Apps
Possible Cause and Resolution
Symptom
The system cannot find any apps. –Incompatible device.
•You will need an Android device with OS 4.3 or higher or an iOS device wi\
th iOS 8.0
or higher. Pair and connect your Android device to find AppLink compatible apps.
Connect your iOS device to a USB port or pair and connect using Bluetoot\
h.
I have a compatible device and it is correctly
connected but the system still cannot find any
apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them and make sure you sign in to any apps
if required.
– Incorrect app settings.
•Check and adjust the app settings on your device and allow SYNC to access the app
if required.
I have a compatible device, it is correctly
connected and my apps are running but the
system still cannot find any apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have an exit or quit option\
, use this and
then restart the apps. Alternatively, use the force stop option in the settings menu on
your device.
• If you have an iOS device with iOS 7.0 or higher, tap the home button on your device
twice and then swipe the app upward to close it.
510
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3
Stay in Neutral Mode.........................................224
Understanding Your Transmission Selector
Positions...........................................................223
Automatic Transmission Fluid Check...........................................................369
Auto-Start-Stop.............................................208 Disabling Auto-Start-Stop................................209
Enabling Auto-Start-Stop..................................208
Autowipers......................................................103 Autowipers Settings...........................................104
Low Temperature Wipe Inhibit.........................104
Auxiliary Power Points..................................197
110 Volt AC Power Point.....................................197
12 Volt DC Power Point......................................197
USB Port and Power Point Locations.............197
AWD See: All-Wheel Drive..........................................228
B
Battery See: Changing the 12V Battery........................
371
Blind Spot Information System.................289 Blind Spot Information System with Trailer
Tow.....................................................................291
Switching the System On and Off..................293
System Errors......................................................293 Using the Blind Spot Information
System..............................................................289
BLIS See: Blind Spot Information System..............289
Bonnet Lock See: Opening and Closing the Hood............358
Booster Seats...................................................37 Types of Booster Seats.......................................37
Brake Fluid Check........................................369 Brake Fluid Service Interval.............................370
Brakes.............................................................235 General Information...........................................235
Breaking-In.....................................................324
Bulb Specification Chart.............................437
C
Canceling the Set Speed...........................268
Capacities and Specifications...................426 Air Conditioning System...................................426
Alternative Engine Oil for Extremely Cold
Climates............................................................430
Automatic Transmission....................................427
Engine Coolant...................................................428
Engine Oil.............................................................429
Front Axle.............................................................434
Fuel Tank..............................................................432
Grease...................................................................432 Hydraulic Brake System...................................432
Locks......................................................................433
Rear Axle..............................................................435
Transfer Case.......................................................434
Washer Reservoir...............................................436
Car Wash See: Cleaning the Exterior...............................
379
Catalytic Converter......................................220 On-Board Diagnostics (OBD-II)........................221
Readiness for Inspection and Maintenance
(I/M) Testing.....................................................222
Center Console
.............................................201
Changing a Bulb...........................................377 LED Lamps............................................................377
Changing a Fuse..........................................355 Fuses.....................................................................355
Changing a Road Wheel...............................411 Dissimilar Spare Wheel and Tire Assembly
Information.......................................................412
Tire Change Procedure.....................................
413
Changing the 12V Battery...........................371 Battery Management System..........................372
Remove and Reinstall the Battery..................373
Changing the Engine Air Filter..................363
Changing the Front Wiper Blades - Vehicles With: Heated Wiper
Blades...........................................................376
Replacing the Rubber Insert............................376
593
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
Headrest
See: Head Restraints...........................................171
Head Restraints...............................................171
Adjusting the Head Restraint............................171
Tilting Head Restraints ......................................173
Head Up Display
...........................................156
Configuring The Head Up Display..................156
Head Up Display Overview..............................158
Maintaining Your Head Up Display.................159
Heated Exterior Mirrors
...............................167
Heated Rear Window...................................167
Heated Seats..................................................185 Front Seats............................................................185
Second Row Heated Seats...............................186
Heated Steering Wheel................................101
Heating See: Climate Control..........................................160
Hill Descent Control....................................248
Hill Descent Control Indicator...................249
Hill Start Assist..............................................238 Switching the System On and Off..................239
Using Hill Start Assist........................................238
Hints on Controlling the Interior Climate..........................................................163
Defogging the Side Windows in Cold Weather.............................................................164
General Hints........................................................163
Quickly Cooling the Interior..............................164 Quickly Heating the Interior.............................164
Recommended Settings for Cooling..............
