
WHAT IS PHONE AS A KEY
Phone as a key allows you to use your phone
in place of a remote control.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could cause your phone
as a key to stop working:
• The approximate phone as a key range
is 131 ft (40 m).
• Your Bluetooth connection is not
enabled, is disrupted, or out of range. •
Your phone as a key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Your phone frequencies have jammed.
• Your phone is too close to metal objects
or other electronic devices.
PROGRAMMING YOUR PHONE
Refer to the Lincoln Way app for instructions
on registering your vehicle and programming
your phone as a key.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your backup start passcode
completely setup before using valet mode. Note:
Once the system detects a valid phone
as a key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid phone as
a key, it prompts you to enter your backup
start passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode
on the keyless entry keypad to lock or
unlock your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable valet mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized phone as a key, it disables. If
the system does not detect a valid phone as
a key, it prompts you to enter your backup
start passcode. Once validated, valet mode
disables.
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USING THE BACKUP STARTING
PASSCODE
If you are unable to start your vehicle with
phone as a key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid phone as a key, a message appears
and the system prompts you for your
backup starting passcode.
Note: Make sure you have phone as a key
active on at least one phone to use the
previously created backup starting code.
Note: If the backup starting passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your backup starting passcode.
3. After entering your backup starting passcode, you must press Enter within
30 seconds.
4. Once the system validates the backup starting passcode, a message alerts you
to start your vehicle. 5. Press the brake pedal and the ignition
button within 20 seconds to start the
engine.
6. If your vehicle does not start, repeat steps 1-5.
PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has phone as a
key? Once you pair your phone with your
vehicle, the touchscreen display menu
identifies the phone as a key option if it
is available. See Programming Your
Phone (page 75). Why do I get a No Key Detected message
in the instrument cluster display when I am
using phone as a key and my phone is in
the car?
Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
to reconnect via Bluetooth using the
Lincoln Way app, verify your phone as
a key is still active, enabled and has not
been revoked.
What do I do if my phone is lost, damaged,
or the battery has depleted? Use the backup starting passcode that
you created to protect you in the event
that your phone is lost, damaged, or the
battery has depleted.
See Using the
Backup Starting Passcode (page 76).
How many phones can I use for phone as
a key? You can program and activate up to four
phones with phone as a key to your
vehicle.
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How does a valet drive my car if I only use
my phone as a key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page 75).
How do I delete a phone as a key
programmed to my vehicle? If the phone as a key belongs to your
account, you can delete it from your
phone. If not, reset phone as a key from
the touchscreen display menu.
I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new phone as a key? Remove the phone as a key that was
previously associated with your phone
or reset phone as a key from your
vehicle, and then request a new phone
as a key. Why can I not remotely start the vehicle
with my phone as a key?
Using the Lincoln Way app, verify your
phone as a key to be active and enabled
via Bluetooth connection on at least one
phone. If Bluetooth has connected but
phone as a key is not active, activate
your phone as a key where prompted
from the Lincoln Way app.
See Using
the Backup Starting Passcode (page
76).
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you press the unlock button once. The
unlocking mode applies to the remote
control, keyless entry keypad and intelligent
access. You can also change between the
unlocking modes using the information
display. See General Information (page 133).
Reprogramming the Unlocking Function
Note:
When you press the unlock button,
either all the doors are unlocked or only the
driver door is unlocked. Pressing the unlock
button again unlocks all the doors.
Press and hold the unlock and lock buttons
on the remote control simultaneously for at
least four seconds with the ignition off. The
direction indicators flash twice to confirm the
change.
To return to the original unlocking function,
repeat the process.
Locking the Doors Press the button to lock all doors.
The direction indicators will flash. Press the button again within three seconds
to confirm that all the doors are closed. The
door lock again, the horn sounds and the
direction indicators flash if all the doors and
the liftgate are closed.
Note:
If the system does not function, use
the key blade to lock and unlock your
vehicle.
Mislock
If any door or the liftgate is open, or if
the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
sounds twice and the direction
indicators do not flash. You can switch
this feature on or off in the information
display. See General Information (page
133).
Opening the Liftgate Press twice within three seconds
to open the liftgate.Activating Intelligent Access
General Information
You can unlock and lock the vehicle without
taking the keys out of your pocket or purse
when your intelligent access key is within
3 ft (1 m)
of your vehicle. Intelligent access
uses a sensor on the back of the door handle
for unlocking and a separate sensor on the
face of each door handle for locking.
The system does not function if:
• Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.
Note: The system may not function if the key
is close to metal objects or electronic
devices, for example keys or a cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle.
See Remote Control (page 69).
