2020 LINCOLN CONTINENTAL USB port

Possible Cause and Resolution
Symptom
–Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
– You are using the wrong voice commands.
•See Using Voice Recognition (page 446).
• For a complete list of voice commands, refer to our website.
– You are not saying the name exactly as it appears on your device.
•Say the name of the track or artist exactly as it appears on your device\
. Spell out any
abbreviations in the name.
The song or artist name may have some special characters that are not be\
ing recognized
by the system.
– The name contains special characters, for example *, - or +.
•Rename the files on your device or use the touchscreen to select and play\
the track.
The system does not understand the name of
a track or artist.
–You are not saying the name exactly as it appears on your device.
•Say the first and last name of the contact exactly as it appears on your\
device. Spell
out any abbreviations in the name.
– The name contains special characters, for example *, - or +.
•Rename the contact on your device or use the touchscreen to select and ca\
ll the
contact.
The system does not understand the name of
a contact in the phonebook on my device and
calls the wrong contact.
489
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
The system does not understand foreign
names of contacts in the phonebook on my
device. –
You are not saying the name exactly as it appears on your device.
•Say the first and last name of the contact exactly as it appears on your\
device. The
system applies phonetic pronunciation rules of the selected language to \
the names
of contacts in the phonebook on your device. Select the name of the contact on the
touchscreen and use the Hear it option to get an idea of how the system \
expects you
to pronounce it.
– Device limitation.
•The system uses text-to-speech technology and uses a synthetically gener\
ated voice
rather than pre-recorded human voice.
The system voice prompts and the pronunci-
ation of some words does not seem to be very
accurate.
USB and Bluetooth Audio Possible Cause and Resolution
Symptom
I cannot connect my device. –Device malfunction.
•Disconnect your device. Switch your device off, reset it and try again.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
490
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active \
security
settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recognize my device. –Device limitation.
•Do not leave your device in your vehicle during very hot or very cold we\
ather condi-
tions.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
The system does not understand the name of
a track or artist. –
Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
491
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the other person but
they cannot hear me.
During a call, I cannot hear the other person
and they cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and open the door. Close the door and lock
the vehicle. Wait until the touchscreen is off and any illuminated USB ports are not
illuminated. Unlock the vehicle, switch the ignition on and try again.
I cannot download phonebook. –Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
494
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Apps
Possible Cause and Resolution
Symptom
The system cannot find any apps. –Incompatible device.
•You will need an Android device with OS 4.3 or higher or an iOS device wi\
th iOS 8.0
or higher. Pair and connect your Android device to find AppLink compatible apps.
Connect your iOS device to a USB port or pair and connect using Bluetoot\
h.
I have a compatible device and it is correctly
connected but the system still cannot find any
apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them and make sure you sign in to any apps
if required.
– Incorrect app settings.
•Check and adjust the app settings on your device and allow SYNC to access the app
if required.
I have a compatible device, it is correctly
connected and my apps are running but the
system still cannot find any apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have an exit or quit option\
, use this and
then restart the apps. Alternatively, use the force stop option in the settings menu on
your device.
• If you have an iOS device with iOS 7.0 or higher, tap the home button on your device
twice and then swipe the app upward to close it.
498
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Engine Oil Dipstick - 3.7L...........................324
Engine Specifications - 2.7L.......................381
Drivebelt Routing.................................................381
Engine Specifications - 3.0L
......................382
Drivebelt Routing................................................383
Engine Specifications - 3.7L.......................384 Drivebelt Routing................................................384
Entertainment................................................458 AM/FM Radio.......................................................459
Apps.......................................................................470
Bluetooth Stereo or USB..................................468
CD (If equipped)..................................................467
HD Radio ™ Information (If Available)..............463
SiriusXM® Satellite Radio (If Activated).........460
Sources.................................................................458
Supported Media Players, Formats and Metadata Information....................................470
USB Ports..............................................................470
Environment......................................................18
EPB See: Electric Parking Brake..............................213
Essential Towing Checks............................278 Before Towing a Trailer.....................................279
Hitches..................................................................278
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................279
Safety Chains.......................................................278
Trailer Brakes.......................................................278 Trailer Lamps.......................................................278
When Towing a Trailer.......................................279
Event Data Recording See: Data Recording.............................................10
Export Unique Options...................................17
Exterior Mirrors
..............................................106
360-Degree Camera..........................................108
Auto-Dimming Feature......................................108
Auto-Folding Mirrors...........................................107
Blind Spot Monitor..............................................108
Fold-Away Exterior Mirrors...............................107
Heated Exterior Mirrors.....................................108
Lincoln Welcome Mat.........................................108
Memory Mirrors...................................................108
Power Exterior Mirrors.......................................106
Signal Indicator Mirrors......................................108
F
Fastening the Seatbelts
................................39
Rear Inflatable Seatbelt........................................41
Seatbelt Locking Modes.....................................40
Using Seatbelts During Pregnancy..................39
Flat Tire See: Changing a Road Wheel.........................372
Floor Mats......................................................282
Front Parking Aid
..........................................223
Object Distance Indicator................................225 Front Passenger Sensing System..............52
Fuel and Refueling
........................................186
Fuel Consumption.........................................192 Advertised Capacity...........................................192
Fuel Economy......................................................192
Fuel Filler Funnel Location..........................187
Fuel Filter - 2.7L/3.7L....................................339
Fuel Filter - 3.0L............................................339
Fuel Quality
.....................................................187
Choosing the Right Fuel....................................187
Fuel Shutoff
...................................................285
Fuses...............................................................300
Fuse Specification Chart............................300 Passenger Compartment Fuse Panel............310
Power Distribution Box.....................................300
G
Garage Door Opener
...................................172
Garage Door Opener See: Universal Garage Door Opener.............
