2020 MERCEDES-BENZ C-CLASS CABRIOLET ESP

or
#
Discon nectthecon nect ingcable between
th emobile phoneandmultimedia system.
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle is
st atio nary. Tr
ansf erre dve hicl edata withAndroidAuto
and Apple CarPla y® Ov
ervie wof transf erre dve hicl edata
When using Andr oidAutoor Apple CarPla y®
,cer‐
ta in vehicle datais transf erredto themobile
phone. Thisenables youto getth ebes tout of
select edmobile phoneservices. Vehicle datais
no tdir ectl yaccessible.
The follo wing system information istransmit ted:
R Softwarere lease ofthemultimedia system
R System ID(anon ymized)
The transf erofthis dat ais used tooptimize com‐
munication between theve hicle andthemobile
phone. To
do this, and toassig nse veralve hicles tothe
mobil ephone, ave hicle identif ierisrando mly
ge ner ated .
Thi sha sno conne ctionto theve hicle identif ica‐
tion number (VIN)andisdele tedwhen themulti‐
media system isrese t(/ page268).
The follo wing drivin gst atus datais trans mitted:
R Trans miss ionposit ionengaged
R Distinction between parked, stands till,ro lling
and drivin g
R Day/n ight mode oftheins trument cluster
The transf erofthis dat ais used toalter how
con tent isdispl ayed tocor respond tothedr iving
situation .
The follo wing positiondatais transmit ted:
R Coor dinat es
R Speed
R Com pass direct ion
R Accel erati on dire ction Thi
sda ta isonl ytransf erredwhile thena vig ation
sy stem isactiv ein order toimprove it(e.g. soit
can continue func tioningwhen inatun nel). Mer
cedes mecalls Mak
ingacall viatheov erhead controlpa nel
Re quirement s:
R Youha ve acc ess toaGSM network.
R The cont ract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition isswitc hedonsothat vehicle
dat acan betransf erredaut omatic ally. Multimedia
system 31
3

cal
lin theeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin themed iadisp lay:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall .
% Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated af
te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omaticall yinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. If
an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely.
Tr igg ering ama nual emer gency call #
Press and hold theSOS buttonintheove r‐
head controlpanel forat lea stone second.
The emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers. 31
8
Multimedia system

R
Remain intheve hicle ifth ero ad and traf fic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent erser vice prov ider .
R Onthebasis ofthecall, theser vice prov ider
decide swhe ther itis neces saryto cal lre s‐
cue teams and/ orthepolice totheacciden t
sit e.
If no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
End inganunin tentional emergency call #
Select 0076onthemultifunc tionsteer ing
wheel. Depressbutt onforse veralseco nds.
Data transf eroftheMer cedes- Benzemer‐
ge ncy callsystem
In theeve ntofan automatic ormanua lemer‐
ge ncy callth efo llo wing datais transmit ted, for
ex am ple:
R Vehicle's GPSposition data R
GPS position dataon thero ute(a few
(hun dred meters)be fore theinciden t)
R Direct ion oftra vel
R Vehicle identif ication number
R Vehicle drive type
R Number ofpeop lede term ined tobe inthe
ve hicle
R Whe ther Mer cedes meconnect isavailable
or not
R Whe ther theemer gency callwa sinitiat ed
manually oraut omatically
R Time oftheacciden t
R Languag ese tting onthemultimedia system
Dat atra nsmit tedis vehicle information. Foran y
qu estion sabout thecollect ion,useand shar ing
of theeCall system data,please contact MBU‐
SA 'sCus tomer Assis tance Center at800-F OR-
MER C.
Fo rCa nada ,plea secont actMBC's Customer
Assis tance Center at1-800-38 7-0100.
Cu stomer requ ests forco veredinf ormation
should besubmitt edvia thesame chann els. Fo
raccide ntclar ificatio npur poses ,th efo llo wing
measur escan betake nup toan hour afte rth e
emer gency callha sbe en initia ted:
R The current vehicle position canbecalled up.
R Avo ice con nection totheve hicle occupants
can beestablished Online
andInterne tfunctions Int
erne tconnection Inf
ormat iononconnecting totheInt erne t &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract edfrom the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. Mu
ltimed iasystem 31
9

