2020 MAZDA MODEL CX-5 check engine

Shift-Lock System
The shift-lock system prevents shifting out
of P unless the brake pedal is depressed.

To shift from P:
1. Depress and hold the brake pedal.
2. Start the engine.
3. Press and hold the lock-release button.
4. Move the selector lever.
NOTE
When the ignition is switched to ACC or
the ignition is switch ed off, the selector
lever cannot be shifted from P position.
The ignition cannot be switched to OFF
if the selector lever is not in P position.
▼ Shift-Lock Override
If the selector lever will not move from P
using the proper shift procedure, continue
to hold down the brake pedal.
1. Remove the shift-lock override cover
using a cloth-wrapped flat head
screwdriver.
2. Insert a screwdriver and push it down.
Cover
3. Press and hold the lock-release button.
4. Move the selector lever.
Take the vehicle to an Authorized Mazda
Dealer to have the system checked.
Transaxle Ranges
The shift position indication in the
instrument cluster illuminates.
Refer to Indication/Indicator Lights on
page 4-26, 4-42, 4-55.
The selector lever must be in P or N
position to operate the starter.
P (Park)
P locks the transaxle and prevents the
front wheels from rotating.
WA R N I N G
Always set the selector lever to P position
and set the parking brake:
Only setting the selector lever to the P
position without using the parking brake to
hold the vehicle is dangerous. If P fails to
hold, the vehicle could move and cause an
accident.
CAUTION
 Shifting into P, N or R while the vehicle is
moving can damage your transaxle.
 Shifting into a driving gear or reverse
when the engine is running faster than
idle can damage the transaxle.
R (Reverse)
In position R, the vehicle moves only
backward. You must be at a complete stop
before shifting to or from R, except under
rare circumstances as explained in
Rocking the Vehicle (page 3-53).
When Driving
Automatic Transaxle
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Another vehicle cuts into the driving lane.
▼Setting the System
The MRCC with Stop & Go function system op
erates when all of the following conditions
are met.
Vehicle speed is 0 km/h (0 mph) to 145 km/h (90 mph)
The MRCC with Stop & Go function is turned on.
The brake pedal is not depressed.
The parking brake is released (Electric Parki ng Brake (EPB) indicator light is turned off).
There is no problem with the DSC.
All the doors are closed.
The driver's seat belt is fastened.
The selector lever is in the drive (D) position or manual (M) position (manual mode).
NOTE
In the following cases, the MRCC with Stop & Go function system is canceled when the
vehicle is traveling at 30 km/h (20 mph) or less and “Mazda Radar Cruise Control
disabled under 30 km/h (20 mph)” is displayed in the multi-information display.
The Forward Sensing Camera (FSC) cannot detect target objects (There is problem
with the Forward Sensing Camera (FSC) or windshield is dirty).
There is a problem with the stop hold control function.
There is a problem with the Electric Parking Brake (EPB).
It may not be possible to set the MRCC with Stop & Go function system directly after
starting the engine, while the DSC operation is being checked.
(With Selective Catalytic Reduction (SCR) system)
It is not possible to set the MRCC with Stop & Go function system while the vehicle speed
is limited by the Selective Catalytic Reduction (SCR) system.
Turning on the system
CANCEL switch RES switch
OFF switch
switch switch
MODE switch
SET- switch
SET+ switch
When Driving
i-ACTIVSENSE
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Operating Tips
Operate the climate control system with
the engine running.
To prevent the battery from being
discharged, do not leave the fan control
dial/switch on for a long period of time
with the ignition switched ON when the
engine is not running.
Clear all obstructions such as leaves,
snow and ice from the hood and the air
inlet in the cowl grille to improve the
system efficiency.
Use the climate control system to defog
the windows and dehumidify the air.
The recirculate mode should be used
when driving through tunnels or while
in a traffic jam, or when you would like
to shut off outside air for quick cooling
of the interior.
Use the outside air position for
ventilation or windshield defrosting.
If the vehicle has been parked in direct
sunlight during hot weather, open the
windows to let warm air escape, then
run the climate control system.
Run the air conditioner about 10
minutes at least once a month to keep
internal parts lubricated.
Have the air conditioner checked before
the weather gets hot. Lack of refrigerant
may make the air conditioner less
efficient.
The refrigerant specifications are
indicated on a label attached to the
inside of the engine compartment. If the
wrong type of refrigerant is used, it
could result in a serious malfunction of
the air conditioner. Consult a
professional, government certified
repairer for the inspection or repair
because a special device is required for
the air conditioner maintenance.
For details, consult an Authorized
Mazda Dealer.
Label
Interior Features
Climate Control System
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Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth
® Device pairing, connection problems
Symptom CauseSolution method
Unable to perform pairing. ―Make sure that the Bluetooth
® de-
vice is compatible with the Blue-
tooth
® unit, and that Bluetooth® and
Find Mode*1 are on and the airplane
mode is off in the Bluetooth® device
setting. Turn off the power of the
Bluetooth
® device once, then turn it
back on. If pairing is still not possi-
ble after this, contact an Authorized
Mazda Dealer or Mazda Bluetooth
®
Hands-Free Customer Service.
Pairing cannot be performed again. The pairing inform
ation paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing us
ing the following
procedure:
1. Delete the applicable Blue-
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
It takes time for automatic connec-
tion. There are a lot of paired Bluetooth
®
devices.Delete the pairing information for
unused Bluetooth
® devices.
If it takes time for an automatic con-
nection even though the above oper-
ation has been done, do a manual
connection.
Unable to perform pairing. The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine.
Interior Features
Audio Set
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 12 24 36 48 60 72 84 96
×1000 km 12 24 36 48 60 72 84 96
×1000 miles 7.5 15 22.5 30 37.5 45 52.5 60
Bolts and nuts on chassis and body TT TT
Exhaust system and heat shields I
Emergency flat tire repair kit (if equipped)
*8Inspect annually.
Cabin air filter R R R R
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Top up with new diesel exhaust fluid in the urea tank once a year.*2 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*3 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*4 The engine oil and filter must be changed at least on ce a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Reset the engine oil data whenever repl acing the engine oil regardless of the
message/wrench indicator light display.
*5 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*6 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*7 If this component has been submerged in water, the oil should be replaced.*8 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Rear differential oil
*8
Transfer oil*8
Driveshaft dust boots II II
Bolts and nuts on chassis and body TTT T
Exhaust system and heat shields I
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if equipped)
*9Inspect annually.
Cabin air filter Replace every 48,000 km (30,000 miles) or 2 years.
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 If the vehicle is operated in very dusty or sandy areas, clean and if necessary, replace the air filter more often
than the recommended intervals.
*2 Top up with new diesel exhaust fluid in the urea tank once a year.*3 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*4 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*5 Engine oil flexible maintenance is available for U.S.A. and Puerto Rico residents whose vehicle is operated
mainly where none of the following conditions apply.
-Extended periods of idling or low-speed operation such as police car, taxi or driving school car
-Driving in dusty conditions
If any do apply, follow fixed maintenance.
The engine oil and filter must be ch anged at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Reset the engine oil data whenever repl acing the engine oil regardless of the
message/wrench indicator light display.
*6 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*7 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*8 If this component has been submerged in water, the oil should be replaced.
Maintenance and Care
Scheduled Maintenance
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*9 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace thetire repair fluid bottle with new one before the expiration date.

