611-3. Lexus Enform
LEXUS NX300h Owners Manual_USA_M78530_en
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For safety and security
■Certification for Lexus Enform
631-3. Lexus Enform
LEXUS NX300h Owners Manual_USA_M78530_en
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For safety and security
When the power switch is turned to
ON mode, the red indicator light
comes on for 2 seconds then turns off.
Afterward, the gree n indicator light
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:
Green indicator light on = Active
service
Green indicator light flashing =
Safety Connect call in process
Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty- based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
Safety Connect LED light Indi-
cators
Safety Connect services
651-3. Lexus Enform
LEXUS NX300h Owners Manual_USA_M78530_en
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For safety and security
*:If equipped
After you sign the Telematics Subscrip-
tion Service Agreement, download the
Lexus Enform Remote app from your
cellular phone’s app store, and register
within the app (or enroll and complete
registration at the dealer), you can
begin using these services. ( P.60)
A variety of subscription terms are
available. Contact your Lexus dealer,
or call 1-800-25-LEXUS (1-800-
255-3987) for further subscription
details.
■Availability of service
Lexus Enform Remote is not available in
some countries or areas.
■Lexus Enform Remo te Information
●Lexus Enform Remote should only be
used by authorized users.
●Laws in some communities may require
that the vehicle be within view of the user
when operating Lexus Enform Remote. In some states, use of Lexus Enform
Remote may violate state or local laws.
Before using Lexus Enform Remote,
check your state and local laws.
●Any malfunction of the Lexus should be
repaired by your Lexus dealer.
●Lexus Enform Remote is designed to
work at temperatures above -22°F (-
30°C). This specification is related to the
Lexus Enform Remote
operation, but is
dependent on the vehicle’s operating
temperature range which may be differ-
ent.
●Content is subject to change without
notice.
●Some features of the Lexus Enform
Remote may not be available on some
models.
●Additional information can be found at
www.lexus.com/enform/
.
●Availability of functions of the Lexus
Enform service is de pendent on network
reception level.
■Safety information for Lexus Enform
Remote
Refer to the safety information for Safety
Connect: P.64
Lexus Enform Remote*
Lexus Enform Remote is a cellular
phone application that lets you view
and remotely control certain
aspects of your vehicle.
For details about the functions and
services of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform
Remote is achieved by using an
embedded cellular device in the
vehicle (DCM: Data Communica-
tion Module).
Subscription
671-4. Hybrid system
LEXUS NX300h Owners Manual_USA_M78530_en
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For safety and security
1-4.Hybrid system
The illustration is an example for explanation and may differ from the actual item.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
■When stopped/during start off
The gasoline engine stops
* when the
vehicle is stopped. During start off, the
electric motor (traction motor) drives
the vehicle. At slow speeds or when
traveling down a gentle slope, the engine is stopped
* and the electric
motor (traction motor) is used.
When the shift lever is in N, the hybrid
battery (traction battery) is not being
charged. When the vehicle is stopped,
always put the shift lever to P.
Hybrid system features
Your vehicle is a hybrid vehicle. It has characteristics different from conven-
tional vehicles. Be sure you are closely fa miliar with the characteristics of your
vehicle, and operate it with care.
The hybrid system combines the use of a gasoline engine and an electric
motor (traction motor) according to driving conditions, improving fuel effi-
ciency and reducing exhaust emissions.
System components
A
B
C
691-4. Hybrid system
LEXUS NX300h Owners Manual_USA_M78530_en
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For safety and security
■Sounds and vibrations specific to a
hybrid vehicle
There may be no engine sound or vibration
even though the vehicle is able to move with
the “READY” indicator is illuminated. For
safety, make sure to sh ift the shift lever to P
and apply the parking brake when parked.
The following sounds or vibrations may
occur when the hybrid system is operating
and are not a malfunction:
●Motor sounds may be heard from the
engine compartment.
●Sounds may be heard from the hybrid
battery (traction battery) behind the rear
seats when the hybrid system starts or
stops.
●Relay operating sounds such as a snap or
soft clank will be emitted from the hybrid
battery (traction battery), behind the rear
seats, when the hybrid system is started
or stopped.
●Sounds from the hybrid system may be
heard when the back door is open.
●Sounds may be heard from the transmis-
sion when the gasoline engine starts or
stops, when driving at low speeds, or
during idling.
●Engine sounds may be heard when
accelerating sharply.
●Sounds may be heard due to regenera-
tive braking when the brake pedal is
depressed or as the accelerator pedal is
released.
●Vibration may be felt when the gasoline
engine starts or stops.
●Cooling fan sounds may be heard from
the air intake vents under the rear seats.
■Maintenance, repair, recycling, and dis-
posal
Contact your Lexus dealer regarding main-
tenance, repair, recycling and disposal. Do
not dispose of the vehicle yourself.
■Customization
Settings (e.g. on/off operation of the EV
indicator) can be changed.
(Customizable features: P.441)
When driving with the gasoline engine
stopped, a sound, which changes in
accordance with the driving speed, will
be played in order to warn people
nearby of the vehicle’s approach. The
sound will stop when the vehicle speed
exceeds approximately 15 mph (25
km/h).
