
Navigation Display Area.
D
Status Bar.
E
Speedometer Display Area.
F
Signaling and Traffic Indication
Displays direction indicators, blind spot
information (if direction indicators are active)
and cross traffic alert.
Left Information Group
Displays incoming call information.
ADAS Display Area
Displays ACC and lane keeping system
status and warnings.
Navigation Display Area
Displays navigation next turn instructions. Status Bar
Displays distance to empty (DTE), time and
outside air temperature. Next to DTE, the
fuel gauge fill color changes to yellow in low
fuel conditions. You can switch off the status
bar in the HUD settings menu.
Speedometer Display Area
Displays current vehicle speed, speed limit
(if available in the map database) and your
transmission gear selection.
Configuring The Head Up Display
You can control the system's options through
the information display by using the HUD,
OK and arrow buttons on the right-hand side
of your steering wheel.
See General
Information (page 117). You can adjust the
display according to your height to make
viewing the content easier. You can also
adjust what content displays and the
brightness of the content. The system's
options appear in the instrument cluster
while the updates happen in the HUD. Note:
If HUD On is unchecked, other options
of the system are hidden.
Note: The HUD menu automatically closes
after a certain period of inactivity.
Note: The HUD image brightness
automatically adjusts to the brightness of
the ambient environment. You have the
ability to adjust the brightness further
according to your preference.
Note: In some instances, sunlight can cause
some reflections in and around the HUD
image.
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If you disconnect or replace the battery and
your vehicle has an automatic transmission,
it must relearn its adaptive strategy. Because
of this, the transmission may shift firmly when
first driven. This is normal operation while
the transmission fully updates its operation
to optimum shift feel.
Battery Management System (If Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery drain
is detected, the system temporarily disables
some electrical systems to protect the
battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system. A message may appear in the information
displays to alert you that battery protection
actions are active. These messages are only
for notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
After battery replacement, or in some cases
after charging the battery with an external
charger, the battery management system
requires eight hours of vehicle sleep time to
relearn the battery state of charge. During
this time your vehicle must remain fully
locked with the ignition switched off.
Note:
Prior to relearning the battery state of
charge, the battery management system
may temporarily disable some electrical
systems. Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note:
If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Remove and Reinstall the Battery
To disconnect or remove the battery, do the
following:
1. Apply the parking brake and switch the ignition off.
2. Switch all electrical equipment off, for example lights and radio.
3. Wait a minimum of two minutes before disconnecting the battery.
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings. Note:
You can switch the system on and use
it for up to an hour without switching the
ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes or
until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h)
. Using the Touchscreen Status bar.
A
Home screen.
B
Clock.
See Settings (page 486).
C
Outside air temperature.
D
Feature bar.
E
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Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
Automatic crash notification system
off.
Cell phone network signal
strength.
Vehicle data sharing on. Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment (page
458). Select to adjust climate settings
See
Climate (page 470).
Select to make calls and access
the phonebook on your cell phone.
See
Phone (page 473).
Select to use the navigation
system. See Navigation (page 475). Select to search for and use
compatible apps on your iOS or
Android device.
See Apps (page
483). Select to adjust system settings.
See
Settings (page 486).
Cleaning the Touchscreen
See
Cleaning the Interior (page 345).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the local
Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed on
the website.
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Navigation (If Equipped)
Setting a Destination Description
Voice Command
Enter a destination address. When prompted, provide the house number, the street
and city.
Find an Address
Search for a point of interest by name or by category.
Find a Place
Search for a nearby point of interest by category.1
Find the Next ___
Search for a point of interest category.1
Find a POI Category
Set your saved home address as your destination.
Drive Home
Set your saved place of work as your destination.
Drive to Work
Display and select from a list of previous destinations.
Show Previous Destinations
Display and select from a list of favorite destinations.
Show Favorites
1 Add a point of interest category or the name of a major brand or chain t\
o the command.
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Using Text Messaging
Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
Apple CarPlay (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: Certain features of the system are not
available when you are using Apple CarPlay.
Switching Apple CarPlay Off Select the settings option on the
feature bar.
1. Select
Apple CarPlay Preferences.
2. Switch
Apple CarPlay off. Android Auto
(If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are not
available when you are using Android Auto.
Switching Android Auto Off Select the settings option on the
feature bar.
1. Select
Android Auto. 2. Switch
Android Auto off.
NAVIGATION
(IF EQUIPPED)
Note: For more information, refer to our
website. Select the navigation option on the
feature bar.
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Route Guidance Menu
Description
Menu Item
Adjust your map preferences for when route guidance is active.
Screen View
View a full screen map when route guidance is active.
Full Map
View highway exit information for your current route.
Highway Exit Info
View the turn list for your current route. Select a road to avoid it.
Turn List
You can find the SiriusXM Traffic and Travel Link information by pressing this button. This information
requires an active subscription to SiriusXM Traffic and Travel Link. When a route is not active, a list
of nearby traffic incidents displays. When a route is active, you can choose to display a list of traffic
nearby or on the route.
Traffic List
Adjust navigation settings. See Settings (page 486).
Navigation Settings
View information about your current location.
Where Am I?
Cancel route guidance.
Cancel Route
View the entire current route on the map.
View Route
View an alternative route compared to your current one.
Detour
Change the order or remove waypoints.
Edit Waypoints
The system determines the order of waypoints for you.
Optimize Order
Go to the next screen and start the new route.
Go
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Adjusting the Guidance Prompt Volume
Turn the volume control when a guidance
prompt plays to adjust the volume.
Note:
If you have inadvertently adjusted the
volume to zero, press the turn indicator
button to play the last voice prompt and then
adjust the volume to the desired level.
Muting Guidance Prompts Select the mute option on the
screen to mute guidance prompts.
Note: The system mutes the next and all
future guidance prompts.
Adding Waypoints
You can add a waypoint to a navigation route
as a destination along your route. You can
add up to five waypoints.
1. Select the search option on the map.
2. Set a destination.
3. Select Add Waypoint.
4. Select
Go. Canceling Route Guidance Select the route guidance menu
option on the active guidance
screen.
Select
Cancel Route. Note:
The route guidance menu option is
always in the bottom right-hand corner of
the main map. cityseeker
(If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico). cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants, hotels
and attractions.
When you have selected a point of interest,
the location and information appear, such as
address, phone number and a star rating.
Press
More Information to see a photo, a
review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
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