Vehicle Identification
Installing the Vehicle Identification Card
......................................................................427
Network Connectivity
Connecting the Vehicle to a Mobile Network .....................................................
428
Network Connectivity – Troubleshooting ......................................................................
429
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot ...........................
432
Changing the Wi-Fi Hotspot Name or Password ...................................................
432
Audio System
General Information ....................................
434
Audio Unit .....................................................
435
Digital Radio ..................................................
437
Satellite Radio ..............................................
440
USB Port ........................................................
443
SYNC™ 3
General Information ....................................
444Using Voice Recognition
...........................
446
Entertainment ...............................................
458
Climate ...........................................................
470
Phone .............................................................
473
Navigation .....................................................
475
Apps ................................................................
483
Settings ..........................................................
486
SYNC™ 3 Troubleshooting .........................
488
Accessories
Accessories ..................................................
505
Lincoln Protect
Lincoln Protect .............................................
507
Scheduled Maintenance
General Maintenance Information ...........
510
Normal Scheduled Maintenance .............
515
Special Operating Conditions Scheduled Maintenance .............................................
519
Scheduled Maintenance Record ............
522Appendices
Electromagnetic Compatibility
.................
542
End User License Agreement ..................
547
Declaration of Conformity .........................
578
Type Approvals ............................................
578
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Table of Contents
Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 486).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations. Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services to which you subscribe. We
take no responsibility for services that third
parties provide.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Introduction
Settings
Select Your Setting
Remote
Unlock
Switch Inhibit
Follow onscreen directions to confirm or modify your settings.
Oil Life Reset
Select Your Setting
Power Decklid
Select Your Setting
Climate
Control
Remote Start
Seats and
Wheel
Duration
System
Follow onscreen directions to confirm or modify your settings.
Tire Monitor
Remote Open
Windows
Remote Close
Courtesy Wipe
Wipers
Rain Sensing
Follow onscreen directions to confirm or modify your settings.
MyKey Status
MyKey
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Switching Dual Zone Mode On and Off
Press and release the button to
switch on temperature control for
the right-hand side of the vehicle.
Switching Maximum Air Conditioning
On and Off Press and release the button for
maximum cooling.
The left-hand and right-hand settings set to
LO, recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to the
highest speed.
Switching Maximum Defrost On and
Off Press and release the button for
maximum defrosting.
The left-hand and right-hand settings set to
HI, air flows through the windshield air vents,
and the blower motor adjusts to the highest
speed. You can also use this setting to defog and
clear the windshield of a thin covering of ice.
Note:
To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
Note: The heated rear window also turns on
when you select maximum defrost.
Switching Recirculated Air On and Off Press and release the button to
switch between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may reduce
the time needed to cool the interior, when
used with A/C, and reduce unwanted odors
from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency. HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note:
Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Climate ControlE265280
Automatic Climate Control
Note:
Adjusting the settings when your
vehicle interior is extremely hot or cold is not
necessary. Automatic mode is best
recommended to maintain set temperature.
Note: The system adjusts to heat or cool the
interior to the temperature you select as
quickly as possible.
Note: For the system to function efficiently,
the instrument panel and side air vents
should be fully open.
Note: If you select AUTO during cold outside
temperatures, the system directs air flow to
the windshield and side window air vents. In
addition, the blower motor may run at a
slower speed until the engine warms up.
Note: If you select
AUTO during hot
temperatures and the inside of the vehicle
is hot, the system uses recirculated air to
maximize interior cooling. Blower motor
speed may also reduce until the air cools.
Quickly Heating the Interior
1. Press and release
AUTO. 2. Adjust the temperature function to the
setting you prefer.
Recommended Settings for Heating
1. Press and release
AUTO.
2. Adjust the temperature function to the setting you prefer. Use
72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Quickly Cooling the Interior
1. Press and release
MAX A/C.
Recommended Settings for Cooling
1. Press and release
AUTO.
2. Adjust the temperature function to the setting you prefer. Use
72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Defogging the Side Windows in Cold
Weather
1. Press and release defrost or maximum defrost. 2. Adjust the temperature control to the
setting you prefer. Use
72°F (22°C) as a
starting point, then adjust the setting as
necessary.
REAR PASSENGER CLIMATE
CONTROLS
(IF EQUIPPED) Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
Directing Air to the Rear Console Air
Vents Press and release the button to
direct airflow to the rear console
air vents.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Climate ControlE290004
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
•
It improves your driving comfort by
reducing particle and odor concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind the
glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 510).
For additional cabin air filter information, or
to replace the filter, see a qualified
technician. REMOTE START
You can switch this feature on or off and
adjust the settings using the information
display controls.
See Information Displays
(page 117).
The climate control system adjusts the
interior temperature during remote start.
You cannot adjust the climate control setting
during remote start operation. Switch the
ignition on to make adjustments.
Based on your remote start settings, the
following vehicle-dependent features may
or may not remain on after remote starting
your vehicle:
• Climate controlled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
• Windshield wiper de-icer.
Note: For dual zone climate controlled seats,
the passenger seat setting defaults to match
the driver seat during remote start. Automatic Settings
If
Auto is on, the system sets the interior
temperature to 72°F (22°C) and heats or
cools the vehicle interior as required to
achieve comfort.
Note: In cold weather, the heated rear
window and heated mirrors turn on.
Last Settings
If
Last Settings is on, the system uses the
settings last selected before you turned off
the vehicle.
Heated and Cooled Features
In
Auto mode, certain heated features may
switch on during cold weather, and cooled
features during hot weather.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Climate Control
Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
The heated seat module resets at every
ignition run cycle. While the ignition is on,
press the high or low heated seat switch to
enable heating mode. When activated, they
will turn off automatically when you turn the
engine off.
CLIMATE CONTROLLED SEATS (IF
EQUIPPED)
Heated Seats WARNING:
Use caution when using
the heated seat if you are unable to feel
pain to your skin because of advanced
age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion
or other physical conditions. The heated
seat could cause burns even at low
temperatures, especially if used for long
periods of time. Failure to follow this
instruction could result in personal injury. WARNING:
Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could result
in personal injury. WARNING:
Do not place anything on
the seat that blocks the heat, for example
a seat cover or a cushion. This could cause
the seat to overheat. Failure to follow this
instruction could result in personal injury.
Note: The heated seats switch on during a
remote start if they are enabled through the
information display.
See General
Information (page 117).
Note: The heated seats may also switch on
when you start your vehicle if they were on
when you previously switched your vehicle
off.
Note: Do not do the following:
• Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SeatsE146322
Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
Automatic crash notification system
off.
Cell phone network signal
strength.
Vehicle data sharing on. Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment (page
458). Select to adjust climate settings
See
Climate (page 470).
Select to make calls and access
the phonebook on your cell phone.
See
Phone (page 473).
Select to use the navigation
system. See Navigation (page 475). Select to search for and use
compatible apps on your iOS or
Android device.
See Apps (page
483). Select to adjust system settings.
See
Settings (page 486).
Cleaning the Touchscreen
See
Cleaning the Interior (page 345).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the local
Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed on
the website.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3 E100027 E283811 E280315