164
Recommended Settings for Heating..............164
Hints on Driving With Anti-Lock Brakes..........................................................236
Hood Lock See: Opening and Closing the Hood............358
Horn...................................................................101
How Does Adaptive Cruise Control With Stop and Go Work.....................................269
How Does the Rear Occupant Alert System Work
...............................................................189
I
In California (U.S. Only)...............................334
Information Display Control.........................101
Information Displays.....................................130 General Information............................................130
Information Messages..................................134 Active Park............................................................134
Adaptive Cruise Control....................................135
Adaptive Headlamps..........................................135
Adaptive Steering................................................136
AdvanceTrac ™ and Traction Control................136
Alarm.......................................................................137
Automatic Engine Shutdown............................137
AWD........................................................................\
138 Battery and Charging System..........................139
Blind Spot Information and Cross Traffic Alert
System...............................................................140
Doors and Locks...................................................141
Driver Alert............................................................142
Fuel........................................................................\
.142
Hill Descent Control............................................143
Hill Start Assist.....................................................143
Keys and Intelligent Access..............................
144
Lane Keeping System........................................145
Maintenance.........................................................145
MyKey.....................................................................147
Park Aid..................................................................148
Park Brake.............................................................149
Power Steering....................................................150
Pre-Collision Assist..............................................151
Remote Start..........................................................151
Seats........................................................................\
151
Starting System ...................................................152
Tire Pressure Monitoring System....................152
Trailer
......................................................................153
Transmission.........................................................154
Installing Child Restraints.............................26 Child Seats.............................................................26
Using Lap and Shoulder Belts...........................26
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................30
Using Tether Straps..............................................32
598
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
Rear Under Floor Storage..........................308
Cargo Management System............................308
Rear View Camera........................................261 Camera Guidelines............................................262
Manual Zoom......................................................263
Object Distance Indicator................................263
Rear Camera Delay............................................264
Rear Camera On Demand................................263
Using the Rear View Camera System............261
Rear View Camera See: Rear View Camera.....................................
261
Rear Window Wiper and Washers............104 Rear Window Washer.........................................105
Rear Window Wiper............................................104
Rear Wiper Blades See: Changing the Rear Wiper Blades..........377
Recommended Towing Weights................317
Reduced Engine Performance..................323
Refueling
..........................................................214
Refueling System Overview.............................214
Refueling System Warning................................216
Refueling Your Vehicle.......................................215
Remote Control
...............................................64
Car Finder...............................................................67
Intelligent Access Key.........................................64
Remote Start...........................................................67
Replacing the Battery..........................................65
Sounding the Panic Alarm..................................67 Remote Start
...................................................167
Automatic Settings..............................................168
Heated and Cooled Features..........................168
Last Settings.........................................................168
Repairing Minor Paint Damage.................384
Replacement Parts Recommendation
........17
Collision Repairs.....................................................17
Scheduled Maintenance and Mechanical
Repairs..................................................................17
Warranty on Replacement Parts.........................17
Replacing a Lost Key or Remote Control............................................................69
Replacing the Cabin Air Filter
....................169
Reporting Safety Defects (Canada Only)..............................................................340
Reporting Safety Defects (U.S. Only)......340
Resuming the Set Speed
...........................268
Resuming the Set Speed from a Complete
Stop...................................................................276
Reverse Braking Assist Indicators
...........242
Reverse Braking Assist Precautions........241
Reverse Braking Assist
................................241
Reverse Braking Assist –
Troubleshooting.............................................243
Reverse Braking Assist – Troubleshooting.........................................243
Reverse Braking Assist – Frequently Asked Questions.........................................................244 Reverse Braking Assist – Information
Messages.........................................................243
Roadside Assistance...................................327 Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................328
Vehicles sold in the United States: Getting Roadside Assistance.....................................327
Vehicles Sold in the United States: Using Roadside Assistance.....................................327
Roadside Emergencies
...............................327
Roof Racks and Load Carriers..................309 Maximum Recommended Load
Amounts...........................................................309
Running-In See: Breaking-In.................................................324
Running Out of Fuel.....................................213 Adding Fuel From a Portable Fuel
Container..........................................................213
Filling a Portable Fuel Container.....................213
S
Safety Canopy™...............................................58
Safety Precautions.........................................211
Satellite Radio
................................................451
Satellite Radio Electronic Serial Number
(ESN)..................................................................452
Satellite Radio Reception Factors...................
