9
911 Assist...........................................................55
A
A/C See: Climate Control..........................................135
About This Manual
............................................7
ABS See: Brakes...........................................................193
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................194
Accessories....................................................470
Accessories See: Replacement Parts Recommendation.....15
ACC See: Using Adaptive Cruise Control.............222
Active Park Assist........................................209 Using Active Park Assist....................................210
Adaptive Headlamps
.....................................90
System Check........................................................90
Adjusting the Headlamps............................321 Horizontal Aim Adjustment..............................322
Vertical Aim Adjustment....................................321 Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position...........................................81
Memory Feature.....................................................81
AFS See: Adaptive Headlamps..................................90
Airbag Disposal
...............................................54
Air Conditioning See: Climate Control..........................................135
Air Filter See: Changing the Engine Air Filter..............322
Alarm See: Anti-Theft Alarm...........................................78
All-Wheel Drive
..............................................184
Ambient Lighting............................................92
Adjusting the Brightness....................................92
Changing the Color..............................................92
Switching Ambient Lighting Off........................92
Switching Ambient Lighting On........................92
Anti-Theft Alarm..............................................78 Arming the Alarm..................................................79
Disarming the Alarm.............................................79
Appendices...................................................508 Apps.................................................................448
SiriusXM Traffic and Travel Link......................449
Using Apps on an Android Device................449
Using Apps on an iOS Device.........................
448
Using Mobile Navigation on an Android Device...............................................................449
At a Glance
........................................................19
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime..................108
Audio Control..................................................82 You can operate the following functions with
the control:.........................................................82
Audio System
................................................400
General Information...........................................400
Audio Unit
.......................................................401
Adjusting the Volume.........................................401
Changing Radio Stations...................................401
Ejecting the CD....................................................401
Inserting a CD.....................................................402
Playing or Pausing Media................................402
Selecting the Audio Modes.............................402
Switching the Audio Unit On and Off............402
Using Seek, Fast Forward and Reverse.......402
Auto Hold........................................................196 Using Auto Hold..................................................197
545
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Autolamps.........................................................88
Windshield Wiper Activated Headlamps........88
Automatic Climate Control..........................135 Directing Air to the Footwell Air Vents..........135
Directing Air to the Instrument Panel Air
Vents..................................................................135
Setting the Blower Motor Speed.....................135
Setting the Temperature....................................135
Switching Auto Mode On and Off...................135
Switching Defrost On and Off..........................136
Switching Dual Zone Mode On and Off.........137
Switching Maximum Air Conditioning On and Off........................................................................\
137
Switching Maximum Defrost On and Off.......137
Switching Recirculated Air On and Off..........137
Switching the Air Conditioning On and Off.......................................................................136
Switching the Climate Control On and Off.......................................................................136
Automatic High Beam Control....................93
Automatic High Beam Control Indicators........................................................94
Automatic Transmission
...............................178
Automatic Transmission Adaptive
Learning............................................................183
Brake-Shift Interlock Override..........................181
If Your Vehicle Gets Stuck In Mud or Snow..................................................................183 Push Button Shift Transmission.......................178
SelectShift Automatic
™ Transmission.............180
Automatic Transmission Fluid Check.......313 6F35 Transmission..............................................313
6F55 Transmission..............................................313
Autowipers.......................................................85 Autowipers Settings.............................................85
Auxiliary Power Points..................................157 110 Volt AC Power Point.....................................157
12 Volt DC Power Point......................................157
Locations................................................................157
AWD See: All-Wheel Drive...........................................184
B
Battery See: Changing the 12V Battery........................318
Blind Spot Information System..................237 Switching the System Off and On..................239
System Errors......................................................239
Using the Blind Spot Information
System..............................................................238
BLIS See: Blind Spot Information System..............