■Vehicle proximity notification system
In the following cases, the vehicle proximity
notification system may be difficult for sur-
rounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the vehicle proximity notification
system is installed on the front of the vehicle,
it may be more difficult to hear from the rear
of the vehicle compared to the front.
Vehicle proximity notification
system
711-4. Hybrid system
LEXUS NX300h Owners Manual_USA_M78530_en
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For safety and security
vehicle with at least enough gasoline to
make the low fuel level warning light
( P.391) go off. If there is only a small
amount of fuel, the hybrid system may not
be able to start. (The standard amount of
fuel is about 2.7 gal. [10.1 L, 2.2 Imp.gal.],
when the vehicle is on a level surface. This
value may vary when the vehicle is on a
slope. Add extra fuel when the vehicle is
inclined.)
■Electromagnetic waves
●High voltage parts and cables on hybrid
vehicles incorporate electromagnetic
shielding, and ther efore emit approxi-
mately the same amount of electromag-
netic waves as conventional gasoline
powered vehicles or home electronic
appliances.
●Your vehicle may cause sound interfer-
ence in some third party-produced radio
parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a
limited service life. The lifespan of the
hybrid battery (traction battery) can
change in accordance with driving style and
driving conditions.
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC
systems as well as a 12-volt system. DC
and AC high voltage is very dangerous
and can cause severe burns and electric
shock that may result in death or serious
injury.
●Never touch, disassemble, remove or
replace the high voltage parts, cables
or their connectors.
●The hybrid system will become hot
after starting as the system uses high
voltage. Be careful of both the high
voltage and the high temperature, and
always obey the warning labels
attached to the vehicle.
●Never try to open the service plug
access hole located underneath the
rear seats. The service plug is used
only when the vehicle is serviced and is
subject to high voltage.
■Road accident cautions
Observe the following precautions to
reduce the risk of de ath or serious injury:
●Pull your vehicle off the road, shift the
shift lever to P, apply the parking brake,
and turn the hybrid system off.
●Do not touch the high voltage parts,
cables and connectors.
●If electric wires are exposed inside or
outside your vehicle, an electric shock
may occur. Never touch exposed elec-
tric wires.
●If a fluid leak occurs, do not touch the
fluid as it may be st rong alkaline elec-
trolyte from the hybrid battery (trac-
tion battery). If it comes into contact
with your skin or eyes, wash it off
immediately with a large amount of
water or, if possible, boric acid solu-
tion. Seek immediate medical atten-
tion.
●If a fire occurs in the hybrid vehicle,
leave the vehicle as soon as possible.
Never use a fire extinguisher that is not
meant for electric fires. Using even a
small amount of water may be danger-
ous.
731-4. Hybrid system
LEXUS NX300h Owners Manual_USA_M78530_en
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For safety and security
Air intake vents
Air discharge vents When a certain level of impact is
detected by the impact sensor, the
emergency shut off system blocks the
high voltage current and stops the fuel
pump to minimize the risk of electrocu-
tion and fuel leakage. If the emergency
shut off system activates, your vehicle
will not restart. To restart the hybrid
system, contact your Lexus dealer.
A message is automatically displayed
when a malfunction occurs in the
hybrid system or an improper opera-
tion is attempted.
If a warning message is shown on the
multi-information display, read the
message and follow the instructions.
NOTICE
■Hybrid battery (traction battery) air
intake and discharge vents
●Do not place objects
that will block the
air intake vents. The hybrid battery
(traction battery) may have a reduc-
tion in hybrid battery (traction battery)
output as well as be damaged.
●Clean the air intake and discharge
vents regularly to prevent the hybrid
battery (traction battery) from over-
heating.
●Do not get water or foreign materials
in either the air intake and discharge
vents as this may cause a short circuit
and damage the hybrid battery (trac-
tion battery).
A
B
●If “Maintenance required for Traction
battery cooling parts See owner’s
manual” is shown on the multi-informa-
tion display, clean the air intake vents
( P. 335). If the me ssage is still dis-
played after cleaning the air intake
vents, have the vehicle inspected by
your Lexus dealer.
●A filter is installed to the air intake vent.
When the filter re mains noticeably
dirty even after cleaning the air intake
vent, filter cleaning or replacement is
recommended. For information
regarding filter cleaning or replace-
ment, contact your Lexus dealer.
Emergency shut off system
Hybrid warning message
751-5. Theft deterrent system
LEXUS NX300h Owners Manual_USA_M78530_en
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For safety and security
1-5.Theft deterrent system
The indicator light flashes after the
power switch has been turned off to
indicate that the system is operating.
The indicator light stops flashing after
the power switch has been turned to ACCESSORY or ON mode to indi-
cate that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free type
immobilizer system.
■Conditions that may cause the system to
malfunction
●If the grip portion of the key is in contact
with a metallic object
●If the key is in close proximity to or touch-
ing a key registered to the security sys-
tem (key with a built-in transponder chip)
of another vehicle
■Certification for the immobilizer system
For vehicles sold in the U.S.A.
Immobilizer system
The vehicle’s keys have built-in tran-
sponder chips that prevent the
hybrid system from starting if a key
has not been previously registered
in the vehicle’s on-board computer.
Never leave the keys inside the
vehicle when you leave the vehicle.
This system is designed to help pre-
vent vehicle theft but does not guar-
antee absolute security against all
vehicle thefts.
Operating the system