2020 MAZDA MODEL CX-9 ECO mode

NOTE
To allow the front passenger occupant
classification sensor to function
properly, do not place and sit on an
additional seat cushion on the front
passenger's seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
If a small child is seated on the front
passenger's seat, the warning beep may
not operate.
Mexico
If the vehicle speed exceeds about 20
km/h (12 mph) with the driver or front
passenger's seat belt unfastened, a warning
beep sounds continuously. If the seat belt
remains unfastened, the beep sound stops
once and then continues for about 90
seconds. The beep stops after the driver or
front passenger's seat belt is fastened.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).
NOTE
Placing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning function
to operate depending on the weight of
the item.
To allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on
the front passenger's seat. The sensor
may not function properly because the
additional seat cushion could cause
sensor interference.
If a small child is seated on the front
passenger's seat, the warning beep may
not operate.
Rear seat
*
The warning beep only sounds if a seat
belt is unfastened after being fastened.
▼ Ignition Not Switched Off (STOP)
Warning Beep
If the driver's door
is opened with the
ignition switched to ACC, a beep will be
heard continuously in the cabin to notify
the driver that the ignition has not been
switched OFF (STOP). Under this
condition, the keyless entry system will
not operate, the vehicle cannot be locked,
and the battery voltage will be depleted.
▼ Key Removed from Vehicle Warning
Beep
Vehicles with advanced keyless function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, the beep which
sounds outside of the vehicle will be heard
6 times, the beep which sounds inside the
vehicle will be heard 6 times.
Vehicles without advanced keyless
function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, a
beep will be heard
in the cabin 6 times.
NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-48*Some models.
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▼Request Switch Inoperable Warning
Beep (With the advanced keyless
function)
If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried, a
beep will be heard outside for about 2
seconds to notify the driver that the door
or liftgate cannot be locked.
▼Key Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all the doors locked and
the liftgate closed, a beep will be heard
outside for about 10 seconds to notify the
driver that the key is in the luggage
compartment. In this case, take out the key
by pressing the electric liftgate opener and
opening the liftgate. The key taken out of
the luggage compartment may not operate
because its functions have been
temporarily stopped. To restore the key's
functions, perform the applicable
procedure (page 3-9).
▼Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and luggage compartment
are locked using another key while the key
is left in the cabin, the beep which sounds
outside of the vehicle will be heard for
about 10 seconds to notify the driver that
the key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this method
may not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-9).
▼
Power Liftgate Warning Beep*
If system operation precautions are
necessary, the driver is notified by the
warning sound.
Cautions
What to check
The beep sounds 3 times The conditions required
for the power liftgate to
operate have not been
met, such as an object
being stuck in the lift-
gate.
The beep sound contin-
ues The vehicle is being
driven with the liftgate
open. Stop the vehicle
and close the liftgate.
▼
Electric Parking Brake (EPB)
Warning Beep
The warning buzzer is activated under the
following conditions:
The vehicle is driven with the parking
brake applied.
The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.
▼
AUTOHOLD Warning Beep
Warning light flashes/message is displayed
and beep sound is activated
simultaneously for about 5 seconds when
using AUTOHOLD function or when
AUTOHOLD switch is operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-49
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function does not operate even if
AUTOHOLD switch is operated.

