2020 LINCOLN NAVIGATOR window

Possible Cause and Resolution
Symptom
•If your vehicle has metallic tinting on the windows and the windshield, \
open the
windows that are facing the hotspot.
• If your vehicle is in a garage and you have the garage door closed, open\
the garage
door.
I cannot see a network in the list of available
networks that I expect to see. –
Hidden network.
•Make the network visible and try again.
I cannot see the Wi-Fi hotspot name when I
search for Wi-Fi networks on my cell phone
or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance of terms and conditi\
ons.
•Test the connection using another device. If the network requires a subscription or
acceptance of terms and conditions, contact the network service provider\
.
The system seems to connect to a Wi-Fi
network and the signal strength is excellent
but the software does not update.
456
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Connected Vehicle

Switching the Heated Exterior Mirrors
On and Off
Touch the button.
Switching the Heated Windshield On
and Off Touch the button to clear the
windshield of thin ice and fog. The
heated windshield turns off after a
short period of time.
Switching the Heated Rear Window On
and Off Touch the button to clear the rear
window of thin ice and fog.
Switching the Heated Seats On and Off Touch the button to cycle through
the various heat settings. Switching the Heated Steering Wheel
On and Off Touch the button.
Switching Maximum Air Conditioning
On and Off Touch the button for maximum
cooling.
Recirculated air flows through the instrument
panel air vents, air conditioning turns on and
the blower motor adjusts to the highest
speed.
Switching Maximum Defrost On and
Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the highest
speed.
You can also use this setting to defog and
clear the windshield of a thin covering of ice. Note:
To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
Note: The heated rear window also turns on
when you select maximum defrost.
Switching Recirculated Air On and Off Touch the button to switch
between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may reduce
the time needed to cool the interior, when
used with A/C, and reduce unwanted odors
from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
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Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3E266189 E184884

SETTINGS
Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to view
an explanation of the feature or
setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and off
and adjust settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings. Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist features
like Parking Aids, Lane Keeping system,
Pedestrian Detection, and Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings like
windows, alarm, lighting, backup starting
passcode, and MyKey settings.
Lincoln Way
Select this tile to adjust the Lincoln Way
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset the
system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and off. Automatic Updates
Select this tile to adjust automatic update
settings.
Mobile Apps
Select this tile to adjust permissions, enable,
disable, and update mobile apps.
Display
Select this tile to adjust display settings like
brightness and auto dim.
Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge setting.
Voice Control
Select this tile to adjust voice control settings
like command confirmations and displayed
lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
513
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3E280315 E268570

Wi-Fi Connectivity
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi network. –Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID,. Do not use the default name unless it contains a
unique identifier, for example as part of the MAC address.
The Wi-Fi connection disconnects after
successful connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
I am close to a Wi-Fi hotspot but the network
signal strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position your vehicle so that t\
he windshield
is not facing the Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows but not on the winds\
hield, position
your vehicle so that the windshield is facing the Wi-Fi hotspot or open \
the windows
that are facing the hotspot.
• If your vehicle has metallic tinting on the windows and the windshield, \
open the
windows that are facing the hotspot.
527
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Multi-Point Inspection
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and proper pressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how your
vehicle is used. By using several important
factors in its calculations, the monitor helps
reduce the cost of owning your vehicle and
reduces environmental waste at the same
time.This means you do not have to remember to
change the oil on a mileage-based schedule.
Your vehicle lets you know when an oil
change is due by displaying a message in
the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of use.
541
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Scheduled Maintenance

