Troubleshooting
Why is the feature not available (line markings are gray) when I can s\
ee the lane markings on the road?
Your vehicle speed is outside the operational range of the feature.
The sun is shining directly into the camera lens.
A quick intentional lane change has occurred.
Your vehicle stays too close to the lane markings.
Driving at high speeds in curves.
The last alert warning or aid intervention occurred a short time ago.
Ambiguous lane markings, for example in construction zones.
Rapid transition from light to dark, or from dark to light.
Sudden offset in lane markings.
ABS or AdvanceTrac ™ is active.
There is a camera blockage due to dirt, grime, fog, frost or water on the windshield.
You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings or vice versa.
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concret\
e roads.
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Note:
The system does not operate in park
(P) or reverse (R).
Vehicles with Manual Transmission
The system turns on when all of the following
occur:
• You start your vehicle.
• The vehicle speed is greater than 6 mph
(10 km/h).
Note: The system does not operate in
reverse (R).
System Lights and Messages When the system detects a vehicle, an alert
indicator illuminates in the exterior mirror on
the side the approaching vehicle is coming
from. If you turn the direction indicator on for
that side of your vehicle, the alert indicator
flashes.
Note:
The system may not alert you if a
vehicle quickly passes through the detection
zone.
Blocked Sensors The sensors are behind the rear bumper on
both sides of your vehicle.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects. Note:
Blocked sensors could affect system
performance.
If the sensors become blocked, a message
may appear in the information display.
See
Information Messages (page 138). The alert
indicators remain illuminated but the system
does not alert you.
Blind Spot Information System with
Trailer Tow
(If Equipped) 285
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Cross Traffic Alert System Sensors
The sensors are behind the rear bumper on
both sides of your vehicle.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
If the sensors are blocked, a message may
appear in the information display when you
shift into reverse (R). Cross Traffic Alert System Limitations
The system may not correctly operate when
any of the following occur:
•
The sensors are blocked.
• Adjacently parked vehicles or objects are
obstructing the sensors.
• Vehicles approach at speeds less than
4 mph (6 km/h) or greater than 37 mph
(60 km/h).
• The vehicle speed is greater than 7 mph
(12 km/h)
.
• You reverse out of an angled parking
space.
Cross Traffic Alert Behavior When
Trailer is Attached
Note: The system may not correctly operate
when towing a trailer. For vehicles with an
approved trailer tow module and tow bar,
the system turns off when you attach a
trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer. Cross traffic alert remains on when you
attach a trailer in vehicles that come with
blind spot information system with trailer tow
under the following conditions:
•
You connect a trailer.
• The trailer is a bike rack or cargo rack
with a maximum length of
3 ft (1 m).
• You set the trailer length to
3 ft (1 m) in
the information display.
See
Blind Spot Information System (page
284).
Switching the System On and Off
To switch the system on or off, adjust the
setting. Depending on your vehicle options,
the setting could be in the following:
• Information display.
See General
Information (page 133).
• Touchscreen.
See Settings (page 513).
Note: The system turns on every time you
switch the ignition on. To permanently switch
the system off, contact an authorized dealer.
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Cross Traffic Alert Indicator
When the system detects an
approaching vehicle, a tone
sounds, a warning lamp illuminates
in the relevant exterior mirror and arrows
appear in the information display to show
which side the approaching vehicle is coming
from. Note:
If arrows do not display, a message
appears in the information display.
If the system malfunctions, a warning lamp
illuminates in the instrument cluster and a
message appears in the information display.
Have your vehicle checked as soon as
possible. Note:
In exceptional conditions, the system
could alert you, even when there is nothing
in the detection zone, for example a vehicle
passing further away from your vehicle.
Cross Traffic Alert Information Messages Action
Message
Displays instead of indication arrows when the system detects a vehicle. Check for approaching
traffic.
Cross Traffic Alert
Indicates blocked cross traffic alert system sensors. Clean the sensors. If the message\
continues
to appear, have your vehicle checked as soon as possible.
Cross Traffic Not Available Sensor
Blocked See Manual
The system has malfunctioned. Have your vehicle checked as soon as possible.
Cross Traffic System Fault
Displays if you attach a trailer to your vehicle.
Cross Traffic Alert Deactivated Trailer
Attached
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Time Gap
Distance Gap
Graphics
Sensitivity
Speed
>0.9sec
>82 ft (25 m)
Grey
Normal
62 mph (100 km/h)
0.6sec — 0.9sec
56–82 ft (17–25 m)
Yellow
Normal
62 mph (100 km/h)
<0.6sec
<
56 ft (17 m)
Red
Normal
62 mph (100 km/h)
Adjusting the Pre-Collision Assist
Settings
You can adjust the following settings by
using the information display controls.
See
General Information (page 133).
