2020 LEXUS NX300 service

641-3. Lexus Enform
LEXUS NX300 Owners Manual_USA_M78389_en
When the engine switch is turned to
IGNITION ON mode, the red indica-
tor light comes on for 2 seconds then
turns off. Afterward, the green indica-
tor light comes on, indicating that the
service is active.
The following indicator light patterns
indicate specific system usage condi-
tions:
Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty- based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
Safety Connect LED light Indi-
cators
Safety Connect services

651-3. Lexus Enform
LEXUS NX300 Owners Manual_USA_M78389_en
1
For safety and security
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.
 ANSI (American National Stan-
dards Institute) C95.1 [1992]
 NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]
 ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engi neers, and physi- cians from universities, and govern-
ment health agencies and industries
reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.
Safety information for Safety
Connect

661-3. Lexus Enform
LEXUS NX300 Owners Manual_USA_M78389_en
*:If equipped
After you sign the Telematics Subscrip-
tion Service Agreement, download the
Lexus Enform Remote app from your
cellular phone’s app store, and register
within the app (or enroll and complete
registration at the dealer), you can
begin using these services. ( P.61)
A variety of subscription terms are
available. Contact your Lexus dealer,
or call 1-800-25-LEXUS (1-800-
255-3987) for further subscription
details.
■Availability of service
Lexus Enform Remote is not available in
some countries or areas.
■Lexus Enform Remo te Information
●Lexus Enform Remote should only be
used by authorized users.
●Laws in some communities may require
that the vehicle be within view of the user
when operating Lexus Enform Remote. In some states, use of Lexus Enform
Remote may violate state or local laws.
Before using Lexus Enform Remote,
check your state and local laws.
●Any malfunction of the Lexus should be
repaired by your Lexus dealer.
●Lexus Enform Remote is designed to
work at temperatures above -22°F (-
30°C). This specification is related to the
Lexus Enform Remote
operation, but is
dependent on the vehicle’s operating
temperature range which may be differ-
ent.
●Content is subject to change without
notice.
●Some features of the Lexus Enform
Remote may not be available on some
models.
●Additional information can be found at
www.lexus.com/enform/
.
●Availability of functions of the Lexus
Enform service is de pendent on network
reception level.
■Safety information for Lexus Enform
Remote
Refer to the safety information for Safety
Connect: P.65
Lexus Enform Remote*
Lexus Enform Remote is a cellular
phone application that lets you view
and remotely control certain
aspects of your vehicle.
For details about the functions and
services of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform
Remote is achieved by using an
embedded cellular device in the
vehicle (DCM: Data Communica-
tion Module).
Subscription

671-3. Lexus Enform
LEXUS NX300 Owners Manual_USA_M78389_en
1
For safety and security
*:If equipped
■Availability of service
Lexus Enform Service Connect is not avail-
able in some countries or areas.
■Lexus Enform Serv ice Connect Infor-
mation
Availability of functions of the Lexus Enform
Service Connect is dependent on network
reception level.
■Safety information for Lexus Enform
Service Connect
Refer to the safety information for Safety
Connect: P.65
Lexus Enform Service Con-
nect*
Lexus Enform Service Connect
uses embedded telematics hard-
ware to collect an d transmit vehicle
data that allows Lexus to provide:
 Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle Alerts,
Required Maintenance, and Vehi-
cle Condition Status)
 Maintenance Notifications
 Vehicle Alert Notifications
For details about this service and
how to register, refer to
http://www.lexus.com/enform/
.
The Lexus Enform Service Con-
nect is achieved by using a Data
Communication Module (DCM)
built in the vehicle.