The
multimedia connection unitisfound inthe
st ow agecom partment unde rth ear mr estand
has twoUSB ports.
Depen dingontheve hicle's equipment, addi‐
tional USBportscan befound inthestow age
com partment ofthecent ercon sole andinthe
re ar passe nger com partment . #
Con nectth eUSB device totheUSB port.
Pla yable music files arepla yedbac konl yif
th ecor responding mediadisplayis activ ated.
% Use theUSB portidentif iedbyç touse
Ap ple CarPla y™and Android Auto.
% Dep endingontheve hicle equipment ther eis
an additional USBportin there ar passe nger
com partment .Po rts th at arelabeled witha
bat tery symbol canonly beused tocharge
USB devices.
Selec tingatrac kin themed iapla yba ck
Multimedia system:
4 Media
Selecting atrac kby skipping toatrac k #
Toskip backwards orforw ards toa
tr ac k: navig ateup ordown. Sel
ecting atrac kusin gth ecur rent trac klis t #
Select 00D3. #
Select Current TrackList. #
Select atra ck.
Selec tingplaybac kop tions
Multimedia system:
4 Media 5
Z Option s
Pla ying backsimilar trac ks #
Select Play Simi larTra cks.
A trac klist wit hsimilar trac ks iscreat edand
pla yedbac k.
Pla ybac kmode #
Select Random Mode-Current Playlist.
The current trac klist ispla yedin rando m
or de r. #
Select Random Mode-Cu rrent Medium.
All trac ks on theactiv edat ast or ag emedium
ar epla yedin rando morde r. #
Select Norm alTra ckSequ ence.
The current trac klist ispla yedin theor der it
appear son thedat ast or ag emedium. Contr
olling media playbac k
Multimedia system:
4 Media 5
Y Playback Control
A bar withpla ybac kcon trols issho wn. #
Topause playbac k:sel ect and conf irm
Y with thecent ralcon trol elemen t.
The 00CF symbol isdispla yed. #
Toresume playbac k:select andconf irm
Y again withth ecent ralcon trol elemen t.
The 00D0 symbol isdispla yed.
To fast forw ard/r ewind #
Move00CF onthetimelin e.
To hide theplaybac kco ntr ols #
Press the0038 button. Vi
deo mode Sw
itchin gto video mode
Multimedia system:
4 Media 5
à Media Sources #
Select adat ast or ag emedium. Multimedia
system 329

R
Mark AllEnt ries
R Unmark AllEnt ries
R Delete ThisEntry
R Delete AllEnt ries #
Select anoption. #
Activate Artist &Song Alerts 0073.
The alertis setfo rth ecur rent artis tor trac k.
If amatc his found, apr om ptappear sask ing
whe ther youwish tochang eto thest atio n.
Se tting aspor taler t #
Select Add New Alert.
or #
Select Man ageSports Ale rts. #
Select Select New Alerts.
or #
Select EditAle rts. #
Select ate am from aleague. #
Activate Spo rts Ale rts 0073. Inf
orma tion onSm artFa vo rite sand Tune
St art
St atio nsinthest atio npr ese tscan beadded as
Sm artFa vorite s. Smar tFa vorite sst atio nsare
aut omat icallysa ve dto temp orar yst or ag ein the
bac kground .If yo uch ang eto aSm artFa vorite s
st atio n,youcan repla y,pause oractiv elyskip
fo rw ardor bac kto broadcas tswhic hyo uha ve
missed .If Tu ne Startis act ivat ed and youch ang e
to ano ther Smar tFa vorite sst atio n,themusic
tra ck cur rentl ypl ay ing onthest atio nis aut omat ‐
icall yre star tedfrom thebeginnin gof thetra ck.
Ad ding ach anne lto Smar tFa vo rite s
Multimedia system:
4 Radio 5
Þ Radio Source
5 SiriusXM Radio #
Select theactiv efreq uency band. #
Highlight anent ry. #
Select ¥. #
Select Add Highlighte dCh anne lto Smar t
Favo rites. Ac
tiv atin g/deac tivatin gTu neS tart
Multimedia system:
4 Radio 5
Z Option s5
TuneSt art #
Activate0073 ordeacti vate 0053 thefunc tion.
Contr olling playbac k
Multimedia system:
4 Radio 5
Y Playback Control
Yo ucan pause thepla ybac kof thecur rent sta‐
tio nor skip forw ardor bac kwardin thetimelin e.
This leavesliv emode toacc ess theint ernal tem‐
por aryst or ag e. #
Tofast forw ard/r ewind: turnth econ troller
count er-cloc kwise orcloc kwise/swipe leftor
ri ght ontheto uc hpad. #
Tojum pto thepr ev ious/ne xtsong: press
th econ troller leftor right/swipe leftor right
on theto uc hpad. #
Topause playbac k:sel ect 00CF. #
Toretur nto livemod e:navig ateto theend
of thetimeline. Multimedia
system 34
3

