The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................275
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
276
Getting Assistance Outside the U.S. and Canada .......................................................
277
Ordering Additional Owner's Literature ......................................................................
279
Reporting Safety Defects (U.S. Only) ......
280
Reporting Safety Defects (Canada Only) ......................................................................
280
Fuses
Fuse Specification Chart ...........................
282
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview ..............................
302
Engine Oil Dipstick .....................................
304
Engine Oil Check ........................................
304
Oil Change Indicator Reset ......................
305
Engine Coolant Check ...............................
305Automatic Transmission Fluid Check
......
310
Brake Fluid Check .........................................
311
Washer Fluid Check ....................................
312
Fuel Filter .......................................................
312
Changing the 12V Battery ..........................
312
Checking the Wiper Blades .......................
314
Changing the Wiper Blades ......................
314
Adjusting the Headlamps ..........................
315
Changing a Bulb ...........................................
316
Changing the Engine Air Filter .................
316
Vehicle Care
General Information .....................................
318
Cleaning Products ........................................
318
Cleaning the Exterior ..................................
319
Waxing ...........................................................
320
Cleaning the Engine ....................................
321
Cleaning the Windows and Wiper Blades .......................................................................
321
Cleaning the Interior ..................................
322
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
324
Cleaning Leather Seats .............................
325Repairing Minor Paint Damage
................
325
Cleaning the Wheels ..................................
325
Vehicle Storage ...........................................
326
Body Styling Kits ..........................................
328
Wheels and Tires
Tire Sealant and Inflator Kit ......................
329
Tire Care ........................................................
336
Using Summer Tires ...................................
350
Using Snow Chains ....................................
350
Tire Pressure Monitoring System .............
351
Technical Specifications ............................
357
Capacities and Specifications
Engine Specifications .................................
359
Motorcraft Parts ...........................................
360
Vehicle Identification Number ..................
361
Vehicle Certification Label ........................
362
Transmission Code Designation .............
362
Capacities and Specifications ..................
364
Bulb Specification Chart ............................
372
5
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
9
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction E161353 E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E163957 E272858 E270969
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
regional Lincoln website for the latest
information. Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example, fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt status. •
Events or errors in essential systems, for
example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in combination
with other information, for example, an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Lincoln Motor Company (Lincoln of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
10
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction
If it illuminates when the engine is running
this indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level. If the oil level is sufficient, this
indicates a system malfunction. Have your
vehicle checked as soon as possible.
See Engine Oil Check (page 304).
Fasten Seatbelt Warning Lamp It illuminates and a chime sounds
until you fasten the seatbelts.
Front Airbag Lights when you start your vehicle.
If it continues to flash or remains
on, it indicates a malfunction. Have
an authorized dealer check the system.
Grade Assist Lights when you switch on the
grade assist function. Heads Up Display
(If Equipped) A red beam of lights appears on
the windshield in certain instances
when using adaptive cruise control
and/or the collision warning system. To make
sure the display works, it will also appear
momentarily when you start your vehicle.
Headlamp High Beam Indicator Lights when you switch on the
high-beam headlamps. Flashes
when you use the headlamp
flasher.
Hood Ajar Lights when the ignition is on and
the hood is not completely closed.
Lane Keeping System Lamp
(If Equipped) Lights when you activate the lane
keeping system.Low Fuel Level Warning Lamp Lights when the fuel level is low or
the fuel tank is nearly empty.
Refuel as soon as possible.
Low Tire Pressure Warning Lamp It illuminates when your tire
pressure is low. If the lamp remains
on with the engine running or
when driving, check your tire pressure as
soon as possible.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp is
functional. If it does not illuminate when you
switch the ignition on, or begins to flash at
any time, have the system checked by your
authorized dealer.
Low Washer Fluid Level Warning Lamp Lights when the windshield washer
fluid is low.
107
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Instrument ClusterE71880 E67017 E144523 E156133 E159324 E144813 E178202
Display/Trip
Trip 2
Trip 1
Fuel History
Trip 2
Coach
Fuel History
Blank
Coach
—
Blank
—
—
Help
—
—
—
Tire Pressure
—
—
Help
Trip 1
(Trip Data + Fuel Gauge) (+ Battery Gauge - Energi Only)
Trip 2
(Trip Data + Fuel Gauge) (+ Battery Gauge - Energi Only)
112
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays
Settings
Always On or User Selectable
911 Assist
Always On or User Selectable
Advancetrac
Choose desired speed or off
Max Speed
Choose desired speed or off
Speed Minder
On or Off
Volume Limiter
Always On or User Selectable
Do Not Disturb
Hold OK to Clear All MyKeys
Clear MyKeys
Select the desired language - Hold
OK to Set
Language
Display
Miles & GAL, l/100km or km/l
Distance
Units
Fahrenheit (°F) or Celsius (°C)
Temperature
psi, kPa or bar
Tire Pressure
On or Off
Brake Coach
On or Off
Battery Display
On or Off
Regen Display
Hold
OK to Reset
Driving History
118
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays
Tire Pressure Monitoring System
Action
Message
Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure
Monitoring System (page 351).
Tire Pressure Low
Displays when the tire pressure monitoring system is malfunctioning. If \
the warning stays on orcontinues to come on, contact your authorized dealer.
See Tire Pressure Monitoring System
(page 351).
Tire Pressure Monitor Fault
Displayed when a tire pressure sensor is malfunctioning, or your spare t\
ire is in use. For more
information on how the system operates under these conditions, See Tire Pressure Monitoring System
(page 351). If the warning stays on or continues to come on, contact your authorize\
d dealer as soon as possible.
Tire Pressure Sensor Fault
Traction Control Action
Message
Displays when the traction control system has been switched off or on.
See Using Traction
Control (page 204).
Traction Control Off / On
Displays when a spinout has occurred and your vehicle has activated the \
hazard warning flashers.
Spinout Detected Hazards Activated
137
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays
Impacting Fuel Economy
•
Incorrect tire inflation pressures.
• Fully loading your vehicle.
• Carrying unnecessary weight.
• Adding certain accessories to your
vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks.
• Using fuel blended with alcohol. See
Fuel Quality (page 180).
• Fuel economy may decrease with lower
temperatures.
• Fuel economy may decrease when
driving short distances.
• You may get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.
186
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Fuel and Refueling