1564-1. Before driving
LEXUS NX300 Owners Manual_USA_M78389_en
Coupler
Trailer ball
■Before towing
Check that the following conditions are
met:
●Ensure that your vehicle’s tires are prop-
erly inflated. ( P.413)
●Trailer tires are inflated according to the
trailer manufacturer’s recommendation.
●All trailer lights work as required by law.
●All lights work each time you connect
them.
●The trailer ball is set at the proper height
for the coupler on the trailer.
●The trailer is level when it is hitched.
Do not drive if the trailer is not level, and
check for improper tongue weight, over-
loading, worn suspension, or other possi-
ble causes.
●The trailer cargo is securely loaded.
●The rear view mirrors conform to all
applicable federal, state/provincial or
local regulations. If they do not, install
rear view mirrors appropriate for towing
purposes.
■AVS (Adaptive Variable Suspension
System) (if equipped)
The suspension can be switched for
improvement in driveability. ( P.261)
■Break-in schedule
If your vehicle is new or equipped with any
new power train components (such as an
engine, transmission, differential or wheel
bearing), Lexus recommends that you do
not tow a trailer until the vehicle has been
driven for over 500 miles (800 km).
After the vehicle has been driven for over
500 miles (800 km), you can start towing.
However, for the next 500 miles (800 km),
drive the vehicle at a speed of less than 50
mph (80 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a trailer, your vehicle will
require more frequent maintenance due
to the additional load. (See “Warranty
and Services Guide”, “Owner’s Manual
Supplement” or “Scheduled Mainte-
nance”.)
●Retighten the fixing bolts of the towing
ball and bracket after approximately 600
miles (1000 km) of trailer towing.
■If trailer sway occurs
One or more factors (crosswinds, passing
vehicles, rough roads, etc.) can adversely
affect handling of your vehicle and trailer,
causing instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer
straight ahead.
Do not try to control trailer swaying by
turning the steering wheel.
• Begin releasing th e accelerator pedal
immediately but very gradually to reduce
speed.
Do not increase speed. Do not apply
vehicle brakes.
If you make no extreme correction with the
steering or brakes, your vehicle and trailer
should stabilize.
●After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropri-
ate, if possible.
A
B

1594-1. Before driving
LEXUS NX300 Owners Manual_USA_M78389_en
4
Driving
■TWR (Trailer Weight Rating)
The maximum allowable gross trailer
weight. The gross trailer weight is the
sum of the trailer weight and the weight
of the cargo in the trailer.
TWR is calculated assuming base vehi-
cle with one driver, one front passen-
ger, towing package (if available), hitch
and hitch systems (if required).
Additional optional equipment, passengers
and cargo in the vehicle will reduce the
trailer weight rating so as not to exceed
GCWR, GVWR and GAWR.
With brakes
■Unbraked TWR (Unbraked Trailer
Weight Rating)
The trailer weight rating for towing a
trailer without a trailer service brake
system.
Without brakes
■Tongue Weight
The load placed on the trailer hitch ball.
( P.160)
 The gross trailer weight must never
exceed 2000 lb. (910 kg).
 The gross combination weight must
never exceed the following:
2WD models: 6306 lb. (2860 kg)
AWD models: 6416 lb. (2910 kg)
 The gross vehicle weight must never
exceed the GVWR indicated on the
Certification Label.
 The gross axle weight on each axle
must never exceed the GAWR indi-
cated on the Certification Label.
 If the gross trailer weight is over the
unbraked TWR, trailer service
brakes are required.
A
A
Weight limits