C
Cabin Air Filter.................................................171
Canceling the Set Speed...........................269
Capacities and Specifications...................439
Air Conditioning System...................................439
Alternative Engine Oil for Extremely Cold Climates............................................................443
Automatic Transmission....................................440
Engine Coolant.....................................................441
Engine Oil.............................................................442
Front Axle.............................................................447
Fuel Tank..............................................................445
Grease...................................................................445
Hydraulic Brake System...................................445
Locks......................................................................446
Rear Axle..............................................................448
Transfer Case.......................................................447
Washer Reservoir...............................................449
Cargo Nets
.....................................................303
Car Wash See: Cleaning the Exterior...............................394
Catalytic Converter
.......................................219
On-Board Diagnostics (OBD-II).......................220
Readiness for Inspection and Maintenance
(I/M) Testing......................................................221
Center Console
.............................................201 Changing a Bulb
...........................................392
LED Lamps...........................................................392
Changing a Fuse
..........................................370
Fuses.....................................................................370
Changing a Road Wheel............................426 Dissimilar Spare Wheel and Tire Assembly
Information.......................................................427
Location of the Spare Tire and Tools............427
Tire Change Procedure....................................428
Changing the 12V Battery..........................387 Battery Management System..........................388
Changing the Engine Air Filter..................379
Changing the Vehicle Wi-Fi Hotspot Name or Password
................................................458
Changing the Wiper Blades.......................391
Checking MyKey System Status.................80 MyKey Distance....................................................80
Number of Admin Keys........................................81
Number of MyKeys................................................81
Checking the Wiper Blades........................391
Childminder Mirror........................................122
Child Restraint and Seatbelt Maintenance..................................................54
Child Restraint Positioning
...........................42
Child Safety......................................................24
General Information.............................................24
Child Safety Locks
..........................................44
Left-Hand Side.......................................................44 Right-Hand Side....................................................44
Cleaning Leather Seats..............................400
Cleaning Products
........................................393
Materials...............................................................393
Cleaning the Engine
....................................396
Cleaning the Exterior...................................394
Cleaning the Headlamps..................................394
Exterior Chrome Parts.......................................395
Exterior Plastic Parts..........................................395
Stripes or Graphics............................................395
Underbody...........................................................395
Under Hood.........................................................395
Cleaning the Instrument Panel and Instrument Cluster Lens...........................399
Cleaning the Interior....................................397 Cleaning Black Label or Presidential
Interior...............................................................397
Cleaning the Wheels...................................400
Cleaning the Windows and Wiper Blades...........................................................396
Clearing All MyKeys.......................................80
Climate............................................................497 Accessing Rear Climate Controls..................500
Accessing the Climate Control Menu...........
497
Directing the Airflow..........................................497
Rear Climate Control Lock Indicator.............500
Setting the Blower Motor Speed....................498
Setting the Temperature...................................498
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Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Switching Auto Mode On and Off..................498
Switching Dual Zone Mode On and Off.......498
Switching Maximum Air Conditioning On and
Off......................................................................499
Switching Maximum Defrost On and Off......................................................................499
Switching Rear Auto Mode On and Off........500
Switching Recirculated Air On and Off.........499
Switching the Air Conditioning On and Off......................................................................498
Switching the Climate Controlled Seats On and Off..............................................................498
Switching the Climate Control On and Off......................................................................498
Switching the Heated Exterior Mirrors On and Off......................................................................499
Switching the Heated Rear Window On and Off......................................................................499
Switching the Heated Seats On and Off......................................................................499
Switching the Heated Steering Wheel On and Off......................................................................499
Switching the Heated Windshield On and Off......................................................................499
Switching the Rear Climate Controlled Seats On and Off.......................................................500
Switching the Rear Heated Seats On and Off......................................................................500 Switching the Rear Ventilated Seats On and
Off......................................................................500
Switching the Ventilated Seats On and Off......................................................................500
Climate Control..............................................165
Connected Vehicle......................................454
Connecting the Vehicle to a Mobile
Network............................................................454
Connected Vehicle Limitations.................454
Connected Vehicle Requirements...........454
Connected Vehicle – Troubleshooting.........................................455
Connecting the Vehicle to a Mobile Network........................................................454
Connecting Lincoln Way to the Modem.......454
Enabling and Disabling the Modem..............454
What Is the Modem............................................454
Connecting the Vehicle to a Wi-Fi Network........................................................454
Coolant Check See: Engine Coolant Check............................380
Crash Sensors and Airbag Indicator..........65
Creating a MyKey
............................................79
Programming and Changing Configurable
Settings...............................................................80
Creating a Vehicle Wi-Fi Hotspot.............458 Connecting a Device to the Wi-Fi
Hotspot.............................................................458 Finding the Wi-Fi Hotspot Name and
Password..........................................................458
Cross Traffic Alert.........................................288 Cross Traffic Alert Behavior When Trailer is
Attached............................................................291
Cross Traffic Alert Indicator.............................
292
Cross Traffic Alert Information Messages.........................................................292
Cross Traffic Alert System Limitations...........291
Cross Traffic Alert System Sensors................291
Switching the System On and Off...................291
Using Cross Traffic Alert...................................288
Cruise Control...............................................268
Cruise Control Indicators...........................269
Cruise Control - Vehicles With: Adaptive Cruise Control
.............................................102
Cruise Control - Vehicles With: Cruise Control..........................................................102
Customer Assistance
...................................347
D
Data Recording
................................................12
Comfort, Convenience and Entertainment
Data.......................................................................14
Event Data...............................................................13
Service Data............................................................12
Services That Third Parties Provide..................14
608
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

