2020 Lexus ES300h stop start

3777-2. Steps to take in an emergency
7
When trouble arises
the driven distance on the maintenance
schedule* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.312)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.312)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.312)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus deal er. After changing the
engine oil, make sure to reset the message.
(  P.323)
■If a message that in dicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have the vehicle inspected by your Lexus dealer
immediately.
■If a message that indicates the need for
referring to Owner’
s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.395)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malf unction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc-
tion”
• “Hybrid system malfunction”
•“Check Engine”
• “Hybrid battery system malfunction”
• “Accelerator system malfunction”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
• “Hybrid system stopped”
• “Engine stopped”
●If “Low Auxiliary Battery” is shown
• When the display goes off after several
seconds
*:
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off:
Start up the hybrid system using the proce-
dures for “If the 12-volt battery is dis-
charged” ( P.390).
*: Displays for about 6 seconds
●If “Maintenance required for Traction bat-
tery cooling parts” is shown, the filter may
be clogged, the air intake vent may be
blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure.
• If the air intake vent s and filters of the
hybrid battery (traction battery) are dirty,

3897-2. Steps to take in an emergency
7
When trouble arises
open.
■Key linked functions
1
Closes the windows and the moon roof
(turn and hold)
2
Opens the windows and the moon roof
(turn and hold)
These settings must be customized at your
Lexus dealer.
1Ensure that the shift lever is in P and
depress the brake pedal.
2
Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the power switch will turn to
ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4
Press the power switch shortly and
firmly.
In the event that the hybrid system still
cannot be started, contact your Lexus
dealer.
■Stopping the hybrid system
Set the parking brake, shift the shift lever to
P and press the power switch as you nor-
mally do when stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary
measure, it is recommended that the elec-
tronic key battery be replaced immediately
when the battery is depleted. (P.346)
WARNING
■When using the mechanical key and
operating the power windows or
moon roof
Operate the power window after check-
ing to make sure that there is no possibil-
ity of any passenger having any of their
body parts caught in the window or
moon roof.
Also, do not allow ch ildren to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the hybrid system

3927-2. Steps to take in an emergency
6Open and close any of the doors of
your vehicle with the power switch
off.
7 Maintain the engine speed of the
second vehicle and start the hybrid
system of your vehicle by turning
the power switch to ON mode.
8 Make sure the “READY” indicator
comes on. If the indicator does not
come on, contact your Lexus
dealer.
9 Once the vehicle’s hybrid system
has started, remove the jumper
cables in the exact reverse order
from which they were connected.
10 Close the exclusive jump starting
terminal cover, and reinstall the fuse
box cover to its original position.
Once the hybrid system starts, have the
vehicle inspected at your Lexus dealer as
soon as possible.
■Starting the hybrid system when the 12-
volt battery is discharged
The hybrid system cannot be started by
push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio sys-
tem while the hybrid system is stopped.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■When the 12-volt battery is removed or
discharged
●Information stored in the ECU is cleared.
When the 12-volt battery is depleted,
have the vehicle inspected at your Lexus
dealer.
●Some systems may require initialization.
(  P.429)
■When removing the 12-volt battery ter-
minals
When the 12-volt battery terminals are
removed, the information stored in the
ECU is cleared. Before removing the 12-
volt battery terminals, contact your Lexus
dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradually even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.)
■When recharging or replacing the 12-
volt battery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.
●The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.
●The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off.
If you are unsure what mode the power
switch was in before the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
■When replacing the 12-volt battery
●Use a 12-volt battery that conforms to
European regulations.
●Use a 12-volt battery that the case size is
same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent
(60Ah) or greater, and performance rat-
ing (CCA) is equivalent (345A) or
greater.

3967-2. Steps to take in an emergency
engine coolant is unavailable.
6Start the hybrid system and turn the
air conditioning system on to check
that the radiator cooling fan oper-
ates and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning
system is turned on immediately after a
cold start. Confirm that the fan is operating
by checking the fan sound and air flow. If it
is difficult to check these, turn the air con-
ditioning system on and off repeatedly.
(The fan may not operate in freezing tem-
peratures.)
7 If the fan is not operating:
Stop the hybrid system immediately
and contact your Lexus dealer.
If the fan is operating:
Have the vehicle inspected at the
nearest Lexus dealer.
If “Hybrid system overheated Out-
put power reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe place.
2 Stop the hybrid system and care-
fully lift the hood. 3
After the hybrid system has cooled
down, inspect the hoses and radia-
tor core (radiato r) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.
4 The coolant level is satisfactory if it
is between the “FULL” and “LOW”
lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if
A
B
A
B
C

3977-2. Steps to take in an emergency
7
When trouble arises
power control unit coolant is unavailable.
6After stopping the hybrid system
and waiting for 5 minutes or more,
start the hybrid system again and
check if “Hybrid system overheated
Output power reduced” is shown
on the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact your
Lexus dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be driven
normally.
However, if the message appears again fre-
quently, contact your Lexus dealer.
WARNING
■When inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious
injury such as burns.
●If steam is seen coming from under the
hood, do not open the hood until the
steam has subsided. The engine com-
partment may be very hot.
●After the hybrid system has been
turned off, check that the “READY”
indicator are off.
When the hybrid system is operating,
the gasoline engine may automatically
start, or the cooling fan may suddenly
operate even if the gasoline engine
stops. Do not touch or approach rotat-
ing parts such as the fan, which may
lead to fingers or clothing (especially a
tie, a scarf or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant inlet cap or
coolant reservoir caps while the hybrid
system and radiator are hot.
High temperature steam or coolant
could spray out.
NOTICE
■When adding engine/power control
unit coolant
Add coolant slowly after the hybrid sys-
tem has cooled down sufficiently. Adding
cool coolant to a hot hybrid system too
quickly can cause damage to the hybrid
system.
■To prevent damage to the cooling sys-
tem
Observe the following precautions:
●Avoid contaminating the coolant with
foreign matter (such as sand or dust
etc.).
●Do not use any coolant additive.

