2020 Lexus ES350 door lock

3767-2. Steps to take in an emergency
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.107)
Use the mechanical key ( P.94) in
order to perform the following opera-
tions:
■Unlocking the door
1
Pull the driver’s door handle and
insert the mechanical key.
2
Unlock the door.
3
Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
With the door open, push down the
inside lock button.
2
Close the door.
■Opening the trunk
Turn the mechanical key clockwise to
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.107) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer as soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions

3787-2. Steps to take in an emergency
engine switch in step 3 above.
The engine does not start and modes will be
changed each time the switch is pressed.
(  P.146)
If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.64)
2 Open the hood. ( P.312)
If the battery is discharged
The following procedures may be
used to start the engine if the bat-
tery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the engine

3807-2. Steps to take in an emergency
low speed for an extended period, such
as in heavy traffic.
■When the battery is removed or dis-
charged
●Information stored in the ECU is cleared.
When the battery is depleted, have the
vehicle inspected at your Lexus dealer.
●Some systems may require initialization.
( P.415)
■When removing the battery terminals
When the battery terminals are removed,
the information stored in the ECU is
cleared. Before removi ng the battery termi-
nals, contact your Lexus dealer.
■Charging the battery
The electricity stored in the battery will dis-
charge gradually even when the vehicle is
not in use, due to natural discharge and the
draining effects of certain electrical appli-
ances. If the vehicle is left for a long time,
the battery may discharge, and the engine
may be unable to start. (The battery
recharges automatically during driving.)
■When recharging or replacing the bat-
tery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
battery is discharged. Use the wireless
remote control or the mechanical key to
lock or unlock the doors.
●The engine may not start on the first
attempt after the battery has recharged
but will start normally after the second
attempt. This is not a malfunction.
●The engine switch mode is memorized by
the vehicle. When the battery is recon-
nected, the system will return to the
mode it was in before the battery was dis-
charged. Before di sconnecting the bat-
tery, turn the engine switch off.
If you are unsure what mode the engine
switch was in befo re the battery dis-
charged, be especially careful when
reconnecting the battery.
■When replacing the battery
●Use a battery that conforms to European
regulations.
●Use a battery that the case size is same as
the previous one (LN3), 20 hour rate
capacity (20HR) is equivalent (70Ah) or
greater, and performance rating (CCA)
is equivalent (592A) or greater.
• If the sizes differ, the battery cannot be properly secured.
• Battery performance may decrease and the engine may not be able to start.
• If the 20 hour rate capacity is low, even if
the time period where the vehicle is not
used is a short time, the battery may dis-
charge and engine may not be able to
start.
For details, consult your Lexus dealer.
WARNING
■When removing the battery terminals
Always remove the negative (-) terminal
first. If the positive (+) terminal contacts
any metal in the surrounding area when
the positive (+) terminal is removed, a
spark may occur, leading to a fire in addi-
tion to electrical shocks and death or
serious injury.
■Avoiding battery fires or explosions
Observe the following precautions to
prevent accidentally igniting the flamma-
ble gas that may be emitted from the bat-
tery:
●Make sure each jumper cable is con-
nected to the correct terminal and that
it is not unintentiona lly in contact with
any other than the intended terminal.
●Do not allow the other end of the
jumper cable connected to the “+” ter-
minal to come into contact with any
other parts or metal surfaces in the
area, such as brackets or unpainted
metal.
●Do not allow the + and - clamps of the
jumper cables to come into contact
with each other.
●Do not smoke, use matches, cigarette
lighters or allow open flame near the
battery.

4068-2. Customization
*2: The default setting varies according to country.
*3:Except F SPORT models
*4:F SPORT models
■Head-up Display* ( P.84)
*:If equipped
■Door lock ( P.95, 99, 376)
FunctionDefault settingCustomized setting
Gauge informationTachometer
Eco Driving Indica-
tor
O
No content
Route guidance to destina-
tion/street name
*OnOffO
Driving support system displayOnOffO
Compass*OnOffO
Audio system operation statusOnOffO
FunctionDefault settingCustomized setting
Unlocking using a mechanical key
Driver’s door
unlocked in one step, all doors
unlocked in two step
All doors unlocked in one stepO
Automatic door locking function
Shift lever
linked door
locking opera- tionOff
OOSpeed linked door locking operation
Automatic door unlocking function
Shift lever
linked door unlocking operationOff
OODriver’s door linked door unlocking operation
Locking/unlocking of the trunk
when all doors are
locked/unlocked
OnOffO
ABC
ABC

