Reverse Braking Assist – Frequently
Asked Questions
Note:
If the frequently asked questions and
answers that are shown in the following
chart do not assist you in returning the
system to available, contact an authorized
dealer to have the system checked for
proper operation.
Why is the system off ?
Make sure you switch the system on.
See Switching Reverse Braking Assist
On and Off (page 242).
Why is the system unavailable? Make sure that the liftgate and all doors
are closed.
Why is the system unavailable? Make sure the cross traffic alert system
is on. See Cross Traffic Alert (page 293).
Why is the system unavailable? Make sure the rear parking aid system
is on. See Rear Parking Aid (page 250). Why is the system unavailable?
Make sure traction control is on.
See
Using Traction Control (page 245).
Why is the system unavailable? The vehicle has sustained a rear end
impact. Contact an authorized dealer to
have the sensors checked for proper
coverage and operation.
Why is the system unavailable? An ABS, traction control or stability
control event may have occurred. The
system resumes operation when the
event is complete.
Why is the system unavailable? Make sure the rear view camera and
360 degree camera are not dirty or
obstructed. If it is dirty, clean the
camera.
See Rear View Camera (page
261). See 360 Degree Camera (page
264). If the message still appears after
cleaning the camera, wait a short time
and the message should clear. If the
message does not clear, contact an
authorized dealer. Why is the system unavailable?
Make sure the sensors are not blocked
or faulted. See Cross Traffic Alert (page
293). See Rear Parking Aid (page 250).
Why is the system unavailable? You recently had your vehicle serviced,
or the battery disconnected. Drive your
vehicle a short distance to resume
system operation.
Why does the system turn off when I
connect a trailer? The system does not function when you
connect a trailer. Operation resumes
when you disconnect the trailer.
244
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Reverse Braking Assist
(If Equipped)
Using Active Park Assist
The parking button is above the transmission
selector, just below the display screen.
Press the parking button then touch the
Active Park Assist icon on the display screen
to bring up full screen notifications. Touch
the soft keys on the display screen to switch
between Parallel Park In, Perpendicular Park
In or Parallel Park Out parking modes.
Driving into a Parking Space
Note:
The system detects other vehicles and
curbs to find a parking space. Note:
The system does not recognize
parking space lines and centers your vehicle
between objects.
Note: When parking perpendicularly, the
system backs your vehicle into parking
spaces.
1. Press the active park assist button.
2. Touch the active park assist icon on the touchscreen.
Note: The system searches for parallel
parking spaces on the passenger side.
Touch the active park assist icon again to
make the system search for perpendicular
spaces.
3. Use the direction indicator lever to search for a parking space on the driver
or passenger side of your vehicle.
4. Drive your vehicle approximately 3 ft (1 m)
away from and parallel to the other
parked vehicles when searching for a
parking space.
Note: A tone sounds and a message
appears in the information display when
active park assist finds a suitable parking
space. 5. Press and hold the brake pedal.
6.
Release the steering wheel and shift into
neutral (N).
7. Press and hold the active park assist button.
8. Release the brake pedal to allow the vehicle to park.
Note: When parallel parking between
objects, the system parks closer to the object
in front of your vehicle to allow easier access
to your trunk.
Note: When perpendicular parking, the
system aligns the front end of your vehicle
with the lane side of the object next to it.
Note: When perpendicular parking, if the
system detects only one object, it allows
enough distance to open the door on either
side.
Note: You can slow down your vehicle at
any time by pressing the brake pedal.
Note: When parking is complete the vehicle
shifts into park (P).
257
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Parking AidsE301112
REAR VIEW CAMERA
WARNING: The rear view camera
system is a reverse aid supplement device
that still requires the driver to use it in
conjunction with the interior and exterior
mirrors for maximum coverage. WARNING:
Objects that are close to
either corner of the bumper or under the
bumper, might not be seen on the screen
due to the limited coverage of the camera
system. WARNING:
Reverse your vehicle
slowly. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Use caution when the
rear cargo door is ajar. If the rear cargo
door is ajar, the camera will be out of
position and the video image could be
incorrect. All guide lines disappear when
the rear cargo door is ajar. Failure to follow
this instruction could result in personal
injury. WARNING:
Use caution when turning
camera features on or off when the
transmission is not in park (P). Make sure
your vehicle is not moving.
Note: Some vehicles may not come
equipped with guidelines.
The rear view camera system provides a
video image of the area behind your vehicle.
During operation, lines appear in the display
which represent your vehicle ’s path and
proximity to objects behind your vehicle. The camera is on the luggage compartment
door.
Using the Rear View Camera System
The rear view camera system displays what
is behind your vehicle when you place the
transmission in reverse (R).
