2020 LINCOLN NAVIGATOR remote control

Possible Cause and Solution
Symptom
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a profile.
You did not link the remote control you are using to a profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote start on a link\
ed remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not. The preset positions are the same as the guest or previously active prof\
ile.
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This could happen if you\
let a dealership
add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your knowledge.
530
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Drivetrain...............................................................144
Four-Wheel Drive................................................145
Fuel........................................................................\
.146
Hill Start Assist......................................................147
Keys and Intelligent Access..............................147
Lane Keeping System........................................148
Maintenance.........................................................149
MyKey.....................................................................150
Off Road..................................................................151
Park Aid...................................................................151
Park Brake.............................................................152
Power Steering....................................................153
Pre-Collision Assist.............................................154
Pro Trailer Backup Assist™.................................154
Remote Start.........................................................156
Seats.......................................................................156
Stability Control...................................................156
Starting System ...................................................157
Tire Pressure Monitoring System....................157
Trailer......................................................................158
Transmission.........................................................159
Installing Child Restraints.............................26 Child Seats.............................................................26
Combining Seatbelt and LATCH Lower
Anchors for Attaching Child Safety
Seats....................................................................34
Using Lap and Shoulder Belts...........................26 Using Lower Anchors and Tethers for
CHildren (LATCH).............................................32
Using Tether Straps..............................................34
Installing the Vehicle Identification Card...............................................................453
Instrument Cluster........................................126
Instrument Lighting Dimmer.........................111
Instrument Panel
..............................................21
Interior Lamps.................................................113
Front Interior Lamp..............................................114
Rear Interior Lamps..............................................114
Interior Mirror...................................................121 Auto-Dimming Mirror..........................................122
Introduction.........................................................9
J
Jump Starting the Vehicle..........................342 Connecting the Jumper Cables......................
343
Jump Starting.......................................................343
Preparing Your Vehicle.....................................342
Removing the Jumper Cables.........................
344
K
Keyless Entry....................................................87 Displaying the Factory-Set Code......................89
Locking and Unlocking........................................88 SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................87
Keyless Starting
............................................203
Switching the Ignition On.................................203
Keys and Remote Controls
..........................69
L
Lane Keeping System.................................278 Switching the System On and Off..................279
System Display.....................................................281
System Settings..................................................280
Troubleshooting.................................................282
Liftgate..............................................................90
Liftgate Window.............................................124 Opening the Liftgate Window..........................124
Lighting Control.............................................109 Flashing the Headlamp High Beam................110
Headlamp High Beam.........................................110
Lighting............................................................109 General Information............................................109
Limited Slip Differential..............................236 Spare Tire.............................................................236
Trailer Towing......................................................236
Lincoln Automotive Financial Services......16
Lincoln Protect..............................................534 Lincoln Protect (CANADA ONLY)...................535
612
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................534
Load Carriers See: Roof Racks and Load Carriers...............304
Load Carrying.................................................301
Load Limit.......................................................305 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................310
Vehicle Loading - with and without a Trailer................................................................305
Locking and Unlocking..................................83 Activating Intelligent Access..............................84
Approach Detection Illumination......................87
Autolock..................................................................86
Battery Saver..........................................................87
Illuminated Entry....................................................87
Illuminated Exit.......................................................87
Locking and Unlocking the Doors with the
Key Blade...........................................................86
Power Door Locks................................................83
Remote Control.....................................................83
Smart Unlocks for Intelligent Access Keys.....................................................................86
Lug Nuts See: Changing a Road Wheel.........................
426 M
Maintenance..................................................373
General Information...........................................373
Memory Function
...........................................181
Driver Seat Memory.............................................181
Easy Entry and Exit Feature..............................
182
Passenger Seat Memory...................................182
Personal Profiles..................................................183
Saving a PreSet Position....................................181
Message Center See: Information Displays..................................133
Mirrors See: Windows and Mirrors.................................118
Mobile Communications Equipment..........18
Moonroof.........................................................123 Bounce-Back........................................................124
Opening and Closing the Moonroof..............124
Motorcraft Parts............................................436
MyKey – Troubleshooting..............................81
MyKey™..............................................................78 Principle of Operation..........................................78
N
Navigation......................................................502 Changing the Format of the Map...................506
cityseeker.............................................................508 Michelin Travel Guide.......................................
509
Navigation Map Accuracy and Updates......509
Route Guidance..................................................506
Setting a Destination.........................................
504
SiriusXM Traffic and Travel Link.....................509
Zoom.....................................................................506
Normal Scheduled Maintenance
..............541
Intelligent Oil-Life Monitor.................................541
Normal Maintenance Intervals........................543
O
Oil Change Indicator Reset........................378
Oil Check See: Engine Oil Check.......................................377
Opening and Closing the Hood................373
Ordering Additional Owner's Literature ......................................................
