2020 Lexus ES300h maintenance

3066-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom, liber-
ally apply water to the vehicle body,
wheel wells and underside of the
vehicle to remove any dirt and dust.
 Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
 For hard-to-remove marks, use car
wash soap and rinse thoroughly with
water.
 Wipe away any water.
 Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean surface,
apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface
scratches caused in a car wash etc.
●The coating lasts for 5 to 8 years from
when the vehicle is delivered from the
plant.
●The restoration time differs depending on
the depth of the scratch and outside tem-
perature.
The restoration time may become
shorter when the coating is warmed by
applying warm water.
●Deep scratches caused by keys, coins,
etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Fold the mirrors befo re washing the vehi-
cle. Start washing from the front of the
vehicle. Make sure to extend the mirrors
before driving.
●Brushes used in automatic car washes
may scratch the vehicle body and dam-
age the paint.
●Rear spoiler may not be washable in
some automatic car washes. There may
also be an increased risk of damage to
vehicle.
■High pressure car washes
As water may enter the cabin, do not bring
the nozzle tip near the gaps around the
doors or perimeter of windows, or spray
these areas continuously.
■Notes for the smart access system with
push-button start
If the door handle becomes wet while the
electronic key is within the effective range,
the door may lock and unlock repeatedly. In
that case, follow the following correction
procedures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or
more separate from the vehicle while the
vehicle is being wash ed. (Take care to
ensure that the key is not stolen.)
●Set the electronic key to battery-saving
mode to disable the smart access system
with push-button start. ( P.111)
■Aluminum wheels
●Remove any dirt immediately by using a
neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage, make
sure to observe the following precau-
tions.
• Do not use acidic, alkaline or abrasive
detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driving or park-
ing in hot weather
■Bumpers
Do not scrub with abrasive cleaners.
Cleaning and protecting the
vehicle exterior
Perform cleaning in a manner
appropriate to each component
and its material.
Cleaning instructions

3076-1. Maintenance and care
6
Maintenance and care
■Front side windows water-repellent
coating
●The following precautions can extend the
effectiveness of the water-repellent coat-
ing.
• Remove any dirt, etc. from the front side
windows regularly.
• Do not allow dirt and dust to accumulate on the windows for a long period.
Clean the windows with a soft, damp
cloth as soon as possible.
• Do not use wax or glass cleaners that
contain abrasives when cleaning the win-
dows.
• Do not use any metallic objects to
remove condensation build up.
●When the water-repellent performance
has become insufficie nt, the coating can
be repaired. Contact your Lexus dealer.
■Plated portions
If dirt cannot be removed, clean the parts as
follows:
●Use a soft cloth dampened with an
approximately 5% solution of neutral
detergent and water to clean the dirt off.
●Wipe the surface with a dry, soft cloth to
remove any remaining moisture.
●To remove oily deposits, use alcohol wet
wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of the
engine compartment. Doing so may
cause the electrical components etc. to
catch fire.
■When cleaning the windshield (vehi-
cles with rain-sensing windshield wip-
ers)
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wip-
ers may operate unexpectedly in the fol-
lowing situations, and may result in hands
being caught or other serious injuries
and cause damage to the wiper blades.
Off
AUTO
●When the upper part of the windshield
where the raindrop sensor is located is
touched by hand
●When a wet rag or similar is held close
to the raindrop sensor
●If something bumps against the wind-
shield
●If you directly touch the raindrop sen-
sor body or if something bumps into
the raindrop sensor
■Precautions regarding the exhaust
pipes
As exhaust gases cause the exhaust
pipes to become quite hot, do not touch
the exhaust pipes while the hybrid system
is operating or immediately after the
hybrid system is turned off.
When washing the vehicle, be careful not
to touch the exhaust pipes until they have
cooled sufficiently, as touching hot
exhaust pipes can cause burns.
A
B

