2020 Lexus ES300h tow

2TABLE OF CONTENTS
For your information ......................................6
Reading this manual .................................... 10
How to search ................................................. 11
Pictorial index ................................................. 12
1-1. For safe use Before driving .................................... 22
For safe driving.................................. 23
Seat belts ............................................. 24
SRS airbags ....................................... 28
Front passenger occupant classifi- cation system ................................. 37
Exhaust gas precautions ................ 41
1-2. Child safety Riding with children......................... 42
Child restraint systems .................. 42
1-3. Lexus Enform Lexus Enform Safety Connect .. 54
Lexus Enform Remote .................. 58
Lexus Enform Service Connect 59
1-4. Hybrid system Hybrid system features ................. 60
Hybrid system precautions ......... 63
1-5. Theft deterrent system Immobilizer sy stem ........................ 67
Alarm.................................................... 69
2-1. Instrument cluster Warning lights and indicators ..... 72
Gauges and meters ....................... 76
Multi-information display............. 79
Head-up display .............................. 84Energy monitor/consumption
screen ............................................... 88
3-1. Key information Keys ....................................................... 96
3-2. Opening, closing and locking the doors and trunk
Doors .................................................... 99
Trunk .................................................. 103
Smart access system with push-but- ton start ........................................... 110
3-3. Adjusting the seats Front seats.......................................... 117
Driving position memory ............ 118
Head restraints ................................ 121
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................................ 123
Inside rear view mirror ................ 124
Outside rear view mirrors.......... 125
3-5. Opening and closing the windows and moon roof
Power windows ............................. 128
Moon roof ........................................ 130
4-1. Before driving Driving the vehicle......................... 134
Cargo and luggage...................... 139
Vehicle load limits........................... 141
Trailer towing................................... 142
Dinghy towing ................................. 142
1For safety and security
2Vehicle status information and
indicators
3Before driving
4Driving

4TABLE OF CONTENTS
Emission inspection and mainte-nance (I/M) programs ............. 316
6-3. Do-it-yourself maintenance Do-it-yourself service precautions............................................................ 317
Hood................................................... 319
Positioning a floor jack................ 319
Engine compartment................... 321
12-volt battery................................ 326
Tires ................................................... 329
Tire inflation pressure ................. 338
Wheels.............................................. 340
Air conditioning filter...................341
Cleaning the hybrid battery (trac- tion battery) air intake vent and fil-
ter..................................................... 343
Electronic key battery ................ 346
Checking and replacing fuses 348
Headlight aim................................. 350
Light bulbs ........................................ 351
7-1. Essential information Emergency flashers..................... 356
If your vehicle has to be stopped in an emergency ............................. 356
If the vehicle is trapped in rising water............................................... 357
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................... 359
If you think something is wrong 362
If a warning light turns on or a warn- ing buzzer sounds ..................... 364
If a warning message is displayed ........................................................... 374If you have a flat tire ....................
378
If the hybrid syst em will not start
.......................................................... 385
If you lose your keys.................... 387
If the fuel filler door cannot be opened .......................................... 387
If the electronic key does not oper- ate properly ................................. 388
If the 12-volt battery is discharged .......................................................... 390
If your vehicle overheats ........... 395
If the vehicle becomes stuck ... 398
8-1. Specifications Maintenance data (fuel, oil level, etc.) ................................................. 400
Fuel information............................ 407
Tire information ............................ 409
8-2. Customization Customizable features ............... 418
8-3. Items to initialize Items to initialize ........................... 429
9-1. For owners Reporting safety defects for U.S. owners ........................................... 432
Seat belt instructions for Canadian owners (in French) ................... 432
SRS airbag instructions for Cana- dian owners (in French) ......... 434
He

adlight aim instructions for
Canadian owners (in French) 440
7When trouble arises
8Vehicle specifications
9For owners

14Pictorial index
■Instrument panel
Power switch ............................................................................................................ P.143
Starting the hybrid system/changing the mo de...........................................P.143, 146
Emergency stop of the hybrid system ...................................................................... P.356
When the hybrid system will not start ......................................................................P.385
Warning messages .......................................................................................................... P.374
Shift lever...................................................................................................................P .150
Changing the shift position .............................................................................................. P.151
Precautions against towing............................... ............................................................P.359
When the shift lever does not move ............................................................................ P.151
Meters ......................................................................................................................... .P.76
Reading the meters/adjusting the instrume nt panel lights................................. P.76
Warning lights/indicator lights ...................................................................................... P.72
When the warning lights come on ............................................................................. P.364
Multi-information display ....................................................................................... P.79
Display ........................................................................................................................ .............. P.79
Energy monitor .....................................................................................................................P.88A
B
C
D

331-1. For safe use
1
For safety and security
●The portion of the front pillars, rear pillars
or roof side rail garnishes (padding) con-
taining the SRS curtain shield airbags
inside is scratched, cracked, or otherwise
damaged.
WARNING
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags.
Failure to do so may cause death or seri-
ous injury.
●The driver and all passengers in the
vehicle must wear their seat belts
properly.
The SRS airbags are supplemental
devices to be used with the seat belts.
●The SRS driver airbag deploys with
considerable force, and can cause
death or serious injury especially if the
driver is very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA) advises:
Since the risk zone for the driver’s air-
bag is the first 2 - 3 in. (50 - 75 mm) of
inflation, placing yourself 10 in. (250
mm) from your driver airbag provides
you with a clear margin of safety. This
distance is measured from the center
of the steering wheel to your breast-
bone. If you sit less than 10 in. (250
mm) away now, you can change your
driving position in several ways:
• Move your seat to the rear as far as you can while still reaching the pedals
comfortably.
• Slightly recline the back of the seat. Although vehicle designs vary, many
drivers can achieve the 10 in. (250
mm) distance, even with the driver seat
all the way forward, simply by reclining
the back of the seat somewhat. If
reclining the back of your seat makes it
hard to see the road, raise yourself by
using a firm, non-slippery cushion, or
raise the seat if your vehicle has that
feature.
• If your steering wheel is adjustable, tilt it downward. This points the airbag
toward your chest instead of your head
and neck.
The seat should be adjusted as recom-
mended by NHTSA above, while still
maintaining control of the foot pedals,
steering wheel, and your view of the
instrument panel controls.

