SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential Reception Issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree
foliage and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interference Troubleshooting Tips
Action
Cause
Message
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer available.
Invalid Channel
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1. Select Add Phone.
Note: A prompt alerts you to search for your
vehicle on your cell phone.
2. Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
3. Confirm that the number on your cell phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
4. Download the phonebook from your cell
phone when you are prompted.
Note: If you pair more than one cell phone,
use the phone settings to specify the primary
phone. You can change this setting at any
time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls. Contacts
Display a smart search form to look up your
contacts. Use the List button to alphabetically
sort your contacts.
Change Phone
Display the list of paired or connected
devices that you can select.
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
Mute
Mute the microphone when in a call or voice
recognition session.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the information icon to the right of
your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell phone.
2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile.
5. Switch text message notification on.
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Setting a Destination Using the Text Entry
Screen
Text entry field.
A
Automatic suggestions based on
the text you enter.
B
Information icon.
C Search.
D
Keyboard settings.
E
Note: Select one of the suggestions to
copy the detail to the text entry field.
You can search by entering all or part of
the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do not
specify a location, the system will use the
current vehicle location. You can specify a
location by address, city, state or zip code.
For additional search support, please visit:
owner.lincoln.com.
Note: Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination. Setting a Destination Using the Map Screen
Re-center the map.
A
Selected location.
B
3D map rotation. Swipe left or right.
C
Destination name.
D
Start route guidance.
E
Select the location on the map.
Select Start to begin route guidance.
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SETTINGS
Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to view
an explanation of the feature or
setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and off
and adjust settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings. Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist features
like Parking Aids, Lane Keeping system,
Pedestrian Detection, and Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings like
windows, alarm, lighting, backup starting
passcode, and MyKey settings.
Lincoln Way
Select this tile to adjust the Lincoln Way
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset the
system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and off. Automatic Updates
Select this tile to adjust automatic update
settings.
Mobile Apps
Select this tile to adjust permissions, enable,
disable, and update mobile apps.
Display
Select this tile to adjust display settings like
brightness and auto dim.
Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge setting.
Voice Control
Select this tile to adjust voice control settings
like command confirmations and displayed
lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
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Air Filter
See: Changing the Engine Air Filter..............363
Air Suspension...............................................314 Switching the systems on or off......................314
Using Cargo Loading..........................................314
Using Easy Entry..................................................314
Using the Service Mode....................................314
Alarm See: Anti-Theft Alarm..........................................95
All-Wheel Drive.............................................228
Ambient Lighting............................................112 Adjusting the Brightness....................................113
Changing the Color..............................................113
Switching Ambient Lighting Off........................113
Switching Ambient Lighting On........................113
Anti-Theft Alarm..............................................95 Arming the Alarm..................................................95
Disarming the Alarm............................................96
Using the System..................................................95
Appendices....................................................554
Apps................................................................495 SiriusXM Traffic and Travel Link.....................496
Using Apps on an Android Device................496
Using Apps on an iOS Device........................495
Using Mobile Navigation on an Android
Device...............................................................496
At a Glance........................................................21 Audible Warnings and Indicators..............129
Headlamps On Warning Chime.......................
129
Keyless Warning Alert........................................129
Parking Brake On Warning Chime..................129
Audio Control
..................................................99
You can operate the following functions with
the control:.........................................................99
Audio System
................................................445
General Information...........................................445
Audio Unit
......................................................446
Accessing the Source Menu............................447
Adjusting the Volume........................................446
Changing Radio Stations..................................446
Locking the Rear Audio Controls....................447
Playing or Pausing Media.................................447
Rear Audio Control Lock Message................448
Rear Passenger Audio Controls......................447
Selecting a Preset..............................................447
Selecting the Audio Modes..............................447
Switching Repeat Mode On and Off..............447
Switching Shuffle Mode On and Off..............447
Switching the Audio Control On and
Off......................................................................448
Switching the Audio Unit On and Off............447
Switching the Display On and Off..................447
Using Seek, Fast Forward and Reverse.......447
Auto Hold
.......................................................239
Auto Hold Indicator............................................240 Switching Auto Hold On and Off....................239
Using Auto Hold.................................................239
Autolamps
.......................................................107
Windshield Wiper Activated Headlamps.......107
Automatic Climate Control
.........................160
Accessing Rear Climate Controls...................160
Accessing the Air Distribution Controls........160
Accessing the Climate Control Menu............160
Setting the Blower Motor Speed....................160
Setting the Temperature.....................................161
Switching Auto Mode On and Off....................161
Switching Maximum Air Conditioning On and Off.......................................................................163
Switching Maximum Defrost On and Off.......163
Switching Recirculated Air On and Off..........163
Switching the Air Conditioning On and Off.......................................................................162
Switching the Climate Control On and Off.......................................................................162
Automatic High Beam Control
....................114
Automatic High Beam Control Indicators.......................................................115
Automatic Transmission
.............................223
Automatic Return to Park.................................224
If Your Vehicle Gets Stuck in Mud or
Snow.................................................................227
Manual Park Release (MPR).............................226
SelectShift Automatic ™ Transmission............225
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Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper
Blades...........................................................375
Installing the Front Wiper Blades ..................376
Removing the Front Wiper Blades.................376
Changing the Rear Wiper Blades.............377
Changing the Vehicle Wi-Fi Hotspot Name or Password................................................443
Checking MyKey System Status.................75 MyKey Distance.....................................................75
Number of Admin Keys.......................................76
Number of MyKeys...............................................76
Checking the Wiper Blades.......................375
Child Restraint and Seatbelt Maintenance..................................................49
Child Restraint Positioning
...........................39
Child Safety......................................................24
General Information.............................................24
Child Safety Locks...........................................41
Cleaning Leather Seats..............................383
Cleaning Products
........................................378
Materials................................................................378
Cleaning the Engine
.....................................381
Cleaning the Exterior...................................379 Cleaning the Headlamps..................................379
Exterior Chrome Parts.......................................380
Exterior Plastic Parts..........................................380
Stripes or Graphics............................................380 Underbody...........................................................380
Under Hood.........................................................380
Cleaning the Instrument Panel and Instrument Cluster Lens...........................382
Cleaning the Interior
....................................382
Mirrors...................................................................382
Cleaning the Wheels
...................................384
Cleaning the Windows and Wiper Blades............................................................381
Clearing All MyKeys.......................................75
Climate............................................................482 Accessing Rear Climate Controls..................485
Accessing the Climate Control Menu...........
482
Directing the Airflow..........................................482
Rear Climate Control Lock Indicator.............485
Setting the Blower Motor Speed....................483
Setting the Temperature...................................483
Switching Auto Mode On and Off..................483
Switching Dual Zone Mode On and Off.......483
Switching Maximum Air Conditioning On and Off......................................................................484
Switching Maximum Defrost On and Off......................................................................484
Switching Rear Auto Mode On and Off........485
Switching Recirculated Air On and Off.........484
Switching the Air Conditioning On and Off......................................................................483 Switching the Climate Controlled Seats On
and Off..............................................................483
Switching the Climate Control On and Off......................................................................483
Switching the Heated Exterior Mirrors On and Off......................................................................484
Switching the Heated Rear Window On and Off......................................................................484
Switching the Heated Seats On and Off......484
Switching the Heated Steering Wheel On and Off......................................................................484
Switching the Heated Windshield On and Off......................................................................484
Switching the Rear Climate Controlled Seats On and Off.......................................................485
Switching the Rear Heated Seats On and Off......................................................................485
Switching the Rear Ventilated Seats On and Off......................................................................485
Switching the Ventilated Seats On and Off......................................................................485
Climate Control
..............................................160
Climate Controlled Seats............................186
Ventilated Seats...................................................187
Cold Weather Precautions.........................324
Connected Vehicle
......................................439
Connecting the Vehicle to a Mobile
Network............................................................439
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Connected Vehicle Limitations.................439
Connected Vehicle Requirements...........439
Connected Vehicle –
Troubleshooting.........................................440
Connecting the Vehicle to a Mobile Network........................................................439
Connecting Lincoln Way to the Modem.......439
Enabling and Disabling the Modem..............439
What Is the Modem............................................439
Connecting the Vehicle to a Wi-Fi Network........................................................439
Coolant Check See: Engine Coolant Check.............................364
Crash Sensors and Airbag Indicator.........60
Creating a MyKey............................................74 Programming and Changing Configurable
Settings...............................................................75
Creating a Vehicle Wi-Fi Hotspot.............443 Connecting a Device to the Wi-Fi
Hotspot.............................................................443
Finding the Wi-Fi Hotspot Name and Password..........................................................443
Cross Traffic Alert.........................................293 Cross Traffic Alert Behavior When Trailer is
Attached ...........................................................296
Cross Traffic Alert Indicator.............................297
Cross Traffic Alert Information Messages.........................................................297 Cross Traffic Alert System Limitations..........296
Cross Traffic Alert System Sensors...............296
Switching the System On and Off..................296
Using Cross Traffic Alert...................................293
Cruise Control
...............................................267
Cruise Control Indicators...........................268
Cruise Control - Vehicles With: Adaptive Cruise Control With Lane Centering.......99
Cruise Control - Vehicles With: Cruise Control..........................................................100
Customer Assistance
...................................333
D
Data Recording
................................................12
Comfort, Convenience and Entertainment
Data.......................................................................14
Event Data...............................................................13
Service Data............................................................12
Services That Third Parties Provide..................14
Services That We Provide....................................14
Vehicles With a Modem.......................................15
Vehicles With an Emergency Call System.......16
Vehicles With SYNC..............................................15
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps............................................................108 Daytime Running Lamps - Vehicles With:
Daytime Running Lamps (DRL)...............108
Declaration of Conformity..........................589
Declaration of Conformity - Vehicles With: SYNC 3.........................................................590
Radio Frequency Statement...........................590
Digital Radio
...................................................448
HD Radio Reception and Station
Troubleshooting.............................................449
Direction Indicators
.........................................111
Indicating a Lane Change...................................111
Doors and Locks
.............................................78
Drive Mode Control.....................................306 Drive Modes........................................................306
Drive Modes
..................................................306
Conserve..............................................................306
Deep Conditions................................................306
Deep Sand...........................................................307
Excite.....................................................................307
Normal...................................................................307
Slippery.................................................................307
Driver Alert
.....................................................282
PRINCIPLE OF OPERATION............................282
USING DRIVER ALERT......................................283
Driver and Passenger Airbags....................53 Children and Airbags...........................................54
Proper Driver and Front Passenger Seating
Adjustment.........................................................54
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Headrest
See: Head Restraints...........................................171
Head Restraints...............................................171
Adjusting the Head Restraint............................171
Tilting Head Restraints ......................................173
Head Up Display
...........................................156
Configuring The Head Up Display..................156
Head Up Display Overview..............................158
Maintaining Your Head Up Display.................159
Heated Exterior Mirrors
...............................167
Heated Rear Window...................................167
Heated Seats..................................................185 Front Seats............................................................185
Second Row Heated Seats...............................186
Heated Steering Wheel................................101
Heating See: Climate Control..........................................160
Hill Descent Control....................................248
Hill Descent Control Indicator...................249
Hill Start Assist..............................................238 Switching the System On and Off..................239
Using Hill Start Assist........................................238
Hints on Controlling the Interior Climate..........................................................163
Defogging the Side Windows in Cold Weather.............................................................164
General Hints........................................................163
Quickly Cooling the Interior..............................164 Quickly Heating the Interior.............................164
Recommended Settings for Cooling..............
164
Recommended Settings for Heating..............164
Hints on Driving With Anti-Lock Brakes..........................................................236
Hood Lock See: Opening and Closing the Hood............358
Horn...................................................................101
How Does Adaptive Cruise Control With Stop and Go Work.....................................269
How Does the Rear Occupant Alert System Work
...............................................................189
I
In California (U.S. Only)...............................334
Information Display Control.........................101
Information Displays.....................................130 General Information............................................130
Information Messages..................................134 Active Park............................................................134
Adaptive Cruise Control....................................135
Adaptive Headlamps..........................................135
Adaptive Steering................................................136
AdvanceTrac ™ and Traction Control................136
Alarm.......................................................................137
Automatic Engine Shutdown............................137
AWD........................................................................\
138 Battery and Charging System..........................139
Blind Spot Information and Cross Traffic Alert
System...............................................................140
Doors and Locks...................................................141
Driver Alert............................................................142
Fuel........................................................................\
.142
Hill Descent Control............................................143
Hill Start Assist.....................................................143
Keys and Intelligent Access..............................
144
Lane Keeping System........................................145
Maintenance.........................................................145
MyKey.....................................................................147
Park Aid..................................................................148
Park Brake.............................................................149
Power Steering....................................................150
Pre-Collision Assist..............................................151
Remote Start..........................................................151
Seats........................................................................\
151
Starting System ...................................................152
Tire Pressure Monitoring System....................152
Trailer
......................................................................153
Transmission.........................................................154
Installing Child Restraints.............................26 Child Seats.............................................................26
Using Lap and Shoulder Belts...........................26
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................30
Using Tether Straps..............................................32
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