4078-2. Customization
8
Vehicle specifications
■Smart access system with push-button start and wireless remote control
(  P.95, 106)
■Smart access system with push-button start ( P.95, 106)
■Wireless remote control ( P.92, 95, 106)
FunctionDefault settingCustomized setting
Operating signal (Buzzers)5OffOO1 to 7
Operation signal (Emergency
flashers)OnOffOO
Time elapsed before automatic
door lock function is activated if
door is not open ed after being
unlocked
60 seconds
Off
OO30 seconds
120 seconds
Open door warning buzzerOnOffO
FunctionDefault settingCustomized setting
Smart access system with push-
button startOnOffO
Smart door unlockingDriver’s doorAll the doorsOO
Time elapsed before unlocking all
the door when gripping and hold-
ing the driver’s door handle
2 seconds
Off
O1.5 seconds
2.5 seconds
Number of consecutive door lock
operations2 timesAs many as desiredO
FunctionDefault settingCustomized setting
Wireless remote controlOnOffO
Unlocking operation
Driver’s door
unlocked in one step, all doors
unlocked in two step
All doors unlocked in one stepOO
ABC
ABC
ABC

4088-2. Customization
■Trunk (P.99)
*:If equipped
■Driving position memory* ( P.114)
*:If equipped
■Outside rear view mirrors ( P.121)
Trunk unlocking operationPress and hold
(short)
One short press
O
Push twice
Press and hold (long)
Off
Theft deterrent panic modeOnOffO
Reservation lockOnOffOO
FunctionDefault settingCustomized setting
Hands Free Power Trunk Lid (kick
sensor)
*OnOffO
FunctionDefault settingCustomized setting
Selecting doors linked to the mem-
ory recall functionDriver’s doorAll doorsO
Driver’s seat slide movement when
exiting the vehicle
*FullOffOOPartial
Steering wheel movement*Tilt only
Off
OOTelescopic only
Tilt and telescopic
FunctionDefault settingCustomized set- ting
Automatic mirror folding and
extending operation
*
Linked to the lock-ing/ unlocking of the doorsOff
OLinked to opera-
tion of the engine switch
FunctionDefault settingCustomized settingABC
ABC
ABC
ABC

4138-2. Customization
8
Vehicle specifications
■Illumination (P.270)
*:If equipped
■Vehicle customization
●When the smart access system with
push-button start is off, the entry unlock
function cannot be customized.
●When the doors remain closed after unlocking the doors and the timer acti-
vated automatic door lock function acti-
vates, signals will be generated in
accordance with the operation buzzer
volume and operational signal (Emer-
gency flashers) function settings.●Some settings can be changed using a
FunctionDefault settingCustomized setting
Time elapsed before the interior
lights turn off15 seconds
Off
OO7.5 seconds
30 seconds
Operation after the engine switch
is turned offOnOffO
Operation when the doors are
unlockedOnOffO
Operation when you approach the
vehicle with the electronic key on
your person
OnOffO
Footwell lightsOnOffO
Instrument panel ornament light*
and door trim ornament lights
*OnOffO
Time elapsed before the outer foot
lights turn off15 seconds
Off
OO7.5 seconds
30 seconds
Operation of the outer foot lights
when you approach the vehicle
with the electronic key on your per-
son
OnOffO
Operation of the outer foot lights
when the doors are unlockedOnOffO
Operation of the outer foot lights
when a door is openedOnOffO
Fading out of the outer foot lights
when they turn offLongShortO
ABC

430What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical keys,
new genuine mechanical keys can
be made by your Lexus dealer.
( P.375)
 If you lose your electronic keys, the
risk of vehicle theft increases signifi-
cantly. Contact your Lexus dealer
immediately. ( P.375)
 Is the electronic key battery weak or
depleted? ( P.334)
 Is the engine switch in IGNITION
ON mode?
When locking the doors, turn the engine
switch off. ( P.146)
 Is the electronic key left inside the
vehicle?
When locking the doors, make sure that
you have the electronic key on your per-
son.
The function may not operate prop-
erly due to the condition of the radio
wave. ( P.107) 
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set.
Open the rear door from outside
and then unlock the child-protector
lock. ( P.98)
 The function to prevent the elec-
tronic key from being left inside the
trunk will operate and you can open
the trunk as usual. Take the key out
from the trunk. ( P.103)
 Did you press the engine switch
while firmly depressing the brake
pedal? ( P.143)
 Is the shift lever in P? ( P.147)
 Is the electronic key anywhere
detectable inside the vehicle?
( P.106)
 Is the steering wheel unlocked?
( P.144)
 Is the electronic key battery weak or
depleted?
If you have a problem, check the
following before contacting your
Lexus dealer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked or
unlocked
The rear door cannot be opened
The trunk lid is closed with the
electronic key left inside
If you think something is wrong
The engine does not start