3086-1. Maintenance and care
WARNING
■Precaution regarding the rear
bumper with Blind Spot Monitor (if
equipped)
If the paint of the rear bumper is chipped
or scratched, the system may malfunc-
tion. If this occurs, consult your Lexus
dealer.
NOTICE
■To prevent paint deterioration and
corrosion on the body and compo-
nents (aluminum wheels etc.)
●Wash the vehicle immediately in the
following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar, pollen or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron
powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
●If the paint is chip ped or scratched,
have it repaired immediately.
●To prevent the wheels from corroding,
remove any dirt and store in a place
with low humidity when storing the
wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic
substances or scrub with a hard brush.
This may damage the surfaces of the
lights.
●Do not apply wax to the surfaces of the
lights.
Wax may cause damage to the lenses.
■When using an automatic car wash
(vehicles with rain-sensing windshield
wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wip-
ers may operate and the wiper blades
may be damaged.
■When using a high-pressure car wash
●When washing the vehicle, do not let
water of the high-p ressure washer hit
directly or the vicinity of the camera.
Due to the shock from the high-pres-
sure water, it is possible the device may
not operate as normal.
●Do not bring the nozzle tip close to
boots (rubber or resin manufactured
cover), connectors or the following
parts. The parts may be damaged if
they come into contact with high-pres-
sure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at least 11.9
in. (30 cm) away from the vehicle
body. Otherwise resin section, such as
molding and bumpers, may be
deformed and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of the
windshield continuously.
If water enters the air conditioning sys-
tem intake located near the lower part
of the windshield, th e air conditioning
system may not operate correctly.
●Do not wash the underside of the vehi-
cle using a high pressure car washer.

3096-1. Maintenance and care
6
Maintenance and care
Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
 If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
■Shampooing the carpets
There are several commercial foaming-type
cleaners available. Use a sponge or brush
to apply the foam. Rub in overlapping cir-
cles. Do not use water. Wipe dirty surfaces
and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible.
■Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or spon ge. Also check the
belts periodically for excessive wear, fraying
or cuts.
■When cleaning the carpeted portions of
the glove box, console box, etc.
If a strong adhesive tape is used, there is a
possibility that the surface of the carpet
could be damaged.
Cleaning and protecting the
v
ehicle interior
Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehi-
cle, such as on the floor, on the rear
seats, in the hybrid battery (traction
battery) air vents, and in the trunk.
(  P.65)
Doing so may cause the hybrid battery,
electrical components, etc. to mal-
function or catch fire.
●Do not get any of the SRS components
or wiring in the vehicle interior wet.
(  P.28)
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury.
■Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructing the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gasoline,
alkaline or acidic solutions, dye, and
bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.

3106-1. Maintenance and care
Remove dirt using a water-damp-
ened soft cloth or synthetic chamois.
 Wipe the surface with a dry soft
cloth to remove any remaining
moisture.
■Cleaning the areas with satin-finish
metal accents
The metal areas use a layer of real metal for
the surface. It is necessary to clean them
regularly. If dirty area s are left uncleaned for
long periods of time, they may be difficult to
clean.
 Remove dirt and dust using a vac-
uum cleaner.
 Wipe off any excess dirt and dust
with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approxi-
mately 5% neutral wool detergent.
Wring out any excess water from
the cloth and thoroughly wipe off all
remaining traces of detergent.
 Wipe the surface with a dry soft
cloth to remove any remaining
moisture. Allow the leather to dry in
a shaded and ventilated area.
■Caring for leather areas
Lexus recommends cleani ng the interior of
the vehicle at least twice a year to maintain
the quality of the vehicle’s interior.
NOTICE
■Preventing damage to leather sur-
faces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather
surfaces immediately.
●Do not expose the vehicle to direct
sunlight for extended periods of time.
Park the vehicle in the shade, espe-
cially during summer.
●Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather
surface if the vehicle interior heats up
significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system
may be damaged if water comes into
contact with electrical components such
as the audio system above or under the
floor of the vehicle. Water may also
cause the body to rust.
■When cleaning the inside of the wind-
shield
Do not allow glass cleaner to contact the
lens. Also, do not touch the lens.
(  P.172)
■Cleaning the inside of the rear win-
dow
●Do not use glass cleaner to clean the
rear window, as this may cause dam-
age to the rear window defogger
heater wires or antenna. Use a cloth
dampened with lukewarm water to
gently wipe the window clean. Wipe
the window in strokes running parallel
to the heater wires or antenna.
●Be careful not to scratch or damage
the heater wires or antenna.
Cleaning the areas with satin-fin-
ish metal accents
Cleaning the leather areas