3987-2. Steps to take in an emergency
1Stop the hybrid system. Set the
parking brake and shift the shift
lever to P.
2
Remove the mud, snow or sand
from around the front wheels.
3
Place wood, stones or some other
material under the front wheels to
help provide traction.
4
Restart the hybrid system.
5
Shift the shift lever to D or R and
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.
■When it is difficult to free the vehicle
Press the switch to turn off TRAC.
If the vehicle becomes stuck
Carry out the following proce-
dures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, objects or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to un expected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damaging the transmission
and other components
●Avoid spinning the front wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.

445What to do if... (Troubleshooting)
In this case, the hybrid system can be
started in a temporary way. ( P.389)
Is the 12-volt battery discharged?
( P.390)
 Is the power switch in ON mode?
If you cannot release the shift lever
by depressing the brake pedal with
the power switch in ON mode
( P.151)
 It is locked automatically to prevent
theft of the vehicle. ( P.143)
 Is the window lock switch pressed?
The power window except for the one at
the driver’s seat cannot be operated if the
window lock switch is pressed. ( P.129)
 The auto power off function will be
operated if the vehicle is left in
ACCESSORY or ON mode
(hybrid system is not operating) for
a period of time. ( P.146) 
The seat belt reminder light is flash-
ing
Are the driver and the passengers wearing
the seat belts? ( P.367)
 The parking brake indicator is on
Is the parking brake released? ( P.155)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.364, 374)
 Did anyone inside the vehicle open
a door during setting the alarm?
The sensor detects it and the alarm sounds.
( P.69)
To stop the alarm, turn the power
switch to ON mode, or start the hybrid
system.
 Is the message displayed on the
multi-information display?
Check the message on the multi-informa-
tion display. ( P.374)
 When a warning light turns on or a
warning message is displayed, refer
to P.364, 374.
The shift lever cannot be shifted
from P even if you depress the
brake pedal
The steering wheel cannot be
turned after the hybrid system is
stopped
The windows do not open or
close by operating the power
window switches
The power switch is turned off
automatically
A warning buzzer sounds during
driving
An alarm is activated and the
horn sounds
A warning buzzer sounds when
leaving the vehicle
A warning light turns on or a
warning message is displayed

Alphabetical index449
Door courtesy lights ....................................277
Door lockDoors .................................................................. 99
Smart access system with push-button start ................................................................... 110
Wireless remote control........................... 97
Doors ................................................................... 99 Automatic door lock ing and unlocking
system ............................................................102
Door glasses ..................................................128
Door lock.......................................................... 99
Open door warning bu zzer .......100, 102
Outside rear view mirrors ......................125
Rear door child-protectors ....................102
Drive distance .................................................. 80
Drive info 1/Drive info 2 .............................. 80
Driver’s seat position memory .................. 118 Driving position memory .......................... 118
Memory recall function ............................. 119
Drive-start control ........................................135
Driving................................................................134 Break-in tips ...................................................135
Correct driving posture .............................23
Driving Mode Select switch ................... 212
Hybrid vehicle driving tips ......................251
Procedures ..................................................... 134
Winter drive tips......................................... 253
Driving information display ........................ 80
Driving Mode Select switch...................... 212
Driving range ................................................... 80
Driving support system information display ...............................................................................81
Dynamic radar cruise control with full- speed range..................................................196Warning message..................................... 204
E
ECB (Electronically Controlled Brake Sys- tem) .................................................................247
Eco drive mode .............................................. 212
EDR (Event data recorder) ........................... 8
Elapsed time ..................................................... 80 Electric motor (traction motor) ................ 60
Electric Power Steering (EPS)
Function .......................................................... 247
Warning light .............................................. 366
Electronically Controlled Brake System (ECB) .............................................................247
Electronic key .................................................. 96 Battery-saving function................................ 111
If the electronic key does not operate properly ...................................................... 388
Replacing the battery ...............................346
Emergency, in case of If a warning buzzer sounds...................364
If a warning light turns on.......................364
If a warning message is displayed ..... 374
If the 12-volt battery is discharged ... 390
If the electronic key does not operate properly ...................................................... 388
If the fuel filler do or cannot be opened
..........................................................................387
If the hybrid system will not start ....... 385
If the vehicle is trapped in rising water ..........................................................................357
If you have a flat tire ..................................378
If you lose your keys .................................387
If you think something is wrong..........362
If your vehicle becomes stuck ............ 398
If your vehicle has to be stopped in an emergency ................................................ 356
If your vehicle needs to be towed .... 359
If your vehicle overheats ....................... 395
Emergency flashers .................................... 356
Energy monitor ............................................... 88
Engine ACCESSORY mode............................... 146
Compartment................................................321
Hood ................................................................. 319
How to start the hybrid system.............143
Identification number ................................ 401
If the hybrid system will not start ....... 385
If your vehicle has to be stopped in an emergency ................................................ 356