2020 LINCOLN MKZ HYBRID seats

Switching the Ventilated Seats On and
Off
Touch the button to cycle through
the various ventilated seat settings.
Accessing Rear Climate Controls Touch the button to access
additional controls for the rear
climate system.
Rear Climate Control Lock Indicator Touch the button.
When on, you can only operate the
rear passenger settings through
the front controls.
Switching Rear Auto Mode On and Off Touch the button to switch on rear
automatic operation, then set the
temperature. Switching the Rear Climate Controlled
Seats On and Off Touch the button to cycle through
the various climate controlled seat
settings.
Switching the Rear Heated Seats On
and Off Touch the button to cycle through
the various heat settings.
Switching the Rear Ventilated Seats
On and Off Touch the button to cycle through
the various ventilated seat settings.PHONE WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Check the compatibility of your device on
the regional website.
Pairing Your Cell Phone for the First
Time
Go to the settings menu on your cell phone
and switch Bluetooth on. Select the phone option on the
feature bar.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3E268558 E270447 E265289 E265282 E268558

Description
Item
Callout
Includes all power usage from the low voltage accessories such as the cl\
imate control
fan, headlights and heated seats. The higher the power usage is from the\
se
accessories, the larger the circle around the node. This node illuminates anytime the
vehicle is on since there is always some low level power in use.
2
Other
E
Includes the power usage from the high-voltage climate control component\
s such
as the electric A/C compressor. The higher the power usage is from these compon-
ents, the larger the circle around this node.
2,3
Climate
F
Represents your high-voltage battery. A circle illuminates around the node when the
high-voltage battery is receiving power from regenerative braking or eng\
ine charging.
The higher the power going into the high-voltage battery, the larger the circle around
this node.
Battery
G
Represents the fuel tank in the vehicle.
Fuel
H
Shows flow from the fuel tank to the engine when the engine is on and us\
ing fuel
(there are some cases where the engine is on, but not using any fuel).\
When the
engine is on, but not using fuel, the engine node is active, but the fuel flow path is
off. An example of this is when your foot is off the accelerator pedal and \
the vehicle
is traveling at a high speed.
Fuel-to-Engine Flow
I
Provides you with the reason(s) the gasoline engine is on. When the ga\
soline engine
is off, this display does not appear. Engine On due to reasons displayed by the system
are in a chart following this list.
Engine On due to:
J
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and off
and adjust settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist features
like Parking Aids, Lane Keeping system,
Pedestrian Detection, and Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings like
windows, alarm, lighting, backup starting
passcode, and MyKey settings. Lincoln Way
Select this tile to adjust the Lincoln Way
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset the
system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and off.
Automatic Updates
Select this tile to adjust automatic update
settings.
Mobile Apps
Select this tile to adjust permissions, enable,
disable, and update mobile apps.
Display
Select this tile to adjust display settings like
brightness and auto dim. Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge setting.
Voice Control
Select this tile to adjust voice control settings
like command confirmations and displayed
lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
Multi Contour Seats
(If Equipped)
Select this tile to adjust the position and
massage function of your multi contour seats.
Seats
(If Equipped)
Select this tile to adjust the lumbar function
of your seat.
Message Center
(If Equipped)
Select this tile to view vehicle messages.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects or
mount equipment on or near the airbag
cover, on the side of the seatbacks (of the
front seats), or in front seat areas that may
come into contact with a deploying airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. WARNING:
Do not fasten antenna
cables to original vehicle wiring, fuel pipes
and brake pipes. WARNING: Keep antenna and power
cables at least
4 in (10 cm) from any
electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the following
table. We do not provide special provisions
or conditions for installations or use.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Appendices

Automatic Climate Control...........................141
Directing Air to the Footwell Air Vents...........141
Directing Air to the Instrument Panel Air
Vents...................................................................141
Setting the Blower Motor Speed......................141
Setting the Temperature.....................................141
Switching Auto Mode On and Off....................141
Switching Defrost On and Off..........................142
Switching Dual Zone Mode On and Off........143
Switching Maximum Air Conditioning On and Off.......................................................................143
Switching Maximum Defrost On and Off.......143
Switching Recirculated Air On and Off..........143
Switching the Air Conditioning On and Off.......................................................................142
Switching the Climate Control On and Off.......................................................................142
Automatic High Beam Control....................93
Automatic High Beam Control Indicators........................................................94
Automatic Transmission..............................193 Brake-Shift Interlock Override.........................196
If Your Vehicle Gets Stuck In Mud or
Snow...................................................................197
Push Button Shift Transmission.......................193
Automatic Transmission Fluid Check.......310
Autowipers.......................................................85 Autowipers Settings.............................................85 Auxiliary Power Points.................................163
110 Volt AC Power Point.....................................163
12 Volt DC Power Point......................................163
Locations...............................................................163
B
Battery See: Changing the 12V Battery........................312
Blind Spot Information System.................242 Switching the System Off and On..................244
System Errors......................................................244
Using the Blind Spot Information
System..............................................................243
BLIS See: Blind Spot Information System..............242
Body Styling Kits...........................................328
Bonnet Lock See: Opening and Closing the Hood.............301
Booster Seats
..................................................30
Types of Booster Seats.......................................30
Brake Fluid Check..........................................311 Brake Fluid Service Interval..............................312
Brakes..............................................................198 General Information............................................198
Breaking-In....................................................262
Bulb Specification Chart.............................372 C
Cabin Air Filter
...............................................145
Canceling the Set Speed...........................227
Capacities and Specifications...................364 Air Conditioning System...................................
