Touch the button to direct airflow
to the instrument panel air vents.
Touch the button to direct airflow
to the footwell air vents.
You can direct air through any combination
of these air vents.
Setting the Blower Motor Speed Touch up or down to increase or
decrease the volume of air that
circulates in your vehicle.
Setting the Temperature
Touch up or down on the left-hand
temperature control to set the left-hand
temperature.
Note: This control also adjusts the right-hand
side temperature when you switch off dual
zone mode.
Touch up or down on the right-hand
temperature control to set the right-hand
temperature. Switching Auto Mode On and Off Touch the button to switch on
automatic operation, then set the
temperature.
The system adjusts the blower motor speed,
air distribution, air conditioning operation,
and outside or recirculated air to reach and
maintain the temperature you have set.
Switching the Air Conditioning On and
Off A pop-up appears on the screen
to display the air conditioning
options.
MAX A/C: Touch the button to activate and
maximize cooling. The driver and passenger
temperatures are set to LO, recirculated air
flows through the instrument panel vents, air
conditioning automatically turns on and the
fan automatically adjusts to the highest
speed.
A/C: Touch to switch the air conditioning on
or off. Use A/C with recirculated air to
improve cooling performance and efficiency. Note:
In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On and
Off Touch the button.
Switching the Climate Controlled Seats
On and Off Touch the button to cycle through
the various climate controlled seat
settings.
Switching Dual Zone Mode On and Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
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Switching the Ventilated Seats On and
Off
Touch the button to cycle through
the various ventilated seat settings.
Accessing Rear Climate Controls Touch the button to access
additional controls for the rear
climate system.
Rear Climate Control Lock Indicator Touch the button.
When on, you can only operate the
rear passenger settings through
the front controls.
Switching Rear Auto Mode On and Off Touch the button to switch on rear
automatic operation, then set the
temperature. Switching the Rear Climate Controlled
Seats On and Off Touch the button to cycle through
the various climate controlled seat
settings.
Switching the Rear Heated Seats On
and Off Touch the button to cycle through
the various heat settings.
Switching the Rear Ventilated Seats
On and Off Touch the button to cycle through
the various ventilated seat settings.PHONE WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Check the compatibility of your device on
the regional website.
Pairing Your Cell Phone for the First
Time
Go to the settings menu on your cell phone
and switch Bluetooth on. Select the phone option on the
feature bar.
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9
911 Assist...........................................................55
A
A/C See: Climate Control..........................................135
About This Manual
............................................7
ABS See: Brakes...........................................................193
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................194
Accessories....................................................470
Accessories See: Replacement Parts Recommendation.....15
ACC See: Using Adaptive Cruise Control.............222
Active Park Assist........................................209 Using Active Park Assist....................................210
Adaptive Headlamps
.....................................90
System Check........................................................90
Adjusting the Headlamps............................321 Horizontal Aim Adjustment..............................322
Vertical Aim Adjustment....................................321 Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position...........................................81
Memory Feature.....................................................81
AFS See: Adaptive Headlamps..................................90
Airbag Disposal
...............................................54
Air Conditioning See: Climate Control..........................................135
Air Filter See: Changing the Engine Air Filter..............322
Alarm See: Anti-Theft Alarm...........................................78
All-Wheel Drive
..............................................184
Ambient Lighting............................................92
Adjusting the Brightness....................................92
Changing the Color..............................................92
Switching Ambient Lighting Off........................92
Switching Ambient Lighting On........................92
Anti-Theft Alarm..............................................78 Arming the Alarm..................................................79
Disarming the Alarm.............................................79
Appendices...................................................508 Apps.................................................................448
SiriusXM Traffic and Travel Link......................449
Using Apps on an Android Device................449
Using Apps on an iOS Device.........................