• You can adjust the Alert and Distance
Alert sensitivity to one of three settings.
• You can switch the Distance Indication
and Alert function on or off.
• If required, you can switch Active Braking
on or off.
Note: Active braking automatically turns on
every time you switch the ignition on. Blocked Sensors
Camera.
1
Radar sensor (if equipped).
2 If a message regarding a blocked sensor or
camera appears in the information display,
the radar signals or camera images have
become obstructed. If your vehicle has a
radar sensor, it is located behind a fascia
cover near the passenger side of the lower
grille. With an obstructed radar, the
Pre-Collision Assist system does not function
and cannot detect a vehicle ahead. With a
blocked sensor or camera, the Pre-Collision
Assist system may not function, or
performance may reduce. The following table
lists possible causes and actions for when
this message displays.
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When the sticker is located, the display
prompts you to shift into reverse (R). The
system turns on. Note:
The system does not function if your
hands are on the steering wheel. Remove
your hands to resume operation.
Follow the screen prompts to steer your
vehicle and trailer.
Note: You may have to drive forward to
straighten the trailer.
Take your hands off the steering wheel and
turn the Pro Trailer Backup Assist control
knob instead. The knob acts as the steering
control for the trailer.
Note: The more you turn the knob, the
sharper the trailer turns. Turn and hold counterclockwise to make the
trailer go left. Turn and hold clockwise to make the trailer
go right.
Note:
Practice maneuvering with the system
in a safe open area first.
Note: Try backing up in a straight line and
then turning the knob slowly in the direction
you want to go.
Note: Quickly turning and releasing the knob
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Calibration
The system monitors various vehicle
parameters to ensure your vehicle is being
driven straight and the trailer straight behind
your vehicle. Any steering input or trailer
movement will pause the calibration.
For best results:
•
Use a long, straight, smooth and level
road when attempting to calibrate.
• Drive straight forward.
• Drive between 4 mph (6 km/h) and
24 mph (39 km/h).
System Operation
The following warnings or difficulties may
occur during feature operation. Tips to
resolve them are listed below. The system is not available:
•
The system relies on many sub-systems
in your vehicle to operate correctly. If
those sub-systems are not operating
correctly the system may not be
available.
• Low battery voltage is a condition which
will prevent the system from operating.
Please make sure the battery is correctly
charged if the system is not available.
• You may need to drive your vehicle
straight forward above 25 mph (40 km/h)
before the system is available again.
• If the message still displays take your
vehicle to an authorized dealer for
service.
Sticker lost:
• If the system cannot initially find the
sticker, it may be necessary for you to
change the lighting conditions by moving
the vehicle and trailer or waiting until
conditions change.
• Check for the following if you receive the
lost sticker message while using the
system. •
Stop your vehicle as soon as the
message displays.
• Make sure the sticker is visible and the
pattern is discernable in the rear view
camera image.
• Clean the sticker and camera to make
sure they are unobstructed.
• Clean the lens with a soft, lint-free cloth
and water.
• Clean the sticker with isopropyl rubbing
alcohol sprayed directly onto the sticker,
and then wipe clean with a soft cloth.
• Remove any items that may be blocking
the view of the sticker. Depending on
your trailer configuration and any
equipment mounted to your trailer it is
possible for the sticker to be blocked
from view of the camera as it rotates on
the hitch ball but not be blocked during
setup. Remove the obstruction if
possible. It will be necessary to remove
the sticker from it’ s current location if the
obstruction cannot be cleared and place
a new sticker that will be visible to the
camera in all positions of the trailer
behind your vehicle.
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To calculate the maximum loaded trailer
weight for your vehicle:
1.
Start with the gross combined weight
rating for your vehicle model and
axle ratio. See the following chart. 2.
Subtract all of the following that
apply to your vehicle:
•Vehicle curb weight.
• Hitch hardware weight, such as a
draw bar, ball, locks or weight
distributing.
• Driver weight.
• Passenger weight.
• Payload, cargo and luggage
weight.
• Aftermarket equipment weight.
3. This equals the maximum loaded trailer weight for this combination. Note:
The trailer tongue load figures
into the payload for your vehicle.
Reduce the total payload by the final
trailer tongue weight.
Consult an authorized dealer to
determine the maximum trailer weight
allowed for your vehicle if you are not
sure. Maximum Trailer Weight
Maximum GCWR
Towing Package
Vehicle Type
6,200 lb (2,812 kg)
12,500 lb (5,670 kg)
Standard
Short Wheel Base 4x2
6,200 lb (2,812 kg)
12,700 lb (5,761 kg)
Short Wheel Base 4x4
6,600 lb (2,994 kg)
13,100 lb (5,942 kg)
Long Wheel Base 4x2
6,600 lb (2,994 kg)
13,300 lb (6,033 kg)
Long Wheel Base 4x4
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