Page 455 of 660

4557-1. Maintenance and care
7
Maintenance and care
IS350 AWD/IS350/IS300 AWD/IS300_U
■When using a car wash
If the door handle becomes wet while the electronic key is within the effective range, the
door may lock and unlock repeatedly. In that case, follow the following correction proce-
dures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or more separate from the vehicle while the vehi-
cle is being washed. (Take care to ensure that the key is not stolen.)
●Set the electronic key to battery-saving mode to disable the sm art access system with
push-button start. ( P. 137)
■Aluminum wheels
●Remove any dirt immediately by using a neutral detergent.
●Wash detergent off with water immediately after use.
●To protect the paint from damage, make sure to observe the following precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driving or park- ing in hot weather
■Bumpers
Do not scrub with abrasive cleaners.
■Front side windows water-repellent coating (if equipped)
●The following precautions can extend the effectiveness of the water-repellent coating.
• Remove any dirt, etc. from the front side windows regularly.
• Do not allow dirt and dust to accumulate on the windows for a long period.Clean the windows with a soft, damp cloth as soon as possible.
• Do not use wax or glass cleaners that co ntain abrasives when cleaning the windows.
• Do not use any metallic objects to remove condensation build up.
●When the water-repellent performance has become insufficient, the coating can be
repaired. Contact your Lexus dealer.
■Plated portions
If dirt cannot be removed, clean the parts as follows:
●Use a soft cloth dampened with an approxim ately 5% solution of neutral detergent and
water to clean the dirt off.
●Wipe the surface with a dry, soft cl oth to remove any remaining moisture.
●To remove oily deposits, use alcohol wet wipes or a similar product.
Page 482 of 660

4827-3. Do-it-yourself maintenance
IS350 AWD/IS350/IS300 AWD/IS300_U
Check the battery as follows.
■Battery exterior
Make sure that the battery terminals are not corroded and that there are no
loose connections, cracks, or loose clamps.
Terminals
Hold-down clamp
■Before recharging
When recharging, the battery produces hydrogen gas which is flammable and explosive.
Therefore, observe the following before recharging:
●If recharging with the battery installed on the vehicle, be sure to disconnect the ground
cable.
●Make sure the power switch on the charge r is off when connecting and disconnecting
the charger cables to the battery.
■After recharging/reconnecting the battery
The engine may not start. Follow the procedure below to initialize the system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the engine.
●Unlocking the doors using the smart access system with push-button start may not be
possible immediately after reconnecting the battery. If this happens, use the wireless
remote control or the mechanical key to lock/unlock the doors.
●Start the engine with the engine switch in ACCESSORY mode. The engine may not
start with the engine switch turned off. However, the engine will operate normally from
the second attempt.
●The engine switch mode is recorded by the vehicle. If the battery is disconnected and
reconnected, the vehicle will return the engi ne switch mode to the status it was in
before the battery was disconnected. Make su re to turn off the engine before discon-
necting the battery. Take extra care when connecting the battery if the engine switch
mode prior to the battery being disconnected is unknown.
If the system will not start even after mult iple attempts, contact your Lexus dealer.
Battery
1
2
1
2
3
Page 502 of 660
5027-3. Do-it-yourself maintenance
IS350 AWD/IS350/IS300 AWD/IS300_U
●Flathead screwdriver
●Small flathead screwdriver
●Lithium battery CR2032
Take out the mechanical key.
Remove the cover.
To prevent damage to the key, wrap the
tip of the screwd river with tape.
Remove the depleted battery.
Insert a new battery with the “+” termi-
nal facing up.
Electronic key battery
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
1
2
3
Page 503 of 660

5037-3. Do-it-yourself maintenance
7
Maintenance and care
IS350 AWD/IS350/IS300 AWD/IS300_U
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent type recommended by the manufacturer.
●Dispose of used batteries according to local laws.
■When the card key battery needs to be replaced (if equipped)
The battery for the card key is available only at Lexus dealers. Your Lexus dealer can
replace the battery for you.
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access system with push-button start and wireless remote control will not
function properly.
●The operational range will be reduced.
WARNING
■Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking. Keep away
from children. Failure to do so coul d result in death or serious injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
●Do not touch or move any other co mponent inside the remote control.
●Do not bend either of the battery terminals.
Page 513 of 660

513
When trouble arises8
IS350 AWD/IS350/IS300 AWD/IS300_U
8-1. Essential informationEmergency flashers ................... 514
If your vehicle has to be stopped in an
emergency.................................. 515
If the vehicle is trapped in rising water ................................. 516
8-2. Steps to take in an emergency
If your vehicle needs to be towed .............................................517
If you think something is wrong ........................................... 523
Fuel pump shut off system ...... 524
If a warning light turns on or a warning buzzer
sounds.......................................... 525
If a warning message is displayed..................................... 532
If you have a flat tire ..................559
If the engine will not start ........ 570
If the electronic key does not operate properly ............. 572
If the vehicle battery is discharged ................................. 575
If your vehicle overheats ......... 579
If the vehicle becomes stuck .............................................583
Page 555 of 660
5558-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
Con-
tinuous
An attempt was made to lock the
doors using the smart access system
with push-button start while the
electronic key was still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock the
doors again.
OnceCon-
tinuous
An attempt was made to lock either
front door by opening a door and
putting the inside lock button into
the lock position, then closing the
door with the electronic key still
inside the vehicle.
Retrieve the electronic key
from the vehicle and lock the
doors again.
OnceThe electronic key has a low battery.
Replace the electronic key bat-
tery. ( P. 502)
Once
The steering lock could not be
released within 3 seconds of the
engine switch being pressed.
Press the engine switch while
depressing the brake pedal and
moving the steering wheel left
and right.
Interior
buzzerExteriorbuzzerWarning messageDetails/Actions
(Flashes)
Page 570 of 660

5708-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again following correct starting procedures.
( P. 186)
●There may be a malfunction in th e engine immobilizer system. (P. 76)
One of the following may be the cause of the problem:
●The battery terminal connections may be loose or corroded.
●The battery may be discharged. ( P. 575)
The engine starting system may be malfun ctioning due to an electrical problem
such as electronic key battery depletio n or a blown fuse. However, an interim
measure is available to start the engine. ( P. 571)
If the engine will not start
If the engine will not start even though correct starting procedures are being
followed ( P. 186), consider each of the following points:
The engine will not start even thoug h the starter motor operates nor-
mally.
The starter motor turns over slowly , the interior lights and headlights
are dim, or the horn does not sound or sounds at a low volume.
The starter motor does not turn over
Page 572 of 660

5728-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
■Doors
Use the mechanical key (P. 119) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once
again within 5 seconds unlocks the
other doors.
Opens the windows and moon roof (turn and hold)*
*
: This setting must be custom ized at your Lexus dealer.
■Trunk
Turn the mechanical key clockwise
to open. (P. 79)
If the electronic key does not operate properly
If communication between the electron ic key and vehicle is interrupted (P.
137) or the electronic key cannot be us ed because the battery is depleted, the
smart access system with push-button st art and wireless remote control can-
not be used. In such cases, the doors and trunk can be opened and the engine
can be started by follow ing the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
1
2
3
4