MyKey – Troubleshooting
...........................68
Doors and Locks
Locking and Unlocking ................................
70
Keyless Entry ...................................................
74
Liftgate
Power Liftgate .................................................
78
Security
Passive Anti-Theft System ...........................
82
Anti-Theft Alarm .............................................
84
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
85
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
85
Audio Control .................................................
86
Voice Control ..................................................
87
Cruise Control .................................................
87Cruise Control - Vehicles With: Adaptive
Cruise Control With Lane Centering
........................................................................\
.
88
Information Display Control ........................
88
Heated Steering Wheel ...............................
89
Horn ..................................................................
89
Wipers and Washers
Windshield Wipers ........................................
90
Autowipers .......................................................
91
Windshield Washers .....................................
92
Rear Window Wiper and Washers ............
92
Lighting
General Information ......................................
94
Lighting Control .............................................
94
Autolamps .......................................................
95
Instrument Lighting Dimmer .......................
96
Headlamp Exit Delay ....................................
96
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ..............
96
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
96 Front Fog Lamps
............................................
97
Adaptive Headlamps ....................................
97
Direction Indicators .......................................
98
Welcome Lighting ..........................................
98
Interior Lamps .................................................
98
Ambient Lighting ...........................................
99
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
101
Switching Automatic High Beam Control On and Off ..................................................
101
Automatic High Beam Control Indicators .......................................................................
102
Overriding Automatic High Beam Control .......................................................................
102
Windows and Mirrors
Power Windows ............................................
103
Global Opening and Closing .....................
104
Exterior Mirrors .............................................
104
Interior Mirror ................................................
106
Sun Visors ......................................................
107
Moonroof ........................................................
107
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Instrument Cluster
Gauges
...........................................................109
Warning Lamps and Indicators ...................
111
Audible Warnings and Indicators ..............
115
Information Displays
General Information ......................................
116
Information Messages ................................
122
Climate Control
Automatic Climate Control ........................
142
Hints on Controlling the Interior Climate .......................................................................
143
Heated Windshield ......................................
144
Heated Rear Window ..................................
144
Heated Exterior Mirrors ..............................
144
Cabin Air Filter ..............................................
145
Remote Start ..................................................
145
Seats
Sitting in the Correct Position ...................
147
Head Restraints ............................................
148
Power Seats ....................................................
151Memory Function
.........................................
154
Rear Seats ......................................................
158
Heated Seats ................................................
159
Climate Controlled Seats ...........................
160
Garage Door Opener
Universal Garage Door Opener ...............
162
Auxiliary Power Points
Auxiliary Power Points ................................
166
Wireless Accessory Charging ...................
167
Storage Compartments
Glove Compartment ....................................
170
Center Console .............................................
170
Overhead Console ........................................
171
Rear Seat Armrest .........................................
171
Starting and Stopping the Engine
General Information .....................................
172
Keyless Starting ............................................
172
Starting a Gasoline Engine ........................
173Engine Block Heater
...................................
176
Unique Driving Characteristics
Auto-Start-Stop .............................................
178
Fuel and Refueling
Safety Precautions ........................................
181
Fuel Quality ....................................................
182
Fuel Filler Funnel Location ........................
182
Running Out of Fuel ....................................
183
Refueling ........................................................
184
Fuel Consumption ........................................
187
Engine Emission Control
Emission Law .................................................
188
Catalytic Converter ......................................
189
Transmission
Automatic Transmission .............................
192
All-Wheel Drive
Using All-Wheel Drive .................................
199
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Brakes
General Information
...................................204
Hints on Driving With Anti-Lock Brakes ......................................................................
205
Electric Parking Brake ...............................
205
Hill Start Assist .............................................
207
Auto Hold ......................................................
208
Traction Control
Principle of Operation .................................
210
Using Traction Control ................................
210
Stability Control
Principle of Operation ..................................
211
Using Stability Control ................................
212
Parking Aids
Principle of Operation .................................
214
Rear Parking Aid ...........................................
214
Front Parking Aid .........................................
216
Side Sensing System ..................................
218
Active Park Assist .......................................
220
Rear View Camera ......................................
228360 Degree Camera
...................................
231
Cruise Control
What Is Cruise Control ...............................
234
Switching Cruise Control On and Off .....
234
Setting the Cruise Control Speed ...........
234
Canceling the Set Speed ..........................
235
Resuming the Set Speed ..........................
235
Cruise Control Indicators ..........................
235
Using Adaptive Cruise Control - Vehicles With: Adaptive Cruise Control With Lane
Centering ..................................................
235
Driving Aids
Driver Alert ....................................................
246
Lane Keeping System ................................
247
Blind Spot Information System ................
253
Cross Traffic Alert ........................................
255
Steering .........................................................
260
Pre-Collision Assist ......................................
261
Drive Control ................................................
267Load Carrying
Rear Under Floor Storage
.........................
270
Cargo Nets ....................................................
270
Luggage Covers ...........................................
271
Roof Racks and Load Carriers .................
272
Load Limit ......................................................
273
Towing
Towing a Trailer ............................................
278
Trailer Sway Control ...................................
279
Recommended Towing Weights .............
279
Essential Towing Checks ...........................
281
Towing the Vehicle on Four Wheels - 2.0L ......................................................................
283
Towing the Vehicle on Four Wheels - 2.7L ......................................................................
283
Driving Hints
Breaking-In ...................................................
285
Reduced Engine Performance ................
285
Economical Driving .....................................
285
Cold Weather Precautions ........................
