2020 Lexus IS350 service

711-2. Lexus Enform
1
For safety and security
IS350 AWD/IS350/IS300 AWD/IS300_U
When the engine switch is turned to IGNITION ON mode, the red indicator
light comes on for 2 seconds then turns off. Afterward, the green indicator light
comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage conditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction (contact
your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is
designed to automatically call the re sponse center. The responding agent
receives the vehicle’s location and attempts to speak with the vehicl\
e occu-
pants to assess the level of emergency. If the occupants are unable to commu-
nicate, the agent automatically treats the call as an emergency, contacts the
nearest emergency services provider to describe the situation, and requests
that assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Conn ect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response ce nter at 1-800-25-LEXUS (1-800-255-
3987) in the United Stat es, 1-877-539-8777 in Pu erto Rico or 1-800-265-
3987 in Canada, and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcemen t with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle locatio n data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the ro ad, push the “SOS” button to reach the
Safety Connect response center. Th e answering agent will determine your
vehicle’s location, assess the emergency, and dispatch the necessary assis-
tance required.
If you accidentally press the “SOS” button, tell the response-center agent that you
are not experiencing an emergency.
Safety Connect LED light Indicators
Safety Connect services

721-2. Lexus Enform
IS350 AWD/IS350/IS300 AWD/IS300_U
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a descript ion of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power radio\
transmitter and receiver. It receives and also sends out radio frequency (RF)
signals.
In August 1996, the Federal Commu nications Commission (FCC) adopted
RF exposure guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with the safe ty standards previously set by the fol-
lowing U.S. and internat ional standards bodies.
●ANSI (American National Stan dards Institute) C95.1 [1992]
●NCRP (National Council on Radiation Protection and Measurement)
Report 86 [1986]
●ICNIRP (International Commission on Non-Ionizing Radiation Protection)
[1996]
Those standards were based on comprehensive and periodic evaluations of
the relevant scientific literature. Over 120 scientists, engineers, and physi-
cians from universities, and governme nt health agencies and industries
reviewed the available body of rese arch to develop the ANSI Standard
(C95.1).
The design of Safety Connect complies wi th the FCC guidelines in addition to
those standards.
Safety information for Safety Connect

741-2. Lexus Enform
IS350 AWD/IS350/IS300 AWD/IS300_U
After you sign the Telematics Subscription Service Agreement, download the
Lexus Enform Remote app from your cellular phone’s app store, and register
within the app (or enroll and complete registration at the dealer), you can begin
using these services. ( P. 68)
A variety of subscription terms are availa ble. Contact your Lexus dealer, or call 1-
800-25-LEXUS (1-800-255-3987) fo r further subscription details.
■Availability of service
Lexus Enform Remote is available in the contiguous United States, Washington D.C. and
Alaska.
Lexus Enform Remote is not available in some countries or areas.
■Lexus Enform Remo te Information
●Lexus Enform Remote should only be used by authorized users.
●Laws in some communities may require that th e vehicle be within view of the user when
operating Lexus Enform Remote.
In some states, use of Lexus Enform Remo te may violate state or local laws. Before
using Lexus Enform Remote, chec k your state and local laws.
●Any malfunction of the Lexus should be repaired by your Lexus dealer.
●Lexus Enform Remote is designed to work at temperatures above -22 F (-30 C). This
specification is related to the Lexus Enform Remote operation, but is dependent on the
vehicle’s operating temperature range which may be different.
●Content is subject to change without notice.
●Some features of the Lexus Enform Remote may not be available on some models.
●Additional information can be found at www.lexus.com/enform/.
●Availability of functions of the Lexus Enform service is dependent on network reception
level.
■Safety information for Lexus Enform Remote
Refer to the safety information for Safety Connect: P. 72
LEXUS Enform Remote
: If equipped
Lexus Enform Remote is a cellular phone application that lets you view and
remotely control certain aspects of your vehicle.
For details about the functions and serv ices of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform Remote is achieved by using an embedded cel-
lular device in the vehicle (DCM: Data Communication Module).
Subscription