If the warning light flashes/message is
displayed and the beep sound is activated
simultaneously, have your vehicle
inspected at an Authorized Mazda Dealer.
▼Power Steering Warning Buzzer
If the power steering system has a
malfunction, the power steering
malfunction indication/malfunction
indicator light turns on or flashes and the
buzzer operates at the same time.
Refer to Stop Vehicle in Safe Place
Immediately on page 7-28.
▼Tire Inflation Pressure Warning
Beep
The warning beep sound will be heard for
about 3 seconds if the tire pressures
decrease.
Refer to Tire Pressu
re Monitoring System
on page 4-217.
▼ Blind Spot Monitoring (BSM)
Warning Beep*
Driving forward
The warning beep operates when the turn
signal lever is operat
ed to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.
NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to Personalization Features on page
9-9.
Reversing
The Blind Spot Monitoring (BSM)
warning sound is activated if there is a
possibility of collision with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.
▼ Excessive Speed Warning*
If the vehicle speed exceeds the speed
limit sign displayed on
the active driving
display, the warning sound is activated and
the area around the speed limit sign
displayed on the active driving display
flashes 3 times in amber, and if the vehicle
speed continues to exceed the displayed
speed limit sign, the indication stops
flashing and remains on.
▼ Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) System
Wa r n i n g s
*
The Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop &
Go function) system warnings notify the
driver of system problems and precautions
on use when required. Check after hearing
a warning beep sound.
Warning beep What to check
While the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func-
tion) system is operating,
a single beep sound is
heard when “Front Ra-
dar Sensor Blocked” is
displayed in the mul-
ti-information display. Cancel the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func-
tion) system if the radar
sensor (front) becomes
dirty. Clean the area
around the radar sensor
(front).
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-50*Some models.
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Customer Assistance (Canada)
▼Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tool
s to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfactio n cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
▼ STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the ow
ner of the dealership or its General Manager.
▼STEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance,
ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-9).
▼ STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact
the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refe r to the Vehicle Identification Number on
page 9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem a nd/or cause of dissatisfaction

The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.

Please recognize that the resolution of service problems in most cases requires the use of
your Mazda dealer's service facilities, personnel and equipment. We urge you to follow the
above three steps in sequence for most effective results.
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
▼ STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER,
then please contact the GENERAL
MANAGER of the dealership or the OWNER.
▼ STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative.
Refer to Importer/Distributor on page 8-13.