General Information on Radio
Frequencies..................................................69
Intelligent Access.................................................69
General Maintenance Information...........537 Multi-Point Inspection.......................................540
Owner Checks and Services...........................538
Protecting Your Investment..............................537
Why Maintain Your Vehicle?.............................537
Why Maintain Your Vehicle at Your
Dealership?......................................................537
Getting Assistance Outside the U.S. and Canada..........................................................351
Getting the Services You Need.................347 Away From Home...............................................347
Global Opening and Closing.......................119 Closing the Windows..........................................119
Opening the Windows........................................119
H
Hazard Flashers.............................................341
Headlamp Adjusting See: Adjusting the Headlamps.......................389
Headlamp Exit Delay......................................111
Headlamp Leveling
........................................112
Headrest See: Head Restraints..........................................173 Head Restraints
..............................................173
Adjusting the Head Restraint............................173
Front Seat Manual Head Restraints................173
Head Up Display
............................................161
Configuring The Head Up Display..................162
Head Up Display (HUD)......................................161
Head Up Display Information............................161
Maintaining Your Head Up Display.................164
Heated Exterior Mirrors...............................170
Heated Rear Window
...................................170
Heated Seats...................................................191 Automatic Climate Controlled Seats...............191
Front Seats.............................................................191
Second Row Heated Seats................................191
Heated Steering Wheel...............................103
Heated Windshield.......................................170 Windshield Wiper De-Icer.................................170
Heating See: Climate Control..........................................165
Hill Descent Control....................................246 Principle of Operation.......................................246
Hill Start Assist..............................................240 Switching the System On and Off..................240
Using Hill Start Assist........................................240
Hints on Controlling the Interior Climate..........................................................167
Defogging the Side Windows in Cold Weather.............................................................168 General Hints........................................................167
Quickly Cooling the Interior..............................168
Quickly Heating the Interior.............................168
Recommended Settings for Cooling..............168
Recommended Settings for Heating..............168
Hints on Driving With Anti-Lock Brakes...........................................................238
Hood Lock See: Opening and Closing the Hood............
373
Horn..................................................................103
I
In California (U.S. Only)...............................348
Information Display Control........................102
Information Displays
.....................................133
General Information............................................133
Information Messages..................................138 Active Park............................................................139
Adaptive Cruise Control....................................139
Adaptive Headlamps..........................................140
Alarm......................................................................140
Automatic Engine Shutdown............................140
Battery and Charging System...........................
141
Blind Spot Information and Cross Traffic Alert System...............................................................142
Doors and Locks..................................................143
Driver Alert............................................................143
611
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index