448
Using Mobile Navigation on an Android Device...............................................................449
At a Glance
........................................................19
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime..................108
Audio Control..................................................82 You can operate the following functions with
the control:.........................................................82
Audio System
................................................400
General Information...........................................400
Audio Unit
.......................................................401
Adjusting the Volume.........................................401
Changing Radio Stations...................................401
Ejecting the CD....................................................401
Inserting a CD.....................................................402
Playing or Pausing Media................................402
Selecting the Audio Modes.............................402
Switching the Audio Unit On and Off............402
Using Seek, Fast Forward and Reverse.......402
Auto Hold........................................................196 Using Auto Hold..................................................197
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Autolamps.........................................................88
Windshield Wiper Activated Headlamps........88
Automatic Climate Control..........................135 Directing Air to the Footwell Air Vents..........135
Directing Air to the Instrument Panel Air
Vents..................................................................135
Setting the Blower Motor Speed.....................135
Setting the Temperature....................................135
Switching Auto Mode On and Off...................135
Switching Defrost On and Off..........................136
Switching Dual Zone Mode On and Off.........137
Switching Maximum Air Conditioning On and Off........................................................................\
137
Switching Maximum Defrost On and Off.......137
Switching Recirculated Air On and Off..........137
Switching the Air Conditioning On and Off.......................................................................136
Switching the Climate Control On and Off.......................................................................136
Automatic High Beam Control....................93
Automatic High Beam Control Indicators........................................................94
Automatic Transmission
...............................178
Automatic Transmission Adaptive
Learning............................................................183
Brake-Shift Interlock Override..........................181
If Your Vehicle Gets Stuck In Mud or Snow..................................................................183 Push Button Shift Transmission.......................178
SelectShift Automatic
™ Transmission.............180
Automatic Transmission Fluid Check.......313 6F35 Transmission..............................................313
6F55 Transmission..............................................313
Autowipers.......................................................85 Autowipers Settings.............................................85
Auxiliary Power Points..................................157 110 Volt AC Power Point.....................................157
12 Volt DC Power Point......................................157
Locations................................................................157
AWD See: All-Wheel Drive...........................................184
B
Battery See: Changing the 12V Battery........................318
Blind Spot Information System..................237 Switching the System Off and On..................239
System Errors......................................................239
Using the Blind Spot Information
System..............................................................238
BLIS See: Blind Spot Information System..............
237
Body Styling Kits
...........................................334
Bonnet Lock See: Opening and Closing the Hood.............301 Booster Seats
..................................................30
Types of Booster Seats.......................................30
Brake Fluid Check.........................................317 Brake Fluid Service Interval..............................317
Brakes..............................................................193 General Information............................................193
Breaking-In....................................................262
Bulb Specification Chart
.............................392
C
Cabin Air Filter
...............................................139
Canceling the Set Speed...........................222
Capacities and Specifications - 2.0L.......372 Air Conditioning System...................................372
Alternative Engine Oil for Extremely Cold
Climates............................................................376
Automatic Transmission....................................373
Engine Coolant....................................................374
Engine Oil.............................................................375
Fuel Tank...............................................................378
Grease...................................................................378
Hydraulic Brake System....................................379
Locks......................................................................379
Power Transfer Unit...........................................380
Rear Axle...............................................................381
Washer Reservoir................................................381
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Capacities and Specifications - 3.0L.......382
Air Conditioning System...................................382
Alternative Engine Oil for Extremely Cold
Climates...........................................................386
Automatic Transmission....................................383
Engine Coolant...................................................384
Engine Oil.............................................................385
Fuel Tank..............................................................388
Grease...................................................................388
Hydraulic Brake System...................................389
Locks.....................................................................389
Power Transfer Unit...........................................390
Rear Axle...............................................................391
Washer Reservoir................................................391
Capacities and Specifications...................365
Car Wash See: Cleaning the Exterior...............................325
Catalytic Converter.......................................175
On-Board Diagnostics (OBD-II)........................176
Readiness for Inspection and Maintenance
(I/M) Testing.......................................................177
Center Console
.............................................159
Changing a Bulb...........................................322 Replacing Bulbs..................................................322
Changing a Fuse..........................................298 Fuses.....................................................................298
Changing a Road Wheel............................355 Changing a Road Wheel Procedure..............357 Dissimilar Spare Wheel and Tire Assembly
Information......................................................356
Stowing the Flat Tire Using the Retainer Strap..................................................................362
Stowing the Flat Tire Without the Retainer Strap...................................................................361
Changing the 12V Battery...........................318
Changing the Engine Air Filter.................322
Changing the Wi-Fi Hotspot Name or Password
.....................................................398
Changing the Wiper Blades......................320
Checking MyKey System Status.................64 MyKey Distance.....................................................64
Number of Admin Keys.......................................65
Number of MyKeys...............................................65
Checking the Wiper Blades.......................320
Child Restraint and Seatbelt Maintenance..................................................42
Child Restraint Positioning
...........................33
Child Safety.......................................................21
General Information..............................................21
Child Safety Locks..........................................35 Left-Hand Side.......................................................35
Right-Hand Side....................................................35
Cleaning Leather Seats...............................331
Cleaning Products
........................................324
Materials...............................................................324
Cleaning the Engine....................................327 Cleaning the Exterior..................................325
Cleaning the Headlamps..................................325
Exterior Chrome Parts.......................................326
Exterior Plastic Parts..........................................326
Stripes or Graphics............................................326
Underbody...........................................................326
Under Hood.........................................................326
Cleaning the Instrument Panel and Instrument Cluster Lens...........................330
Cleaning the Interior
....................................328
Cleaning Alcantara Microfiber Cloth
Fabric................................................................328
Cleaning the Wheels
....................................331
Cleaning the Windows and Wiper Blades...........................................................327
Clearing All MyKeys.......................................64
Climate............................................................435 Accessing Rear Climate Controls...................