Canada residents
Maintenance Interval Number of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
SKYACTIV-G 2.0, SKYACTIV-G 2.5, AND SKYACTIV-G 2.5T
Spark plugs SKYACTIV-G
2.5T
Replace every 64,000 km (40,000 miles).
Except SKY-
ACTIV-G
2.5T Replace every 120,000 km
(75,000 miles).
Air filter IIIIIIIIIIII
Replace every 56,000 km (35,000 miles) or 3 years.
Drive belts I I
SKYACTIV-D 2.2
Fuel filter Replace every 32,000 km (20,000 miles) or 3 years.
Air filter CCCCCC
Replace every 56,000 km (35,000 miles) or 3 years.
Diesel exhaust fluid for SCR system
*1 *1 *2 *1 *1 *2
Glow plug*3
Drive belts IIIIII
SKYACTIV-G 2.0, SKYACTIV-G 2.5, SKYACTIV-G 2.5T, AND SKYACTIV-D 2.2
Engine oil & filter
*4RRRRRRRRRRRR
Engine coolant
*5Replace at first 192,000 km (120,0 00 miles) or 10 years; after
that, every 96,000 km (60,000 miles) or 5 years.
Engine coolant level IIIIIIIIIIII
Fuel lines and hoses
*6III
Hoses and tubes for emission
*6I
Function of all lights I I I I I I I I I I I I
Brake lines, hoses and connections III
Brake and clutch fluid level I I I I I I I I I I I I
Disc brakes Inspect every 24,000 km (15,000 miles) or 1 year.
Tire (Rotation) Rotate every 8,000 km (5,000 miles).
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages III
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Front and rear suspension, ball joints and wheel
bearing axial play III
Rear differential oil
*7
Transfer oil*7
Driveshaft dust boots II I
Bolts and nuts on chassis and body TTT
Exhaust system and heat shields Inspect every 72,000 km (45,000 miles) or 5 years.
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if equipped)
*8Inspect annually.
Cabin air filter Replace every 48,000 km (30,000 miles) or 2 years.
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Top up with new diesel exhaust fluid in the urea tank once a year.*2 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*3 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*4 Reset the engine oil data whenever replacing the engi ne oil regardless of the message/wrench indicator light
display.
*5 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*6 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*7 If this component has been submerged in water, the oil should be replaced.*8 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle withnew one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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