4137-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
t
owed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged or an accident
may occur due to a change in direction
of the vehicle.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. (
P.297)
●Do not turn the engine switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.
4147-2. Steps to take in an emergency
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. (
P.168, 429)
There is a malfunction in the engine
immobilizer system. ( P.63)
There is a malfunction in the smart
access system with push-button
start. ( P.437)
The battery is discharged.
( P.439)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck
4167-2. Steps to take in an emergency
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1Take out the phillips-head screw-
driver and towing eyelet.
Phillips-head screwdriver
Towing eyelet
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a phillips-head
screwdriver or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the engine
switch to IGNITION ON mode.
7Shift the shift position to N and
release the parking brake.
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
Emergency towing procedure
A
B
4227-2. Steps to take in an emergency
■Electric power steering system warning light (warning buzzer)
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warning buzzer)*
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to al ert the driver that his or her seat belt is not
fastened. Once the engine switch is turned to IGNITION ON mode, the buzzer sounds. If
the seat belt is still unfastened, the buzzer sounds intermittently for a certain period of time
after the vehicle reaches a certain speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front passenger that his
or her seat belt is not fastened. If the seat be lt is unfastened, the buzzer sounds intermittenly
for a certain period of time after the vehicle reaches a certain speed.
■Rear passengers’ seat belt reminder lights*1 (warning buzzer)*2
Warning lightDetails/Actions
(red)
or
(yellow)
Indicates a malfunction in the EPS (Electric Power Steering) system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates that remaining fuel is approximately 3.4 gal. (13 L, 2.8 Imp.
gal.) or less
Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front pass enger to fasten their seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front passenger’s seat
belt also needs to be fastened to make the warning light (warning
buzzer) turn off.
Warning lightDetails/Actions
Warns the rear passengers to fasten their seat belts
Fasten the seat belt.
4267-2. Steps to take in an emergency
■Brake hold operated indicator (warning buzzer)
■Master warning light (warning buzzer)
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■Front passenger detection sensor, seat
belt reminder and warning buzzer
●If luggage is placed on the front passen-
ger seat, the front passenger detection
sensor may cause th e warning light to
flash and the warning buzzer to sound
even if a passenger is not sitting in the
seat.
●If a cushion is placed on the seat, the sen-
sor may not detect a passenger, and the
warning light may not operate properly.
■SRS warning light
This warning light system monitors the air-
bag sensor assembly, Pop Up Hood com-
puter assembly, front impact sensors, side
impact sensors (front door), side impact
sensors (front), side impact sensors (rear),
driver’s seat position sensor, driver’s seat
belt buckle switch, front passenger occu-
pant classification system (ECU and sen-
sors), rear seat belt buckle switches (if
equipped), “AIR BAG ON” indicator light,
“AIR BAG OFF” indicator light, front pas-
senger’s seat belt buc kle switch, seat belt
pretensioners, airbags, interconnecting wir-
ing and power sources. ( P.29)
■If the malfunction indicator lamp comes
on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving
trips.
If the light does not go off even after several
trips, contact your Lexus dealer as soon as
possible.
■Electric power steering system warning
light (warning buzzer)
When the battery charge becomes insuffi-
cient or the voltage temporarily drops, the
electric power steering system warning
light may come on and the warning buzzer
may sound.
■When the tire pressure warning light
comes on
Inspect the tires to check if a tire is punc-
tured.
If a tire is punctured: P.433
If none of the tires are punctured:
Turn the engine switch off then turn it to
IGNITION ON mode. Check if the tire
pressure warning light comes on or blinks.
If the tire pressure warning light blinks for
approximately 1 minute then stays on
There may be a malfunction in the tire
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
A buzzer sounds and the warning light comes on and flashes to indicate
that the master warning system has detected a malfunction.
P.429
4277-2. Steps to take in an emergency
7
When trouble arises
pressure warning system. Have the vehicle
inspected by your Lexus dealer immedi-
ately.
If the tire pressure warning light comes
on
1
After the temperature of the tires has
lowered sufficiently, check the inflation
pressure of each tire and adjust them to
the specified level.
2
If the warning light does not turn off
even after several minutes have
elapsed, check that the inflation pres-
sure of each tire is at the specified level
and perform initialization. ( P.392)
■The tire pressure warning light may
come on due to natural causes
The tire pressure warning light may come
on due to natural causes such as natural air
leaks and tire inflation pressure changes
caused by temperature. In this case, adjust-
ing the tire inflation pressure will turn off the
warning light (after a few minutes).
