
Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 486).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations. Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services to which you subscribe. We
take no responsibility for services that third
parties provide.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Introduction

CENTER CONSOLE
Stow items in the cup holder carefully as
items may become loose during hard
braking, acceleration or crashes, including
hot drinks which may spill.
Available console features include:
Front storage compartment with
two USB ports, DC power point
and CD player (optional).
A
Cup holders with auxiliary storage
bin.
B Storage compartment with DC
power point.
C
Storage compartment, heated seat
controls, or rear climate controls.
D
Rear compartment with DC power
point or two USB ports and AC
power point.
E
OVERHEAD CONSOLE Press near the rear edge of the door to open
it.REAR SEAT ARMREST
Fold the armrest down to use the armrest
and cupholders.
The cupholders are inside the rear seat
armrest. To access the cupholders, push the
plastic panel on the front edge of the
armrest.
Push the panel again to close the
cupholders.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Storage CompartmentsE221077 E266392 E221057

Inserting a CD (If Equipped)
Insert a CD into the CD slot.
Note: The CD player slot is in the front
storage compartment.
See Center Console
(page 178).
Selecting the Audio Modes Press and release the button to
access different audio modes, for
example AM, FM and CD.
Setting a Memory Preset
Tune to a station then press and hold one of
the memory preset buttons on the
touchscreen. The audio mutes briefly while
the system saves the station and returns
once the station is stored.
Switching the Audio Unit On and Off Press and release the button. Using Seek, Fast Forward and Reverse In radio mode, select a frequency band and
press and release either button. The system
stops at the first station it finds in that
direction.
In CD mode, press and release to select the
next or previous track. Press and hold to
move quickly forward or backward through
the current track.
In satellite radio mode, press and release to
select the next or previous satellite radio
station. If you select a specific category, such
as jazz, rock or news, press to find the next
or previous station in the category you select.
Rear Passenger Audio Controls (If Equipped)
Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Audio SystemE265276 E289983

SiriusXM Satellite Radio Service
Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. SiriusXM satellite radio is a
subscription-based satellite radio service that
broadcasts a variety of music, sports, news,
weather, traffic and entertainment
programming. Your factory-installed SiriusXM
satellite radio system includes hardware and
a limited subscription term, which begins on
the date of sale or lease of your vehicle. See
an authorized dealer for availability.
For more information on extended
subscription terms (a service fee is required),
the online media player and a complete list
of SiriusXM satellite radio channels, and
other features, please visit www.siriusxm.com
in the United States, www.siriusxm.ca in
Canada, or call SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account.
Locating Your ESN
With satellite radio as the source, use the
touchscreen to select the following:
1.
Select Settings. See Settings (page 486).
2. Select SiriusXM.
3. Select
SiriusXM information.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Audio SystemE208625

Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
Automatic crash notification system
off.
Cell phone network signal
strength.
Vehicle data sharing on. Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment (page
458). Select to adjust climate settings
See
Climate (page 470).
Select to make calls and access
the phonebook on your cell phone.
See
Phone (page 473).
Select to use the navigation
system. See Navigation (page 475). Select to search for and use
compatible apps on your iOS or
Android device.
See Apps (page
483). Select to adjust system settings.
See
Settings (page 486).
Cleaning the Touchscreen
See
Cleaning the Interior (page 345).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the local
Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed on
the website.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3 E100027 E283811 E280315

Entertainment
Audio Source
Description
Voice Command
Use the radio.
Radio
Use the CD player.
CD Player
Use a Bluetooth device.
Bluetooth Stereo
Use a USB or media player.
USB
Radio Description
Voice Command
Listen to AM radio.
AM
Tune to a specific AM frequency.1
AM ___
Listen to SiriusXM radio.2
Sirius Channel ___
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Description
Voice Command
Listen to FM radio.
FM
Tune to a specific FM frequency.1
FM ___
1 Add the radio frequency to two decimal places to the command.
2 You can say the Sirius channel name or number such as "Sirius Channel 16"\
or "Sirius The Pulse".
USB and Media Player Description
Voice Command
Play your music by category.1
Play Album ___
Play Artist ___
Play Genre ___
Play Playlist ___
Play Song ___
Play Audiobook ___
Play Podcast ___
Browse music on a USB device.
Browse All Albums
Browse All Artists
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

You may be able to add additional preset
pages using the settings option on the
feature bar.
SiriusXM® Satellite Radio (If Activated)
Note:
This feature may not be available in
all markets and requires an active
subscription. SiriusXM satellite radio is a
subscription-based satellite radio service that
broadcasts a variety of music, sports, news,
weather, traffic and entertainment
programming. Your factory-installed SiriusXM
satellite radio system includes hardware and
a limited subscription term that begins on
the date of sale or lease of your vehicle. See
an authorized dealer for availability.
For more information on extended
subscription terms (a service fee is required),
the online media player and a list of SiriusXM
satellite radio channels, and other features,
please visit www.siriusxm.com in the United
States, www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. We are not responsible for any such
programming changes.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
The following buttons are available for SiriusXM: Action and Description
Menu Item
Touch this button to see a list of available stations.
Browse
A pop-up appears, allowing you to type in the call numbers of a station.\
Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.
Enter
You exit the pop-up and the current station continues to play.
Cancel
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3E234451