
Navigation (If Equipped)
Possible Cause and Resolution
Symptom
I cannot enter a street name when I am
abroad. –
Incorrect entry method.
•Enter the street name with the country.
The system does not recognize coordinates. –You are using the wrong coordinates format.
•Use the format ##. #####, ##. ##### (for N/S , E/W). Add a minus befor\
e coordinates
if the direction is West and keep a positive value if the direction is East, for example
12.5412 means East and -12.5412 means West.
497
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

•
Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully read
and follow instructions and safety
information fully.
• Distraction Hazard:
Any navigation
features may require manual (non-verbal)
setup. Attempting to perform such set-up
or insert data while driving can distract
your attention and could cause an
accident or other serious injury. Stop the
vehicle in a safe and legal manner before
attempting these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only as
an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic regulations.
Any such feature is not a substitute for
your personal judgment. Any route
suggestions made by this system should
never replace any local traffic regulations
or your personal judgment or knowledge
of safe driving practices. •
Route Safety:
Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to follow
the suggested directions.
• Potential Map Inaccuracy:
Maps used
by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always use
good judgment and common sense when
following the suggested routes.
• Emergency Services:
Do not rely on any
navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals and
clinics are likely to be contained in the
map database for such navigation
features.
552
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Appendices

9.1 End User Terms Required by HERE
North America, LLC
The data (“Data
”) is provided for your
personal, internal use only and not for resale.
It is protected by copyright, and is subject to
the following terms and conditions which are
agreed to by you, on the one hand, and
Telenav (“Telenav”) and its licensors
(including their licensors and suppliers) on
the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.
HERE holds a non-exclusive license from the
United States Postal Service® to publish and
sell ZIP+4® information. ©United States Postal Service® 2014. Prices
are not established, controlled or approved
by the United States Postal Service®. The
following trademarks and registrations are
owned by the USPS: United States Postal
Service, USPS, and ZIP+4
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data
”) is provided for your
personal, internal use only and not for resale.
It is protected by copyright, and is subject to
the following terms and conditions which are
agreed to by you, on the one hand, and
NAV2 (Shanghai) Co., Ltd (“NAV2”) and its
licensors (including their licensors and
suppliers) on the other hand. 20xx. All rights
reserved Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or other
similar purposes. Accordingly, but subject to
the restrictions set forth in the following
paragraphs, you agree not to otherwise
reproduce, copy, modify, decompile,
disassemble, create any derivative works of,
or reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions.
Except where you have been
specifically licensed to do so by Telenav, and
without limiting the preceding paragraph,
you may not use this Data (a) with any
products, systems, or applications installed
or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch, real
time route guidance, fleet management or
similar applications; or (b) with or in
562
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Appendices

it, and (ii) save it, provided that you do not
remove any copyright notices that appear
and do not modify the Data in any way. You
agree not to otherwise reproduce, copy,
modify, decompile, disassemble or reverse
engineer any portion of this Data, and may
not transfer or distribute it in any form, for
any purpose, except to the extent permitted
by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in communication
with vehicles, capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or similar
applications; or (b) with or in communication
with any positioning devices or any mobile
or wireless-connected electronic or computer
devices, including without limitation cellular
phones, palmtop and handheld computers,
pagers, and personal digital assistants or
PDAs. You agree to cease using this Data if
you fail to comply with these terms and
conditions.
Limited Warranty
NAV2 warrants that (a) the Data will perform
substantially in accordance with the
accompanying written materials for a period
of ninety (90) days from the date of receipt,
and (b) any support services provided by
NAV2 shall be substantially as described in
applicable written materials provided to you
by NAV2, and NAV2’
s support engineers will
make commercially reasonable efforts to
solve any problem issues.
rigCustomer Remedies
NAV2 and its suppliers ’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2 with
a copy of your receipt. This Limited Warranty is void if failure of the Data has resulted from
accident, abuse, or misapplication. Any
replacement Data will be warranted for the
remainder of the original warranty period or
thirty (30) days, whichever is longer. Neither
these remedies nor any product support
services offered by NAV2 are available
without proof of purchase from an authorized
international source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY SET
FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
572
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Appendices

3
360 Degree Camera...................................238
Front Camera......................................................239
Side Camera........................................................240
Using the System...............................................239
9
911 Assist...........................................................59
A
A/C See: Climate Control..........................................148
About This Manual
............................................7
ABS See: Brakes...........................................................212
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................213
Accessories...................................................505
Accessories See: Replacement Parts Recommendation.....15
ACC See: Using Adaptive Cruise Control...............241
Active Park Assist
.........................................227
Using Active Park Assist...................................228 Adaptive Headlamps...................................100
System Check......................................................100
Adjusting the Headlamps...........................337 Horizontal Aim Adjustment..............................
