ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the battery
terminals. If any corrosion is present on the
battery or terminals, remove the cables from
the terminals and clean with a wire brush.
You can neutralize the acid with a solution
of baking soda and water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of your
vehicle. If you disconnect or replace the battery and
your vehicle has an automatic transmission,
it must relearn its adaptive strategy. Because
of this, the transmission may shift firmly when
first driven. This is normal operation while
the transmission fully updates its operation
to optimum shift feel.
Battery Management System (If Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery drain
is detected, the system temporarily disables
some electrical systems to protect the
battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system. A message may appear in the information
displays to alert you that battery protection
actions are active. These messages are only
for notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
After battery replacement, or in some cases
after charging the battery with an external
charger, the battery management system
requires eight hours of vehicle sleep time to
relearn the battery state of charge. During
this time your vehicle must remain fully
locked with the ignition switched off.
Note:
Prior to relearning the battery state of
charge, the battery management system
may temporarily disable some electrical
systems.
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Rear Under Floor Storage..........................308
Cargo Management System............................308
Rear View Camera........................................261 Camera Guidelines............................................262
Manual Zoom......................................................263
Object Distance Indicator................................263
Rear Camera Delay............................................264
Rear Camera On Demand................................263
Using the Rear View Camera System............261
Rear View Camera See: Rear View Camera.....................................
261
Rear Window Wiper and Washers............104 Rear Window Washer.........................................105
Rear Window Wiper............................................104
Rear Wiper Blades See: Changing the Rear Wiper Blades..........377
Recommended Towing Weights................317
Reduced Engine Performance..................323
Refueling
..........................................................214
Refueling System Overview.............................214
Refueling System Warning................................216
Refueling Your Vehicle.......................................215
Remote Control
...............................................64
Car Finder...............................................................67
Intelligent Access Key.........................................64
Remote Start...........................................................67
Replacing the Battery..........................................65
Sounding the Panic Alarm..................................67 Remote Start
...................................................167
Automatic Settings..............................................168
Heated and Cooled Features..........................168
Last Settings.........................................................168
Repairing Minor Paint Damage.................384
Replacement Parts Recommendation
........17
Collision Repairs.....................................................17
Scheduled Maintenance and Mechanical
Repairs..................................................................17
Warranty on Replacement Parts.........................17
Replacing a Lost Key or Remote Control............................................................69
Replacing the Cabin Air Filter
....................169
Reporting Safety Defects (Canada Only)..............................................................340
Reporting Safety Defects (U.S. Only)......340
Resuming the Set Speed
...........................268
Resuming the Set Speed from a Complete
Stop...................................................................276
Reverse Braking Assist Indicators
...........242
Reverse Braking Assist Precautions........241
Reverse Braking Assist
................................241
Reverse Braking Assist –
Troubleshooting.............................................243
Reverse Braking Assist – Troubleshooting.........................................243
Reverse Braking Assist – Frequently Asked Questions.........................................................244 Reverse Braking Assist – Information
Messages.........................................................243
Roadside Assistance...................................327 Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................328
Vehicles sold in the United States: Getting Roadside Assistance.....................................327
Vehicles Sold in the United States: Using Roadside Assistance.....................................327
Roadside Emergencies
...............................327
Roof Racks and Load Carriers..................309 Maximum Recommended Load
Amounts...........................................................309
Running-In See: Breaking-In.................................................324
Running Out of Fuel.....................................213 Adding Fuel From a Portable Fuel
Container..........................................................213
Filling a Portable Fuel Container.....................213
S
Safety Canopy™...............................................58
Safety Precautions.........................................211
Satellite Radio
................................................451
Satellite Radio Electronic Serial Number
(ESN)..................................................................452
Satellite Radio Reception Factors...................
451
602
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