Ad
jus tingthe treb le,mid andbassse ttin gs
on the Burmes ter®
sur round soun dsy stem
Multi media system:
4 Media 5
à Sound 5
Equalizer #
Select Treble, MidRange orBass. #
Setth edesir edvalues.
Ac tiv atin g/deac tivatin gvo lum eadj ustm ent
in theBu rm ester®
sur round soun dsy stem
Multi media system:
4 Media 5
à Sound
5 Autom aticVolume Adjustmen t
Au tomatic volume adjustment com pens ates for
dif fering volumes whenchang ingbetween audio
sour ces. #
Activate0073 ordeacti vate 0053 thefunc tion.
Ad jus tingthe balanc e/fader inthe
Bur mes ter®
sur round soun dsy stem
Multi media system:
4 Media 5
à Sound
5 Balance andFader #
Adjus tth ebalance andfader . #
Toexitth emenu :pr ess the0038 button.
Switc hingsurround soun don/ offin the
Bur mes ter®
sur round soun dsy stem
Multi media system:
4 Media 5
à Sound
5 Surroun dSound #
Activate0073 ordeacti vate 0053 thefunc tion.
Ad jus tingthe sound focus intheBu rm ester®
sur round soun dsy stem
Multi media system:
4 Media 5
à Sound 5
Sound Focus #
Adjus tth esound focus . Ad
vanced sound system Inf
orma tion abou tth eAd vanced sound sys‐
te m
The Advanced soundsystem has atot alout put
of 22 5W and iseq uipped withnin espeak ers. It
is available forall functions inthera dio and
media modes. Calling
upthesound menuintheAd vanced
sound system
Multi media system:
4 Media 5
à Sound
The follo wing functionsar eav ailable:
R Equal izer
R Balan ceand Fade r
R Automat icVolum eAdj ustmen t #
Select afun ction .
Ad jus tingtreb le,mid- rang eand bass set‐
tings intheAd vanced sound system
Multi media system:
4 Media 5
à Sound 5
Equalizer #
Select Treble, MidRange orBass. #
Setth edesir edvalues. Multim
ediasystem 34
5

&
WARNIN GRisk offire and injuryfrom
eng ineoil
If eng ineoilcom esintocon tact with hot
com ponent partsintheengine compart‐
ment ,it ma yignit e. #
Mak esur eth at no eng ineoilisspille d
ne xt to thefiller open ing. #
Allo wtheengine tocool offand thor‐
oughl yclean theengine oilfrom com po‐
nen tpar tsbef orest ar tin gth eve hicle. *
NO
TEEngi nedama gecau sed byan
inc orrect oil filt er ,inc orrect oil oraddi‐
tiv es #
Donotus eengi neoilsor oil filt er s
whic hdo notcor respond tothespecif i‐
cation sex plicitl ypr escr ibed forth e
ser vice interva ls. #
Donotalt er theengine oiloroil filt er in
or der toachie velong erchang eint erva ls
th an presc ribed. #
Donotuse additiv es. #
Followtheins truction sin theser vice
int erva ldispla yre ga rding theoil
ch ang e. *
NO
TEDama gecau sed byaddin gto o
muc hengine oil To
omuc hengine oilcan damag eth eengine
or thecat alytic converter . #
Have excess engineoilremo vedat a
qu alif ied spec ialistwo rkshop. #
Turn cap 1cou nter-cloc kwiseand remo ve
it. #
Addengin eoil. #
Replace cap1and turnit cloc kwise asfar
as itwill go. #
Chec kth eoil leve lag ain (/ page350 ). 352
Maintenanceand care

#
Con tinue turnin gcap 1count er-cloc kwis e
and remo veit.
The coolan tle ve lis cor rect inthefo llo wing
cases :
R ifth eengine iscold, uptomar kerbar 2
R ifth eengine iswa rm,up to0.6 in(1.5 cm)
ove rmar kerbar 2 #
Ifnecessar y,add coolant that has been
appr ovedfo rMer cedes-Benz.
R Further information oncoolant
(/ page428). Ad
ding washer fluid tothewindsh ield
wa sher system &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine, the
ra diat orand partsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN G‑Ri sk offire and injuryfrom
wind shieldwa sher concen trat e
Wi ndsh ield wa sher concen trat eis highl y
fl ammab le.Itcoul dign ite if it com esinto
con tact with hotengine component partsor
th eex haus tsy stem. #
Mak esur eth at no wind shieldwa sher
concen trat espills outnext to thefiller
open ing. #
Remo vecap 1bytheta b. #
Addwa sher fluid. 35
4
Main tenance andcare