338
Vertical Aim Adjustment....................................337
Adjusting the Steering Wheel.....................90 End of Travel Position..........................................90
Memory Feature...................................................90
AFS See: Adaptive Headlamps................................100
Airbag Disposal
...............................................58
Air Conditioning See: Climate Control..........................................148
Air Filter See: Changing the Engine Air Filter - 2.7L/
3.0L....................................................................327
See: Changing the Engine Air Filter - 3.7L....326
Alarm See: Anti-Theft Alarm...........................................89
All-Wheel Drive
.............................................203
Ambient Lighting...........................................102
Adjusting the Brightness...................................102
Changing the Color............................................102
Switching Ambient Lighting Off.......................102
Switching Ambient Lighting On.......................102
Anti-Theft Alarm
..............................................89
Arming the Alarm..................................................89
Disarming the Alarm............................................89 Appendices....................................................542
Apps
.................................................................483
SiriusXM Traffic and Travel Link......................484
Using Apps on an Android Device................484
Using Apps on an iOS Device.........................483
Using Mobile Navigation on an Android
Device...............................................................484
At a Glance
........................................................19
Audible Warnings and Indicators...............116 Headlamps On Warning Chime
........................116
Keyless Warning Alert.........................................116
Parking Brake On Warning Chime
...................116
Audio Control....................................................91 You can operate the following functions with
the control:..........................................................91
Audio System
................................................434
General Information...........................................434
Audio Unit
......................................................435
Adjusting the Volume........................................435
Changing Radio Stations..................................435
Ejecting the CD...................................................435
Inserting a CD......................................................436
Rear Passenger Audio Controls.....................436
Selecting the Audio Modes.............................436
Setting a Memory Preset..................................436
Switching the Audio Unit On and Off............
436
Using Seek, Fast Forward and Reverse.......436
593
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Door Lock Switch Inhibitor.................................72
Emergency Locking..............................................75
Illuminated Entry....................................................77
Illuminated Exit.......................................................77
Locking and Unlocking the Doors from
Inside...................................................................75
Opening the Luggage Compartment..............78
Remote Control......................................................74
Smart Unlocks for Intelligent Access Keys......................................................................76
Unlocking the Driver Door with the Key Blade....................................................................76
Lug Nuts See: Changing a Road Wheel.........................372
M
Maintenance...................................................318 General Information............................................318
Memory Function..........................................165
Easy Entry and Exit Feature..............................166
Linking a Preset Position to your Remote
Control or Intelligent Access Key Fob .......166
Saving a Preset Position....................................165
Message Center See: Information Displays...................................117
Mirrors See: Windows and Mirrors................................105 Mobile Communications Equipment..........16
Moonroof..........................................................110
Bounce-Back.........................................................110
Opening and Closing the Moonroof...............110
Motorcraft Parts - 2.7L.................................385
Motorcraft Parts - 3.0L................................386
Motorcraft Parts - 3.7L
.................................387
MyKey – Troubleshooting.............................70
MyKey™..............................................................67 Principle of Operation..........................................67
N
Navigation......................................................475 Changing the Format of the Map...................479
cityseeker..............................................................481
Michelin Travel Guide........................................482
Navigation Map Accuracy and Updates.......482
Route Guidance..................................................479
Setting a Destination..........................................477
SiriusXM Traffic and Travel Link......................482
Zoom......................................................................479
Network Connectivity
..................................428
Connecting the Vehicle to a Mobile
Network............................................................428
Network Connectivity – Troubleshooting.........................................429 Normal Scheduled Maintenance..............515
Intelligent Oil-Life Monitor™..............................515
Normal Maintenance Intervals.........................516
O
Oil Change Indicator Reset.......................325
Oil Check See: Engine Oil Check......................................324
Opening and Closing the Hood................318 Closing the Hood................................................319
Opening the Hood..............................................318
Opening the Doors
.........................................78
Front Doors.............................................................78
Rear Doors..............................................................79
Ordering Additional Owner's Literature......................................................297
Obtaining a French Owner’ s Manual............297
Overhead Console
........................................178
Overriding Automatic High Beam Control...........................................................104
P
Parking Aids....................................................221 Principle of Operation........................................221
Passive Anti-Theft System............................87 SecuriLock®............................................................87
601
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Replacement Parts Recommendation........15
Collision Repairs....................................................15
Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control............................................................66
Reporting Safety Defects (Canada Only)..............................................................298
Reporting Safety Defects (U.S. Only)......298
Roadside Assistance...................................284 Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................285
Vehicles sold in the United States: Getting Roadside Assistance.....................................284
Vehicles Sold in the United States: Using Roadside Assistance.....................................
