
4137-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be 
t
owed
If towing is ne cessary, we recom-
mend having your vehicle towed by 
your Lexus dealer or commercial 
towing service, using a wheel-lift 
type truck or flatbed truck.
Use a safety chain system for all 
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or 
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all 
four wheels raised off the ground. If the 
vehicle is towed with the tires contacting 
the ground, the drivetrain and related 
parts may be damaged or an accident 
may occur due to a change in direction 
of the vehicle.
AWD models
Be sure to transport the vehicle with all 
four wheels raised off the ground. If the 
vehicle is towed with the tires contacting 
the ground, the driv etrain or related 
parts may be damaged, the vehicle may 
fly off the truck.
■While towing
●When towing using cables or chains, 
avoid sudden starts, etc. which place 
excessive stress on the towing eyelets, 
cables or chains. The towing eyelets, 
cables or chains may become dam-
aged, broken debris may hit people, 
and cause serious damage.
●Make sure to disable all functions of 
the vehicle height control of the elec-
tronically modulated air suspension. 
Otherwise, the vehicle height may 
change and part of your body may be 
caught under the vehicle, possibly 
causing injury. (
P.297)
●Do not turn the engine switch off.
This may lead to an accident as the 
rear wheels will be locked by the park-
ing lock. 
Also, there is a possibility that the 
steering wheel is locked and cannot be 
operated. 

4147-2. Steps to take in an emergency
In the following situations, it is not pos-
sible to be towed by another vehicle 
using cables or chains, as the rear 
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or 
commercial towing service.
There is a malfunction in the shift  control system. (
P.168, 429)
 There is a malfunction in the engine 
immobilizer system. ( P.63)
 There is a malfunction in the smart 
access system with push-button 
start. ( P.437)
 The battery is discharged. 
( P.439)
The following may indicate a problem 
with your transmission. Contact your 
Lexus dealer or commercial towing 
service before towing.
 The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal 
sound.
Do not tow with a sling-type truck to 
prevent body damage.
WARNING
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are 
installed securely.
If not securely installed, towing eyelets 
may come loose during towing.
NOTICE
■To prevent damage to the vehicle 
when towing using a wheel-lift type 
truck
●Do not tow the vehicle from the rear 
when the engine switch is off. The 
steering lock mechanism is not strong 
enough to hold the front wheels 
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at 
the opposite end of the raised vehicle. 
Without adequate clearance, the vehi-
cle could be damaged while being 
towed.
■To prevent damage to the vehicle 
when towing with a sling-type truck
Do not tow with a sling-type truck, either 
from the front or rear.
■To prevent damage to the vehicle 
during emergency towing
Do not secure cables or chains to the 
suspension components.
Situations when it is not possible 
to be towed by another vehicle
Situations when it is necessary to 
contact dealers before towing
Towing with a sling-type truck 

4167-2. Steps to take in an emergency
wheels, drive train, axles, steering and 
brakes must be in good condition.
To have your vehicle towed by another 
vehicle, the towing eyelet must be 
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1Take out the phillips-head screw-
driver and towing eyelet.
Phillips-head screwdriver
Towing eyelet
2 Remove the eyelet cover using a 
flathead screwdriver.
To protect the bodywork, place a rag 
between the screwdriver and the vehicle 
body as shown in the illustration.
3Insert the towing  eyelet into the 
hole and tighten partially by hand.
4 Tighten down the towing eyelet 
securely using a phillips-head 
screwdriver or hard metal bar.
5 Securely attach cables or chains to 
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and 
start the engine.
If the engine does not start, turn the engine 
switch to IGNITION ON mode.
7Shift the shift position to N and 
release the parking brake.
■While towing
If the engine is not running, the power assist 
for the brakes and steering will not function, 
making steering and braking more difficult.
Emergency towing procedure
A
B 

4227-2. Steps to take in an emergency
■Electric power steering system warning light (warning buzzer)
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warning buzzer)*
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to al ert the driver that his or her seat belt is not 
fastened. Once the engine switch is turned to IGNITION ON mode, the buzzer sounds. If 
the seat belt is still unfastened,  the buzzer sounds intermittently for a certain period of time 
after the vehicle reaches a certain speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer  sounds to alert the front passenger that his 
or her seat belt is not fastened. If the seat be lt is unfastened, the buzzer sounds intermittenly 
for a certain period of  time after the vehicle reaches a certain speed.
■Rear passengers’ seat belt reminder lights*1 (warning buzzer)*2
Warning lightDetails/Actions
(red)
or
(yellow)
Indicates a malfunction in the EPS (Electric Power Steering) system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates that remaining  fuel is approximately 3.4 gal. (13 L, 2.8 Imp. 
gal.) or less
 Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front pass enger to fasten their seat belts
 Fasten the seat belt. 
If the front passenger’s seat is occupied, the front passenger’s seat 
belt also needs to be fastened to  make the warning light (warning 
buzzer) turn off.
Warning lightDetails/Actions
Warns the rear passengers to fasten their seat belts
 Fasten the seat belt. 