237
Body Styling Kits
...........................................334
Bonnet Lock See: Opening and Closing the Hood.............301 Booster Seats
..................................................30
Types of Booster Seats.......................................30
Brake Fluid Check.........................................317 Brake Fluid Service Interval..............................317
Brakes..............................................................193 General Information............................................193
Breaking-In....................................................262
Bulb Specification Chart
.............................392
C
Cabin Air Filter
...............................................139
Canceling the Set Speed...........................222
Capacities and Specifications - 2.0L.......372 Air Conditioning System...................................372
Alternative Engine Oil for Extremely Cold
Climates............................................................376
Automatic Transmission....................................373
Engine Coolant....................................................374
Engine Oil.............................................................375
Fuel Tank...............................................................378
Grease...................................................................378
Hydraulic Brake System....................................379
Locks......................................................................379
Power Transfer Unit...........................................380
Rear Axle...............................................................381
Washer Reservoir................................................381
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Capacities and Specifications - 3.0L.......382
Air Conditioning System...................................382
Alternative Engine Oil for Extremely Cold
Climates...........................................................386
Automatic Transmission....................................383
Engine Coolant...................................................384
Engine Oil.............................................................385
Fuel Tank..............................................................388
Grease...................................................................388
Hydraulic Brake System...................................389
Locks.....................................................................389
Power Transfer Unit...........................................390
Rear Axle...............................................................391
Washer Reservoir................................................391
Capacities and Specifications...................365
Car Wash See: Cleaning the Exterior...............................325
Catalytic Converter.......................................175
On-Board Diagnostics (OBD-II)........................176
Readiness for Inspection and Maintenance
(I/M) Testing.......................................................177
Center Console
.............................................159
Changing a Bulb...........................................322 Replacing Bulbs..................................................322
Changing a Fuse..........................................298 Fuses.....................................................................298
Changing a Road Wheel............................355 Changing a Road Wheel Procedure..............357 Dissimilar Spare Wheel and Tire Assembly
Information......................................................356
Stowing the Flat Tire Using the Retainer Strap..................................................................362
Stowing the Flat Tire Without the Retainer Strap...................................................................361
Changing the 12V Battery...........................318
Changing the Engine Air Filter.................322
Changing the Wi-Fi Hotspot Name or Password
.....................................................398
Changing the Wiper Blades......................320
Checking MyKey System Status.................64 MyKey Distance.....................................................64
Number of Admin Keys.......................................65
Number of MyKeys...............................................65
Checking the Wiper Blades.......................320
Child Restraint and Seatbelt Maintenance..................................................42
Child Restraint Positioning
...........................33
Child Safety.......................................................21
General Information..............................................21
Child Safety Locks..........................................35 Left-Hand Side.......................................................35
Right-Hand Side....................................................35
Cleaning Leather Seats...............................331
Cleaning Products
........................................324
Materials...............................................................324
Cleaning the Engine....................................327 Cleaning the Exterior..................................325
Cleaning the Headlamps..................................325
Exterior Chrome Parts.......................................326
Exterior Plastic Parts..........................................326
Stripes or Graphics............................................326
Underbody...........................................................326
Under Hood.........................................................326
Cleaning the Instrument Panel and Instrument Cluster Lens...........................330
Cleaning the Interior
....................................328
Cleaning Alcantara Microfiber Cloth
Fabric................................................................328
Cleaning the Wheels
....................................331
Cleaning the Windows and Wiper Blades...........................................................327
Clearing All MyKeys.......................................64
Climate............................................................435 Accessing Rear Climate Controls...................
438
Accessing the Climate Control Menu...........435
Directing the Airflow..........................................435
Rear Climate Control Lock Indicator.............438
Setting the Blower Motor Speed....................
436
Setting the Temperature...................................436
Switching Auto Mode On and Off..................
436
Switching Dual Zone Mode On and Off.......436
Switching Maximum Air Conditioning On and Off.......................................................................437
Switching Maximum Defrost On and Off......437
547
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps..............................................................89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................89
Declaration of Conformity..........................543
Declaration of Conformity - Vehicles With: SYNC 3.........................................................544
Radio Frequency Statement............................544
Digital Radio..................................................402 HD Radio Reception and Station
Troubleshooting.............................................403
Direction Indicators
........................................90
Indicating a Lane Change....................................91
Doors and Locks.............................................67
Drive Control
.................................................249
Lincoln Drive Control.........................................249
Driver Alert......................................................231 Principle of Operation........................................231
Using Driver Alert................................................231
Driver and Passenger Airbags....................46 Children and Airbags...........................................47
Proper Driver and Front Passenger Seating
Adjustment.........................................................47
Driver and Passenger Knee Airbags..........51
Driving Aids
.....................................................231
Driving Hints..................................................262
Driving Through Water...............................263 DRL
See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps.......
