2020 MERCEDES-BENZ A-CLASS SEDAN towing

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 22
Pr otect ing theen vironmen t... ....................... 22
Mer cedes- BenzGenuine Parts ... ...................2 2
Oper ator's Manual ........................... .............2 3
Ser vice andvehicle operation ......... .............. 24
Oper ating safety...........................................2 5
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 6
Dia gno stics con nection ................................ 27 Qua
lified speci alistwo rkshop ....................... 27
Cor rect useof theve hicle ............................2 8
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 29
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 32 Occup
antsafety.... .....................................34
Re stra int system .............................. .............3 4
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 36
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 48
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 3 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70
Tr unk ................................................ .............7 4
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 78
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81Anti-t
heftpr otect ion .....................................8 6 Seats
andstowing ..................................... 90
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......90
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....91
St eer ing wheel ..............................................9 6
Eas yentr yand exitfeatur e...........................9 7
Oper ating thememor yfunc tion .................... 98
St ow agear eas .............................................. 99
Cup holde r.................................................. 106
Soc kets ........... ............................................ 108
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..109
Ins talling/ remo ving thefloor mats .............. 111 Light
andvisibili ty.................................... 113
Ext eriorlighti ng............. ..............................113
Int erior ligh ting ............................................ 118
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 120
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 122
Oper ating thesun visor s... .......................... 125 2
Contents

Clim
atecontr ol......................................... 12 6
Ov ervie wof climat econt rolsy stems ..........1 26
Oper ating theclimat econ trol system ......... 126 Dr
ivin gand parking ................................. 130
Dr iving ............ ............ ........................ ........130
DY NA MIC SELE CTswitc h... ............... ..........1 39
Au tomatic transmiss ion.............................. 142
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........147
Re fuel ing...... ............................................... 147
Pa rking .......................................................1 50
Dr iving anddriving safetysy stems .............1 59
Ve hicle towing instruct ions .........................2 13 Ins
trum ent Disp layand on-b oard
com puter............ .......................................214
Ins trument Displayove rview .......................2 14
Ov ervie wof thebutt ons onthesteer ing
wheel ..................... .....................................2 15
Oper ating theon- boar dcom puter............... 216
Ad jus ting thedesign oftheIns trument
Displa y... ............ .............................. ........... 217
Sho wing displ aycont entontheins tru‐
ment cluster..... ...... .....................................218 Ov
ervie wof displa yson themultifunc ‐
tion displa y... .................................... ..........2 19
Ad jus ting theins trument lighting ............... 220
Menus andsubmenus ................................ 220
Head-up Display... ...................................... 227 Vo
ice Contr olSy stem .............................. 228
No teson oper ating safety.......................... 228
Ope ratio n........... ................................. .......229
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...231
Essenti alvoice com mand s.........................2 32 MBUX
multimedia system ....................... 24 7
Ov ervie wand oper ation .................. ............ 247
Sy stem settings .............................. ............ 281
Na vig ation .......................................... ........290
Te lephon e........................................ ...........3 31
Online andInterne tfunctions ..................... 359
Media ......................................................... 366
Ra dio .......................................................... 373
Sou nd<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 381 Main
tenance andcare............................. 385
ASS YSTPL US service interva ldispla y........ 385
En gine compartment .................................. 386
Cleanin gand care.......................................3 91 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 401
Emerg ency<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 401
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 401
Batt ery(v ehi cle)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 408
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 413
Ele ctrica lfu ses ............ ................................418 Wheel
sand tires ...... ................................422
No teson noise orunusua lhandling char‐
act eristic s...................................................4 22
No teson regular lyinsp ecting wheels and
tir es ............................................................ 422
No teson sno wch ains ................................ 423
Ti re pressur e...............................................4 24
Loadi ngtheve hicle .....................................4 31
Ti re labeling ................................................ 435
Def inition ofterm sfo rtir es and loading ..... 440
Chan gingawheel .......................................4 43
Emerg encysparewheel .............................. 452 Cont
ents 3

1
Safetyve sts →
401
2 mebutt onand SOS button →
352
3 Hazard warning light s →
115
4 Glovebox →
101
5 Startin gassis tance →
411
6 Chec kingand refilling operatingfluids →
459
7 Tow- star tin gand towing away →
414 8
Flattir e →
401
9 QRcode foraccessi ngthere scue card →
29
A Tow- star tin gand towing away →
414
B TIREFIT kit →
403
C Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
147 At
aglanc e– Em erge ncie sand brea kdo wns 19

The
driven speed isadjus tedwhen theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit
displa yin theIns trument Displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisau tomatical lyadop tedas the
st or ed speed. Thesystem uses thespeed stor ed
on anunlimit edstre tchof road asthere com‐
mend edspe ed. Ifyo udo notalt er thestor ed
speed onanunlimit edstre tchof road, there c‐
omme ndedspeedis80 mph(1 30 km/h) .
If Ac tiveDis tance AssistDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theacceler a‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted.
Ac tiveSpe edLimi tAssi stisonl yan aid. The
dr iver isresponsible forke eping asaf edis tance
fr om theve hicle infront, forve hicle speed and
fo rbr aking ingood time. Themaximu mper missi ‐
ble spee dals odepe ndsonfact or ssu ch asthe
ro ad sur face and traf fic condi tions. Sy
stem limit s
Te mp oraryspeed restrictions (e.g.fo ra cer tain
tim eor due towe ather condition s)can notbe
pr oper lyde tected bythesy stem. Themaximum
per missible speedapplying toave hicle witha
tr ailer isno tde tected bythesy stem. Inthese sit‐
uations youmus tadj ustyo ur spee dyo urself . &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R Inthewe tor infog
R When towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation %
The follo wing function iscoun try- dependen t
and onlyav ailable incon junction withth e
Dr iving Assi stanc ePa ckag e.
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadjus tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin afue l-saving, com ‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to
th eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Ro ute-based speedadap tatio ncan beconf ig‐
ur ed inthemultimedia system (/ page17 8).
Th efo llo wing routeeve nts areta ke nint o
acco unt:
R Bend s
R T-int ersect ions,tr af fic cir cle sand tollst a‐
tio ns
R Turnsand exits Dr
ivin gand parking 17
7

