The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................275
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
276
Getting Assistance Outside the U.S. and Canada .......................................................
277
Ordering Additional Owner's Literature ......................................................................
279
Reporting Safety Defects (U.S. Only) ......
280
Reporting Safety Defects (Canada Only) ......................................................................
280
Fuses
Fuse Specification Chart ...........................
282
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview ..............................
302
Engine Oil Dipstick .....................................
304
Engine Oil Check ........................................
304
Oil Change Indicator Reset ......................
305
Engine Coolant Check ...............................
305Automatic Transmission Fluid Check
......
310
Brake Fluid Check .........................................
311
Washer Fluid Check ....................................
312
Fuel Filter .......................................................
312
Changing the 12V Battery ..........................
312
Checking the Wiper Blades .......................
314
Changing the Wiper Blades ......................
314
Adjusting the Headlamps ..........................
315
Changing a Bulb ...........................................
316
Changing the Engine Air Filter .................
316
Vehicle Care
General Information .....................................
318
Cleaning Products ........................................
318
Cleaning the Exterior ..................................
319
Waxing ...........................................................
320
Cleaning the Engine ....................................
321
Cleaning the Windows and Wiper Blades .......................................................................
321
Cleaning the Interior ..................................
322
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
324
Cleaning Leather Seats .............................
325Repairing Minor Paint Damage
................
325
Cleaning the Wheels ..................................
325
Vehicle Storage ...........................................
326
Body Styling Kits ..........................................
328
Wheels and Tires
Tire Sealant and Inflator Kit ......................
329
Tire Care ........................................................
336
Using Summer Tires ...................................
350
Using Snow Chains ....................................
350
Tire Pressure Monitoring System .............
351
Technical Specifications ............................
357
Capacities and Specifications
Engine Specifications .................................
359
Motorcraft Parts ...........................................
360
Vehicle Identification Number ..................
361
Vehicle Certification Label ........................
362
Transmission Code Designation .............
362
Capacities and Specifications ..................
364
Bulb Specification Chart ............................
372
5
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
regional Lincoln website for the latest
information. Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example, fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt status. •
Events or errors in essential systems, for
example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in combination
with other information, for example, an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Lincoln Motor Company (Lincoln of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
10
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction
Settings
Always On or User Selectable
911 Assist
Always On or User Selectable
Advancetrac
Choose desired speed or off
Max Speed
Choose desired speed or off
Speed Minder
On or Off
Volume Limiter
Always On or User Selectable
Do Not Disturb
Hold OK to Clear All MyKeys
Clear MyKeys
Select the desired language - Hold
OK to Set
Language
Display
Miles & GAL, l/100km or km/l
Distance
Units
Fahrenheit (°F) or Celsius (°C)
Temperature
psi, kPa or bar
Tire Pressure
On or Off
Brake Coach
On or Off
Battery Display
On or Off
Regen Display
Hold
OK to Reset
Driving History
118
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays
Fuel system
•
Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Disconnecting Your 12 Volt Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery cables. Plugging in Your HYBRID
We recommend the following options for
your plug-in vehicle (PHEV) :
•
Leave your vehicle plugged in. The 12
volt battery maintains power if left
plugged in. However, this periodically
uses electricity from the household
outlet.
• Connect a battery charger to your 12 volt
battery and leave it on a continuous, slow
charge.
• Disconnect the 12 volt battery. If your 12
volt battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12 volt battery. Only
leave the luggage compartment open if
your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully. Tires
•
Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage.
327
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Vehicle Care
Special Operating Conditions Scheduled
Maintenance...............................................469
Exceptions.............................................................471
Speed Control See: Cruise Control...........................................226
Stability Control............................................205 Principle of Operation.......................................205
Starting a Hybrid Electric Vehicle System...........................................................168
Automatic Shutdown..........................................169
Fast Restart...........................................................169
Guarding Against Exhaust Fumes...................170
Important Ventilating Information....................170
Switching Off Your Vehicle When It Is Moving...............................................................170
Switching Off Your Vehicle When It Is Stationary..........................................................170
Starting and Stopping the Engine.............167 General Information............................................167
Steering..........................................................249 Adaptive Learning..............................................249
Electric Power Steering....................................249
Steering Wheel................................................80
Storage Compartments...............................165
Sunroof See: Moonroof.......................................................99
Sun Shades
......................................................99 Sun Visors
.........................................................99
Illuminated Vanity Mirror.....................................99
Supplementary Restraints System.............45 Principle of Operation..........................................45
Switching Automatic High Beam Control On and Off.....................................................93
Activating the Automatic High Beam Control................................................................93
Switching Cruise Control On and Off
..................................................................226
Switching Cruise Control Off...........................226
Switching Cruise Control On...........................226
Symbols Glossary
..............................................7
SYNC™ 3..........................................................390 General Information...........................................390
SYNC™ 3 Troubleshooting
..........................440
Additional Information and Assistance.........456
Apps.......................................................................450
Navigation............................................................449
Personal Profiles.................................................454
Phone....................................................................446
Resetting the System........................................
456
USB and Bluetooth Audio................................442
Voice Recognition..............................................440
Wi-Fi Connectivity..............................................452 T
Technical Specifications
See: Capacities and Specifications...............359
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................275
Tire Care.........................................................336 Glossary of Tire Terminology...........................337
Information About Uniform Tire Quality
Grading.............................................................336
Information Contained on the Tire Sidewall............................................................338
Temperature A B C.............................................337
Traction AA A B C...............................................337
Treadwear.............................................................337
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................
329
Tire Pressure Monitoring System..............351 Changing Tires With a Tire Pressure
Monitoring System.........................................353
Understanding Your Tire Pressure Monitoring System .............................................................353
Tire Repair Kit See: Tire Sealant and Inflator Kit....................
329
Tire Sealant and Inflator Kit.......................329 First Stage: Reinflating the Tire with Sealing
Compound and Air.........................................331
General Information...........................................329
539
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index