Note:
The reverse sensing system is not
effective at speeds above
3 mph (5 km/h)
and may not detect certain angular or
moving objects.
261
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Parking AidsE288858
This allows you to get a closer view of an
object behind your vehicle. The zoomed
image keeps the bumper in the image to
provide a reference. The zoom is only active
while the transmission is in reverse (R).
Rear Camera Delay
Selectable settings for this feature are ON
and OFF.
The default setting for the rear camera delay
is OFF.
When shifting the transmission out of reverse
(R) and into any gear other than park (P), the
camera image remains in the display until:
•
Your vehicle speed reaches
approximately 5 mph (8 km/h).
• You shift your vehicle into park (P). 360 DEGREE CAMERA
(IF EQUIPPED) WARNING: The 360 degree camera
system still requires the driver to use it in
conjunction with looking out of the
windows, and checking the interior and
exterior mirrors for maximum coverage. WARNING:
Objects that are close to
either corner of the bumper or under the
bumper, might not be seen on the screen
due to the limited coverage of the camera
system. WARNING:
Use caution when turning
camera features on or off when the
transmission is not in park (P). Make sure
your vehicle is not moving. WARNING:
You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
Note: Use caution using the 360 view when
any of the doors are ajar. If a door is ajar,
the camera will be out of position and the
video image may be incorrect.
The 360 degree camera system consists of
front, side and rear cameras. The system:
• Allows you to see what is directly in front
or behind your vehicle.
• Provides cross traffic view in front and
behind your vehicle.
264
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Parking Aids
Special Loading Instructions for
Owners of Pick-up Trucks and Utility-
type Vehicles
WARNING: When loading the
roof racks, we recommend you evenly
distribute the load, as well as maintain
a low center of gravity. Loaded
vehicles, with higher centers of gravity,
may handle differently than unloaded
vehicles. Take extra precautions, such
as slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle.
AIR SUSPENSION
(IF EQUIPPED) WARNING:
If your vehicle has
self-leveling air suspension, you must
switch the system off before carrying out
any maintenance or repair. Failure to follow
this warning could result in serious
personal injury or death. The air suspension system automatically
adjusts to maintain a constant frame height,
allows for ease of vehicle loading, provides
improved vehicle ride, and increased driver
comfort.
You can adjust different ride settings through
the selectable drive modes.
See Selecting
a Drive Mode (page 306).
Note: The air suspension system may not
operate properly if you exceed the load limit.
See
Load Limit (page 310).
Note: When your vehicle is off, the air
compressor may run for a short time. This is
normal.
Switching the systems on or off
You can access the air suspension, liftgate
and easy entry features through the
information display menu settings.
See
General Information (page 130).
Using the Service Mode
When the service mode is active, the air
suspension does not make any adjustments
while your vehicle is stationary. Note:
Always switch the air suspension
service mode to on before servicing your
vehicle.
Using Cargo Loading
The air suspension cargo loading feature
lowers your vehicle for easier access when
the system detects the liftgate is opening.
When the liftgate is closed your vehicle
returns to its normal height after a short time.
Note: To preserve your vehicle battery, your
vehicle may only lower for cargo mode one
to two times per ignition cycle.
Using Easy Entry
The air suspension can lower your vehicle
to an easier access entry height when the
system detects the intelligent access key,
you press the unlock button, use the remote
start, or use Phone as a Key.
The leveling process stops when you open
a door or the target level is achieved.
Note: To stop the leveling process, press the
lock button on the intelligent access key.
314
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Load Carrying
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air
cleaner removed and do not remove it
while the engine is running. 1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Open the left-hand front door.
2. Fully pull the hood release lever and let
it completely retract.
358
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- MaintenanceE263274
Possible Cause and Resolution
Symptom
•If your vehicle has metallic tinting on the windows and the windshield, \
open the
windows that are facing the hotspot.
• If your vehicle is in a garage and you have the garage door closed, open\
the garage
door.
I cannot see a network in the list of available
networks that I expect to see. –
Hidden network.
•Make the network visible and try again.
I cannot see the Wi-Fi hotspot name when I
search for Wi-Fi networks on my cell phone
or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance of terms and conditi\
ons.
•Test the connection using another device. If the network requires a subscription or
acceptance of terms and conditions, contact the network service provider\
.
The system seems to connect to a Wi-Fi
network and the signal strength is excellent
but the software does not update.
441
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Connected Vehicle
Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the other person but
they cannot hear me.
During a call, I cannot hear the other person
and they cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and open the door. Close the door and lock
the vehicle. Wait until the touchscreen is off and any illuminated USB ports are not
illuminated. Unlock the vehicle, switch the ignition on and try again.
I cannot download phonebook. –Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
506
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3