4357-2. Steps to take in an emergency
7
When trouble arises
( P.439)
The battery terminal connections
may be loose or corroded.
( P.385)
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. ( P.435)
One of the following may be the cause
of the problem:
One or both of the battery terminals
may be disconnected. ( P.385)
The battery may be discharged.
( P.439)
There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor- mally.
Do not use this starting procedure
except in cases of emergency.
1
Press the parking brake switch to
check that the parking brake is set.
(P.176)
Parking brake indicator will come on.
2 Turn the engine switch to ACCES-
SORY mode.
3 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency
4377-2. Steps to take in an emergency
7
When trouble arises
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been dis-
abled at your Lexus dealer. If it has been
disabled, re-enable it.
●Check if battery-saving mode is set. If it is
set, cancel the function. (P.113)
■Unlocking the door
Use the mechanical key ( P.98) in
order to perform the following opera-
tions: 1
Pull the driver’s door handle and
insert the mechanical key.
2
Unlock the door.
3
Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
With the door open, push down the
inside lock button.
2
Close the door.
■Trunk
Turn the mechanical key clockwise to
open. ( P.65)
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.113) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer.
Locking and unlocking the
doors, unlocking the trunk
4387-2. Steps to take in an emergency
■Key linked functions
1
Closes the windows and the moon
roof
* or panoramic moon roof* (turn
and hold)
2
Opens the windows and the moon
roof
* or panoramic moon roof* (turn
and hold)
These settings must be customized at your
Lexus dealer.
*: If equipped
1Depress the brake pedal.
2
Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
When the smart access system with
push-button start is deactivated in custom-
ization setting, the engine switch will turn
to ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4
Press the engine switch.
In the event that the engine still cannot
be started, contact your Lexus dealer.
■Stopping the engine
Set the parking brake, shift the shift position
to P and press the engine switch as you nor-
mally do when stop ping the engine.
■Electronic key battery
As the above procedure is a temporary
measure, it is recommended that the elec-
tronic key battery be replaced immediately
when the battery is depleted. (P.403)
■Changing engine switch modes
Release the brake pe dal and press the
engine switch in step 3
above. The engine
does not start and modes will be changed
each time the switch is pressed. ( P.168)
WARNING
■When using the mechanical key and
operating the power windows or the
moon roof or panoramic moon roof
Operate the power window or the moon
roof or panoramic moon roof after
checking to make sure that there is no
possibility of any passenger having any of
their body parts caught in the window or
the moon roof or panoramic moon roof.
Also, do not allow ch ildren to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or the moon roof or
panoramic moon roof.
Starting the engine
4397-2. Steps to take in an emergency
7
When trouble arises
If you have a set of jumper (or booster)
cables and a second vehicle with a
12-volt battery, you can jump start your
vehicle by following the steps below.
Method connecting jumper (or
booster) cables to the battery
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.66)
2 Open the trunk lid and remove the
luggage mat. ( P.343)
In the event that the trunk opener cannot
be used, use the mechanical key to open
the trunk. (P.437)
3 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cab le to on the second vehicle. Then,
connect a negative cable clamp to on the second vehicle and connect the
clamp at the other end of the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Negative (-) battery terminal (your vehicle)
If the vehicle battery is dis-
charged
The following procedures may be
used to start the engine if the vehi-
cle’s battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the engine
A
B
C
D
A
B
C
D
4407-2. Steps to take in an emergency
4Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to
recharge the battery of your vehi-
cle.
5 Open and close any of the doors of
your vehicle with the engine switch
off.
6 Maintain the engine speed of the
second vehicle and start the engine
of your vehicle by turning the
engine switch to IGNITION ON
mode.
7 Once the vehicle’s engine has
started, remove the jumper cables
in the exact reverse order from
which they were connected.
Method connecting jumper (or
booster) cables to the exclusive
jump starting terminal
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked. (
P.66)
2 Open the hood. Remove the ser-
vice cover. ( P.375, 379)
3 Open the fuse box cover.
Push the tab in and lift the lid off.
4Open the exclusive jump starting
terminal cover.
5 Remove the engine cover.
(P.378)
6 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cab le to on the second vehicle. Then,
A
B
4417-2. Steps to take in an emergency
7
When trouble arises
connect a negative cable clamp to on the second vehicle and connect the
clamp at the other end of the negative cable to .
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive jump starting
terminal and any mo ving parts as shown in the illustration
7 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to
recharge the battery of your vehi-
cle.
8 Open and close any of the doors of
your vehicle with the engine switch
off.
9 Maintain the engine speed of the
second vehicle and start the engine
of your vehicle by turning the
engine switch to IGNITION ON
mode.
10 Once the vehicle’s engine has
started, remove the jumper cables
in the exact reverse order from
which they were connected. 11
Close the exclusive jump starting
terminal cover, and reinstall the fuse
box cover to its original position.
12 Install the service cover. ( P.379)
13 Install the engine cover. ( P.379)
Once the engine starts, have the vehi-
cle inspected at your Lexus dealer as
soon as possible.