*
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion. R
The electr icpar king brak eis released.
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R Vehicl eswith automatic transmiss ion:
The transmis sionisin posi tion 005B,005Eor005C
Ac tiv atin gthe HOL Dfunc tion #
Dep ress thebr ak epedal andafte ra shor t
time quickl ydepr essfurther until the00D9
displa yappear sin themultifunc tiondispla y. #
Release thebr ak epedal.
Deactiv atingtheHOLD function #
Depr esstheacceler ator pedal topull away.
or #
Depr essthebr ak epedal untilthe00D9 dis‐
pla ydisappear sfrom themultifunc tiondis‐
pla y.
The HOLD functionisdeactiv ated inthefo llo w‐
ing situat ions:
R ActiveDis tance AssistDIS TRONI Cis acti va‐
te d.
R Vehicl eswith automatic transmiss ion:
The transmis sionisswi tched toposition 005D.R
The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
In thefo llo wing situat ions,th eve hicle isheld by
tr ans missi on positio n005D and /or bytheelectr ic
par king brak e:
R The seat beltisunf astened andthedr iver's
door isopened.
R The vehicle isswitc hedoff.
R Ther eis amalfunction inthesy stem orthe
po we rsupp lyis insuf ficie nt. St
art-of fassi st Fu
nction ofstar t-of fassi st
St art-of fassis tenab lesoptim alvehicle acceler a‐
tion from ast ands till.Fo rth is, asuit ablyhigh-
gr ip road sur face isrequ ired, thetir es and vehi‐
cle mus talso beingood condition.
Do notactiv atest ar t-of fassis ton public roads.
Be sureto obser vethesaf etyno tesand informa‐
tion onESP ®
(/ page16 1). 18
6
Driving and parking

The
system maybe impair edorma yno tfunc tion
in thefo llo wing situat ions:
R Ifth er eis poor visibility ,e.g. due toinsuf fi‐
cie ntillu mina tionofthero ad, ifth er ear e
highl yva riable shade condition sor inrain,
sno w,fogor hea vyspr ay.
R Ifth er eis glar e, e.g .fr om oncom ingtraf fic,
th esun orreflect ions.
R Ifth ewindshield inthear ea ofthemultifunc ‐
tion camer ais dir ty,or ifth ecamer ais fog‐
ge dup, damag edorcovered.
R Ifth er ear eno lane marking s,or several
unc lear lane markingsarepr esen tfo rone
lane, e.g.around roadw orks .
R Ifth elane marking sar ewo rn,dar kor cov‐
er ed.
R Ifth edis tance totheve hicle infront istoo
shor tand thus thelane marking scann otbe
de tected.
R Ifth elane marking sch ang equ ickl y, e.g.
lanes branc hof f,cr oss one another or
mer ge.
R Ifth ero adw ayisvery nar row and wind ing. Ve
hicl eswithout Drivin gAss istanc ePa ck‐
ag e:Ac tiveLa ne Keeping Assistuses radar sen‐
sor sto monit orseveralar eas around theve hicle.
If th era dar sensor sin there ar bum peraredir ty
or coveredwit hsno w,thesy stem maybe
im pair edorma yno tfunc tion.If an obs tacle in
th elane inwhic hyo uar edr ivin ghas been detec‐
te d, no lane-c orrecting brak eap plica tion occu rs.
Ac tiv atin g/deac tivatin gAc tiv eLan eKe eping
Assis t
Multi media system:
4 © 5
Set ting s5
Quick Access
5 Act ive Lane Keeping Assist #
Activateor deacti vate thefunc tion.
Se tting Activ eLan eKe eping Assist
Multi media system:
4 © 5
Set ting s5
Assist ance
5 Act ive Lane Keeping Assist
Se tting thesensit ivity
% The availabilit yof this func tion isdepen dent
on thecount ry. #
Select Stand ard,Sensi tiveorOff. Ac
tiv atin g/deac tivatin gthe hapticwarning #
Selec tWarnin g.
Ac tivateor deacti vate thefunc tion. Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page41 3) and the
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 414). Dr
iving and parking 21
3

Obser
vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t).Fullve hi‐
cle funct ionality isonl yguar anteed withan
AG Mbatt ery. Fo rsaf etyre ason s,Mer cedes-
Ben zre comme ndsthat youon lyuse batter‐
ies whichhave been tested and appr ovedfo r
yo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting sor term inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery. Ins
tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Mer
cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms. &
WARNIN GRisk ofacci dent whento wing
wit hsteer ing wheel lock
Yo uwill nolongerbe ableto steer theve hicle
if th esteer ing wheel lockis eng aged. #
Alw aysswitc hon theignition whentow‐
ing theve hicle withato w cable orato w
bar . *
NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Br
ea kdo wnassista nce 41
3

Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h)
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page41 3). #
Mak esur eth at thebatt eryis con nect edand
ch arge d. Obser
vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D.
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐ te
dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e41 6). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n. 41
4
Brea kdo wnassista nce