364
Automatic Transmission...................................365
Engine Coolant...................................................366
Engine Oil.............................................................368
Fuel Tank..............................................................369
Grease...................................................................369
Hydraulic Brake System...................................370
Inverter System Coolant...................................367
Locks.......................................................................371
Washer Reservoir.................................................371
Car Wash See: Cleaning the Exterior................................319
Catalytic Converter
.......................................188
On-Board Diagnostics (OBD-II)........................189
Readiness for Inspection and Maintenance
(I/M) Testing......................................................190
Center Console
.............................................165
Changing a Bulb............................................316
Replacing Bulbs...................................................316
Changing a Fuse..........................................298 Fuses.....................................................................298
Changing the 12V Battery...........................312
Changing the Engine Air Filter..................316
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Changing the Wi-Fi Hotspot Name or
Password......................................................379
Changing the Wiper Blades........................314
Checking MyKey System Status.................64 MyKey Distance.....................................................64
Number of Admin Keys.......................................65
Number of MyKeys...............................................65
Checking the Wiper Blades........................314
Child Restraint and Seatbelt Maintenance..................................................42
Child Restraint Positioning...........................33
Child Safety.......................................................21
General Information..............................................21
Child Safety Locks..........................................35 Left-Hand Side.......................................................35
Right-Hand Side....................................................35
Cleaning Leather Seats..............................325
Cleaning Products.........................................318 Materials................................................................318
Cleaning the Engine.....................................321
Cleaning the Exterior ....................................
319
Cleaning the Headlamps...................................319
Exterior Chrome Parts.......................................320
Exterior Plastic Parts..........................................320
Stripes or Graphics............................................320
Underbody...........................................................320
Under Hood.........................................................320 Cleaning the Instrument Panel and
Instrument Cluster Lens...........................324
Cleaning the Interior....................................322 Cleaning Alcantara Microfiber Cloth
Fabric................................................................322
Cleaning the Wheels...................................325
Cleaning the Windows and Wiper Blades............................................................321
Clearing All MyKeys.......................................64
Climate.............................................................416 Accessing Rear Climate Controls....................419
Accessing the Climate Control Menu............416
Directing the Airflow...........................................416
Rear Climate Control Lock Indicator..............419
Setting the Blower Motor Speed.....................417
Setting the Temperature....................................417
Switching Auto Mode On and Off...................417
Switching Dual Zone Mode On and Off.........417
Switching Maximum Air Conditioning On and
Off.......................................................................418
Switching Maximum Defrost On and Off.......418
Switching Rear Auto Mode On and Off.........419
Switching Recirculated Air On and Off..........418
Switching the Air Conditioning On and Off........................................................................\
417
Switching the Climate Controlled Seats On and Off...............................................................417 Switching the Climate Control On and
Off........................................................................\
417
Switching the Heated Exterior Mirrors On and Off.......................................................................418
Switching the Heated Rear Window On and Off.......................................................................418
Switching the Heated Seats On and Off.......418
Switching the Heated Steering Wheel On and Off.......................................................................418
Switching the Heated Windshield On and Off.......................................................................418
Switching the Rear Climate Controlled Seats On and Off........................................................419
Switching the Rear Heated Seats On and Off.......................................................................419
Switching the Rear Ventilated Seats On and Off.......................................................................419
Switching the Ventilated Seats On and Off.......................................................................419
Climate Control...............................................141
Climate Controlled Seats............................155
Cooled Seats........................................................156
Collision, Damage or Fire Event...............270 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................270
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Fuel Consumption.........................................185
Advertised Capacity...........................................185
Fuel Economy......................................................185
Fuel Filler Funnel Location..........................181
Fuel Filter
.........................................................312
Fuel Quality.....................................................180
Choosing the Right Fuel....................................180
Fuel Freshness Mode........................................