■Starting the engine when the battery is
discharged
The engine cannot be started by push-start-
ing.
■To prevent battery discharge
●Turn off the headlights and the audio sys-
tem while the engine is off.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
C
D
A
B
C
D
4427-2. Steps to take in an emergency
as in heavy traffic.
■When the battery is removed or dis-
charged
●Information stored in the ECU is cleared.
When the battery is depleted, have the
vehicle inspected at your Lexus dealer.
●Some systems may require initialization.
( P.484)
■When removing the battery terminals
When the battery terminals are removed,
the information stored in the ECU is
cleared. Before removi ng the battery termi-
nals, contact your Lexus dealer.
■Charging the battery
The electricity stored in the battery will dis-
charge gradually even when the vehicle is
not in use, due to natural discharge and the
draining effects of certain electrical appli-
ances. If the vehicle is left for a long time,
the battery may discharge, and the engine
may be unable to start. (The battery
recharges automatically during driving.)
■When recharging or replacing the bat-
tery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
battery is discharged. Use the wireless
remote control or the mechanical key to
lock or unlock the doors.
●The engine may not start on the first
attempt after the battery has recharged
but will start normally after the second
attempt. This is not a malfunction.
●The engine switch mode is memorized by
the vehicle. When the battery is recon-
nected, the system will return to the
mode it was in before the battery was dis-
charged. Before di sconnecting the bat-
tery, turn the engine switch off.
If you are unsure what mode the engine
switch was in befo re the battery dis-
charged, be especially careful when
reconnecting the battery.
■When replacing the battery
●Use a Central Degassing type battery
(European Regulations).
●Use a battery with the same case size as the previous battery and an equivalent
20 hour rate capacity (20HR) or greater.
• If the sizes differ, the battery cannot be
properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehicle is not
used is a short time, the battery may dis-
charge and the engine may not be able to
start.
●Use a battery with a handle. If a battery
without a handle is used, removal is more
difficult.
●After replacing, firm ly attach the follow-
ing items to the exhaust hole of the bat-
tery.
• Use the exhaust hose that was attached
to the battery before replacing and con-
firm that it is firmly connected to the hole
section of the vehicle.
• Use the exhaust hole plug included with the battery replaced or the one installed
on the battery prior to the replacement.
(Depending on the battery to be
replaced, the exhaust hole may be
plugged.)
Exhaust hole plug
Exhaust hole
Exhaust hose
For details, consult your Lexus dealer.
A
B
C
4437-2. Steps to take in an emergency
7
When trouble arises
WARNING
■When removing the battery terminals
Always remove the negative (-) terminal
first. If the positive (+) terminal contacts
any metal in the surrounding area when
the positive (+) terminal is removed, a
spark may occur, leadin g to a fire in addi-
tion to electrical shocks and death or
serious injury.
■Avoiding battery fires or explosions
Observe the following precautions to
prevent accidentally igniting the flamma-
ble gas that may be emitted from the bat-
tery:
●Make sure each jumper cable is con-
nected to the correct terminal and that
it is not unintentiona lly in contact with
any other than the intended terminal.
●Do not allow the other end of the
jumper cable connected to the “+” ter-
minal to come into contact with any
other parts or metal surfaces in the
area, such as brackets or unpainted
metal.
●Do not allow the + and - clamps of the
jumper cables to come into contact
with each other.
●Do not smoke, use matches, cigarette
lighters or allow open flame near the
battery.
■Battery precautions
The battery contains poisonous and cor-
rosive acidic electrolyte, while related
parts contain lead and lead compounds.
Observe the following precautions when
handling the battery:
●When working with the battery, always
wear safety glasses and take care not
to allow any battery fluids (acid) to
come into contact with skin, clothing
or the vehicle body.
●Do not lean over the battery.
●In the event that battery fluid comes
into contact with the skin or eyes,
immediately wash the affected area
with water and seek medical attention.
Place a wet sponge or cloth over the
affected area until medical attention
can be received.
●Always wash your hands after handling
the battery support, terminals, and
other battery-related parts.
●Do not allow children near the battery.
■After recharging the battery
Have the battery inspected at your Lexus
dealer as soon as possible.
If the battery is deteriorating, continued
use may cause the battery to emit a mal-
odorous gas, which may be detrimental
to the health of passengers.
■When replacing the battery
●When the vent plug and indicator are
close to the hold down clamp, the bat-
tery fluid (sulfuric acid) may leak.
●For information regarding battery
replacement, contact your Lexus
dealer.
●After replacing, se curely attach the
exhaust hose and exhaust hole plug to
the exhaust hole of the replaced bat-
tery. If not properly installed, gases
(hydrogen) may leak into the vehicle
interior, and there is the possible dan-
ger of the gas igniting and exploding.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entan-
gled in the cooling fan or engine drive
belt.
■To prevent damaging the vehicle
The exclusive jump starting terminal is to
be used when chargi ng the battery from
another vehicle in an emergency. It can-
not be used to jump start another vehicle.