451
602
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
SiriusXM Satellite Radio Service....................452
Troubleshooting..................................................453
Scheduled Maintenance Record..............533
Scheduled Maintenance............................522
Seatbelt Extensions.......................................50
Seatbelt Height Adjustment.........................46
Seatbelt Reminder
..........................................47
Seatbelt Status......................................................48
Seatbelts...........................................................43 Principle of Operation..........................................43
Seatbelt Warning Lamp and Indicator Chime..............................................................46
Conditions of operation.......................................47
Seats.................................................................170
Security..............................................................94
Selecting a Drive Mode..............................306
Settings
...........................................................498
911 Assist...............................................................498
Ambient Lighting................................................499
Audio.....................................................................498
Automatic Updates............................................498
Bluetooth..............................................................498
Charge Settings..................................................498
Clock......................................................................498
Display...................................................................498
Driver Assist.........................................................498
General.................................................................498
Lincoln Way..........................................................498 Message Center.................................................499
Mobile Apps.........................................................498
Multi Contour Seats...........................................499
Navigation............................................................498
Personal Profiles.................................................499
Phone....................................................................498
Seats......................................................................499
Sound....................................................................498
Valet Mode...........................................................499
Vehicle..................................................................\
.498
Voice Control.......................................................498
Setting the Adaptive Cruise Control Gap................................................................275
Following a Vehicle............................................275
Setting the Adaptive Cruise Control Speed............................................................274
Manually Changing the Set Speed................274
Setting the Adaptive Cruise Speed from a Complete Stop................................................274
Setting the Cruise Control Speed............267 Changing the Set Speed..................................267
Setting the Hill Descent Speed................248
Side Airbags
.....................................................57
Side Sensing System..................................254
Object Distance Indicator................................255
Sitting in the Correct Position....................170
Snow Chains See: Using Snow Chains..................................402 Soft Closing Door...........................................86
Spare Wheel
See: Changing a Road Wheel...........................411
Special Notices.................................................17 New Vehicle Limited Warranty...........................
17
Notice to Owners of Pickup Trucks and Utility Type Vehicles.....................................................18
On Board Diagnostics Data Link Connector...........................................................18
Special Instructions...............................................17
Using Your Vehicle as an Ambulance..............18
Using Your Vehicle With a Snowplow..............18
Special Operating Conditions Scheduled Maintenance...............................................530
Exceptions............................................................532
Speed Control See: Cruise Control............................................267
Speed Sign Recognition.............................298 Principle of Operation.......................................298
Using Traffic Sign Recognition........................298
Stability Control
............................................246
Principle of Operation.......................................246
Starting a Gasoline Engine
........................203
Automatic Engine Shutdown..........................205
Guarding Against Exhaust Fumes.................206
Important Ventilating Information..................206
Phone as a Key Backup Starting
Passcode.........................................................204
603
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
Stopping the Engine When Your Vehicle is
Moving..............................................................206
Stopping the Engine When Your Vehicle is Stationary.........................................................205
Vehicles using Phone as a Key.......................204
Starting and Stopping the Engine...........202 General Information...........................................202
Steering..........................................................299 Adaptive Steering..............................................300
Electric Power Steering....................................299
Steering Wheel................................................97
Storage Compartments...............................201
Sunroof See: Moonroof.....................................................120
Sun Visors
.......................................................120
Illuminated Vanity Mirror...................................120
Supplementary Restraints System.............52 Principle of Operation.........................................52
Switching Adaptive Cruise Control On and Off..................................................................273
Automatic Cancellation or Deactivation.......273
Switching Adaptive Cruise Control Off.........273
Switching Adaptive Cruise Control On.........273
Switching Automatic High Beam Control On and Off
.....................................................114
Activating the Automatic High Beam
Control................................................................114 Switching Cruise Control On and
Off..................................................................267
Switching Cruise Control Off...........................267
Switching Cruise Control On...........................267
Switching From Adaptive Cruise Control to Cruise Control
........................................277
Switching Hill Descent Control On and Off..................................................................248
Switching Intelligent Mode On and Off..................................................................278
Changing the Set Speed with Intelligent Adaptive Cruise Control...............................278
Switching Rear Occupant Alert System On and Off
..........................................................190
Switching Reverse Braking Assist On and Off..................................................................242
Symbols Glossary..............................................9
SYNC™ 3
..........................................................456
General Information...........................................456
SYNC™ 3 Troubleshooting.........................500 Additional Information and Assistance..........516
Apps.......................................................................510
Navigation............................................................509
Personal Profiles..................................................514
Phone....................................................................506
Resetting the System.........................................516
USB and Bluetooth Audio................................502
Voice Recognition..............................................500 Wi-Fi Connectivity...............................................512
T
Technical Specifications See: Capacities and Specifications................421
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................335
Tire Care.........................................................389 Glossary of Tire Terminology..........................