751-2. Lexus Enform
1
For safety and security
IS350 AWD/IS350/IS300 AWD/IS300_U
■Availability of service
Lexus Enform Service Connect is not available in some countries or areas.
■Lexus Enform Service Connect Information
Availability of functions of the Lexus Enform Service Connect is dependent on network
reception level.
■Safety information for Le xus Enform Service Connect
Refer to the safety information for Safety Connect: P. 72
LEXUS Enform Service Connect
: If equipped
Lexus Enform Service Connect uses embedded telematics hardware to col-
lect and transmit vehicle data that allows Lexus to provide:
●Vehicle Health Report (VHR)
(Safety Recalls, Service Campaigns, Current Vehicle Alerts, Required
Maintenance, and Vehicle Condition Status)
●Maintenance Notifications
●Vehicle Alert Notifications
For details about this service and how to register, refer to
http://www.lexus.com/enform/
.
The Lexus Enform Service Connect is achieved by using a Data Communica-
tion Module (DCM) built in the vehicle.

306
IS350 AWD/IS350/IS300 AWD/IS300_U4-6. Driving tips
●Use fluids that are appropriate to
the prevailing outside temperatures.
•Engine oil
• Engine coolant
• Washer fluid
●Have a service technician inspect the condition of the battery.
●Have the vehicle fitted with four snow tires or purchase a set of tire chains for
the rear tires.
*
Ensure that all tires are the specified size and brand, and that chains match the size
of the tires.
*: Tire chains cannot be mounted on the 18-inch tires.
Perform the following according to the driving conditions:
●Do not try to forcibly open a window or move a wiper that is frozen. Pour
warm water over the frozen area to me lt the ice. Wipe away the water imme-
diately to prevent it from freezing.
●To ensure proper operation of the c limate control system fan, remove any
snow that has accumulated on the air inlet vents in front of the windshield.
●Check for and remove any excess ice or snow that may have accumulated on
the exterior lights, vehicle’s roof, chassi s, around the tires or on the brakes.
●Remove any snow or mud from the bottom of your shoes before getting in the
vehicle.
Accelerate the vehicle slowly, keep a sa fe distance between you and the vehicle
ahead, and drive at a reduced spee d suitable to road conditions.
Winter driving tips
Carry out the necessary preparations an d inspections before driving the vehi-
cle in winter. Always drive the vehicle in a manner appropriate to the prevail-
ing weather conditions.
Preparation for winter
Before driving the vehicle
When driving the vehicle

3405-4. Using the radio
IS350 AWD/IS350/IS300 AWD/IS300_U
HD Radio™ Technology is the digital evolution of analog AM/FM radio. Your
radio product has a special receiver which allows it to receive digital broadcasts
(where available) in addition to the analog broadcasts it already receives.
Digital broadcasts have better sound qua lity than analog broadcasts as digital
broadcasts provide free, crystal clear audio with no static or distortion. For more
information, and a guide to available radio stations and programming, refer to
www.hdradio.com
.
“HD Radio features included in Lexus radios:
Digital Sound - HD Radio broadcasts deliver crystal-clear, digital audio quality to
listeners.
HD2/HD3 Channels - FM stations can prov ide additional digital only audio pro-
gramming with expanded content and format choices on HD2/HD3 channels.
PSD - Program Service Data (PSD) gives you on-screen information such as art-
ist name and song title.
iTunes Tagging - Listeners can tag (store) songs they like for later review and pur-
chase through iTunes.
Artist Experience - Images related to the broadcast are displayed on the radio
screen, such as album cover art and station logos.”
HD Radio™ Technology
HD Radio Technology manufactured under license from iBiquity Digital Corpora-
tion. U.S. and Foreign Patents.
For patents see http://dts.com/patents
. HD Radio, Artist Experience, and the HD,
HD Radio, and “ARC” logos are registered trademarks or trademarks of iBiquity
Digital Corporation in the United States and/or other countries.