172
Gauges...............................................................111 Audio Status Bar...................................................112
Fuel Gauge............................................................112
Left/Right Information Group.............................112
Time and Temperature Status Bar...................112
Gearbox See: Transmission................................................197
598
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Special Instructions...............................................15
Special Operating Conditions Scheduled Maintenance................................................519
Exceptions.............................................................521
Speed Control See: Cruise Control.............................................241
Stability Control.............................................219
Principle of Operation........................................219
Starting a Gasoline Engine..........................181 Automatic Engine Shutdown............................182
Failure to Start.......................................................181
Guarding Against Exhaust Fumes...................183
Important Ventilating Information ....................183
Starting Your Vehicle...........................................181
Stopping the Engine When Your Vehicle is Moving...............................................................183
Stopping the Engine When Your Vehicle is Stationary..........................................................183
Starting and Stopping the Engine
.............180
General Information............................................180
Steering..........................................................264 Adaptive Steering..............................................264
Electric Power Steering....................................264
Steering Wheel
...............................................90
Storage Compartments................................178
Sunroof See: Moonroof......................................................110
Sun Shades
.....................................................109 Sun Visors.......................................................109
Illuminated Vanity Mirror...................................109
Supplementary Restraints System
.............49
Principle of Operation..........................................49
Switching Automatic High Beam Control On and Off....................................................103
Activating the Automatic High Beam Control
...............................................................103
Symbols Glossary
..............................................7
SYNC™ 3..........................................................444 General Information...........................................444
SYNC™ 3 Troubleshooting..........................488 Additional Information and Assistance.........
504
Apps.......................................................................498
Navigation............................................................497
Personal Profiles................................................502
Phone....................................................................494
Resetting the System........................................504
USB and Bluetooth Audio................................490
Voice Recognition..............................................488
Wi-Fi Connectivity..............................................500
T
Technical Specifications See: Capacities and Specifications................381
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................293 Tire Care.........................................................352
Glossary of Tire Terminology..........................354
Important Information About Low-Profile
Tires...................................................................352
Information About Uniform Tire Quality Grading.............................................................352
Information Contained on the Tire Sidewall............................................................355
Temperature A B C.............................................353
Traction AA A B C...............................................353
Treadwear............................................................353
Tire Pressure Monitoring System.............367
Changing Tires With a Tire Pressure
Monitoring System........................................369
Understanding Your Tire Pressure Monitoring System .............................................................369
Tires See: Wheels and Tires......................................352
Towing a Trailer.............................................276 Load Placement..................................................276
Towing the Vehicle on Four Wheels.......280 Emergency Towing............................................280
Recreational Towing..........................................280
Towing.............................................................276
Traction Control
.............................................218
Principle of Operation........................................218
Transmission Code Designation..............390
Transmission...................................................197
604
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Transporting the Vehicle............................289
Type Approvals.............................................578
China.....................................................................590
Radio Frequency Certification for Keys and
Remote Controls.............................................591
Radio Frequency Certifications for Blind Spot Information System.......................................588
Radio Frequency Certifications for Body Control Module..............................................590
Radio Frequency Certifications for Cruise Control Module..............................................590
Radio Frequency Certifications for Mid Range Radar.................................................................582
Radio Frequency Certifications for Passive Anti-Theft System..........................................583
Radio Frequency Certifications for Radio Transceiver Module.......................................
586
Radio Frequency Certifications for SYNC 3........................................................................\
.590
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)...................578
Radio Frequency Certifications for Wireless Charging..........................................................589
Radio Frequency Statement for Audio Unit.....................................................................591 U
Under Hood Overview - 2.7L/3.0L...........320
Under Hood Overview - 3.7L.....................322
Universal Garage Door Opener.................172
HomeLink Wireless Control System...............
172
USB Port
.........................................................443
Using Adaptive Cruise Control..................241 Automatic Cancellation.....................................244
Blocked Sensor...................................................247
Canceling the Set Speed.................................244
Changing the Set Speed..................................244
Detection Issues.................................................245
Following a Vehicle............................................242
Following a Vehicle to a Complete
Stop...................................................................243
Hilly Condition Usage.......................................245
Overriding the Set Speed................................244
Park Brake Application.....................................245
Resuming the Set Speed..................................244
Setting the Adaptive Cruise Speed...............242
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................................242
Setting the Gap Distance.................................243
Switching Adaptive Cruise Control Off.........245
Switching Adaptive Cruise Control On.........242
Switching to Normal Cruise Control..............249
System Not Available........................................246 Using All-Wheel Drive
.................................203
Driving In Special Conditions With All-Wheel
Drive (AWD).....................................................205
Operating AWD Vehicles With Spare or Mismatched Tires..........................................205
Using MyKey With Remote Start Systems..........................................................70
Using Snow Chains
......................................366
Using Stability Control................................220
Using Summer Tires....................................366
Using Traction Control
.................................218
Switching the System Off..................................218
System Indicator Lights and Messages.........218
Using a Switch.....................................................218
Using the Information Display Controls........218
Using Voice Recognition............................446 Apps.......................................................................455
Automatic Blower Motor Speed
Reduction.........................................................457
Climate..................................................................450
Entertainment......................................................448
General..................................................................447
Navigation............................................................453
Phone.....................................................................451
SiriusXM Traffic and Travel Link.....................456
Voice Settings.....................................................456
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................294
605
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index