2020 LEXUS RX350 key

3906-3. Do-it-yourself maintenance
of the flathead screwdriver with a tape.
3Remove the depleted battery.
When removing the cover, the electronic
key module may stick to the cover and the
battery may not be visible. In this case,
remove the electronic key module in order
to remove the battery.
Insert a new battery with the “+” terminal
facing up.
WARNING
■Removed battery and other parts
These parts are small and if swallowed by
a child, they can cause choking. Keep
away from children. Failure to do so
could result in death or serious injury.
NOTICE
■For normal operation after replacing
the battery
Observe the following precautions to
prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to
rust.
●Do not touch or move any other com-
ponent inside the remote control.
●Do not bend either of the battery ter-
minals.

403
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers.................. 404
If your vehicle has to be stopped in an emergency .......................... 404
If the vehicle is trapped in rising water............................................ 405
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................ 407
If you think something is wrong .......................................................... 411
Fuel pump shut off system ...... 412
If a warning light turns on or a warning buzzer sounds ........ 413
If a warning message is displayed ........................................................ 422
If you have a flat tire.................. 426
If the engine wi ll not start .......438
If you lose your keys ................. 440
If the fuel filler door cannot be opened........................................ 440
If the electronic key does not operate properly ..................... 441
If the vehicle battery is discharged ........................................................ 443
If your vehicle overheats ........ 447
If the vehicle becomes stuck ........................................................ 449

4257-2. Steps to take in an emergency
7
When trouble arises
■If “Radar Cruise Control Unavailable” is
displayed
The dynamic radar cruise control with
full-speed range system cannot be used
temporarily. Use the system when it
becomes available again.
■If “Front Camera Unavailable” or “Front
Camera Unavailable See Owner's
Manual” is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.209, 418)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with
full-speed range
■If “Check Fuel Cap” is displayed (if
equipped)
The fuel tank cap is no t properly installed.
Correctly install the fuel tank cap.
■If “Maintenance Required Soon” is dis-
played (U.S.A. only)
Indicates that all maintenance according to
the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.356)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed (U.S.A. only)
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per- form the necessary maintenance. Please
reset the message after the maintenance is
performed. (
P.356)
*: Refer to the separate “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the main tenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil an d change it if neces-
sary. After changing th e engine oil, make
sure to reset the message. ( P.367)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus dealer. After changing the
engine oil, make sure to reset the message.
(  P.367)
■If a message that indicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the
multi-information display is malfunctioning.
Have the vehicle inspected by your Lexus
dealer immediately.
■If a message that indicates the need for
referring to Owner’ s Manual is dis-
played
●“Engine Coolant Temp High” is shown on
the multi-information display, follow the
instructions. ( P.447)
●“Transmission Fluid Temp High” is shown
on the multi-informatio n display, the auto-
matic transmission fluid temperature may
be too high. Immediately stop the vehicle
in a safe place, shif t the shift lever to P
with the engine running and wait until the
message is cleared. If the message is not
cleared, contact your Lexus dealer.
●If the following mess age is shown on the
multi-information display, it may indicate
a malfunction. Have the vehicle inspected
by your Lexus dealer immediately.
• “Access System with Elec. Key Malfunc- tion”

4277-2. Steps to take in an emergency
7
When trouble arises
RX350Jack handle
Wheel nut wrench
Spare tire
Wheel lock key
* (if equipped)
Jack
Towing eyelet (if equipped)
*: Documentation relating to the wheel lock key, such as the registration and I.D. card, is
inside the glove box.
Location of the spare tire, jack and tools
A
B
C
D
E
F

4297-2. Steps to take in an emergency
7
When trouble arises
When replacing tires on a vehicle with
wheel lock nuts, use the following pro-
cedures to remove and install the
wheel lock nuts. The wheel lock key is
stored in the tray inside the luggage
compartment. Always return the wheel
lock key to its original position after
use, so that it does not get lost.
■Removal
For ease of removal, the wheel lock nut
should always be the first one loos-
ened.
1 Place the wheel lock key on top of
the wheel lock nut, turning until the
wheel lock key and wheel lock nut
patterns engage.
2 Place the wheel nut wrench on the
wheel lock key, and while applying
pressure on the wheel lock key,
loosen the wheel lock nut.
■Installation
For ease of installation, the wheel lock nut should always be the last one tight-
ened.
1
By hand, install a wheel lock nut on
each wheel.
2 Place the wheel lock key on top of
the wheel lock nut, turning until the
wheel lock key and wheel lock nut
patterns engage.
3 Place the wheel nut wrench on the
wheel lock key, and while applying
pressure on the wheel lock key,
tighten the wheel lock nut to the
recommended torque.
1 Secure the deck board using the
hook. ( P.324)
2 Disengage the hook and take out
the jack.
RX350: Remove the wheel nut wrench
and then the jack.
RX350L: Remove the jack handle and
then the jack.
WARNING
●Do not raise the vehicle while some-
one is inside.
●When raising the vehicle, do not put an
object on or under the jack.
●Do not raise the vehicle to a height
greater than that required to replace
the tire.
●Use a jack stand if it is necessary to get
under the vehicle.
●When lowering the vehicle, make sure
that there is no-one near the vehicle. If
there are people nearby, warn them
vocally before lowering.
Wheel lock nut (if equipped)
NOTICE
Do not use an impact wrench. Using an
impact wrench may cause permanent
damage to wheel lock nut and wheel lock
key. If in doubt about wheel lock applica-
tion, contact your Lexus dealer.
Taking out the jack

4397-2. Steps to take in an emergency
7
When trouble arises
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. (P.439)
One of the following may be the cause
of the problem:
 One or both of the battery terminals
may be disconnected. ( P.369)
 The battery may be discharged.
( P.443)
 There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally.
Do not use this starting procedure
except in cases of emergency.
1 Turn the engine switch to IGNI-
TION ON mode and check that the parking brake is set. (
P.179,
185)
2 Shift the shift lever to P.
3 Turn the engine switch to ACCES-
SORY mode.
4 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency

4407-2. Steps to take in an emergency
RX350
If the fuel filler door cannot be opened
by pressing the rear edge of the fuel
filler door with the doors unlocked,
remove the cover inside the luggage
compartment and pull the lever to
open the fuel filler door.
RX350L
If the fuel filler door cannot be opened
by pressing its rear edge with the doors
unlocked, remove the cover inside the
luggage compartment using a tool,
such as a flathead screwdriver, and pull
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate.
Keep the plate in a safe place such
as your wallet, not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys that were
provided with your vehicle.
If the fuel filler door cannot
be opened
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following procedure
can be used to open the fuel filler
door.
Opening the fuel filler door

4417-2. Steps to take in an emergency
7
When trouble arises
the lever to open the fuel filler door.
When using a screwdriver, make sure to
wrap its tip with tape to protect the cover.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button star t has not been dis-
abled at your Lexus dealer. If it has been
disabled, re-enable it.
●Check if battery-saving mo de is set. If it is
set, cancel the function. ( P.114)
■Unlocking the door
Use the mechanical key ( P.95) in
order to perform th e following opera-
tions:
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.114) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the
engine can be started by following
the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-rela ted problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer.
Locking and unlocking the doors