa rdfacing child restra int onaseat protect edbyan ACTIVE AIRBAGinfront ofit,DE ATHor
SERIOU SINJU RYtotheCH ILD can occur . #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Checkth est atus oftheaut omatic front passeng erairbag actuation (/page46). #
Ifneces sary,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Active BrakeAssi stFunc-
tio ns Curre ntly LimitedSee
Ope rator' sMa nua l *
Ve hicl eswith theDr iving Assistance Packag e:Ac tiveBr ak eAssi stwit hcr oss- traf fic functi on,Evasi ve Steer ing
Assis tor PRE‑S AFE®
PL US arete mp orarily una vailable oronl ypar tiall yav ailable.
Ve hicl eswithout theDr iving Assistance Packag e:Ac tiveBr ak eAssi stistemp orarily una vailable oronl ypar tiall y
av ailable.
The ambie ntcon dition sar eout side thesy stem limits (/page16 6). #
Drive on.
As soo nas theambient conditions arewit hin thesy stem limits, thesy stem will become available again. #
Ifth edispla ymessag edoes notdisappear ,st op theve hicle inaccor dance withth etra ffic con dition sand restar t
th eengine.
Act ive Brak eAssist Func-
tion sLimited SeeOpera-
tor' sManual *
Ve hicl eswith Drivin gAss istanc ePa ckag e:Ac tiveBr ak eAssi stwit hcr oss- traf fic functi on,Evasi ve Steer ing
Assis tor PRE‑S AFE®
PL US ismalfunct ioning.
Ve hicl eswithout Drivin gAss istanc ePa ckag e:Ac tiveBr ak eAssi stismalfun ctionin g. Disp
lay mess ages and warning/ indic ator lam ps 44
7

Air
-water duct .......................................... 355
Ke eping free ........................................3 55
Airb ag....... ..................................................41
Ac tivati on ........... ...................................35
Fr ont airbag (driver ,fr ont passeng er)..... 41
Hea dairba g............ ........................ .......41
Ins tallation locations .............................. 41
Knee airbag............... ............................. 41
Ov ervie w .......................................... ...... 41
PA SSENGER AIRBAGind icat orlam p.....4 6
Pr otect ion ....................................... .......4 3
Sid eairba g<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 41
AIR CAP
Ac tivati ng ........... ................................. ..78
Dea ctivating ............ ..............................78
Air flow
Se tting .................................................1 27
AIRM ATIC .................................................. 188
Se tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 190
Sus pens ion <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 188
AIRS CARF
Ac tivati ng/d eactiv ating ........... ..............97
Ad jus ting theoutle ts........................... 130 Alar
m
see Panic alar m
Al ar m system
see ATA(anti-t heftal ar m system)
All-wheel drive
see 4MA TIC
Alt ernativ ero ut e
see Route
Amb ientlighting
Se tting (mult imediasystem) ................1 19
Andr oidAuto <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 311
Con necting amob ilephon e.................3 12
Endi ng............. ..................................... 312
Inf ormation ...................................... .... 312
Ov ervie w .......................................... ....3 11
Sou ndsettings <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 312
Tr ans ferred vehicle data....................... 313
Anim als
Pe ts intheve hicle ........................... ...... 63
Anti-loc kbr aking system
see ABS(An ti-loc kBr akin gSy stem)
Anti-skid chains
see Snowch ains Anti
-thef tala rm system
see ATA(anti-t heftal ar m system)
Anti-t heftpr otection
Imm obiliz er............................................ 87
Ant icip ator yoccup antprotection
see PRE- SAFE®
(anticip ator yoccu‐
pa nt protect ion)
see PRE-S AFE®
PL US (antic ipatory
occupant protect ion plus)
Apple CarPla y®
........................................3 09
Connecting aniPho ne®
....... .................310
Endi ng............. .....................................311
No tes ................................................... 310
Ov ervie w ............................................. 309
Sound settings .....................................3 11
Tr ans ferred vehicle data....................... 313
Asht ray
Fr ont cent erconsole ........................... 108
Re ar passe nger com partment .............1 09
Using ...................................................109
Assis tance
Men u(on -boardco mp uter) .................. 225 502
Inde x

