
Customer Assistance
Getting the Services You Need
...............305
In California (U.S. Only) ..............................
306
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
307
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
308
Getting Assistance Outside the U.S. and Canada ......................................................
309
Ordering Additional Owner's Literature ........................................................................\
311
Reporting Safety Defects (U.S. Only) ......
312
Reporting Safety Defects (Canada Only) .......................................................................
312
Fuses
Fuse Specification Chart ............................
314
Changing a Fuse .........................................
325
Maintenance
General Information ....................................
327
Opening and Closing the Hood ..............
327
Under Hood Overview ...............................
329
Engine Oil Dipstick .....................................
330Engine Oil Check
........................................
330
Oil Change Indicator Reset ........................
331
Changing the Engine Air Filter ................
332
Engine Coolant Check ...............................
333
Automatic Transmission Fluid Check ......
338
Brake Fluid Check .......................................
338
Power Steering Fluid Check .....................
339
Changing the 12V Battery .........................
340
Adjusting the Headlamps .........................
342
Washer Fluid Check ....................................
343
Fuel Filter .......................................................
344
Checking the Wiper Blades ......................
344
Changing the Wiper Blades .....................
344
Removing a Headlamp ..............................
345
Changing a Bulb ..........................................
345
Vehicle Care
General Information ....................................
346
Cleaning Products .......................................
346
Cleaning the Exterior ..................................
347
Waxing ...........................................................
348
Cleaning the Engine ...................................
349Cleaning the Windows and Wiper Blades
......................................................................
349
Cleaning the Interior ..................................
350
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
350
Cleaning Leather Seats ..............................
351
Repairing Minor Paint Damage ................
352
Cleaning the Wheels ..................................
352
Vehicle Storage ...........................................
352
Body Styling Kits ..........................................
354
Wheels and Tires
General Information ...................................
355
Tire Care ........................................................
357
Using Snow Chains .....................................
370
Tire Pressure Monitoring System .............
371
Changing a Road Wheel ............................
376
Technical Specifications ............................
383
Capacities and Specifications
Engine Specifications - 2.0L .....................
385
Engine Specifications - 2.3L .....................
386
Motorcraft Parts - 2.0L ................................
387
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Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
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Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
regional Lincoln website for the latest
information. Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example, fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt status. •
Events or errors in essential systems, for
example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in combination
with other information, for example, an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Lincoln Motor Company (Lincoln of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
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Lamps On
Illuminates when you switch the
low beam headlamps or the
parking lamps on.
Liftgate Ajar Illuminates when the liftgate is not
completely closed.
Low Beam Warning Illuminates when the low beam
headlamp bulb is not functioning
properly.
Low Fuel Level Illuminates when the fuel level is
low or the fuel tank is nearly
empty. Refuel as soon as possible. Low Tire Pressure Warning Illuminates when your tire pressure
is low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp is
functional. If it does not illuminate when you
switch the ignition on, or begins to flash at
any time, have the system checked by an
authorized dealer.
Low Washer Fluid Illuminates when the windshield
washer fluid is low.
Powertrain Fault Illuminates when the system
detects a powertrain or a
4WD/AWD fault. Contact an
authorized dealer as soon as possible. Rear Fog Lamps Indicator (If Equipped) Illuminates when you switch the
rear fog lamps on.
Service Engine Soon It illuminates when you switch the
ignition on prior to engine start to
check the bulb and to indicate
whether your vehicle is ready for Inspection
and Maintenance (I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
system errors are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See
Catalytic Converter (page 200).
If it illuminates when the engine is running
this indicates a system error. The On Board
Diagnostics system has detected an error in
the vehicle emission control system.
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PERSONALIZED SETTINGS
Information On Demand (If Equipped)
Note: On Demand information appears on the right-hand side of the instrument c\
luster in single gauge view and in the center of the instrument
cluster in dual gauge view when you switch on certain drive modes. Select Screens
Calm Screen Trip 1
Trip 2
Fuel Economy
Auto StartStop Seatbelts
Tire Pressure
Power Distribution Eco Behavior
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Tire Pressure Monitoring System
Action
Message
One or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 371).
Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If the warning st\
ays on or continues tocome on, contact an authorized dealer.
See Tire Pressure Monitoring System (page 371).
Tire Pressure Monitor Fault
A tire pressure sensor is malfunctioning, or your spare tire is in use. For more information on
how the system operates under these conditions, See Tire Pressure Monitoring System (page 371
). If the warning stays on or continues to come on, contact an authorized \
dealer as soon as possible.
Tire Pressure Sensor Fault
Trailer Action
Message
A correct trailer connection is sensed during a given ignition cycle.
Trailer Connected
A trailer connection becomes disconnected, either intentionally or unint\
entionally,and has been sensed during a given ignition cycle.
Trailer Disconnected
The trailer sway control has detected trailer sway.
Trailer Sway Reduce Speed
There are certain faults in your vehicle wiring and trailer wiring or br\
ake system.See
Towing a Trailer (page 288).
Trailer Wiring Fault
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To resume operation, switch the ignition off
and allow the system to cool down for a
minimum of 15 minutes. After the system has
cooled down, you will see a brief message
display in the information display. See
Information Messages (page 128).
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Low gear operation will
maximize the engine and transmission
cooling capability.
Tips when driving over sand:
• Keep all four wheels on the most solid
area of the trail.
• Shift to a lower gear.
• Apply the accelerator slowly.
• Drive steadily through the terrain.
• Avoid excessive wheel spin.
• Avoid reducing the tire pressures. Mud and Water
Mud
Avoid sudden changes in vehicle speed or
direction when you are driving in mud. Even
all-wheel drive vehicles can lose traction in
mud. If your vehicle does slide, steer in the
direction of the slide until you regain control
of your vehicle.
After driving through mud, clean off excess
mud stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts can cause an imbalance that
could damage drive components.
Water
Drive slowly through high water. Traction or
brake capability may be limited.
When driving through water, determine the
depth and avoid water higher than the
bottom of the wheel rims. If the ignition
system gets wet, your vehicle may stall. Once through water, always try the brakes.
Wet brakes will not stop your vehicle as
quickly as dry brakes. Apply light pressure
to the brake pedal while slowly moving the
vehicle to dry the brakes.
Note:
Driving through deep water may
damage the transmission. If the front or rear
axle is submerged in water, have the power
transfer unit (PTU) or rear axle serviced by
an authorized dealer.
Driving on Hilly or Sloping Terrain
Although natural obstacles may make it
necessary to travel diagonally up or down a
hill or steep incline, always try to drive
straight up or straight down the sloping
terrain.
Note: To maintain traction and avoid
possibly rolling your vehicle, avoid turning
on steep slopes or hills. When you drive on
a hill, determine beforehand the route you
will use. Do not drive over a hill without first
seeing what is on the other side. Do not drive
in reverse over a hill without the aid of an
observer.
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(If Equipped)

Why is the feature not available (line markings are gray) when I can s\
ee the lane markings on the road?
You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings or vice versa.
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concret\
e roads.
Lane width is too narrow or too wide.
The camera has not been calibrated after a windshield replacement.
Driving on tight roads or on uneven roads. Why does the vehicle not come back toward the middle of the lane, as expected, in the aid or alert and aid mode?
High cross winds are present.
There is a large road crown.
Rough roads, grooves or shoulder drop-offs.
Heavy uneven loading of the vehicle or improper tire inflation pressure.
The tires have been changed, or the suspension has been modified.
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