286
Driving Through Water ..............................
286
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Floor Mats
.....................................................287
Roadside Emergencies
Roadside Assistance ..................................
288
Hazard Flashers ..........................................
289
Fuel Shutoff ..................................................
289
Jump Starting the Vehicle ........................
290
Post-Crash Alert System ...........................
292
Transporting the Vehicle ...........................
293
Customer Assistance
Getting the Services You Need ...............
294
In California (U.S. Only) ..............................
295
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
296
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
297
Getting Assistance Outside the U.S. and Canada ......................................................
298
Ordering Additional Owner's Literature ......................................................................
300
Reporting Safety Defects (U.S. Only) ......
301
Reporting Safety Defects (Canada Only) .......................................................................
301 Fuses
Fuse Specification Chart
...........................
303
Changing a Fuse ..........................................
319
Maintenance
General Information ....................................
322
Opening and Closing the Hood ..............
322
Under Hood Overview - 2.0L ...................
324
Under Hood Overview - 2.7L ...................
325
Engine Oil Dipstick ......................................
327
Engine Oil Check .........................................
327
Oil Change Indicator Reset ......................
328
Engine Coolant Check ...............................
329
Automatic Transmission Fluid Check ......
333
Brake Fluid Check .......................................
334
Washer Fluid Check ...................................
335
Fuel Filter .......................................................
335
Changing the 12V Battery .........................
335
Checking the Wiper Blades ......................
337
Changing the Wiper Blades ......................
337
Adjusting the Headlamps ..........................
338
Changing a Bulb ..........................................
340
Changing the Engine Air Filter - 2.0L .....
340Changing the Engine Air Filter - 2.7L
......
341
Vehicle Care
General Information ....................................
343
Cleaning Products .......................................
343
Cleaning the Exterior ..................................
344
Waxing ...........................................................
345
Cleaning the Engine ...................................
346
Cleaning the Windows and Wiper Blades ......................................................................
346
Cleaning the Interior ...................................
347
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
349
Cleaning Leather Seats .............................
349
Repairing Minor Paint Damage ...............
350
Cleaning the Wheels ..................................
350
Vehicle Storage ............................................
351
Body Styling Kits ..........................................
353
Wheels and Tires
General Information ....................................
354
Tire Care ........................................................
356
Using Snow Chains .....................................
370
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Tire Pressure Monitoring System
.............371
Changing a Road Wheel ............................
376
Technical Specifications ............................
383
Capacities and Specifications
Engine Specifications - 2.0L .....................
385
Engine Specifications - 2.7L .....................
386
Motorcraft Parts - 2.0L ................................
387
Motorcraft Parts - 2.7L ................................
388
Vehicle Identification Number .................
389
Vehicle Certification Label ........................
389
Transmission Code Designation .............
390
Capacities and Specifications - 2.0L .......
391
Capacities and Specifications - 2.7L .......
401
Bulb Specification Chart ..............................
411
Network Connectivity
Connecting the Vehicle to a Mobile Network ......................................................
412
Network Connectivity – Troubleshooting .......................................................................
413 Wi-Fi Hotspot
Creating a Wi-Fi Hotspot
............................
416
Changing the Wi-Fi Hotspot Name or Password ....................................................
416
Audio System
General Information .....................................
418
Audio Unit ......................................................
419
Digital Radio .................................................
420
Satellite Radio ..............................................
424
USB Port ........................................................
427
Media Hub .....................................................
427
SYNC™ 3
General Information ...................................
429
Using Voice Recognition ............................
431
Entertainment ...............................................
443
Climate ...........................................................
455
Phone .............................................................
458
Navigation .....................................................
460
Apps ...............................................................
468
Settings ...........................................................
471
SYNC™ 3 Troubleshooting .........................
473Accessories
Accessories
..................................................
490
Lincoln Protect
Lincoln Protect .............................................
492
Scheduled Maintenance
General Maintenance Information ..........
495
Normal Scheduled Maintenance ............
500
Special Operating Conditions Scheduled Maintenance ............................................
504
Scheduled Maintenance Record .............
507
Appendices
Electromagnetic Compatibility ................
528
End User License Agreement ..................
533
Declaration of Conformity .........................
564
Type Approvals ............................................
564
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Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
regional Lincoln website for the latest
information. Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example, fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt status. •
Events or errors in essential systems, for
example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in combination
with other information, for example, an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Lincoln Motor Company (Lincoln of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
10
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Introduction
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, for
example, your contact information, to offer
you products or services that may interest
you. Data may be provided to our service
providers such as part suppliers that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, you consent
that certain diagnostic information may also
be accessed electronically by Ford Motor
Company and Lincoln authorized service
facilities, and that the diagnostic information
may be used to provide services to you,
personalizing your experience, troubleshoot,
and to improve products and services and
offer you products and services that may
interest you, where permitted by law. For
Canada only, for more information, please
review the Lincoln of Canada privacy policy
at www.Lincolncanada.com, including our
U.S. data storage and use of service
providers in other jurisdictions who may be
subject to legal requirements in Canada, the
United States and other countries applicable
to them, for example, lawful requirements to
disclose personal information to
governmental authorities in those countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event data
recorder is to record, in certain crash or near
crash-like situations, such as an airbag
deployment or hitting a road obstacle; this
data assist in understanding how a vehicle
’s
systems performed. The event data recorder
is designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The event data recorder in this vehicle is
designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and passenger
seatbelts were buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
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Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 471).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations. Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services to which you subscribe. We
take no responsibility for services that third
parties provide.
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