180
Fuel Shutoff
...................................................266
Fuses...............................................................282
Fuse Specification Chart............................282 Passenger Compartment Fuse Panel...........293
Power Distribution Box.....................................282
G
Garage Door Opener...................................157
Garage Door Opener See: Universal Garage Door Opener.............157
Gauges............................................................102 Left Information Display.....................................103
Right Information Display..................................104
Gearbox See: Transmission...............................................193
General Information on Radio Frequencies...................................................57
Intelligent Access..................................................57 General Maintenance Information...........462
Multi-point Inspection........................................465
Owner Checks and Services...........................464
Protecting Your Investment.............................462
Why Maintain Your Vehicle?............................
462
Why Maintain Your Vehicle at Your Dealership?......................................................462
Getting Assistance Outside the U.S. and Canada.........................................................277
Getting the Services You Need................273 Away From Home...............................................273
Global Opening and Closing.......................96 Closing the Windows...........................................96
Opening the Windows.........................................96
H
Hazard Flashers...........................................266
Headlamp Adjusting See: Adjusting the Headlamps........................315
Headlamp Exit Delay.....................................89
Headrest See: Head Restraints..........................................147
Head Restraints
..............................................147
Adjusting the Head Restraint...........................148
Tilting Head Restraints ......................................148
Heated Exterior Mirrors...............................144
Heated Rear Window...................................144 Heated Seats..................................................154
Front Seats............................................................154
Rear Seats.............................................................155
Heated Steering Wheel.................................83
Heating See: Climate Control............................................141
High Voltage Battery
.....................................191
General Information.............................................191
High Voltage Shutoff Switch......................192
Hints on Controlling the Interior Climate..........................................................143
Defogging the Side Windows in Cold Weather.............................................................144
General Hints........................................................143
Quickly Cooling the Interior..............................144
Quickly Heating the Interior..............................144
Recommended Settings for Cooling..............144
Recommended Settings for Heating..............144
Hints on Driving With Anti-Lock Brakes
...........................................................199
Hood Lock See: Opening and Closing the Hood.............301
Horn....................................................................83
Hybrid Vehicle Frequently Asked Questions......................................................176
Hybrid Vehicle Operation
............................173
Battery:...................................................................174
Braking:
..................................................................175
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Driving:...................................................................173
Driving to Optimize Fuel Economy.................175
Engine:....................................................................174
Starting:..................................................................173
Stopping:................................................................173
Transmission Operation:....................................174
I
In California (U.S. Only)...............................274
Information Display Control.........................83
Information Displays......................................110 General Information.............................................110
Information Messages..................................121 Active Park............................................................122
Adaptive Cruise Control....................................122
Adaptive Headlamps..........................................123
AdvanceTrac ™.......................................................123
Airbag.....................................................................124
Alarm......................................................................124
Automatic Engine Shutdown............................124
Battery and Charging System (12 volt)...........125
Battery and Charging System (High Voltage).............................................................125
Blind Spot Information and Cross Traffic Alert System...............................................................126
Doors and Locks..................................................126
Driver Alert............................................................127 Fuel........................................................................\
..127
Hill Start Assist.....................................................128
Keys and Intelligent Access.............................128
Lane Keeping System........................................130
Maintenance.........................................................130
MyKey.....................................................................132
Park Aid..................................................................133
Park Brake.............................................................133
Power Steering.....................................................134
Pre-Collision Assist.............................................135
Remote Start.........................................................135
Seats.......................................................................136
Starting System ...................................................136
Tire Pressure Monitoring System....................
137
Traction Control....................................................137
Transmission.........................................................138
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
Interior Lamps
...................................................91
Front Interior Lamp................................................91
Rear Interior Lamps..............................................92 Interior Luggage Compartment
Release
...........................................................75
Interior Mirror...................................................98
Auto-Dimming Mirror...........................................98
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................267 Connecting the Jumper Cables.....................268
Jump Starting......................................................269
Preparing Your Vehicle.....................................267
Removing the Jumper Cables........................269
K
Keyless Entry
....................................................73
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................73
Keyless Starting.............................................167 Ignition Modes......................................................167
Keys and Remote Controls
...........................57
L
Lane Keeping System..................................237 Switching the System On and Off..................238
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index