2020 MAZDA MODEL 6 odometer

Customer Assistance (Canada)
▼Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern
to Mazda. All Authorized
Mazda Dealers have both the know ledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regardin g the operation of your
Mazda or any other general service transactions are most effect ively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
▼STEP 1: Contact the Mazda Dealer
Discuss the matter with
a member of dealership management. If t he Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General Manager.
▼ STEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer S
ervice Manager to arrange for
you to meet the local Mazda Service Representative. If more exp edient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-10).
▼ STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfi
ed, contact the Customer Rela tions Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Ca nada TEL: 1 (800)
263-4680.
Provide the Department with the following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number ( VIN). Refer to the Vehicle Identification Number on
page 9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation w ith the local Mazda Service Representative, will review
the case to determine if everything possible has been done to e nsure your satisfaction.

Please recognize that the resolu tion of service problems in mos t cases requires the use of
your Mazda dealer's service facilities, personnel and equipment . We urge you to follow the
above three steps in sequence for most effective results.
Customer Information and Reporting Safety Defects
Customer Assistance
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Index
Headlight flashing....................... 4-81
High-low beam............................ 4-81
Leaving home light..................... 4-82
Leveling....................................... 4-82
Head Restraint................................... 2-17
High Beam Control System
(HBC).............................................. 4-124 High Beam Control System (HBC)
indicator light (green)................ 4-125
Hill Launch Assist (HLA).............. 4-107
HomeLink Wireless Control System
(Type A)............................................ 4-90
HomeLink Wireless Control System
(Type B)............................................ 4-93
Hood Release.................................... 6-21
Horn...................................................4-89
I
If a Warning Light Turns On or
Flashes............................................... 7-25
If the Active Driving Display Does Not
Operate.............................................. 7-51
Ignition
Switch............................................ 4-4
Ignition Not Switched Off (STOP)
Warning Beep.................................... 7-46
Illuminated Entry System................. 5-87
Immobilizer System.......................... 3-40
Inside Trunk Release Lever.............. 3-20
Inspecting Brak e/Clutch Fluid
Level.................................................. 6-31
Inspecting Coolant Leve l.................. 6-29
Inspecting Engine Oil Level............. 6-28
Inspecting Washer Fluid Level......... 6-32
Instrument Cluster...... ....................... 4-13
Instrument Cluster (Type A)........4-14
Instrument Cluster (Type B)........4-32
Instrument Cluster (Type C)........4-50
Instrument Cluster (Type A)............. 4-14 Average Fuel Economy............... 4-22
Blind Spot Monitoring (BSM)
Display......................................... 4-23
Compass Display......................... 4-25
Cruise Control Set Vehicle Speed
Display......................................... 4-25
Current Fuel Econo my................ 4-22
Dashboard Illumina tion............... 4-20
Distance Recognition Support System
(DRSS) Display........................... 4-24
Distance-to-empty....................... 4-22
Engine Coolant Temperature
Gauge........................................... 4-19
Fuel Gauge.................................. 4-19
Indication/Indicator Lights.......... 4-28
Lane-keep Assist System (LAS) &
Lane Departure Warning System
(LDWS) Display..........................4-24
Maintenance Monitor.................. 4-23
Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) D isplay.......4-24
Message Display..........................4-25
Message Indicated in Multi-
information Display (Type A)..... 7-41
Multi-information Display (Type
A)................................................. 4-15
Odometer..................................... 4-18
Outside Temperature Display...... 4-21
Remaining Diesel Exhaust Fluid
(DEF) and Maximum Driving
Distance Display..........................4-23
Speedometer................................ 4-14
Speed Unit Selector..................... 4-21
Tachometer.................................. 4-14
Traffic Sign Recognition System
(TSR) Display..............................4-24
Trip Meter....................................4-18
Warning Indication/Warning
Lights........................................... 4-26
Instrument Cluster (Type B)............. 4-32
Average Fuel Economy............... 4-39
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Index
Blind Spot Monitoring (BSM)
Display......................................... 4-40
Compass Display......................... 4-41
Cruise Control Set Vehicle Speed
Display......................................... 4-41
Current Fuel Economy................ 4-39
Dashboard Illumination............... 4-37
Distance Recognition Support System
(DRSS) Display........................... 4-41
Distance-to-empty... .................... 4-38
Engine Coolant Temperature
Gauge........................................... 4-36
Fuel Gauge.................................. 4-36
Indication/Indi cator Lights.......... 4-45
Lane-keep Assist System (LAS) &
Lane Departure Warning System
(LDWS) Display..........................4-40
Maintenance Monitor.................. 4-39
Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) Display.......4-41
Message Display..........................4-42
Message Indicated in Multi-
information Display (Type B)..... 7-41
Multi-information Display (Type
B)................................................. 4-33
Odometer..................................... 4-35
Outside Temperature Display...... 4-38
Remaining Diesel Exhaust Fluid
(DEF) and Maximum Driving
Distance Display..........................4-40
Speedometer................................ 4-32
Tachometer.................................. 4-32
Traffic Sign Recognition System
(TSR) Display..............................4-40
Trip Meter....................................4-35
Warning Indication/Warning
Lights........................................... 4-43
Instrument Cluster (Type C)............. 4-50 Cruise Control Set Vehicle Speed
Display......................................... 4-57Dashboard Illuminati on............... 4-54
Engine Coolant Temperature
Gauge........................................... 4-53
Fuel Gauge.................................. 4-53
Indication/Indi cator Lights.......... 4-60
Multi-information Display (Type
C)................................................. 4-51
Odometer..................................... 4-52
Outside Temperature Display...... 4-55
Speedometer................................ 4-50
Tachometer.................................. 4-50
Trip Computer............................. 4-55
Trip Meter....................................4-52
Warning Indication/Warning
Lights........................................... 4-58
Interior Care...................................... 6-69
Active driving display
maintenance................................. 6-71
Cleaning the floor mats............... 6-72
Cleaning the window interiors.....6-71
Instrument panel top (Soft pad)
maintenance................................. 6-71
Leather upholstery
maintenance................................. 6-70
Panel maintenance....................... 6-71
Plastic part maintenance.............. 6-70
Seat belt maintenance..................6-69
Upholstery maintena nce.............. 6-70
Vinyl upholstery maintenance..... 6-69
Interior Lights................................... 5-84 Courtesy lights.............................5-84
Map lights....................................5-84
Overhead lights............................5-84
i-ACTIVSENSE.............................. 4-120
Active safety techno logy........... 4-120
Adaptive Front Lighting System
(AFS)......................................... 4-123
Advanced Smart City Brake Support
(Advanced SCBS)..................... 4-174
Blind Spot Monitoring (BSM) ............
................................................... 4-127
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