2664-6. Driving tips
LEXUS NX300 Owners Manual_USA_M78389_en
4-6.Driving tips
Use fluids that are appropriate to
the prevailing outside temperatures.
• Engine oil
• Engine coolant
• Washer fluid
Have a service technician inspect
the condition of the battery.
 Have the vehicle fitted with four
snow tires or purchase a set of tire
chains for the front tires
*.
Ensure that all tires are the same size and
brand, and that chains match the size of the
tires.
*: Tire chains cannot be mounted on the
225/60R18 tires.
Snow tires should be used instead.
Perform the following according to the
Winter driving tips
Carry out the necessary prepara-
tions and inspections before driving
the vehicle in winter. Always drive
the vehicle in a manner appropriate
to the prevailing weather condi-
tions.
Preparation for winter
WARNING
■Driving with snow tires
Observe the following precautions to
reduce the risk of accidents.
Failure to do so may result in a loss of
vehicle control and cause death or seri-
ous injury.
●Use tires of the specified size.
●Maintain the recommended level of air
pressure.
●Do not drive in excess of 75 mph (120
km/h), regardless of the type of snow
tires being used.
●Use snow tires on all, not just some
wheels.
■Driving with tire chains
Observe the following precautions to
reduce the risk of accidents.
Failure to do so may result in the vehicle
being unable to be driven safely, and may
cause death or serious injury.
●Do not drive in excess of the speed
limit specified for the tire chains being
used, or 30 mph (50 km/h), which-
ever is lower.
●Avoid driving on bumpy road surfaces
or over potholes.
●Avoid sudden acceleration, abrupt
steering, sudden br aking and shifting
operations that cause sudden engine
braking.
●Slow down sufficiently before entering
a curve to ensure that vehicle control is
maintained.
●Do not use LDA (Lane Departure
Alert with steering control) (if
equipped).
●Do not use LTA (Lane Tracing Assist)
(if equipped).
NOTICE
■Repairing or replacing snow tires
Request repairs or replacement of snow
tires from Lexus dealers or legitimate tire
retailers.
This is because the removal and attach-
ment of snow tires affects the operation
of the tire pressure warning valves and
transmitters.
Before driving the vehicle

2704-6. Driving tips
LEXUS NX300 Owners Manual_USA_M78389_en
restrict travel.
 Stay on established roads. When
conditions are we t, driving tech-
niques should be changed or travel
delayed to prevent damage to
roads.
■Additional informatio n for off-road driv-
ing
For owners in U.S. mainland, Hawaii and
Puerto Rico:
To obtain additional information pertaining
to driving your vehicle off-road, consult the
following organizations.
●State and Local Parks and Recreation
Departments
●State Motor Vehicle Bureau
●Recreational Vehicle Clubs
●U.S. Forest Service and Bureau of Land
Management
WARNING
■Off-road driving precautions
Always observe the following precau-
tions to minimize the risk of death or seri-
ous injury or damage to your vehicle:
●Drive carefully when off the road. Do
not take unnecessary risks by driving in
dangerous places.
●Do not grip the steering wheel spokes
when driving off-road. A bad bump
could jerk the wheel and injure your
hands. Keep both hands and especially
your thumbs on the outside of the rim.
●Always check your brakes for effec-
tiveness immediately after driving in
sand, mud, water or snow.
●After driving through tall grass, mud,
rock, sand, water, et c., check that there
is no grass, bush, paper, rags, stone,
sand, etc. adhering or trapped to the
underbody. Clear of f any such matter
from the underbody. If the vehicle is
used with these materials trapped or
adhering to the underbody, a break-
down or fire could occur.
●When driving off-road or in rugged
terrain, do not drive at excessive
speeds, jump, make sharp turns, strike
objects, etc. This may cause loss of
control or vehicle rollover causing
death or serious injury. You are also
risking expensive damage to your
vehicle’s suspension and chassis.
NOTICE
■To prevent water damage
Take all necessary safety measures to
ensure that water damage to the engine
or other components does not occur.
●Water entering the engine air intake
will cause severe engine damage.
●Water entering the automatic trans-
mission will cause deterioration in shift
quality, locking up of your transmission
accompanied by vibration, and ulti-
mately damage.
●Water can wash the grease from wheel
bearings, causing rusting and prema-
ture failure, and may also enter the dif-
ferentials, transmission and transfer
case, reducing the gear oil’s lubricating
qualities.
■When you drive through water
If driving through water, such as when
crossing shallow streams, first check the
depth of the water and the bottom of the
riverbed for firmness. Drive slowly and
avoid deep water.