89
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).....................
89
E
Economical Driving
......................................262
Electric Parking Brake..................................194 Applying the Electric Parking Brake...............
194
Automatically Releasing the Electric Parking Brake..................................................................195
Manually Releasing the Electric Parking Brake..................................................................195
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge...............................................................195
Electromagnetic Compatibility.................508
Emergency Call Limitations.........................56
Emergency Call Requirements....................55
Emission Law..................................................174 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..............175
Tampering With a Noise Control System......174
End User License Agreement....................513 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .....................................
513 Engine Block Heater....................................165
Using the Engine Block Heater.......................166
Engine Coolant Check................................308 Adding Coolant...................................................309
Coolant Change....................................................311
Engine Coolant Temperature
Management....................................................312
Fail-Safe Cooling..................................................311
Recycled Coolant................................................310
Severe Climates....................................................311
Engine Emission Control.............................174
Engine Immobilizer See: Passive Anti-Theft System.........................77
Engine Oil Check.........................................306 Adding Engine Oil..............................................307
Engine Oil Dipstick - 2.0L...........................306
Engine Oil Dipstick - 3.0L
...........................306
Engine Specifications - 2.0L......................365 Drivebelt Routing................................................366
Engine Specifications - 3.0L
......................366
Drivebelt Routing................................................367
Entertainment................................................423 AM/FM Radio.......................................................424
Apps.......................................................................435
Bluetooth Stereo or USB..................................433
CD (If equipped)..................................................432
HD Radio ™ Information (If Available)..............428
SiriusXM® Satellite Radio (If Activated).........424
549
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Sources.................................................................423
Supported Media Players, Formats and
Metadata Information....................................435
USB Ports.............................................................435
Environment......................................................18
EPB See: Electric Parking Brake..............................194
Essential Towing Checks...........................258
Before Towing a Trailer.....................................259
Hitches..................................................................258
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................259
Safety Chains......................................................258
Trailer Brakes......................................................258
Trailer Lamps.......................................................258
When Towing a Trailer......................................259
Event Data Recording See: Data Recording.............................................10
Export Unique Options...................................17
Exterior Mirrors
................................................96
Auto-dimming Feature........................................98
Auto-Folding Mirrors............................................97
Blind Spot Information System..........................98
Fold-Away Exterior Mirrors.................................97
Heated Exterior Mirrors ......................................98
Lincoln Welcome Mat..........................................98
Memory Mirrors ....................................................98
Power Exterior Mirrors.........................................96 Signal Indicator Mirrors ......................................98
F
Fastening the Seatbelts................................37 Seatbelt Locking Modes.....................................38
Using Seatbelts During Pregnancy..................37
Flat Tire See: Changing a Road Wheel.........................
355
Floor Mats
......................................................264
Front Parking Aid.........................................205
Object Distance Indicator................................207
Front Passenger Sensing System..............48
Fuel and Refueling
........................................167
Fuel Consumption.........................................173
Advertised Capacity............................................173
Fuel Economy.......................................................173
Fuel Filler Funnel Location.........................168
Fuel Filter.........................................................318 2.0L Engines and 3.0L Engines with
FWD....................................................................318
3.0L Engines with AWD.....................................318
Fuel Quality.....................................................168 Choosing the Right Fuel....................................168
Fuel Shutoff
...................................................266
Fuses................................................................281
Fuse Specification Chart.............................281 Passenger Compartment Fuse Panel...........293 Power Distribution Box......................................281
G
Garage Door Opener
....................................151
Garage Door Opener See: Universal Garage Door Opener..............151
Gauges............................................................102 Engine Coolant Temperature Gauge.............103
Fuel Gauge...........................................................103
Information Display.............................................103
Gearbox See: Transmission................................................178
General Information on Radio Frequencies...................................................57
Intelligent Access..................................................57
General Maintenance Information
...........475
Multi-Point Inspection........................................478
Owner Checks and Services...........................477
Protecting Your Investment..............................