3415-4. Using the radio
5
Lexus Display Audio system
IS350 AWD/IS350/IS300 AWD/IS300_U
■HD Radio™ Technology troubleshooting guide
■Reception sensitivity
●Maintaining perfect radio reception at all times is difficult due to the continually chang-
ing position of the antenna, differences in si gnal strength and surrounding objects, such
as trains, transmitters, etc.
●The radio antenna is mounted inside the rear window. To maintain clear radio reception,
do not attach metallic window tinting or other metallic objects to the antenna wire
mounted inside the rear window.
ExperienceCauseAction
Mismatch of time align-
ment- a user may hear a
short period of program-
ming replayed or an echo,
stutter or skip.The radio stations analog
and digital volume are not
properly aligned or the sta-
tion is in ballgame mode.None, radio broadcast
issue. A user can contact
the radio station.
Sound fades, blending in
and out.Radio is shifting between
analog and digital audio.
Reception issue, may
clear-up as the vehicle
continues to be driven. Set
“HD Radio” to off, can
force radio in an analog
audio.
Audio mute condition
when an HD2/HD3 multi-
cast channel had been
playing.The radio does not have
access to digital signals at
the moment.
This is normal behavior,
wait until the digital signal
returns. If out of the cover-
age area, seek a new sta-
tion.
Audio mute delay when
selecting an HD2/HD3
multicast channel preset.
The digital multicast con-
tent is not available until
HD Radio™ broadcast can
be decoded and make the
audio available. This takes
up to 7 seconds.
This is normal behavior,
wait for the audio to
become available.
Text information does not
match the present song
audio.Data service issue at the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/report_ra-
dio_station_
experiences.
No text information shown
for the present selected
frequency.Data service issue by the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/report_ra-dio_station_
experiences.

3425-4. Using the radio
IS350 AWD/IS350/IS300 AWD/IS300_U
■How to subscribe to SiriusXM Satellite Radio
All SiriusXM services, including satellite ra dio and data services, plus streaming ser-
vices, require a subscription, sold separately or as a package by Sirius XM Radio Inc.
(U.S.A.) or Sirius XM Canada Inc. (Canada), after any trial subscription which may be
included with your vehicle purchase or lease. To subscribe after yo ur trial subscription,
call 1-877-447-0011 (U.S.A.) or 1-877-438-9677 (Canada).
●IMPORTANT INFORMATION ABOUT YOUR SUBSCRIPTION:
Your SiriusXM services will automatically stop at the end of your trial unless you
decide to subscribe. If you decide to continue service, the paid subscription plan you
choose will automatically renew and you will be charged the rate in effect at that time
and according to your chosen payment meth od. Fees and taxes apply. You may cancel
at any time by calling 1-866-635-2349. See SiriusXM Customer Agreement for
complete terms at www.siriusxm.com
(U.S.A.) or www.siriusxm.ca (Canada). All fees
and programming subject to change. Traffic information not available in all markets.
●ABOUT SiriusXM Services
Most in-car trials today include SiriusXM’s best package  All Access. It includes
every channel available on yo ur radio, plus streaming.
●SiriusXM All Access Subscription
Listen everywhere with All Access. You get every channel available in your ride, plus
you can listen on the app and online - so yo u can enjoy the best SiriusXM has to offer,
anywhere life takes you. It’s the only pack age that gives you all of our premium pro-
gramming, including Howard Stern, every NFL, MLB
® and NBA game, every
NASCAR® race, NHL® games, 24/7 talk channels dedicated to the biggest leagues,
and more. You get all kinds of commercial-free music, including artist-dedicated chan-
nels and more, plus sports, news, talk and entertainment.
●RADIO OPERATION
Look for the Sirius, XM, SiriusXM, Band, SAT, AUX, Radio or Source button and
you’re in. If you can’t hear us, it’s easy to get started:
U.S.A.
• Locate your Radio ID by turning to Channe l 0. If you don’t see your number there,
go to siriusxm.com/activationhelp
to find it.
• Visit siriusxm.com/refresh
or call 1-855-MYREFRESH (697-3373) to send a
refresh signal to your radio.
Canada
• Locate your Radio ID by turning to Channel 0.
• Visit siriusxm.ca/refresh
to send a refresh signal to your radio or call 1-888-539-
7474 for service.
NOTICE
It is prohibited to copy, decompile, disassemble, reverse engineer, hack, manipulate, or
otherwise make available any te chnology or software incorporated in receivers compati-
ble with the SiriusXM Satellite Radio System or that support the SiriusXM website, the
Online Service or any of its content. Furthermore, the AMBE
® voice compression soft-
ware included in this product is protected by intellectual property rights including patent
rights, copyrights, and trade secret s of Digital Voice Systems, Inc.