3957-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
7
When trouble arises
One of the following may be the cause
of the problem:
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle.
The engine may be flooded.
Try to restart the engine again fol-
lowing correct starting proce-
dures.( P.165)
There may be a malfunction in the
engine immobilizer system.
( P.68)
One of the following may be the cause
of the problem:
The battery terminal connections
may be loose or corroded.
The battery may be discharged.
( P.400) The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. (
P.395)
One of the following may be the cause
of the problem:
One or both of the battery terminals
may be disconnected.
The battery may be discharged.
( P.400)
There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally.
Do not use this starting procedure
except in cases of emergency.
1 Set the parking brake.
If the engine will not start
If the engine will not start even
though correct starting procedures
are being followed ( P.165), con-
sider each of the following points:
The engine will not start even
though the starter motor oper-
ates normally.
The starter motor turns over
slowly, the interior lights and
headlights are dim, or the horn
does not sound or sounds at a low
volume.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency
3967-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
2Shift the shift lever to P.
3
Turn the engine switch to ACCES-
SORY mode.
4
Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key that were provided with your
vehicle.
3977-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
7
When trouble arises
1Remove the cover inside the lug-
gage compartment by inserting a
screwdriver.
When removing the cover, to pre-
vent damage, cover the tip of the
screwdriver with a rag.
2
After removing the cover, pull the
lever to unlock the fuel filler door
and it will be ready to open as usual.
■Things to check before taking measures
●Make sure that the smart access system
with push-button start has not been deac-
tivated in the customizat ion setting. If it is
off, turn the function on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.117)
Use the mechanical key ( P.98) to
perform the following operations.
If the fuel filler door cannot
b
e opened
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
Opening the fuel filler door
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.118) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the
engine can be started by following
the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key related problems
Take your vehicle with all the electronic
keys provided with your vehicle, includ-
ing the card key, to your Lexus dealer.
Locking and unlocking the doors
3987-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
■Unlocking the door
1
Insert the mechanical key while
pulling on the driver’s door handle.
2
Turn the key in order to perform the
following operations.
Unlocking the door
Opens the windows and moon
roof
* (turn and hold)
Closes the windows and moon
roof
* (turn and hold)
*: This setting must be customized at your
Lexus dealer
3Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
Move the inside lock button to the
lock position.
2
Close the door.
1
Ensure that the shift lever is in P and
depress the brake pedal.
2
Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the engine switch will turn to
A
B
C
WARNING
■When using the mechanical key and
operating the power windows or
moon roof
Operate the power window or moon
roof after checking to make sure that
there is no possibility of any passenger
having any of their body parts caught in
the window or moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the engine
3997-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
7
When trouble arises
ACCESSORY mode.
3Firmly depress the brake pedal and
check that message shown on the
multi-information display.
4 Press the engine switch.
In the event that the engine still cannot be
operated, contact your Lexus dealer.
■Stopping the engine
Set the parking brake, shift the shift lever to
P and press the engine switch as you nor-
mally do when stopping the engine.
■Electronic key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted.
■Alarm
Using the mechanical key to lock the doors
will not set the alarm system. If a door is
unlocked using the mechanical key when
the alarm system is set, the alarm may be
triggered.
■Changing engine switch modes
Release the brake pedal and press the engine switch in step
3 above.
The engine does not start and modes will be
changed each time the switch is pressed.
( P.166)
4007-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
If you have a set of jumper (or booster)
cables and a second vehicle with a bat-
tery, you can jump start your vehicle by
following the steps below.
1Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and the doors may lock.
( P.71)
2 Open the hood ( P.333)
If the vehicle battery is dis-
charged
The following procedures may be
used to start the engine if the vehi-
cle’s battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the engine
4017-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
7
When trouble arises
3Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cab le to on the second vehicle. Then,
connect a negative cable clamp to on the second vehicle and connect the
clamp at the other end of the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic poin t away from the battery and any mov-
ing parts as shown in the illustration
4 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to
recharge the battery of your vehi-
cle.
5 Open and close any of the doors of
your vehicle with the engine switch
off.
6 Maintain the engine speed of the
second vehicle and start the engine
of your vehicle by turning the
engine switch to IGNITION ON
mode. 7
Once the vehicle’s engine has
started, remove the jumper cables
in the exact reverse order from
which they were connected.
Once the engine starts, have the vehi-
cle inspected at your Lexus dealer as
soon as possible.A
B
C
D
A
B
C
D
4027-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
■Starting the engine when the battery is
discharged
The engine cannot be started by push-start-
ing.
■To prevent battery discharge
●Turn off the headlights and the audio sys-
tem while the engine is off.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■Charging the battery
The electricity stored in the battery will dis-
charge gradually even when the vehicle is
not in use, due to natural discharge and the
draining effects of certain electrical appli-
ances. If the vehicle is left for a long time,
the battery may discharge, and the engine
may be unable to start. (The battery
recharges automatically during driving.)
■When the battery is removed or dis-
charged
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
battery is discharged. Use the wireless
remote control or the mechanical key to
lock or unlock the doors.
●The engine may not start on the first
attempt after the battery has recharged
but will start normally after the second
attempt. This is not a malfunction.
●The engine switch mode is memorized by
the vehicle. When the battery is recon-
nected, the system will return to the
mode it was in before the battery was dis-
charged. Before di sconnecting the bat-
tery, turn the engine switch off.
If you are unsure what mode the engine
switch was in befo re the battery dis-
charged, be especially careful when
reconnecting the battery.
●Some systems may require initialization.
WARNING
■Avoiding battery fires or explosions
Observe the following precautions to
prevent accidentally igniting the flamma-
ble gas that may be emitted from the bat-
tery:
●Make sure each jumper cable is con-
nected to the correct terminal and that
it is not unintentiona lly in contact with
any other than the intended terminal.
●Do not allow the other end of the
jumper cable connected to the “+” ter-
minal to come into contact with any
other parts or metal surfaces in the
area, such as brackets or unpainted
metal.
●Do not allow the + and - clamps of the
jumper cables to come into contact
with each other.
●Do not smoke, use matches, cigarette
lighters or allow open flame near the
battery.
■Battery precautions
The battery contains poisonous and cor-
rosive acidic electrol yte, while related
parts contain lead and lead compounds.
Observe the following precautions when
handling the battery:
●When working with the battery, always
wear safety glasses and take care not
to allow any battery fluids (acid) to
come into contact with skin, clothing
or the vehicle body.
●Do not lean over the battery.
●In the event that battery fluid comes
into contact with the skin or eyes,
immediately wash the affected area
with water and seek medical attention.
Place a wet sponge or cloth over the
affected area until medical attention
can be received.