475
Why Maintain Your Vehicle?.............................475
Why Maintain Your Vehicle at Your Dealership?......................................................475
Getting Assistance Outside the U.S. and Canada
.........................................................276
Getting the Services You Need................272 Away From Home...............................................272
550
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Global Opening and Closing.......................96
Closing the Windows...........................................96
Opening the Windows.........................................96
H
Hazard Flashers...........................................266
Headlamp Adjusting See: Adjusting the Headlamps........................321
Headlamp Exit Delay.....................................89
Headrest See: Head Restraints...........................................141
Head Restraints..............................................141
Adjusting the Head Restraint...........................142
Tilting Head Restraints ......................................142
Heated Exterior Mirrors...............................138
Heated Rear Window...................................138
Heated Seats
..................................................148
Front Seats............................................................148
Rear Seats.............................................................149
Heated Steering Wheel.................................83
Heating See: Climate Control..........................................135
Hints on Controlling the Interior Climate...........................................................137
Defogging the Side Windows in Cold Weather.............................................................138
General Hints........................................................137 Quickly Cooling the Interior..............................138
Quickly Heating the Interior.............................138
Recommended Settings for Cooling..............138
Recommended Settings for Heating..............138
Hints on Driving With Anti-Lock Brakes............................................................194
Hood Lock See: Opening and Closing the Hood.............301
Horn....................................................................83
I
In California (U.S. Only)...............................273
Information Display Control
.........................83
Information Displays.....................................109 General Information............................................109
Information Messages
..................................115
Active Park.............................................................115
Adaptive Cruise Control.....................................116
Adaptive Headlamps...........................................117
AdvanceTrac ™.........................................................117
Airbag......................................................................117
Alarm.......................................................................118
Automatic Engine Shutdown.............................
118
AWD........................................................................\
.119
Battery and Charging System..........................120
Blind Spot Information and Cross Traffic Alert System................................................................121 Doors and Locks...................................................121
Driver Alert............................................................122
Fuel........................................................................\
.122
Hill Start Assist.....................................................123
Keys and Intelligent Access..............................123
Lane Keeping System........................................124
Maintenance.........................................................125
MyKey.....................................................................126
Park Aid..................................................................127
Park Brake.............................................................127
Power Steering....................................................128
Pre-Collision Assist.............................................129
Remote Start.........................................................129
Seats.......................................................................130
Starting System ...................................................130
Tire Pressure Monitoring System.....................131
Traction Control....................................................131
Transmission.........................................................132
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
551
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
T
Technical Specifications
See: Capacities and Specifications...............365
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................274
Tire Care.........................................................335
Glossary of Tire Terminology..........................336
Information About Uniform Tire Quality
Grading.............................................................335
Information Contained on the Tire Sidewall............................................................337
Temperature A B C.............................................336
Traction AA A B C...............................................336
Treadwear............................................................335
Tire Pressure Monitoring System............350 Changing Tires With a Tire Pressure
Monitoring System..........................................351
Understanding Your Tire Pressure Monitoring System .............................................................352
Tires See: Wheels and Tires......................................335
Towing a Trailer............................................256 Load Placement..................................................256
Towing the Vehicle on Four Wheels
.......260
Emergency Towing............................................260
Recreational Towing..........................................260
Towing.............................................................256 Traction Control
.............................................199
Principle of Operation........................................199
Transmission Code Designation................371
Transmission...................................................178
Transporting the Vehicle
............................270
U
Under Hood Overview - 2.0L....................303
Under Hood Overview - 3.0L....................305
Universal Garage Door Opener
.................151
HomeLink Wireless Control System................151
USB Port
.........................................................408
Using Adaptive Cruise Control.................222 Automatic Cancellation....................................226
Blocked Sensor..................................................228
Canceling the Set Speed.................................226
Changing the Set Speed..................................225
Detection Issues.................................................226
Following a Vehicle............................................224
Following a Vehicle to a Complete
Stop...................................................................224
Hilly Condition Usage.......................................226
Overriding the Set Speed................................225
Park Brake Application.....................................226
Resuming the Set Speed.................................226
Setting the Adaptive Cruise Speed...............