353
Obtaining a French Owner’ s Manual............353
Overhead Console.......................................201
Overriding Automatic High Beam Control............................................................117
P
Parking Aids
...................................................247
Principle of Operation.......................................247
613
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Folding the Second Row Outermost Seats
........................................................................\
.....185
Reclining the Second Row Outermost Seat Backrest.............................................................187
Rear Under Floor Storage...........................301 Advanced System: Forward Divider, Cargo
Shelf and Rear Barrier (Bulkhead
Position)............................................................302
Cargo Management System.............................301
Rear View Camera........................................261 Camera Guidelines............................................263
Manual Zoom......................................................264
Obstacle Distance Indicator............................264
Rear Camera Delay............................................264
Using the Rear View Camera System...........262
Rear View Camera See: Rear View Camera.....................................261
Rear Window Wiper and Washers............107 Rear Window Washer.........................................108
Rear Window Wiper............................................107
Recommended Towing Weights...............323
Reduced Engine Performance
..................337
Refueling..........................................................214
Refueling System Overview.............................214
Refueling System Warning................................216
Refueling Your Vehicle.......................................215
Remote Control
...............................................69
Car Finder...............................................................72 Intelligent Access Key.........................................69
Memory Feature....................................................74
Remote Start...........................................................73
Replacing the Battery............................................71
Sounding the Panic Alarm..................................72
Using the Key Blade.............................................70
Remote Start
....................................................171
Automatic Settings...............................................171
Heated and Cooled Features............................171
Last Settings...........................................................171
Repairing Minor Paint Damage................400
Replacement Parts Recommendation
........17
Collision Repairs.....................................................17
Scheduled Maintenance and Mechanical
Repairs..................................................................17
Warranty on Replacement Parts.........................17
Replacing a Lost Key or Remote Control.............................................................74
Reporting Safety Defects (Canada Only)..............................................................354
Reporting Safety Defects (U.S. Only)
.......354
Resuming the Set Speed...........................269
Roadside Assistance...................................340 Vehicles Sold in Canada: Getting Roadside
Assistance.........................................................341
Vehicles sold in the United States: Getting Roadside Assistance.....................................
340 Vehicles Sold in the United States: Using
Roadside Assistance.....................................
340
Roadside Emergencies
...............................340
Roof Racks and Load Carriers..................304 Adjusting the Crossbar.....................................
305
Maximum Recommended Load Amounts...........................................................305
Running-In See: Breaking-In.................................................338
Running Out of Fuel.....................................213 Adding Fuel From a Portable Fuel
Container..........................................................213
Filling a Portable Fuel Container.....................213
S
Safety Canopy™...............................................63
Safety Precautions.........................................211
Satellite Radio
................................................467
Satellite Radio Electronic Serial Number
(ESN)..................................................................468
Satellite Radio Reception Factors..................467
SiriusXM Satellite Radio Service....................468
Troubleshooting..................................................469
Scheduled Maintenance Record..............549
Scheduled Maintenance.............................537
Seatbelt Extensions
.......................................55
Seatbelt Height Adjustment.........................51
615
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Hilly Condition Usage........................................273
Overriding the Set Speed................................272
Park Brake Application......................................273
Resuming the Set Speed..................................273
Setting the Adaptive Cruise Speed...............270
Setting the Adaptive Cruise Speed When Your
Vehicle is Stationary......................................270
Setting the Gap Distance..................................271
Switching Adaptive Cruise Control Off.........273
Switching Adaptive Cruise Control On.........270
Switching to Normal Cruise Control..............276
System Not Available........................................275
Using Four-Wheel Drive.............................228 4X4 Indicator Lights ...........................................228
4X4 Modes...........................................................228
Driving Off-Road with Truck and Utility Vehicles.............................................................231
How Your Vehicle Differs from Other Vehicles............................................................230
Operating 4WD Vehicles with Spare or Mismatched Tires..........................................230
Using Hill Descent Control........................246 Hill Descent Modes...........................................246
Using MyKey With Remote Start Systems...........................................................81
Using Power Running Boards.....................98 Automatic Power Deploy....................................98
Automatic Power Stow........................................98 Bounce-back..........................................................99
Enabling and Disabling.......................................99
Manual Power Deploy.........................................99
Using Snow Chains.....................................420
Using Stability Control................................245 Stability Control and Traction Control with Roll
Stability Control™ (RSC™)...............................245
Using the Backup Starting Passcode........76
Using the Valet Mode....................................75
Using Traction Control................................243 Switching the System On and Off..................243
System Indicator Lights and Messages........243
Using Voice Recognition
............................474
Audio Voice Commands...................................476
Climate Voice Commands................................477
Mobile App Voice Commands........................482
Navigation Voice Commands.........................480
Phone Voice Commands..................................478
SiriusXM Traffic and Travel Link Voice
Commands......................................................483
Voice Settings Commands...............................483
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................350
V
Vehicle Care
..................................................393
General Information...........................................393 Vehicle Certification Label.........................437
Vehicle Identification Number
...................437
Vehicle Identification...................................453
Vehicle Storage.............................................401 Body........................................................................\
401
Brakes...................................................................402
Cooling system...................................................402
Disconnecting Your 12 Volt Battery...............402
Engine....................................................................401
Fuel system..........................................................402
General..................................................................401
Miscellaneous.....................................................402
Plugging in Your HYBRID.................................
402
Removing Vehicle From Storage...................402
Tires.......................................................................402
Vehicle Wi-Fi Hotspot
..................................458
Ventilated Seats.............................................191 Automatic Climate Controlled Seats..............192
Ventilation See: Climate Control..........................................165
VIN See: Vehicle Identification Number...............437
Voice Control
...................................................101
W
Warning Lamps and Indicators..................128 Adaptive Cruise Control Indicator..................128
618
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index