2020 LINCOLN NAUTILUS ESP

ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’
s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca. GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel
or petrol/gas engines or the proper sulfur
fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact our
Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using improper fuels may also result in
difficulty importing your vehicle back into the
United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands and/or
Puerto Rico, Central America, the Caribbean,
and Israel and the Middle East, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact the
corresponding Ford Customer Assistance
Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relationship Center
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S. Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
[email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership ’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673. ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
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Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to reduce
the risk of an accident or serious injury.
All-wheel drive system (if equipped)
WARNING: Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel drive
vehicle may accelerate better than a
two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive at
a safe speed.
A vehicle equipped with all-wheel drive has
the ability to use all four wheels to power
itself. This increases traction which may
enable you to safely drive over terrain and
road conditions that a conventional
two-wheel drive vehicle cannot. For all-wheel-drive vehicles, a spare tire of
a different size other than the tire provided
should never be used. A dissimilar spare tire
size; other than the spare tire provided or
major dissimilar tire sized between the front
and rear axles could cause the
all-wheel-drive system to stop functioning
and default to front-wheel drive.
How your vehicle differs from other
vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few noticeable
ways. Your vehicle may be:
•
Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up or
damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up or
damaging underbody components. All
other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, Sport utility vehicles and trucks
often have a higher center of gravity and a
greater difference in center of gravity
between the loaded and unloaded condition.
These differences that make your vehicle so
versatile also make it handle differently than
an ordinary passenger car.
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Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear 1 ½ times as well on the
government course as a tire graded 100.
The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C
WARNING: The traction grade
assigned to this tire is based on
straight-ahead braking traction tests,
and does not include acceleration,
cornering, hydroplaning or peak
traction characteristics. The traction grades, from highest to
lowest are AA, A, B, and C. The grades
represent the tire
’s ability to stop on wet
pavement as measured under controlled
conditions on specified government test
surfaces of asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C WARNING:
The temperature
grade for this tire is established for a
tire that is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive loading,
either separately or in combination,
can cause heat buildup and possible
tire failure.
The temperature grades are A (the
highest), B and C, representing the tire ’s
resistance to the generation of heat and
its ability to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance which all
passenger car tires must meet under the
Federal Motor Vehicle Safety Standard
No. 139. Grades B and A represent
higher levels of performance on the
laboratory test wheel than the minimum
required by law.
Glossary of Tire Terminology
*
Tire label: A label showing the original
equipment tire sizes, recommended
inflation pressure and the maximum
weight the vehicle can carry.
*
Tire Identification Number (TIN): A
number on the sidewall of each tire
providing information about the tire
brand and manufacturing plant, tire size
and date of manufacture. Also referred
to as DOT code.
*
Inflation pressure: A measure of the
amount of air in a tire.
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and internal damage to the tire. It also
may result in unnecessary tire stress,
irregular wear, loss of vehicle control
and accidents. A tire can lose up to
half of its air pressure and not appear
to be flat!
Always inflate your tires to the Ford
recommended inflation pressure even
if it is less than the maximum inflation
pressure information found on the tire.
The Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or Tire Label which is
located on the B-Pillar or the edge of the
driver’ s door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles. Maximum Inflation Pressure is the tire
manufacturer's maximum permissible
pressure and the pressure at which the
maximum load can be carried by the tire.
This pressure is normally higher than the
manufacturer’ s recommended cold
inflation pressure, which can be found
on the Safety Compliance Certification
Label (affixed to either the door hinge
pillar, door-latch post, or the door edge
that meets the door-latch post, next to
the driver's seating position), or Tire
Label which is located on the B-Pillar or
the edge of the driver’ s door. The cold
inflation pressure should never be set
lower than the recommended pressure
on the Safety Compliance Certification
Label or Tire Label.
When weather temperature changes
occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop
can cause a corresponding drop of 1 psi
(7 kPa)
in inflation pressure. Check your
tire pressures frequently and adjust
them to the proper pressure which can
be found on the Safety Compliance
Certification Label or Tire Label. To check the pressure in your tire(s):
1. Make sure the tires are cool, meaning
they are not hot from driving even a
mile.
Note:
If you are checking tire pressure
when the tire is hot, (for example, driven
more than
1.0 mi (1.6 km), never bleed
or reduce air pressure. The tires are hot
from driving and it is normal for
pressures to increase above
recommended cold pressures. A hot tire
at or below recommended cold inflation
pressure could be significantly
under-inflated.
Note: If you have to drive a distance to
get air for your tire(s), check and record
the tire pressure first and add the
appropriate air pressure when you get
to the pump. It is normal for tires to heat
up and the air pressure inside to go up
as you drive.
2. Remove the cap from the valve on
one tire, then firmly press the tire gauge
onto the valve and measure the
pressure.
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Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle
has tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation pressure
for those tires).
As an added safety feature, your vehicle has
been equipped with a Tire Pressure
Monitoring System (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle ’s handling and stopping ability. Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver’
s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of
the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately one minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or
signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from functioning properly. Always check the TPMS
malfunction telltale after replacing one or
more tires or wheels on your vehicle to
ensure that the replacement or alternate tires
and wheels allow the TPMS to continue to
function properly.
This device complies with Part 15 of the FCC
Rules and with License exempt RSS
Standards of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation. WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
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When Inflating Your Tires
WARNING: Do not use the tire
pressure displayed in the information
display as a tire pressure gauge. Failure to
follow this instruction could result in
personal injury or death.
When putting air into your tires (such as at a
gas station or in your garage), the tire
pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over
20 mph (32 km/h) for the light to turn off after
you have filled your tires to the
recommended inflation pressure.
How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system monitors
tire pressure in each pneumatic tire. While
driving in a normal manner, a typical
passenger tire inflation pressure may
increase about
2–4 psi (14–28 kPa) from a
cold start situation. If the vehicle is stationary
overnight with the outside temperature significantly lower than the daytime
temperature, the tire pressure may decrease
about
3 psi (21 kPa) for a drop of 30°F (17°C)
in ambient temperature. This lower pressure
value may be detected by the tire pressure
monitoring system as being significantly
lower than the recommended inflation
pressure and activate the system warning
light for low tire pressure. If the low tire
pressure warning light is on, visually check
each tire to verify that no tire is flat. If one or
more tires are flat, repair as necessary.
Check the air pressure in the road tires. If
any tire is under-inflated, carefully drive the
vehicle to the nearest location where air can
be added to the tires. Inflate all the tires to
the recommended inflation pressure.
CHANGING A ROAD WHEEL WARNING:
If the tire pressure
monitor sensor becomes damaged it may
not function. Note:
The use of tire sealant may damage
your tire pressure monitoring system and
should only be used in roadside
emergencies. If you must use a sealant, use
the Tire Mobility Kit sealant. Replace the tire
pressure monitoring system sensor and
valve stem on the wheel by an authorized
dealer after use of the sealant.
Note: The tire pressure monitoring system
indicator light will illuminate when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on the vehicle.
If you get a flat tire while driving, do not apply
the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe place
on the side of the road.
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