223 Setting the Adaptive Cruise Speed When Your
Vehicle is Stationary......................................223
Setting the Gap Distance.................................
224
Switching Adaptive Cruise Control Off........226
Switching Adaptive Cruise Control On.........
223
Switching to Normal Cruise Control..............230
System Not Available........................................228
Using All-Wheel Drive..................................184 Driving In Special Conditions With All-Wheel
Drive (AWD)......................................................186
Operating AWD Vehicles With Spare or Mismatched Tires...........................................186
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains
......................................349
Using Stability Control.................................201
Using Summer Tires....................................349
Using Traction Control.................................199 Switching the System Off..................................199
System Indicator Lights and Messages.........199
Using a Switch.....................................................199
Using the Information Display Controls........199
Using Voice Recognition..............................411 Apps.......................................................................420
Automatic Blower Motor Speed
Reduction.........................................................422
Climate...................................................................415
Entertainment.......................................................413
556
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
General..................................................................412
Navigation.............................................................418
Phone.....................................................................416
SiriusXM Traffic and Travel Link.......................421
Voice Settings......................................................421
Utilizing the Mediation/Arbitration Program (Canada Only).............................................275
V
Vehicle Care..................................................324 General Information...........................................324
Vehicle Certification Label.........................370
Vehicle Identification Number...................370
Vehicle Storage
............................................332
Body.......................................................................332
Brakes....................................................................333
Cooling system...................................................333
Disconnecting Your 12 Volt Battery................333
Engine...................................................................332
Fuel system..........................................................333
General..................................................................332
Miscellaneous......................................................333
Removing Vehicle From Storage....................
333
Tires.......................................................................333
Ventilation See: Climate Control..........................................135 VIN
See: Vehicle Identification Number...............
370
Voice Control...................................................82
W
Warning Lamps and Indicators..................104 Adaptive Cruise Control Indicator..................104
Anti-Lock Brake System Warning Lamp........104
Auto Hold Active.................................................104
Auto Hold Unavailable.......................................104
Automatic Headlamp High Beam
Indicator............................................................104
Battery....................................................................104
Blind Spot Monitor..............................................105
Brake System Warning Lamp...........................105
Cruise Control Indicator....................................105
Direction Indicator..............................................105
Door Ajar...............................................................105
Electric Park Brake..............................................105
Engine Coolant Temperature Warning Lamp..................................................................105
Engine Oil..............................................................105
Fasten Seatbelt Warning Lamp.......................106
Front Airbag..........................................................106
Headlamp High Beam Indicator......................106
Heads Up Display...............................................106
Hood Ajar..............................................................106 Lane Keeping System Lamp.............................106
Low Fuel Level Warning Lamp.........................106
Low Tire Pressure Warning Lamp...................106
Low Washer Fluid Level Warning Lamp........106
Parking Lamps......................................................107
Powertrain Fault...................................................107
Service Engine Soon..........................................107
Stability Control....................................................107
Stability Control Off.............................................107
Trunk Ajar..............................................................107
Washer Fluid Check
......................................318
Washers See: Cleaning the Exterior...............................325
See: Wipers and Washers...................................
84
Waxing............................................................326
Welcome Lighting
............................................91
What Is 911 Assist............................................55
What Is Automatic High Beam Control............................................................93
What Is Cruise Control.................................221
Wheel Nuts See: Changing a Road Wheel.........................
355
Wheels and Tires
..........................................335
Technical Specifications...................................363
Wi-Fi Hotspot.................................................398
Windows and Mirrors.....................................95
Windshield Washers
......................................86
557
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index