2020 MAZDA MODEL MX-5 ECO mode

6. Pull out the cap and open the trunk lid.After performing this emergency
measure, have the vehicle inspected at
an Authorized Mazda Dealer as soon
as possible.

CAUTION
Do not pull the screw when pulling the cap.
Otherwise, the screw may fall off and
become lost.
Hardtop model
CAUTION
Do not touch the linkage and gears. If
sharp edges and gears are touched, it could
cause injury.
Roof operates electrically
1. Remove the antenna if it is installed.Refer to Antenna on page 5-17.
2. Start the engine.
3. Continue pressing the retractable hardtop switch in the open direction
until the rear roof is completely open.
Refer to Opening the Roof on page
3-44.
Multi-information
display indication
NOTE
Stop operating the switch before the
front roof opens. If the switch is
continuously pressed, the front roof
opens and the following procedures
cannot be performed.
If Trouble Arises
When Trunk Lid Cannot be Opened
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▼STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance afte r contacting your dealership
management or it becomes necessary to have the components or wi ring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can re ach Mazda North American
Operations by one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.

E-mail: click on “Contact Us” located on the bottom of the page at www.mazdausa.com
under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your regis tration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please contact your nearest Maz da Distributor.
Customer Information and Reporting Safety Defects
Customer Assistance
8-3
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Customer Assistance (Canada)
▼Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Ma zda in top condition. In
our experience, any questions, pro blems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
▼STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General Manager.
▼STEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-9).
▼STEP 3: Contact the Mazda Customer Relations Department
If still not substantia lly satisfied, contact the Customer Rela tions Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department wit h the following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number ( VIN). Refer to the Vehicle Identification Number on
page 9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation with the local Mazda Service Rep resentative, will review
the case to determine if everything possible has been done to e nsure your satisfaction.

Please recognize that the resolution of service problems in mos t cases requires the use of
your Mazda dealer's service facilities, personnel and equipment. We urge you to follow the
above three steps in sequenc e for most effective results.
Customer Information and Reporting Safety Defects
Customer Assistance
8-7
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Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Maz da vehicle in top
condition.
If you have any questions or recommendations for improvement re garding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we r ecommend that you take
the following steps:
▼STEP 1
Discuss the matter wi th an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
▼STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative.
Refer to Importer/Distributor on page 8-13.

Please help us by providing the following information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number ( 17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
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ItemFeatureFactory Set‐
ting Available Settings Settings
Change
Method
System
Language Language indicated in display English
Depends on market
*8A―
TemperatureTemperature unit indicated in
display °F
°F/°C A F
Distance Distance unit indicated in dis‐
play mi/km
mi/km A ―
Fuel Economy Monitor (page 4-69).
Ending display On/off OffOn/Off B ―
Fuel economy resetting
procedure*
Linkage/non-linkage with fuel
economy reset and trip meter A
reset Off
On/Off B ―
*1 Though these systems can be turned Off, doing so will defeat t he purpose of the system and Mazda
recommends that these systems remain On.
*2 Only the volume of the warning beep during Blind Spot Monitori ng (BSM) operation can be changed. The
volume of the warning beep durin g Rear Cross Traffic Alert (RCTA) operation cannot be changed.
*3 This system functions only when the navigation system is functioning.*4 If the auto-wiper control is set to Off, the wiper lever position is set to in termittent operation.*5 If the setting is changed to O ff, the following operation is performed according to the headlight switch
position:
At position: Headlights turn off immediately after the ignition is switched off.At any position other than : Headlights on/off conditions vary according to the headlight switch
position. Refer to Headlights on page
4-45
*6 When set to Off, the lights-on reminder is operable.*7 The setting of the lights-on re minder can be changed with the time setting of auto headlight off function set to
Off.
Refer to Lights-On Rem inder on page 7-48.
*8 Available only in display from the center display.
Specifications
Personalization Features
9-12*Some models.
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Index
A
Accessory Socket.............................. 5-93
Adaptive Front Lighting System
(AFS)................................................. 4-77
Add-On Non-Genuine Parts and
Accessories........................................ 8-19
Advanced KeyAdvanced keyless entry system... 3-11
Operational range........................ 3-12
Air Bag Systems............................... 2-36
Air Bag/Seat Belt Pr etensioner System
Warning Beep.................................... 7-48
Ambient Temperature Display.......... 4-17
Antilock Brake System (ABS).......... 4-65
Audio Control Switch
Adjusting the Volume.................. 5-14
Seek Switch................................. 5-14
Audio Set Android Auto™........................... 5-43
Apple CarPlay™......................... 5-40
Applications................................. 5-78
AUX.............................................5-33
Bluetooth®.................................. 5-47
Radio............................................5-25
Satellite Radio............................. 5-29
Settings........................................ 5-76
Troubleshooting........................... 5-79
USB............................................. 5-34
Voice Recognition....................... 5-74
Volume/Display/Sound
Controls....................................... 5-23
Audio System
Antenna........................................5-17
Appendix..................................... 5-85
Audio Control Switch................. 5-14
Audio Set..................................... 5-18
AUX/USB mode..........................5-15
Before Using the Audio
System......................................... 5-14
Automatic Transmission
Active Adaptive Shift (AAS)...... 4-37
Automatic transmission
controls........................................ 4-35
Direct mode................................. 4-43
Driving tips..................................4-44
Manual shift mode.......................4-38
Shift-lock system......................... 4-36
Transmission ranges.................... 4-36
B
Back Trim Storage Box.................. 5-100
Battery............................................... 6-32 Maintenance.................................6-34
Replacement................................ 6-34
Specifications.................................9-4
Battery Runs Out.............................. 7-23 Jump-starting............................... 7-23
Blind Spot Monitoring (BSM).......... 4-87 Canceling operation of Blind Spot
Monitoring (BSM).......................4-91
Blind Spot Monitoring (BSM) System
Warning Beep.................................... 7-50
Bluetooth® Bluetooth® Audio....................... 5-53
Bluetooth® Hands-Free...............5-64
Bluetooth® Preparation............... 5-50
Body Lubrication.............................. 6-28
Brakes Brakes assist................................ 4-63
Foot brake....................................4-61
Pad wear indicator....................... 4-63
Parking brake...............................4-62
Warning light............................... 4-62
Break-In Period................................. 3-51
C
Capacities............................................ 9-5
Carbon Monoxide......... .................... 3-27
Cell Phones....................................... 8-20
Child Restraint
10-2
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