4267-2. Steps to take in an emergency
■Brake hold operated indicator (warning buzzer)
■Master warning light (warning buzzer)
■Warning buzzer
In some cases, the bu zzer may not be heard 
due to being in a noisy location or audio 
sound.
■Front passenger detection sensor, seat 
belt reminder and warning buzzer
●If luggage is placed on the front passen-
ger seat, the front passenger detection 
sensor may cause th e warning light to 
flash and the warning buzzer to sound 
even if a passenger is not sitting in the 
seat.
●If a cushion is placed on the seat, the sen-
sor may not detect a passenger, and the 
warning light may not operate properly.
■SRS warning light
This warning light system monitors the air-
bag sensor assembly, Pop Up Hood com-
puter assembly, front impact sensors, side 
impact sensors (front  door), side impact 
sensors (front), side impact sensors (rear), 
driver’s seat position sensor, driver’s seat 
belt buckle switch,  front passenger occu-
pant classification system (ECU and sen-
sors), rear seat belt buckle switches (if 
equipped), “AIR BAG ON” indicator light, 
“AIR BAG OFF” indicator light, front pas-
senger’s seat belt buc kle switch, seat belt 
pretensioners, airbags, interconnecting wir-
ing and power sources. ( P.29)
■If the malfunction indicator lamp comes 
on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off  after several driving 
trips.
If the light does not go off even after several 
trips, contact your Lexus dealer as soon as 
possible.
■Electric power steering system warning 
light (warning buzzer)
When the battery charge becomes insuffi-
cient or the voltage temporarily drops, the 
electric power steering system warning 
light may come on and the warning buzzer 
may sound.
■When the tire pressure warning light 
comes on
Inspect the tires to check if a tire is punc-
tured.
If a tire is punctured:  P.433
If none of the tires are punctured:
Turn the engine switch off then turn it to 
IGNITION ON mode. Check if the tire 
pressure warning light comes on or blinks.
If the tire pressure warning light blinks for 
approximately 1 minute then stays on
There may be a malfunction in the tire 
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the brake hold system
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
A buzzer sounds and the warning light comes on and flashes to indicate 
that the master warning system has detected a malfunction.
P.429 

4277-2. Steps to take in an emergency
7
When trouble arises
pressure warning system. Have the vehicle 
inspected by your Lexus dealer immedi-
ately.
If the tire pressure warning light comes 
on
1
After the temperature of the tires has 
lowered sufficiently, check the inflation 
pressure of each tire and adjust them to 
the specified level.
2
If the warning light does not turn off 
even after several minutes have 
elapsed, check that the inflation pres-
sure of each tire is at the specified level 
and perform initialization. ( P.392)
■The tire pressure warning light may 
come on due to natural causes
The tire pressure warning light may come 
on due to natural causes such as natural air 
leaks and tire inflation pressure changes 
caused by temperature.  In this case, adjust-
ing the tire inflation pressure will turn off the 
warning light (after  a few minutes).
■Conditions that the  tire pressure warn-
ing system may not function properly
 P.390
WARNING
■If both the ABS and the brake system 
warning lights remain on
Stop your vehicle in a safe place immedi-
ately and contact your Lexus dealer.
The vehicle will become extremely 
unstable during braking, and the ABS 
system may fail, which could cause an 
accident resulting in death or serious 
injury.
■When the electric power steering 
system warning light comes on
When the light comes on yellow, the 
assist to the power steering is restricted. 
When the light comes on red, the assist 
to the power steering is lost and handling 
operations of the steering wheel become 
extremely heavy.
When steering wheel operations are 
heavier than usual, grip the steering 
wheel firmly and operate it using more 
force than usual.
■If the tire pressure warning light 
comes on
Be sure to observe the following precau-
tions.
Failure to do so could cause a loss of 
vehicle control and result in death or 
serious injury.
●Decelerate to the lowest appropriate 
speed as soon as possible. Do not 
drive over 50 mph (80 km/h).
●Check and adjust the tire inflation 
pressure immediately.
●If the tire pressure warning light comes 
on even after tire inflation pressure 
adjustment, it is prob able that you have 
a flat tire. Have the flat tire replaced by 
the nearest Lexus dealer.
●Avoid abrupt maneuvering and brak-
ing.
If the vehicle tires deteriorate, you 
could lose control of the steering 
wheel or the brakes.
■If a blowout or sudden air leakage 
should occur
The tire pressure warning system may 
not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if pro-
vided), should be checked monthly when 
cold and inflated to the inflation pressure 
recommended by the vehicle manufac-
turer on the vehicle placard or tire infla-
tion pressure label (tire and load 
information label). (If your vehicle has 
tires of a different size than the size indi-
cated on the vehicle placard or tire infla-
tion pressure label [tire and load 
information label], you should determine 
the proper tire inflation pressure for 
those tires.) 