390
Information About Uniform Tire Quality Grading.............................................................389
Information Contained on the Tire Sidewall.............................................................391
Temperature A B C............................................390
Traction AA A B C...............................................389
Treadwear............................................................389
Tire Pressure Monitoring System............405 Changing Tires With a Tire Pressure
Monitoring System........................................
406
Understanding Your Tire Pressure Monitoring System .............................................................406
Tires See: Wheels and Tires......................................387
Towing a Trailer
..............................................316
Load Placement...................................................316
Towing the Vehicle on Four Wheels........321 Emergency Towing.............................................321
604
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
W
Warning Lamps and Indicators..................125
Adaptive Cruise Control....................................125
Adaptive Steering...............................................125
Anti-Lock Braking System.................................125
Auto Hold Active.................................................126
Auto Hold Unavailable.......................................126
Automatic High Beam Control.........................126
Auto Start-stop.....................................................126
Battery....................................................................126
Blind Spot Monitor..............................................126
Brake System Warning Lamp...........................126
Cruise Control......................................................126
Direction Indicator...............................................127
Distance Alert.......................................................127
Door Ajar................................................................127
Electric Park Brake..............................................127
Engine Coolant Temperature...........................127
Engine Oil..............................................................127
Fasten Rear Seatbelt..........................................127
Fasten Seatbelt....................................................127
Front Airbag..........................................................127
Front Fog Lamps..................................................127
High Beam............................................................128
Hill Descent...........................................................128
Hood Ajar..............................................................128
Lamps On..............................................................128 Liftgate Ajar...........................................................128
Low Beam Warning.............................................128
Low Fuel Level.....................................................128
Low Tire Pressure Warning...............................128
Low Washer Fluid................................................128
Powertrain Fault...................................................128
Rear Fog Lamps Indicator.................................128
Service Engine Soon..........................................129
Stability Control...................................................129
Stability Control Off
.............................................129
Tow Haul Indicator..............................................129
Washer Fluid Check
.....................................375
Washers See: Cleaning the Exterior...............................
379
See: Wipers and Washers.................................102
Waxing............................................................380
Welcome Lighting...........................................111 Switching the Welcome Lighting On or
Off........................................................................\
.111
What Is 911 Assist............................................62
What Is Automatic High Beam Control............................................................114
What Is Cruise Control................................267 Requirements......................................................267
What Is Drive Mode Control......................306
What Is Hill Descent Control.....................248
What Is Intelligent Adaptive Cruise Control.........................................................269 What Is Phone As a Key
................................70
What Is Reverse Braking Assist.................241
What Is the Cabin Air Filter.........................169
What is the Rear Occupant Alert System...........................................................189
Wheel Nuts See: Changing a Road Wheel...........................411
Wheels and Tires..........................................387 General Information...........................................387
Technical Specifications....................................419
Windows and Mirrors....................................116
Windshield Washers
.....................................104
Front Camera Washer........................................104
Windshield Wipers - Vehicles With: Heated Wiper Blades...............................................103
Heated Wiper Blade...........................................103
Windshield Wipers - Vehicles Without: Heated Wiper Blades................................102
Intermittent Wipe.................................................102
Speed Dependent Wipers................................102
Wiper Blades See: Checking the Wiper Blades....................
375
Wipers and Washers....................................102
Wireless Accessory Charger
......................198
606
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index