284
Roadside Emergencies
...............................284
Running-In See: Breaking-In..................................................281
Running Out of Fuel.....................................188 Adding Fuel From a Portable Fuel
Container..........................................................188
Filling a Portable Fuel Container.....................
188
S
Safety Canopy™
...............................................56 Safety Precautions
........................................186
Satellite Radio...............................................440
Satellite Radio Electronic Serial Number
(ESN)...................................................................441
Satellite Radio Reception Factors..................
440
SiriusXM Satellite Radio Service.....................441
Troubleshooting..................................................442
Scheduled Maintenance Record
.............522
Scheduled Maintenance.............................510
Seatbelt Extensions........................................47
Seatbelt Height Adjustment.........................43
Seatbelt Reminder
..........................................44
Belt-Minder™...........................................................44
Seatbelts...........................................................38 Principle of Operation..........................................38
Seatbelt Warning Lamp and Indicator Chime..............................................................43
Conditions of operation......................................
44
Seats.................................................................155
Security..............................................................87
Settings
...........................................................486
911 Assist...............................................................486
Ambient Lighting.................................................487
Audio.....................................................................486
Automatic Updates............................................486
Bluetooth..............................................................486
Charge Settings..................................................486
Clock......................................................................486 Display...................................................................486
Driver Assist.........................................................486
General.................................................................486
Lincoln Way..........................................................486
Message Center..................................................487
Mobile Apps.........................................................486
Multi Contour Seats...........................................487
Navigation............................................................486
Personal Profiles.................................................487
Phone....................................................................486
Seats......................................................................487
Sound....................................................................486
Valet Mode...........................................................487
Vehicle..................................................................\
.486
Voice Control.......................................................486
Side Airbags
.....................................................54
Side Sensing System..................................225 Object Distance Indicator................................
226
Sitting in the Correct Position....................155
Snow Chains See: Using Snow Chains..................................
366
Soft Closing Door...........................................83
Spare Wheel See: Changing a Road Wheel.........................372
Special Notices
................................................15
New Vehicle Limited Warranty...........................15
On Board Diagnostics Data Link
Connector...........................................................16
603
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Special Instructions...............................................15
Special Operating Conditions Scheduled Maintenance................................................519
Exceptions.............................................................521
Speed Control See: Cruise Control.............................................241
Stability Control.............................................219
Principle of Operation........................................219
Starting a Gasoline Engine..........................181 Automatic Engine Shutdown............................182
Failure to Start.......................................................181
Guarding Against Exhaust Fumes...................183
Important Ventilating Information ....................183
Starting Your Vehicle...........................................181
Stopping the Engine When Your Vehicle is Moving...............................................................183
Stopping the Engine When Your Vehicle is Stationary..........................................................183
Starting and Stopping the Engine
.............180
General Information............................................180
Steering..........................................................264 Adaptive Steering..............................................264
Electric Power Steering....................................264
Steering Wheel
...............................................90
Storage Compartments................................178
Sunroof See: Moonroof......................................................110
Sun Shades
.....................................................109 Sun Visors.......................................................109
Illuminated Vanity Mirror...................................109
Supplementary Restraints System
.............49
Principle of Operation..........................................49
Switching Automatic High Beam Control On and Off....................................................103
Activating the Automatic High Beam Control
...............................................................103
Symbols Glossary
..............................................7
SYNC™ 3..........................................................444 General Information...........................................444
SYNC™ 3 Troubleshooting..........................488 Additional Information and Assistance.........
504
Apps.......................................................................498
Navigation............................................................497
Personal Profiles................................................502
Phone....................................................................494
Resetting the System........................................504
USB and Bluetooth Audio................................490
Voice Recognition..............................................488
Wi-Fi Connectivity..............................................500
T
Technical Specifications See: Capacities and Specifications................381
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................293 Tire Care.........................................................352
Glossary of Tire Terminology..........................354
Important Information About Low-Profile
Tires...................................................................352
Information About Uniform Tire Quality Grading.............................................................352
Information Contained on the Tire Sidewall............................................................355
Temperature A B C.............................................353
Traction AA A B C...............................................353
Treadwear............................................................353
Tire Pressure Monitoring System.............367
Changing Tires With a Tire Pressure
Monitoring System........................................369
Understanding Your Tire Pressure Monitoring System .............................................................369
Tires See: Wheels and Tires......................................352
Towing a Trailer.............................................276 Load Placement..................................................276
Towing the Vehicle on Four Wheels.......280 Emergency Towing............................................280
Recreational Towing..........................................280
Towing.............................................................276
Traction Control
.............................................218
Principle of Operation........................................218
Transmission Code Designation..............390
Transmission...................................................197
604
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index