Page 382 of 484

3827-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing. ( P.381)
The hybrid warning message shows
on the multi-information display and
the vehicle does not move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
NOTICE
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Hybrid AWD system and transmission.
( P.173)
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type
truck
Using a flatbed truck
Page 383 of 484

3837-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
7
When trouble arises
If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for a short dis-
tance at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drivetrain, ax les, steering and
brakes must be in good condition.
To have your vehicle towed by another vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1
Take out the towing eyelet.
(P.400)
2 Remove the eyelet cover using a
flathead screwdriver.To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
Emergency towing procedure
To have your vehicle towed
Page 384 of 484

3847-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
4Tighten down the towing eyelet
securely using a wheel nut wrench.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.180
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
marking steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage
compartment. ( P.400)
Fluid leaks under the vehicle
(Water dripping from the air condi-
tioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature gauge
needle continually points higher
than normal
Changes in exhaust sound
Excessive tire squeal when corner-
ing
Strange noises related to the sus-
pension system
Pinging or other noises related to
the hybrid system
Engine misfire or misses, stumbling
or running roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 400 of 484
4007-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
Stop the vehicle in a safe place on a
hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the hybrid system.
Turn on the emergency flashers.
( P.378)
Jack handle
Wheel nut wrench
Towing eyelet
Spare tire
Jack
If you have a flat tire
Your vehicle is equipped with a
spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P.355
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat
tire can damage the tire and the wheel
beyond repair, which could result in an
accident.
Before jacking up the vehicle
Location of the spare tire, jack and tools
A
B
C
D
E
Page 402 of 484
4027-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
4Use the hook to secure the deck
board as shown in the illustration.
5 Removing the Jack.
1 Remove the rubber band.
2 Remove the cover and the jack.
When stowing the jack, close it by turning
the handle indicated by until it does not
move anymore, stow the jack and the
cover, and press on the jack to fix with the
rubber band.
1 Remove deck under tray.
2 Loosen the center fastener that
secures the spare tire.
1 Chock the tires.
A
Taking out the spare tire
WARNING
■When storing the spare tire
Be careful not to catch fingers or other
body parts between the spare tire and
the body of the vehicle.
Replacing a flat tire
Page 420 of 484
4207-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, objects or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to unexpected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damage to the hybrid trans-
mission and other components
●Avoid spinning the front wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.
Page 422 of 484
4228-1. Specifications
LEXUS NX300h Owners Manual_USA_M78530_en
8-1.Specifications
*1:Unladen vehicle
*2: Vehicles with towing package
■Vehicle identification number
The vehicle identification number
(VIN) is the legal identifier for your
vehicle. This is the primary identifica-
tion number for your Lexus. It is used in
registering the ownership of your vehi-
cle.
This number is stamped on the top left
of the instrument panel. This number is also on the Certification
Label.
Maintenance data (fuel, oil level, etc.)
Dimensions and weight
Overall length182.7 in. (4640 mm)
Overall width72.6 in. (1845 mm)
Overall height*164.8 in. (1645 mm)
Wheelbase104.7 in. (2660 mm)
TreadFront62.2 in. (1580 mm)
Rear62.2 in. (1580 mm)
Vehicle capacity weight
(Occupants + luggage)895 lb. (405 kg)
Trailer Weight Rating*2
(Trailer weight + cargo weight)1500 lb. (685 kg)
Vehicle identification
Page 425 of 484

4258-1. Specifications
LEXUS NX300h Owners Manual_USA_M78530_en
8
Vehicle specifications
as an example):
• The 0W in 0W-20 indicates the characteristic of the oil which allows
cold startability. Oils with a lower
value before the W allow for easier
starting of the engine in cold
weather.
• The 20 in 0W-20 indicates the vis- cosity characteristic of the oil when
the oil is at high temperature. An oil
with a higher viscosity (one with a
higher value) may be better suited if
the vehicle is operated at high
speeds, or under extreme load con-
ditions. How to read oil container label:
The International Lubricant Specifica-
tion Advisory Committee (ILSAC)
Certification Mark is added to some oil
containers to help you select the oil you
should use.
*: The coolant capacity is the quantity of reference.
If replacement is necessary, contact your Lexus dealer.
Cooling system
Capacity*
Gasoline
engine
Vehicles with towing package
7.7 qt. (7.3 L, 6.4 Imp.qt.)
Vehicles without towing package
7.1 qt. (6.7 L, 5.9 Imp.qt.)
Power con-
trol unit3.3 qt. (3.1 L, 2.7 Imp.qt.)
Coolant type
Use either of the following:
“Toyota Super Long Life Coolant”
Similar high-quality ethy lene glycol-based non-
silicate, non-amine, non-nitrite, and nonborate
coolant with long-life hy brid organic acid tech-
nology
Do not use plain water alone.