3116-1. Maintenance and care
6
Maintenance and care
Remove dirt and dust using a vac-
uum cleaner.
 Wipe it off with a soft cloth damp-
ened with neutral detergent diluted
to approximately 1%.
 Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
Cleaning the synthetic leather
areas

3126-2. Maintenance
6-2.Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts
be used for repairs to ensure performance
of each system. If non-Lexus parts are used
in replacement or if a repair shop other than
a Lexus dealer perfor ms repairs, confirm
the warranty coverage.
■Allow inspection and repairs to be per-
formed by a Lexus dealer
●Lexus technicians are well-trained spe-
cialists and are kept up to date with the
latest service information. They are well
informed about the operations of all sys-
tems on your vehicle.
●Keep a copy of the repa ir order. It proves
that the maintenance that has been per-
formed is under warra nty coverage. If any
problem should arise while your vehicle is
under warranty, your Lexus dealer will
promptly take care of it.
General maintenance should be per-
formed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance sched-
ule.
For details about ma intenance items and
schedules, refer to the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■Resetting the message indicating main-
tenance is required
After the required maintenance is per-
formed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure
described below:
1
Press or of the meter control
switches and select .
2
Press or of the meter control
switches and select “Vehicle Settings”.
Then press “OK”.
Maintenance requirements
To ensure safe and economical driv-
ing, day-to-day care and regular
maintenance are essential. It is the
owner’s responsibility to perform
regular checks. Lexus recommends
the following maintenance:
WARNING
■If your vehicle is not properly main-
tained
Improper maintenanc e could result in
serious damage to the vehicle and possi-
ble death or serious injury.
■Handling of the 12-volt battery
●Engine exhaust, some of its constitu-
ents, and a wide variety of automobile
components contain or emit chemicals
known to the State of California to
cause cancer and birth defects and
other reproductive harm. Work in a
well ventilated area.
●Oils, fuels and fluids contained in vehi-
cles as well as waste produced by
component wear contain or emit
chemicals known to the State of Cali-
fornia to cause cancer and birth
defects or other reproductive harm.
Avoid exposure and wash any affected
area immediately.
●12-volt battery posts, terminals and
related accessories contain lead and
lead compounds which are known to
cause brain damage. Wash your hands
after handling. ( P.326)
General maintenance
Scheduled maintenance

3136-2. Maintenance
6
Maintenance and care
3Press or of the meter control
switches and select “Scheduled Mainte-
nance”. Then press “OK”.
4
Select “Yes” and press “OK”.
A message will be disp layed when the reset
procedure has been completed.
You can perform some maintenance
procedures by yourself.
Please be aware that do-it-yourself
maintenance may affect warranty cov-
erage.
The use of Lexus repair manuals is recom-
mended.
For details about warranty coverage, refer
to the separate “Owner’s Guide”, “War-
ranty and Service Guide”, “Owner’s Man-
ual Supplement” or “Warranty Booklet”.
Do-it-yourself maintenance
General maintenance
Listed below are the general main-
tenance items that should be per-
formed at the intervals specified in
the “Warranty and Service Guide”
or “Owner’s Manual Supplement”.
It is recommended that any prob-
lem you notice should be brought to
the attention of your Lexus dealer
or qualified service shop for advice.
WARNING
■If the hybrid system is operating
Turn the hybrid system off and ensure
that there is adequate ventilation before
performing maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at the
correct level?
(  P.325)
Engine/power
control unit cool-
antIs the engine/power
control unit coolant at
the correct level?
( P.323)
Engine oil
Is the engine oil at the
correct level?
( P.321)
Exhaust system
There should not be
any fumes or strange
sounds.