Please help us by providing the following information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted
on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
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Interior light
Light bulbCategory
Wattage UN-R*1
Overhead lights (Front)/Map lights
(Front) LED type
LED*2―
Bulb type 8 ―
Overhead lights (Center)/Map lights
(Center) LED type
LED
*2―
Bulb type 8 ―
Overhead light (Rear) LED type
LED
*2―
Bulb type 10―
Ambient lights
*LED*2―
Vanity mirror lights
*LED type LED*2―
Bulb type 2―
Luggage compartment light LED type
LED
*2―
Bulb type 8 ―
*1 UN-R stands for United Nations Regulation.*2 LED is the abbreviation for Light Emitting Diode.
▼Tires
NOTE
The tires have been optimally matched with the chassis of your vehicle.
When replacing tires, Mazda recommends that you replace tires of the same type originally
fitted to your vehicle. For details, contact an Authorized Mazda Dealer.
Check the tire pressure label for tire size and inflation pressure.
Refer to Tire Inflation Pressure on page 6-38.
Standard tire
(U.S.A. and Canada)
Tire size Inflation pressure
Front Rear
P255/60R18 107H 230 kPa (34 psi)230 kPa (34 psi)
P255/50R20 104V 230 kPa (34 psi)230 kPa (34 psi)
(Mexico)
Tire size Inflation pressure
Front Rear
P255/50R20 104V 230 kPa (2.3 bar, 33 psi) 230 kPa (2.3 bar, 33 psi)
Specifications
Specifications
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ItemFeatureFactory Set-
ting Available Set-
tings Settings
Change
Method
Fuel Economy Monitor (page 4-106)
Ending display Display/non-display Off On/Off B ―
Fuel economy
resetting proce-
dure
*
Linkage/non-linkage with fuel economy reset
and trip meter A resetOff On/Off B
―
Active driving display (page 4-56)
Display Setting can be changed so that the Active Driv-
ing Display is not displayed.
On On/Off C
―
The display height (up/down position) can be
changed. 013 steps up/
down from ini-
tial setting (total: 27 steps) C
―
The method for adjusti ng the display bright-
ness (automatically/manually) can be changed. Auto Auto/Man. C
―
The standard brightness with the automatic
brightness adjustment can be changed. 02 steps up/down
from initial set- ting (total: 5
steps) C
―
The standard brightness with the manual
brightness adjustment can be changed. 020 steps up/
down from ini-
tial setting (total: 41 steps) C
―
The display angle can be changed. 03steps up/down
from initial set- ting (total:7steps) C
―
The street name display tim ing can be changed. On-Dem. On-Dem./At
Maneuver/Off C
―
Display/non-display of the navigation guidance On On/Off C ―
*1 Though these systems can be turned Off, doing so will defeat the purpose of the system and Mazda
recommends that these systems remain On.
*2 Only the volume of the warning beep during Blind Spot Monitoring (BSM) operation can be changed. Thevolume of the warning beep during Rear Cross Traffic Alert (RCTA) operation cannot be changed.
*3 This system functions only when the navigation system is functioning.*4 When the ultrasonic sensors detect an obstruction, the co ntents indicated on the center display switches to the
360°View Monitor. (Vehicles with 360°View Monitor)
*5 If the auto-wiper control is set to Off, the wiper lever position is set to intermittent operation.*6 If the setting is changed to Off, the following oper ation is performed according to the headlight switch
position:
At position: Headlights turn off immediately after the ignition is switched off.
Specifications
Personalization Features
9-14*Some models.
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Index
A
Accessory Socket.............................. 5-98
Active Driving Display..................... 4-56
Adaptive Front Lighting System
(AFS)............................................... 4-117
Add-On Non-Genuine Parts and
Accessories........................................ 8-19
Advanced Key
Advanced keyless entry system... 3-10
Operational range........................ 3-11
Advanced Key Removed from Vehicle
Warning Beep.................................... 7-48
Advanced Smart City Brake Support
(Advanced SCBS)........................... 4-167
Collision warning.... .................. 4-169
Stopping the Advanced Smart City
Brake Support (Advanced SCBS)
system operation........................ 4-169
Air Bag Systems............................... 2-69
Air Bag/Seat Belt Pretensioner System
Warning Beep.................................... 7-47
Antilock Brake System (ABS).......... 4-99
Armrest Box.................................... 5-105
Audio Control Switch Adjusting the Volume.................. 5-16
Seek Switch................................. 5-16
Audio Set Android Auto™........................... 5-45
Apple CarPlay............................. 5-42
Applications................................. 5-80
AUX.............................................5-36
Bluetooth®.................................. 5-49
Radio............................................5-28
Satellite Radio........ ..................... 5-32
Settings........................................ 5-78
Troubleshooting.......... ................. 5-81
USB............................................. 5-37
Voice Recognition.... ................... 5-75
Volume/Display/Sound
Controls....................................... 5-25
Audio System Antenna........................................5-19
Appendix..................................... 5-87
Audio Control Switch................. 5-16
Audio Set..................................... 5-20
AUX/USB mode..........................5-17
Before Using the Audio
System......................................... 5-16
AUTOHOLD..................................... 4-93
AUTOHOLD Warning Beep.............7-49
Automatic Transaxle......................... 4-59 Active Adaptive Shift (AAS)...... 4-61
Automatic transaxle controls....... 4-59
Driving tips..................................4-67
Manual shift mode.......................4-62
Shift-lock system...... ................... 4-60
Transaxle ranges.......................... 4-60
B
Battery............................................... 6-32 Maintenance.................................6-33
Replacement................................ 6-33
Specifications.................................9-4
Battery Runs Out.............................. 7-19 Jump-starting............................... 7-19
Blind Spot Monitoring (BSM)........ 4-121 Canceling operation of Blind Spot
Monitoring (BSM).....................4-125
Blind Spot Monitoring (BSM) Warning
Beep...................................................7-50
Bluetooth® Bluetooth® Audio....................... 5-55
Bluetooth® Hands-Free...............5-65
Bluetooth® Preparat ion............... 5-52
Body Lubrication.............................. 6-27
Bottle Holder............ ....................... 5-103
Brakes Brake assist.................................. 4-92
Electric parking brake (EPB)...... 4-90
Foot brake....................................4-89
10-2
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