2020 Lexus ES350 service
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Headlights..................................................................................................................................32
Head-up Display ...................................................................................................................... 29
Keys ........................................................................................................................... ................... 12
Lexus Climate Concierge .................................................................................................... 59
Lexus Enform Remote ........................................................................................................... 7 9
Lexus Enform Safety Connect ............................................................................................ 77
Lexus Enform Service Connect ......................................................................................... 80
Multi-information Display..................................................................................................... 2 6
Navigation System
*
Registering home ............................................................................................................... ........... 45
Destination search - Search by address .............................................................................. 45
Destination search - Search points of intere st by name ............................................... 46
Destination search - Search points of intere st by category .........................................47
Destination search - Search points of interest by phone number .............................47
Voice Command System .......................................................................................................... 6 4
Parking Brake .................................................................................................................. .........23
Pictorial Index................................................................................................................ ..............3
Remote Touch ................................................................................................................... ....... 37
SiriusXM Satellite Radio.......... .............................................................. .................... ............81
Smart Access System with Push-button Start ................................................................. 13
Turn Signal Lever .............................................................................................................. .......22
USB/AUX Ports .................................................................................................................. .... 72
Voice Command System
*
Basic operation ................................................................................................................ .............. 64
Command list................................................................................................................... ............... 65
Windshield Wipers and Washer .........................................................................................35
*: These features may be oper ated by Voice Command (See P.64)
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“SOS” button
LED light indicators
Microphone
Subscribers have the following Sa fety Connect services available:
● Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is designed
to automatically call the response center. The responding agent receives the vehicle’s
location and attempts to speak with the vehicle occupants to assess the level of emer-
gency. If the occupants are unable to comm unicate, the agent automatically treats the
call as an emergency, contacts the nearest emergency services provider to describe the
situation, and requests that assistance be sent to the location.
Lexus Enform Safety Connect (if equipped)
Safety Connect is a subscription-based telematics service that uses Global Positioning
System (GPS) data and embedded cellular tech nology to provide safety and security fea-
tures to subscribers. Safety Connect is supp orted by Lexus’ designated response center,
which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subs cription on select, telematics hardware-
equipped vehicles.
System components
A
B
C
Services
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●Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to assist them in
locating and recovering the vehicle. After fi ling a police report, call the Safety Connect
response center at 1-800-25-LEXUS (1-8 00-255-3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-265-3987 in Canada, and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Con-
nect-equipped vehicle location data may, un der certain circumstances, be shared with
third parties to locate your vehicle. Furth er information is available at Lexus.com.
● Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to reach the Safety
Connect response center. The answering agent will dete rmine your vehicle’s location,
assess the emergency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent that you are
not experiencing an emergency.
● Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS da ta to the already included warranty-based
Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-center
agent, who can help with a wide range of needs, such as: towing, flat tire, fuel delivery, etc.
For a description of the Roadside Assistance se rvices and their limitations, please see the
Safety Connect Terms and Conditions , which are available at Lexus.com.
After you have signed the Telematics Subscr iption Service Agreement and are enrolled,
you can begin receiving services.
A variety of subscription terms is available for purchase. Contact your Lexus dealer, call the
following or push the “SOS” button in your vehicle for further subscription details.
● The United States
1-800-25-LEXUS (1-800-255-3987)
● Canada
1-800-26-LEXUS (1-800-265-3987)
● Puerto Rico
1-877-539-8777
Subscription
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After you sign the Telematics Subscription Service Agreement, download the Lexus Enform
Remote app from your smart phone’s app store, and register within the app (or enroll and
complete registration at the dealer), you can begin using these services.
A variety of subscription terms are available. Contact your Lexus dealer, or call 1-800-25-
LEXUS (1-800-255-3987) for fu rther subscription details.
Lexus Enform Remote (if equipped)
Lexus Enform Remote is a smart phone applic ation that lets you view and remotely con-
trol certain aspects of your vehicle.
For details about the functions and serv ices of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform Remote is achieved by using DCM (Data Communication
Module).
Subscription
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Lexus Enform Service Connect (if equipped)
Lexus Enform Service Connect uses DCM (Data Communication Module) to collect and
transmit vehicle data that allows Lexus to provide:
● Vehicle Health Report (VHR) (Safety Reca lls, Service Campaigns, Current Vehicle
Alerts, Required Maintenance, and Vehicle Condition Status)
● Maintenance Notifications
● Vehicle Alert Notifications
For details about this service and how to register, refe r to http://www.lexus.com/enform/
.
The Lexus Enform Service Connect is achieved by using a DCM built in the vehicle.
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All SiriusXM services, including satellite radio and data services, plus streaming services,
require a subscription, sold separately or as a package by Sirius XM Radio Inc. (U.S.A.) or
Sirius XM Canada Inc. (Canada), after any tr ial subscription which may be included with
your vehicle purchase or lease. To subscri be after your trial subscription, call 1-877-447-
0011 (U.S.A.) or 1-877-438-9677 (Canada).
SiriusXM Satellite Radio
Most in-car trials today include SiriusXM’s best package All Access. It includes every
channel available on your radio, plus streaming.
For details, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S
MANUAL”.
Subscription
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Your Lexus dealer
Your Lexus dealer will provide quality maintenance and any other assistance
you may require.
If there is not a Lexus dealer near you, please call the following number:
■ U.S. OWNERS
● In the U.S. mainland or Canada:
Lexus Roadside Assistance
1-800-25-LEXUS or 1-800-255-3987 (Toll-Free)
● In Hawaii:
Servco Automotive Roadside Assistance/Customer Services
1-800-25-LEXUS or 1-800-255-3987 (Toll-Free)
■ CANADIAN OWNERS
● In Canada or the U.S. mainland:
Lexus Roadside Assist ance/Customer Service
1-800-26-LEXUS or 1-800-265-3987 (Toll-Free)
Please access our websites for further information.
● The U.S. mainland: www.lexus.com
● Hawaii: www.servcolexus.com
● Canada: www.lexus.ca
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