438
Accessing the Climate Control Menu...........435
Directing the Airflow..........................................435
Rear Climate Control Lock Indicator.............438
Setting the Blower Motor Speed....................
436
Setting the Temperature...................................436
Switching Auto Mode On and Off..................
436
Switching Dual Zone Mode On and Off.......436
Switching Maximum Air Conditioning On and Off.......................................................................437
Switching Maximum Defrost On and Off......437
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Switching Rear Auto Mode On and Off........438
Switching Recirculated Air On and Off.........437
Switching the Air Conditioning On and
Off......................................................................436
Switching the Climate Controlled Seats On and Off..............................................................436
Switching the Climate Control On and Off......................................................................436
Switching the Heated Exterior Mirrors On and Off.......................................................................437
Switching the Heated Rear Window On and Off.......................................................................437
Switching the Heated Seats On and Off......437
Switching the Heated Steering Wheel On and Off.......................................................................437
Switching the Heated Windshield On and Off.......................................................................437
Switching the Rear Climate Controlled Seats On and Off.......................................................438
Switching the Rear Heated Seats On and Off......................................................................438
Switching the Rear Ventilated Seats On and Off......................................................................438
Switching the Ventilated Seats On and Off......................................................................438
Climate Control..............................................135
Climate Controlled Seats............................149
Cooled Seats........................................................150 Connected Vehicle
......................................395
Connecting the Vehicle to a Mobile
Network............................................................395
Connected Vehicle Limitations.................395
Connected Vehicle Requirements...........395
Connected Vehicle – Troubleshooting.........................................396
Connecting the Vehicle to a Mobile Network.......................................................395
Connecting Lincoln Way to the Modem.......395
Enabling and Disabling the Modem..............395
What Is the Modem............................................395
Connecting the Vehicle to a Wi-Fi Network.......................................................395
Coolant Check See: Engine Coolant Check............................308
Crash Sensors and Airbag Indicator
..........53
Creating a MyKey...........................................63 Programming and Changing Configurable
Settings...............................................................64
Creating a Wi-Fi Hotspot............................398 Connecting a Device to the Wi-Fi
Hotspot.............................................................398
Finding the Wi-Fi Hotspot Name and Password..........................................................398
Cross Traffic Alert.........................................239 Cross Traffic Alert Behavior When Trailer is
Attached...........................................................242 Cross Traffic Alert Indicator.............................243
Cross Traffic Alert Information
Messages.........................................................243
Cross Traffic Alert System Limitations..........242
Cross Traffic Alert System Sensors...............242
Switching the System On and Off..................242
Using Cross Traffic Alert...................................
239
Cruise Control
................................................221
Cruise Control Indicators...........................222
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go
............82
Cruise Control - Vehicles With: Cruise Control............................................................83
Customer Assistance
..................................272
D
Data Recording
................................................10
Comfort, Convenience and Entertainment
Data.......................................................................12
Event Data................................................................11
Service Data............................................................10
Services That Third Parties Provide..................12
Services That We Provide...................................12
Vehicles With a Modem.......................................13
Vehicles With an Emergency Call System.......14
Vehicles With SYNC..............................................13
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Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps..............................................................89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................89
Declaration of Conformity..........................543
Declaration of Conformity - Vehicles With: SYNC 3.........................................................544
Radio Frequency Statement............................544
Digital Radio..................................................402 HD Radio Reception and Station
Troubleshooting.............................................403
Direction Indicators
........................................90
Indicating a Lane Change....................................91
Doors and Locks.............................................67
Drive Control
.................................................249
Lincoln Drive Control.........................................249
Driver Alert......................................................231 Principle of Operation........................................231
Using Driver Alert................................................231
Driver and Passenger Airbags....................46 Children and Airbags...........................................47
Proper Driver and Front Passenger Seating
Adjustment.........................................................47
Driver and Passenger Knee Airbags..........51
Driving Aids
.....................................................231
Driving Hints..................................................262
Driving Through Water...............................263 DRL
See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps.......
