
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
Because your vehicle
’s engine is
electronically controlled by a computer, some
control conditions are maintained by power
from the battery. When the battery is
disconnected or a new battery is installed,
the engine must relearn its idle and fuel trim
strategy for optimum driveability and
performance. Flexible fuel vehicles (FFV)
must also relearn the ethanol content of the
fuel for optimum driveability and
performance.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle. 5. Run the engine until it reaches normal
operating temperature. While the engine
is warming up, complete the following:
Reset the clock. Reset the power
windows bounce-back feature. See
Windows and Mirrors (page 118). Reset
the radio station presets. See Audio
System (page 460).
6. Allow the engine to idle for at least one minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
Note: For flexible fuel vehicles, if you are
operating on E85, you may experience poor
starts or an inability to start the engine and
driveability problems until the fuel trim and
ethanol content have been relearned. Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30 days
without recharging the battery, we
recommend that you disconnect the negative
battery cable to maintain battery charge for
quick starting.
Battery Management System
(If Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery drain
is detected, the system temporarily disables
some electrical systems to protect the
battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
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Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
Automatic crash notification system
off.
Cell phone network signal
strength.
Vehicle data sharing on. Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment (page
485). Select to adjust climate settings
See
Climate (page 497).
Select to make calls and access
the phonebook on your cell phone.
See
Phone (page 500).
Select to use the navigation
system. See Navigation (page 502). Select to search for and use
compatible apps on your iOS or
Android device.
See Apps (page
510). Select to adjust system settings.
See
Settings (page 513).
Cleaning the Touchscreen
See
Cleaning the Interior (page 397).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the local
Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed on
the website.
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4. Follow the instructions provided to
download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from the USB ports.
2. Connect the USB drive with the update to a USB port.
Note: Installation starts automatically within
10 minutes.
Updating the System Using a Wi-Fi Network
Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network. Note:
Enter the network password to
connect to a secure network.
Switching Automatic System Updates On Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Switch
Automatic System Updates on.
The system is now set to check for and
receive system updates when it is connected
to a Wi-Fi network.
Note: You can use the system when a
download is in progress.
Note: If the system is disconnected from the
Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Additional Information and Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local Ford
website. USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio and
climate controls. By using voice commands,
you can keep your hands on the wheel and
your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands.
To activate the SYNC 3 voice
commands push the voice button
on the steering wheel and wait for
the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context and
the description of the command tell you what
to say for this dynamic option.
There are some commands that work for
every feature, these commands are:
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Description
Voice command
The system does not confirm before placing a call.
Call Confirmation Off
The system displays a short list of available commands.
Voice Command Lists On
The system does not display the list of commands.
Voice Command Lists Off
You can use the volume control to adjust the
volume of the system voice prompts. While
prompt is active, adjust the volume control
up or down to your desired setting.
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. You
can adjust the fan speed during a voice
session, simply press the fan buttons (or turn
the fan knob) to increase or decrease the
fan speed to the setting you prefer. To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
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USB Ports
The USB ports are in the center console or
behind a small access door in the instrument
panel.
This feature allows you to plug in USB media
devices, memory sticks, flash drives or thumb
drives, and charge devices if they support
this feature.
Select this option to play audio from your
USB device. Apps
The system supports the use of certain audio
apps such as iHeartRadio through a USB or
Bluetooth enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 510).
Supported Media Players, Formats and
Metadata Information
The system is capable of hosting nearly any
digital media player, including iPod, iPhone,
and most USB drives.
Supported audio formats include MP3, WMA,
WAV, AAC, and FLAC.
Supported audio file extensions include MP3,
WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file. If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000
songs per USB device, for up to 10 devices.
CLIMATE
Touch the climate button on the touchscreen
to access your climate control features.
Note:
You can switch temperature units
between Fahrenheit and Celsius.
See
Settings (page 513).
Accessing the Climate Control Menu Touch the button to access
additional controls for the front
climate system.
Directing the Airflow Touch the button to direct airflow
to the windshield air vents and
de-mister.
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Touch the button to direct airflow
to the instrument panel air vents.
Touch the button to direct airflow
to the footwell air vents.
You can direct air through any combination
of these air vents.
Setting the Blower Motor Speed Touch up or down to increase or
decrease the volume of air that
circulates in your vehicle.
Setting the Temperature
Touch up or down on the left-hand
temperature control to set the left-hand
temperature.
Note: This control also adjusts the right-hand
side temperature when you switch off dual
zone mode.
