2020 LINCOLN NAVIGATOR length

Release the knob when the trailer is moving
in the direction you want. Control the
accelerator and brakes while the system
steers your vehicle automatically to keep the
trailer moving straight back.
Note:
You may have to use the knob to
correct the trailer direction when attempting
to move the trailer straight back under some
conditions.
Note: Your vehicle speed is automatically
limited.
Note: When you release the knob or turn it
to the center position, your vehicle follows
the trailer's path.
Troubleshooting
Note: The system requires a clear view of
the sticker placed on the trailer. You must
keep the camera lens and sticker clean for
the system to operate correctly. Setup
The system is designed to be used with a
wide variety of trailers. However there are
some trailers that do not have a proper
surface and location to mount the sticker.
These trailers are not supported. Attempts
to place the sticker on a surface that does
not meet the sticker placement requirement
listed in Step 3 of the setup instruction or
entering inaccurate measurements to
proceed through setup can result in improper
system function.
Accurate measurements are critical to correct
system function. If you need to check
measurements entered or change them you
can access them through the trailer menus
in the instrument cluster. Choose the option
to change the sticker from the change trailer
settings menu. It is not necessary to remove
the sticker if you are just reviewing or
changing measurements.
The following menu warnings or difficulties
may occur during setup. Tips to resolve them
are listed below.Note:
If you still experience issues with the
system's ability to detect the sticker, see the
information in the next section regarding
sticker lost during system operation.
Measurement A has reached maximum or
minimum value:
• The system is designed to work with
drawbars that have a bumper to hitch ball
center measurement of 4 in (10 cm) to
11 in (28 cm) when installed. Do not
attempt to use drawbars that have a
length outside this range as the system
performance will be degraded and could
cause improper system function.
• Make sure that the measurement being
made is the horizontal distance only from
bumper and the hitch ball center. A
straight line distance that includes any
vertical rise or drop will increase the
measurement and make it inaccurate.
Inaccurate measurements will degrade
system performance and could cause
improper system function. See step 4 of
the setup instruction to review
measurement instructions.
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Measurement B has reached maximum or
minimum value:
•
Make sure that the sticker placement
instruction in step 3 of the setup has
been followed. Stickers placed outside
the allowed zone will adversely affect the
system performance and could cause
improper feature function.
• Make sure that the measurement being
made is the horizontal distance only from
center of sticker to the hitch ball center.
A straight line distance that includes any
vertical rise or drop will increase the
measurement and cause an inaccurate
value to be entered into the system. See
step 4 of the setup for additional
measurement instructions.
Measurement C has reached maximum or
minimum value:
• Make sure that the sticker placement
instructions in step 3 of the setup have
been followed. Stickers placed outside
the allowed zone will adversely affect the
system performance and could cause
improper feature function. If you have
met all the criteria for sticker placement
and you see this message this sticker is either too far below or too close to the
camera to properly recognize the sticker.
In order for the system to operate
correctly the sticker height must be
lowered if you receive the minimum
warning or the sticker height must be
raised if you receive the maximum
warning.
• Only one sticker can be placed on the
trailer for correct system function. The
previous sticker must be removed or
covered so only one sticker is visible to
the camera.
• Measurement B and C must be measured
again if a new sticker is placed on the
trailer.
Measurement D has reached maximum or
minimum value:
• Make sure that the measurement being
made is the horizontal distance only from
the bumper to the center of the single
axle or the center of all the axles on the
trailer. See step 4 of the setup for
additional measurement instructions. The
TBA system does not support trailer
lengths outside the range allowed by the
information display. System is circling something beside the
sticker or system cannot find the sticker:
•
Make sure the rear camera is clean and
the sticker is clearly visible in the camera
image. Clean the camera and sticker if
necessary.
• The camera system uses the entered
measurements to help locate the sticker.
Inaccurate sticker measurements will
degrade the system ’s ability to locate the
sticker. Verify the measurements entered
into the system are accurate.
• Remove the incorrectly circled label or
decal if possible.
• If you cannot resolve the issue a new
sticker location should be tried. The
sticker location must still meet the
requirements noted in step 3 of the setup
instructions. Only one sticker can be
placed on the trailer for correct system
function. The previous sticker must be
removed or covered so only one sticker
is visible to the camera.
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Remove the covers to access the front
recovery hooks.
Before using recovery hooks:
•
Make sure all attaching points are secure
and capable of withstanding the applied
load.
• Do not use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to three
times the gross vehicle weight of the
stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
• Use a damper device such as a tarp,
heavy blanket or piece of carpet draped
over the recovery strap to help absorb
the energy in the event the strap breaks. •
Make sure the stuck vehicle does not
have a load heavier than its gross vehicle
weight rating specified on the
certification label.
• Always align the tow vehicle and stuck
vehicle in a straight line, within 10
degrees.
• Keep bystanders to the sides of the
vehicle, at a distance of at least twice the
length of the recovery strap. This helps
avoid injury from the hazard of a recovery
hook or strap breaking, or a vehicle
lurching into their path.
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Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
For additional information refer to the Better
Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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