89
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).....................
89
E
Economical Driving
......................................262
Electric Parking Brake..................................194 Applying the Electric Parking Brake...............
194
Automatically Releasing the Electric Parking Brake..................................................................195
Manually Releasing the Electric Parking Brake..................................................................195
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge...............................................................195
Electromagnetic Compatibility.................508
Emergency Call Limitations.........................56
Emergency Call Requirements....................55
Emission Law..................................................174 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..............175
Tampering With a Noise Control System......174
End User License Agreement....................513 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .....................................
513 Engine Block Heater....................................165
Using the Engine Block Heater.......................166
Engine Coolant Check................................308 Adding Coolant...................................................309
Coolant Change....................................................311
Engine Coolant Temperature
Management....................................................312
Fail-Safe Cooling..................................................311
Recycled Coolant................................................310
Severe Climates....................................................311
Engine Emission Control.............................174
Engine Immobilizer See: Passive Anti-Theft System.........................77
Engine Oil Check.........................................306 Adding Engine Oil..............................................307
Engine Oil Dipstick - 2.0L...........................306
Engine Oil Dipstick - 3.0L
...........................306
Engine Specifications - 2.0L......................365 Drivebelt Routing................................................366
Engine Specifications - 3.0L
......................366
Drivebelt Routing................................................367
Entertainment................................................423 AM/FM Radio.......................................................424
Apps.......................................................................435
Bluetooth Stereo or USB..................................433
CD (If equipped)..................................................432
HD Radio ™ Information (If Available)..............428
SiriusXM® Satellite Radio (If Activated).........424
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Global Opening and Closing.......................96
Closing the Windows...........................................96
Opening the Windows.........................................96
H
Hazard Flashers...........................................266
Headlamp Adjusting See: Adjusting the Headlamps........................321
Headlamp Exit Delay.....................................89
Headrest See: Head Restraints...........................................141
Head Restraints..............................................141
Adjusting the Head Restraint...........................142
Tilting Head Restraints ......................................142
Heated Exterior Mirrors...............................138
Heated Rear Window...................................138
Heated Seats
..................................................148
Front Seats............................................................148
Rear Seats.............................................................149
Heated Steering Wheel.................................83
Heating See: Climate Control..........................................135
Hints on Controlling the Interior Climate...........................................................137
Defogging the Side Windows in Cold Weather.............................................................138
General Hints........................................................137 Quickly Cooling the Interior..............................138
Quickly Heating the Interior.............................138
Recommended Settings for Cooling..............138
Recommended Settings for Heating..............138
Hints on Driving With Anti-Lock Brakes............................................................194
Hood Lock See: Opening and Closing the Hood.............301
Horn....................................................................83
I
In California (U.S. Only)...............................273
Information Display Control
.........................83
Information Displays.....................................109 General Information............................................109
Information Messages
..................................115
Active Park.............................................................115
Adaptive Cruise Control.....................................116
Adaptive Headlamps...........................................117
AdvanceTrac ™.........................................................117
Airbag......................................................................117
Alarm.......................................................................118
Automatic Engine Shutdown.............................
118
AWD........................................................................\
.119
Battery and Charging System..........................120
Blind Spot Information and Cross Traffic Alert System................................................................121 Doors and Locks...................................................121
Driver Alert............................................................122
Fuel........................................................................\
.122
Hill Start Assist.....................................................123
Keys and Intelligent Access..............................123
Lane Keeping System........................................124
Maintenance.........................................................125
MyKey.....................................................................126
Park Aid..................................................................127
Park Brake.............................................................127
Power Steering....................................................128
Pre-Collision Assist.............................................129
Remote Start.........................................................129
Seats.......................................................................130
Starting System ...................................................130
Tire Pressure Monitoring System.....................131
Traction Control....................................................131
Transmission.........................................................132
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
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