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Note:
If you press any adjustment or
memory button when in easy exit mode, the
system cancels the operation.
Note: Depending on your vehicle, the column
may move up and in.
AUDIO CONTROL You can operate the following
functions with the control:
Press - to decrease volume level.
Press
+ to increase volume level. Press to silence the current media Press to access the previous media
selection.
Press to access the next media
selection.
Press to access phone mode or to
answer a phone call.
Press to end a phone call.
Press to access the audio quick
access menu (QAM).
VOICE CONTROL
The controls are on the steering wheel. Press and release to activate voice
recognition.
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Information Display Controls
Back Button.
A
Toggle Up.
B
OK Button.
C
Toggle Down.
D
Phone QAM Buttons.
E
Audio QAM Button.
F
Navigation QAM Button.
G
Settings QAM Button.
H
Display QAM Button.
I
Note: The DISP button is replaced with a
HUD button on vehicles equipped with a
head up display (HUD). See Head Up
Display (page 161).
Note: The
NAV button is replaced with a
compass button on vehicles without
navigation. •
Press one of the QAM buttons to enter a
menu.
• Toggle
(B) and (D) to scroll through and
highlight the options within a menu.
• Press
(C) to enter a sub-menu.
• Press
(A) to exit a menu.
• Press the open menu's QAM button at
any time to close the menu (escape
button).
• Press
(C) to choose and confirm settings
or messages.
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INFO/TRIP/FUEL
TIRE PRESSURE
TRAILER INFORMATION
• NO CONTENT - Displays a blank area.
• TRIP 1
- Displays distance traveled,
average fuel economy, and time spent
for trip. Press and hold
OK to reset.
• TRIP 2
information is the same as
TRIP 1.
• FUEL ECONOMY
- Displays your
vehicle's average fuel economy. Press
and hold
OK to reset.
• SEATBELTS
- Displays a graphic of the
connection status of the rear seatbelts.
• TIRE PRESSURE
- Displays a graphic of
current vehicle tire pressures.
• TRAILER INFORMATION
- Displays the
transmission temperature and trailer gain. Head Up Display
(If Equipped)
See
Head Up Display (page 161).
Phone
See
General Information (page 472).
Audio
See
General Information (page 472).
Navigation
(If Equipped)
See
General Information (page 472).
INFORMATION MESSAGES
Note: Depending on your vehicle options
and instrument cluster type, not all of the
messages will display or be available.
Certain messages may be abbreviated or
shortened depending upon which cluster
type you have. Press the
OK button to acknowledge and
remove some messages from the information
display. Other messages will be removed
automatically after a short time.
Certain messages need to be confirmed
before you can access the menus.
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Personal Profiles
This feature allows you to create multiple
personal profiles enabling users to
personalize vehicle
’s settings. You can
create one profile for each preset memory
seat button along with a guest profile. You
can recall a profile using SYNC 3 or the
preset button you selected when you created
your profile. You can also link a remote
control or mobile device to your profile,
which is used to recall it.
Creating a Personal Profile
Use the SYNC display to create a personal
profile.
1. Switch the ignition on and leave the vehicle in park (P).
2. Select the Personal Profiles button under
Settings.
3. Follow the instructions on the display. Linking a Personal Profile to your Remote
Control or Mobile Device
You can save preset memory positions for
up to three remote controls by assigning a
remote control to a personal profile in your
SYNC 3. You can assign three additional
remote controls set up as Phone as a Key.
See Keys and Remote Controls (page 69).
Use the SYNC display to link a remote
control, mobile device or both to a personal
profile.
1. Switch the ignition on and leave the vehicle in park (P).
2. Select the Personal Profiles button under
Settings.
3. Touch the arrow for the profile you wish to link to a remote control or mobile
device.
4. Select the correct button to link a remote
control, mobile device or both.
5. Follow the instructions on the display. Note:
To successfully link a mobile device,
the mobile device must be present in your
vehicle, and must have previously been
setup as a remote control for your vehicle.
Note: If more than one linked remote control
or intelligent access key is in range, the
memory function moves to the settings of
the first key to initiate a memory recall.
Note: The guest profile consists of existing
settings when there is no driver profile
created. After you create a driver profile, the
guest profile serves as an additional driver
profile.
Note: You cannot link a personalized name,
a memory seat button or a keyfob to a guest
profile.
Personal Settings
Personal profiles allow you to personalize
positional settings such as seats and mirrors,
as well as non-positional settings such as
radio, navigation, driver assist and system
settings.
See SYNC™ 3 (page 472). You
cannot change the menu locations and
settings of those personalized features with
personal profiles.
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