341-1. For safe use
WARNING
●If the seat belt extender has been con-
nected to the front seat belt buckles
but the seat belt extender has not also
been fastened to the latch plate of the
seat belt, the SRS front airbags will
judge that the driver and front passen-
ger are wearing the seat belt even
though the seat belt has not been con-
nected. In this case, the SRS front air-
bags may not activate correctly in a
collision, resulting in death or serious
injury in the event of a collision. Be
sure to wear the seat belt with the seat
belt extender.
●The SRS front passenger airbag also
deploys with considerable force, and
can cause death or serious injury
especially if the front passenger is very
close to the airbag. The front passen-
ger seat should be as far from the air-
bag as possible with the seatback
adjusted, so the front passenger sits
upright.
●Improperly seated and/or restrained
infants and children can be killed or
seriously injured by a deploying airbag.
An infant or child who is too small to
use a seat belt should be properly
secured using a child restraint system.
Lexus strongly recommends that all
infants and children be placed in the
rear seats of the vehicle and properly
restrained. The rear seats are safer for
infants and children than the front pas-
senger seat. (P.42)
●Do not sit on the edge of the seat or
lean against the dashboard.
●Do not allow a child to stand in front of
the SRS front passenger airbag unit or
sit on the knees of a front passenger.
●Do not allow the front seat occupants
to hold items on their knees.
●Do not lean against the door, the roof
side rail or the front, side and rear pil-
lars.
●Do not allow anyone to kneel on the
passenger seats toward the door or
put their head or hands outside the
vehicle.

481-2. Child safety
extended.
6If the child restraint has a top tether
strap, follow the child restraint man-
ufacturer’s operation manual
regarding the installation, using the
top tether strap to latch onto the
top tether strap anchor. ( P.51)
7 After installing the child restraint
system, rock it back and forth to
ensure that it is installed securely.
(P.49)
■Booster seat
1 If installing the child restraint sys-
tem to the front passenger seat is
unavoidable, refer to P.44 for front
passenger seat adjustment.
2 Place the child restraint system on
the seat facing the front of the vehi-
cle.
Booster type
High back type
3 Sit the child in the child restraint
system. Fit the seat belt to the child
restraint system according to the
manufacturer’s in structions and
insert the plate into the buckle.
Make sure that the belt is not
twisted.
Check that the shoulder belt is correctly
positioned over the child’s shoulder and
that the lap belt is as low as possible.
(  P.24)
■Removing a child restraint system
installed with a seat belt
Press the buckle release button and
fully retract the seat belt.
When releasing the buckle, the child
restraint system may sp ring up due to the
rebound of the seat cushion. Release the
buckle while holding down the child
restraint system.
Since the seat belt auto matically reels itself,
slowly return it to the stowing position.

571-3. Lexus Enform
1
For safety and security
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect

651-4. Hybrid system
1
For safety and security
There is an air intake vent under the
rear seat (right side) for the purpose of
cooling the hybrid battery (traction
battery). If the vent becomes blocked,
the hybrid battery (traction battery)
may overheat, leading to a reduction in
the hybrid battery (traction battery)
output.
WARNING
●If your vehicle needs to be towed, do
so with front wheels raised. If the
wheels connected to the electric
motor (traction motor) are on the
ground when towing, the motor may
continue to generate electricity. This
may cause a fire. ( P.359)
●Carefully inspect the ground under the
vehicle. If you find that liquid has
leaked onto the ground, the fuel sys-
tem may have been damaged. Leave
the vehicle as soon as possible.
■Hybrid battery (traction battery)
●Never resell, hand over or modify the
hybrid battery. To prevent accidents,
hybrid batteries that have been
removed from a disposed vehicle are
collected through Lexus dealer. Do not
dispose of the battery yourself.
Unless the battery is properly col-
lected, the following may occur, result-
ing in death or serious injury:
• The hybrid battery may be illegally dis- posed of or dumped, and it is hazard-
ous to the environment or someone
may touch a high voltage part, result-
ing in an electric shock.
• The hybrid battery is intended to be used exclusively with your hybrid vehi-
cle. If the hybrid battery is used outside
of your vehicle or modified in any way,
accidents such as electric shock, heat
generation, smoke generation, an
explosion and electrolyte leakage may
occur.
When reselling or handing over your
vehicle, the possibility of an accident is
extremely high because the person
receiving the vehicle may not be aware
of these dangers.
●If your vehicle is disposed of without
the hybrid battery having been
removed, there is a danger of serious
electric shock if hi gh voltage parts,
cables and their connectors are
touched. In the event that your vehicle
must be disposed of, the hybrid battery
must be disposed of by your Lexus
dealer or a qualified service shop. If
the hybrid battery is not disposed of
properly, it may cause electric shock
that can result in death or serious
injury.
NOTICE
■Hybrid battery (traction battery)
Do not carry large amounts of water
such as water cooler bottles in the vehi-
cle. If water spills onto the hybrid battery
(traction battery), the battery may be
damaged. Have the vehicle inspected by
your Lexus dealer.
Hybrid battery (traction bat-
tery) air intake vent