■Conditions that the tire pressure warn-
ing system may not function properly
P.390
WARNING
■If both the ABS and the brake system
warning lights remain on
Stop your vehicle in a safe place immedi-
ately and contact your Lexus dealer.
The vehicle will become extremely
unstable during braking, and the ABS
system may fail, which could cause an
accident resulting in death or serious
injury.
■When the electric power steering
system warning light comes on
When the light comes on yellow, the
assist to the power steering is restricted.
When the light comes on red, the assist
to the power steering is lost and handling
operations of the steering wheel become
extremely heavy.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using more
force than usual.
■If the tire pressure warning light
comes on
Be sure to observe the following precau-
tions.
Failure to do so could cause a loss of
vehicle control and result in death or
serious injury.
●Decelerate to the lowest appropriate
speed as soon as possible. Do not
drive over 50 mph (80 km/h).
●Check and adjust the tire inflation
pressure immediately.
●If the tire pressure warning light comes
on even after tire inflation pressure
adjustment, it is prob able that you have
a flat tire. Have the flat tire replaced by
the nearest Lexus dealer.
●Avoid abrupt maneuvering and brak-
ing.
If the vehicle tires deteriorate, you
could lose control of the steering
wheel or the brakes.
■If a blowout or sudden air leakage
should occur
The tire pressure warning system may
not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if pro-
vided), should be checked monthly when
cold and inflated to the inflation pressure
recommended by the vehicle manufac-
turer on the vehicle placard or tire infla-
tion pressure label (tire and load
information label). (If your vehicle has
tires of a different size than the size indi-
cated on the vehicle placard or tire infla-
tion pressure label [tire and load
information label], you should determine
the proper tire inflation pressure for
those tires.)
4317-2. Steps to take in an emergency
7
When trouble arises
In some situations, the master warning light and warning buzzer may not oper-
ate as specified. In this case, follow the instructions displayed in the warning
message.
If a warning light comes on or flashes at the same time that a warning message is
displayed, take corrective actio n according to the warning light. ( P.419)
*: A buzzer sounds the first time a message is shown on the multi-information display.
■Warning messages
The warning messages explained below
may differ from the actual messages
according to operation conditions and vehi-
cle specifications.
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check the level
of the engine oil, and add if necessary.
This message may appear if the vehicle is
stopped on a slope. Move the vehicle to a
level surface and check to see if the mes-
sage disappears.
■If “Engine Stoppe d Steering Power
Low” is displayed
This message is displa yed if the engine is
stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering wheel
firmly and operate it using more force than
usual.
■If “Auto Power Off to Conserve Battery”
is displayed
Power was turned off due to the automatic
power off function. Next time when starting
the engine, increase the engine speed
slightly and maintain that level for approxi-
mately 5 minutes to recharge the battery.
■If “Headlight System Malfunction Visit
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your
Lexus dealer immediately.
●The LED headlight system
●AFS (Adaptive Front-lighting System)
●The automatic headlight leveling system
●AHB (Automatic High Beam)
■If “Radar Cruise Control Unavailable
See Owner's Manual” is displayed
The dynamic radar cruise control with
full-speed range system is suspended tem-
porarily or until the problem shown in the
message is re solved. (causes and coping
methods: P.197, 203)
■If “Radar Cruise Control Unavailable” is
displayed
The dynamic radar cruise control with
full-speed range system cannot be used
temporarily. Use the system when it
Comes onDoes not sound
Indicates a condition, such as malfunction of electri-
cal components, their cond ition, or indicates the
need for maintenance
FlashesDoes not sound
Indicates a situation, such as when an operation has
been performed incorrectly, or indicates how to
perform an operation correctly
Warning buzzer*Warning
4357-2. Steps to take in an emergency
7
When trouble arises
( P.439)
The battery terminal connections
may be loose or corroded.
( P.385)
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. ( P.435)
One of the following may be the cause
of the problem:
One or both of the battery terminals
may be disconnected. ( P.385)
The battery may be discharged.
( P.439)
There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor- mally.
Do not use this starting procedure
except in cases of emergency.
1
Press the parking brake switch to
check that the parking brake is set.
(P.176)
Parking brake indicator will come on.
2 Turn the engine switch to ACCES-
SORY mode.
3 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency