Note:
The system remembers the last setting
when you start your vehicle.
Note: When in reverse (R), Auto Hold does
not function.
When the system is off, your vehicle behaves
the same as a vehicle without Auto Hold.
There is an indicator lamp in the instrument
cluster that has two modes, active and
unavailable: The auto hold active indicator
illuminates in the information
display when the system holds
your vehicle stationary. When in active mode,
press the brake pedal and the Auto Hold
button to switch the system off. The auto hold unavailable indicator
illuminates in the information
display when the system is on but
unavailable to hold your vehicle (for example,
during Active Park Assist, Stay in Neutral
Mode, or when you do not fasten your
seatbelt or close the door). Note:
Make sure you switch off Auto Hold
or use the Stay in Neutral mode before you
enter a car wash. See Automatic
Transmission (page 222).
Using Auto Hold
1. Use the brakes to bring your vehicle to a complete stop. The auto hold active
indicator illuminates in the information
display.
2. Release the brake pedal. The system holds your vehicle at a standstill. The
auto hold active indicator remains
illuminated in the information display.
3. When you press the accelerator pedal, the system releases the brakes and you
will be able to drive off. Once you drive
off, the auto hold active indicator no
longer illuminates in the information
display.
Note: The auto-start-stop system (if
equipped) may stop the engine when you
press the brake pedal. If this occurs, it
restarts once you press the accelerator
pedal. Auto Hold still holds your vehicle at
a standstill with the engine off.
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Four-wheel Drive Vehicles With SLOW
CLIMB Mode
You can only tow your vehicle with all wheels
on the ground by placing the transfer case
in its neutral position and engaging the four
wheel down towing feature. Perform the
steps outlined in the following section after
positioning your vehicle behind the tow
vehicle and properly securing them together.
Four-wheel-down Towing
Note: If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
information display, you must perform the
procedure again from the beginning.
Note: Make sure you properly secure your
vehicle to the tow vehicle.
1. Start your vehicle.
2. Confirm that your vehicle is in
NORMAL
mode. See Drive Mode Control (page
299). 3. Place your vehicle in stay in neutral
mode.
See Automatic Transmission
(page 222).
4. Switch your vehicle off by pressing the engine
START/STOP button once. A
Transmission Not in Park message
appears in the information display.
5. Place your vehicle in accessory mode by
pressing the start button once without
pressing the brake pedal.
6. Press and hold the brake pedal.
7. Enable neutral tow through the information display by selecting Settings
from the menu. See General Information
(page
133).
8. Then select
Advanced Settings.
9. Then select
Vehicle.
10. Then select
Neutral Tow.
11. Press and hold the
OK button until the
information display states Neutral Tow
Enabled Leave Transmission in
Neutral
. Note:
If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
information display, you must perform the
procedure again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts into neutral, this is
normal.
12. Leave the transmission in neutral (N) and switch the ignition off by pressing
the engine
START/STOP button once
without pressing the brake pedal. You
do not need to leave your keys in the
vehicle. You can lock and unlock your
vehicle as you normally do. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to roll,
even if the transmission is in park (P).
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WARNING: Shifting the transfer case
to its neutral position for recreational
towing may cause the vehicle to roll, even
if the transmission is in park (P). It may
injure the driver and others. Make sure you
press the foot brake and the vehicle is in
a secure, safe position when you shift to
neutral (N).
Note: Failing to put the transfer case in its
neutral position can damage vehicle
components.
Note: You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position. A message
appears in the information display confirming
your vehicle is in neutral tow.
To exit four-wheel-down towing and return
the transfer case to its
2H position:
1. With your vehicle still properly secured to the tow vehicle, press the brake pedal
and start the engine.
2. Switch your vehicle off by pressing the engine
START/STOP button once. 3.
Place your vehicle in accessory mode by
pressing the start button once without
pressing the brake pedal.
4. Press the brake pedal.
5. Place the transmission back into park (P).
6. Release the brake pedal.
Note: If completed successfully, the
information display shows
2H and Neutral
Tow Disabled.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral position,
this is normal.
Note: If Shift Delayed Pull Forward displays
in the instrument cluster, transfer case gear
tooth blockage is present. See the
instructions following this section.
7. Apply the parking brake, then disconnect
your vehicle from the tow vehicle. 8. Release the parking brake, start the
engine, and shift the transmission into
drive (D) to make sure the transfer case
is out of the neutral tow position.
9. If the transfer case does not successfully
shift out of neutral (N), set the parking
brake until you can have your vehicle
serviced.
Resolving the Shift Delayed Pull Forward
or To Exit 4x4 LOW Shift to N Message
If the instrument cluster displays these
messages, perform the following:
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N), then
start the engine.
3. With the engine running, shift the transmission into drive (D) and let the
vehicle roll forward, up to
3 ft (1 m). You
may hear an audible noise as the transfer
case shifts out of its neutral position. This
is normal.
4. Make sure the instrument cluster displays
Neutral Tow Disabled
.
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SETTINGS
Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to view
an explanation of the feature or
setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and off
and adjust settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings. Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist features
like Parking Aids, Lane Keeping system,
Pedestrian Detection, and Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings like
windows, alarm, lighting, backup starting
passcode, and MyKey settings.
Lincoln Way
Select this tile to adjust the Lincoln Way
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset the
system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and off. Automatic Updates
Select this tile to adjust automatic update
settings.
Mobile Apps
Select this tile to adjust permissions, enable,
disable, and update mobile apps.
Display
Select this tile to adjust display settings like
brightness and auto dim.
Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge setting.
Voice Control
Select this tile to adjust voice control settings
like command confirmations and displayed
lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
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Apps
Possible Cause and Resolution
Symptom
The system cannot find any apps. –Incompatible device.
•You will need an Android device with OS 4.3 or higher or an iOS device wi\
th iOS 8.0
or higher. Pair and connect your Android device to find AppLink compatible apps.
Connect your iOS device to a USB port or pair and connect using Bluetoot\
h.
I have a compatible device and it is correctly
connected but the system still cannot find any
apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them and make sure you sign in to any apps
if required.
– Incorrect app settings.
•Check and adjust the app settings on your device and allow SYNC to access the app
if required.
I have a compatible device, it is correctly
connected and my apps are running but the
system still cannot find any apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have an exit or quit option\
, use this and
then restart the apps. Alternatively, use the force stop option in the settings menu on
your device.
• If you have an iOS device with iOS 7.0 or higher, tap the home button on your device
twice and then swipe the app upward to close it.
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