4317-2. Steps to take in an emergency
7
When trouble arises
In some situations, the master warning  light and warning buzzer may not oper-
ate as specified. In this case, follow the instructions displayed in the warning 
message.
 If a warning light comes on or flashes at  the same time that a warning message is 
displayed, take corrective actio n according to the warning light. ( P.419)
*: A buzzer sounds the first time a message  is shown on the multi-information display.
■Warning messages
The warning messages explained below 
may differ from the actual messages 
according to operation conditions and vehi-
cle specifications.
■Warning buzzer
In some cases, the bu zzer may not be heard 
due to being in a noisy location or audio 
sound.
■If “Engine Oil Level Low Add or 
Replace” is displayed
The engine oil level is  low. Check the level 
of the engine oil, and add if necessary.
This message may appear if the vehicle is 
stopped on a slope. Move the vehicle to a 
level surface and check to see if the mes-
sage disappears.
■If “Engine Stoppe d Steering Power 
Low” is displayed
This message is displa yed if the engine is 
stopped while driving.
When steering wheel operations are 
heavier than usual, grip the steering wheel 
firmly and operate it using more force than 
usual.
■If “Auto Power Off to Conserve Battery” 
is displayed
Power was turned off due to the automatic 
power off function. Next time when starting 
the engine, increase the engine speed 
slightly and maintain  that level for approxi-
mately 5 minutes to recharge the battery.
■If “Headlight System Malfunction Visit 
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your 
Lexus dealer immediately.
●The LED headlight system
●AFS (Adaptive Front-lighting System)
●The automatic headlight leveling system
●AHB (Automatic High Beam)
■If “Radar Cruise Control Unavailable 
See Owner's Manual” is displayed
The dynamic radar cruise control with 
full-speed range system is suspended tem-
porarily or until the problem shown in the 
message is re solved. (causes and coping 
methods:  P.197, 203)
■If “Radar Cruise Control Unavailable” is 
displayed
The dynamic radar cruise control with 
full-speed range system cannot be used 
temporarily. Use the system when it 
Comes onDoes not sound
Indicates a condition, such as malfunction of electri-
cal components, their cond ition, or indicates the 
need for maintenance
FlashesDoes not sound
Indicates a situation, such as when an operation has 
been performed incorrectly, or indicates how to 
perform an operation correctly
Warning buzzer*Warning 

4357-2. Steps to take in an emergency
7
When trouble arises
( P.439)
 The battery terminal connections 
may be loose or corroded. 
( P.385)
The engine starting system may be 
malfunctioning due to an electrical 
problem such as electronic key battery 
depletion or a blown fuse. However, an 
interim measure is available to start the 
engine. ( P.435)
One of the following may be the cause 
of the problem:
 One or both of the battery terminals 
may be disconnected. ( P.385)
 The battery may be discharged. 
( P.439)
 There may be a malfunction in the 
steering lock system.
Contact your Lexus dealer if the problem 
cannot be repaired, or if repair procedures 
are unknown.
When the engine does not start, the 
following steps can be used as an 
interim measure to start the engine if 
the engine switch is functioning nor- mally.
Do not use this starting procedure 
except in cases of emergency.
1
Press the parking brake switch to 
check that the parking brake is set. 
(P.176)
Parking brake indicator will come on.
2 Turn the engine switch to ACCES-
SORY mode.
3 Press and hold the engine switch 
for about 15 seconds while 
depressing the brake pedal firmly.
Even if the engine can be started using 
the above steps, the system may be 
malfunctioning. Have the vehicle 
inspected by your Lexus dealer.
The starter motor does not turn 
over
The starter motor does not turn 
over, the interior lights and head-
lights do not turn on, or the horn 
does not sound.
Starting the engine in an emer-
gency