Assis
tance systems
see Drivin gsaf etysy stem
ASS YSTPL US <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011>347
Batt erydi sconne ctionpe riods .............3 48
Displ aying theser vice duedate........... 347
Fu nctio n/no tes ................................... 347
Re gular maint enance work <0011001100110011001100110011001100110011001100110011001100110011
00110011> 347
Spec ialser vice requ iremen ts.............. 347
ATA (anti-thef tala rm system) ...................8 7
Dea ctivating thealar m.......................... 88
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 87
AT TENTI ONASSIST <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 208,209
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011>208
Se tting <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 209
Sy stem limit ations ...............................2 08
At tention assistant
see ATTENTION ASSIST
Au dio mode
Ac tivati ng med iamod e........... .............327
Co nnecti ngUSB devic es ........... .......... 328
Co pyrights ...........................................3 27
Inf ormation ........ ............................. .....3 25
Inser ting/r emoving anSD card....... ....327
Medi asea rch ................................. ...... 332 Ov
ervie w .......................................... ... 328
Pa use and playbac kfun ction ...............3 29
Selecti ngatrac k ....... .......................... 329
Selecti ngplayba ckoptions ............ ...... 329
Tr ac klis t.............................................. 329
Au thorized Mercedes- BenzCenter
see Qualif iedspec ialistwo rkshop
Au thorized workshop
see Qualif iedspecialis two rkshop
Au tomatic distanc eco ntr ol
se eAc tiveDis tance AssistDIS TRONI C
Au tomatic drivin glights ........... ............ ...115
Au tomatic engine star t(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......139
Au tomatic engine sto p(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......139
Au tomatic fron tpass engerfr on tair‐
bag shutoff <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 45,46
Fu nctio nof theaut omatic front
passeng erfront airbag shutoff......... ..... 45
PA SSENGER AIRBAGind icat orlam p.....4 6 Au
tomatic fron tpass engerfr on tair‐
bag shutoff
see Automatic front pass engerfront
airb agshut off
Au tomatic mirrorfo lding function
Ac tivati ng/d eactiv ating ........... ............125
Au tomatic trans mis sion
DIR ECT SELEC Tleve r..... ......................145
Dr ive pr ogr am disp lay ............ ..............144
Dr ive pr ogr ams............ ........................ 143
DY NA MIC SELE CTswitc h.................... 143
Eng aging drive po sitio n............ ........... 146
Eng aging neu tral ............ ...................... 146
Eng aging park position ........................ 146
Eng aging reve rsege ar .........................1 46
Kic kdo wn ....... ......................................148
Manual gearshif ting.............................1 47
St eer ing wheel paddle shifters ............ 147
Tr ans miss ionposit iondispla y.............. 145
Tr ans miss ionposit ions........................ 145
Au tomatic trans mis sion (problem)
se eTr ans miss ion(problem ) In
de x 503

Ac
tiveLa ne Keeping AssistCamer a
Vi ew Restrict ed See Operator's Man‐
ua l..... ..................... ............................. 454
Ac tiveLa ne Keeping AssistCur rentl y
Un available SeeOper ator' sMan ual.....4 53
Ac tiveLa ne Keeping AssistInopera‐
tiv e ...................................................... 454
Ac tivePa rking Assistand
PA RK TRONI CInoper ative See Opera‐
to r's Manua l...... .................................. 450
Ac tiveSt eer ing Assis tCur rentl y
Un available SeeOper ator' sMan ual.....4 52
Ac tiveSt eer ing Assis tInoperativ e.......4 52
Ad aptiveHig hbeam Assis tCamer a
Vi ew Restrict ed See Operator's Man‐
ua l..... .......... ........... ............................. 484
Ad aptiveHig hbeam Assis tCur rently
Un available SeeOper ator' sMan ual.....4 84
Ad aptiveHig hbeam Assis tIn oper a‐
tiv e ...................................................... 484 App
lyBrak eto Shif tfr om 'P' ............... 467
Apply Brak eto Shif tto 'R' ................... 467
Au xiliary Batt eryMal functi on.............. 469
Begi nning Emergency Stop .................. 453
Blind SpotAssis tCur rentl yUna vaila‐
ble See Opera tor's Manua l...... ............ 454
Blind SpotAssis tInoper ative...... .........455
Ca nno tSt artEn gin eSee Operat or's
Man ual................................................ 462
Chec kBr ak ePa ds See Oper ator's
Manual ................................................ 443
Chec kTire Pressur eSoon ...................4 69
Che ckTire Pressur eThen Restar t
Ru nFla tIndi cator <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> .......470
Cr uise Control Inoper ative.................. 458
Cr uise Control Off...............................4 58
Decr easeSpeed .................................. 473
Dr ive More Slowly ............ ...................452
Dr iver' sDoo rOp en &Trans miss ion
No tin PRisk ofVehicle Rolling Away ... 467 Engine
CanNo wBe Started ................ 462
Fr ont Passeng erAirbag Disabled See
Oper ator's Manual .............................. 445
Fr ont Passeng erAirbag Enabled See
Oper ator's Manual .............................. 446
Haza rdWa rning Flashe rsMalfunc‐
tioning .................................................4 84
Mer cedes meconn ectServices Limi‐
te dSee Oper ator's Manual .................4 48
N Pe rm anen tly Ac tiveRi sk ofRo lling
Aw ay <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 468
Only Shiftto 'P' when Vehicle isSta‐
tio nar y.................................................4 67
Place theKe yin theMar kedSpace
See Oper ator's Manual ........................ 475
PRE-S AFEInoper ativeSee Oper a‐
to r's Manua l..... ................................... 448
Ra dar SensorsDir tySee Oper ator's
Manual ................................................ 448 Inde
x51
1