Touch up or down on the right-hand
temperature control to set the right-hand
temperature. Switching Auto Mode On and Off Touch the button to switch on
automatic operation, then set the
temperature.
The system adjusts the blower motor speed,
air distribution, air conditioning operation,
and outside or recirculated air to reach and
maintain the temperature you have set.
Switching the Air Conditioning On and
Off A pop-up appears on the screen
to display the air conditioning
options.
MAX A/C: Touch the button to activate and
maximize cooling. The driver and passenger
temperatures are set to LO, recirculated air
flows through the instrument panel vents, air
conditioning automatically turns on and the
fan automatically adjusts to the highest
speed.
A/C: Touch to switch the air conditioning on
or off. Use A/C with recirculated air to
improve cooling performance and efficiency. Note:
In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On and
Off Touch the button.
Switching the Climate Controlled Seats
On and Off Touch the button to cycle through
the various climate controlled seat
settings.
Switching Dual Zone Mode On and Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
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Switching the Ventilated Seats On and
Off
Touch the button to cycle through
the various ventilated seat settings.
Accessing Rear Climate Controls Touch the button to access
additional controls for the rear
climate system.
Rear Climate Control Lock Indicator Touch the button.
When on, you can only operate the
rear passenger settings through
the front controls.
Switching Rear Auto Mode On and Off Touch the button to switch on rear
automatic operation, then set the
temperature. Switching the Rear Climate Controlled
Seats On and Off Touch the button to cycle through
the various climate controlled seat
settings.
Switching the Rear Heated Seats On
and Off Touch the button to cycle through
the various heat settings.
Switching the Rear Ventilated Seats
On and Off Touch the button to cycle through
the various ventilated seat settings.PHONE WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Check the compatibility of your device on
the regional website.
Pairing Your Cell Phone for the First
Time
Go to the settings menu on your cell phone
and switch Bluetooth on. Select the phone option on the
feature bar.
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Audio Unit.......................................................461
Adjusting the Volume.........................................461
Changing Radio Stations...................................461
Locking the Rear Audio Controls...................462
Rear Passenger Audio Controls - Vehicles
with: Second Row Center Console...........463
Rear Seat Audio Controls - Vehicles without: Second Row Center Console.....................462
Selecting the Audio Modes.............................462
Switching the Audio Unit On and Off............462
Using Seek, Fast Forward and Reverse.......462
Auto Hold
........................................................241
Using Auto Hold.................................................242
Autolamps........................................................110 Windshield Wiper Activated Headlamps.......110
Automatic Climate Control
.........................165
Accessing Rear Climate Controls...................165
Accessing the Climate Control Menu............165
Setting the Blower Motor Speed....................165
Setting the Temperature...................................165
Switching Auto Mode On and Off...................
165
Switching Defrost On and Off..........................166
Switching Maximum Air Conditioning On and Off.......................................................................167
Switching Recirculated Air On and Off..........167
Switching the Air Conditioning On and Off.......................................................................166
Switching the Heated Seats On and Off.......
167 Switching the Ventilated Seats On and
Off.......................................................................167
Automatic High Beam Control
....................116
Automatic High Beam Control Indicators.......................................................117
Automatic Transmission
.............................222
Automatic Transmission Adaptive
Learning............................................................227
Brake-Shift Interlock Override........................226
If Your Vehicle Gets Stuck In Mud or Snow.................................................................227
SelectShift™ Automatic Transmission............225
Understanding the Shift Positions of your Automatic Transmission...............................222
Automatic Transmission Fluid Check............................................................384
Auto-Start-Stop.............................................208 Disabling Auto-Start-Stop.................................210
Enabling Auto-Start-Stop..................................208
Autowipers......................................................106 Autowipers Settings...........................................106
Auxiliary Power Points
..................................197
110 Volt AC Power Point.....................................197
12 Volt DC Power Point......................................197
USB Port and Power Point Locations.............197 B
Battery
See: Changing the 12V Battery.......................
387
Blind Spot Information System.................284 ........................................................................\
.........284
Blind Spot Information System with Trailer
Tow....................................................................285
Switching the System On and Off..................288
System Errors......................................................288
Using the Blind Spot Information System..............................................................284
BLIS See: Blind Spot Information System..............284
Body Styling Kits...........................................403
Bonnet Lock See: Opening and Closing the Hood............
373
Booster Seats..................................................39 Types of Booster Seats.......................................39
Brake Fluid Check
........................................385
Brake Fluid Service Interval.............................386
Brakes ..............................................................
237
General Information...........................................237
Breaking-In.....................................................338
Bulb Specification Chart
.............................450
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