2020 Lexus ES300h air condition

571-3. Lexus Enform
1
For safety and security
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect

591-3. Lexus Enform
1
For safety and security
when operating Lexus Enform Remote.
In some states, use of Lexus Enform
Remote may violate state or local laws.
Before using Lexus Enform Remote,
check your state and local laws.
●Any malfunction of the Lexus should be
repaired by your Lexus dealer.
●Lexus Enform Remote is designed to
work at temperatures above -22°F (-
30°C). This specification is related to the
Lexus Enform Remote operation, but is
dependent on the vehicle’s operating
temperature range which may be differ-
ent.
●Content is subject to change without
notice.
●Some features of the Lexus Enform
Remote may not be available on some
models.
●Additional information can be found at
www.lexus.com/enform/.
●Availability of func tions of the Lexus
Enform service is de pendent on network
reception level.
■Safety information for Lexus Enform
Remote
Refer to the safety information for Safety
Connect: P.57
*: If equipped
■Availability of service
Lexus Enform Service Connect is not avail-
able in some countries or areas.
■Lexus Enform Serv ice Connect Infor-
mation
Availability of functions of the Lexus Enform
Service Connect is dependent on network
reception level.
■Safety information for Lexus Enform
Service Connect
Refer to the safety information for Safety
Connect: P.57
Lexus Enform Service Con-
nect
*
Lexus Enform Service Connect
uses DCM (Data Communication
Module) to collect and transmit
vehicle data that allows Lexus to
provide:
 Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle Alerts,
Required Maintenance, and Vehi-
cle Condition Status)
 Maintenance Notifications
 Vehicle Alert Notifications
For details about this service and
how to register, refer to
http://www.lexus.com/enform/
.
The Lexus Enform Service Con-
nect is achieved by using a DCM
built in the vehicle.

631-4. Hybrid system
1
For safety and security
The illustration is an example for explanation and may differ from the actual item.
Warning label
Service plug
Hybrid battery (traction battery)
High voltage cables (orange)
Electric motor (traction motor)
Power control unit
Air conditioning compressor
■Running out of fuel
When the vehicle has run out of fuel and the
hybrid system cannot be started, refuel the
vehicle with at least enough gasoline to
make the low fuel level warning light
(  P.367) go off. If there is only a small
amount of fuel, the hybrid system may not
be able to start. (The standard amount of fuel is about 2.4gal. [9.0 L, 2.0 Imp.gal.],
when the vehicle is on a level surface. This
value may vary when the vehicle is on a
slope. Add extra fuel when the vehicle is
inclined.)
■Electromagnetic waves
●High voltage parts and cables on hybrid
vehicles incorporate electromagnetic
Hybrid system precautions
Take care when handling the hybrid system,
as it is a high voltage system (about
650 V at maximum) as well as contains parts that become extremely hot when
the hybrid system is operating. Obey th e warning labels attached to the vehi-
cle.
System components
A
B
C
D
E
F
G

1083-2. Opening, closing and locking the doors and trunk
■Using the mechanical key
The trunk can be also opened using the
mechanical key. ( P.388)
If the trunk is unlocked using the mechani-
cal key, the power trunk lid and trunk easy
closer will not be operational. To return
them to an operational state, fully close the
trunk lid by hand.
■If the smart access system with push-
button start or the wireless remote con-
trol does not operate properly
Use the mechanical key to unlock the trunk.
(  P.388)
Replace the key battery with a new one if it
is depleted. ( P.346)
■Hands Free Power Trunk Lid operating
conditions (vehicle s with power trunk
lid)
●When the Hands Free Power Trunk Lid
(kick sensor) operation setting is turned
on and the power switch is turned off
●When an electronic key is carried within
the operation range
■Situations in which the Hands Free
Power Trunk Lid may not operate prop-
erly (vehicles with power trunk lid)
In the following situations, the Hands Free
Power Trunk Lid may not operate properly:
●When a foot remain s under the rear
bumper
●If the rear bumper is strongly hit with a
foot or is touched for a while
If the rear bumper has been touched for a
while, wait for a short time before
attempting to operate the Hands Free
Power Trunk Lid again.
●When operated while a person is too
close to the rear bumper
●When an external radio wave source interferes with the communication
between the electronic key and the vehi-
cle (
P.112)
●When the vehicle is parked near an elec-
trical noise source which affects the sen-
sitivity of the Hands Free Power Trunk Lid,
such as a pay parking spot, gas station,
electrically heated road, or fluorescent
light
●When the vehicle is near a TV tower,
electric power plant, radio station, large
display, airport or ot her facility that gen-
erates strong radio waves or electrical
noise
●When a large amount of water is applied
to the rear bumper, such as when the
vehicle is being washed or in heavy rain
●When mud, snow, ice, etc. is attached to
the rear bumper
●When the vehicle has been parked for a
while near objects that may move and
contact the rear bumper, such as plants
●When an accessory is installed to the rear
bumper
If an accessory has been installed, turn
the Hands Free Power Trunk Lid (kick
sensor) operation setting off.
■Preventing unintentional operation of
the Hands Free Power Trunk Lid (vehi-
cles with power trunk lid)
When an electronic key is in the operation
range, the Hands Free Power Trunk Lid may
operate unintentionally, so be careful in the
following situations.
●When a large amount of water is applied
to the rear bumper, such as when the
vehicle is being washed or in heavy rain
●When dirt is wiped off the rear bumper
●When a small animal or small object, such
as a ball, moves under the rear bumper
●When an object is moved from under the
rear bumper
●If someone is swinging their legs while sit-
ting on the rear bumper
●If the legs or another part of someone’s
body contacts the rear bumper while
passing by the vehicle
●When the vehicle is parked near an elec-

1123-2. Opening, closing and locking the doors and trunk
■Conditions affecting operation
The smart access system with push-button
start uses weak radio waves. In the following
situations, the communication between the
electronic key and the vehicle may be
affected, preventing the smart access sys-
tem with push-button start, wireless remote
control and immobilizer system from oper-
ating properly.
(Ways of coping: P.388)
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio stat ion, large display,
airport or other faci lity that generates
strong radio waves or electrical noise
●When the electronic key is in contact
with, or is covered by the following metal-
lic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil
inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless ke ys (that emit radio
waves) are being used nearby
●When carrying the electronic key
together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless
phone or other wireless communication
device
• Another electronic ke y or a wireless key
that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the rear
window
●When the electronic key is placed near a
battery charger or electronic devices
●When the vehicle is parked in a pay park-
ing spot where radio waves are emitted.
■Notes for the entry function
●Even when the electronic key is within the effective range (detection areas), the sys-
tem may not operate properly in the fol-
lowing cases:
• The electronic key is too close to the win-
dow or outside door handle, near the
ground, or in a high place when the doors
are locked or unlocked.
• The electronic key is near the ground or in a high place, or too close to the center
of the rear bumper when the trunk is
opened.
• The electronic key is on the instrument panel, rear package tray or floor, or in the
door pockets or glove box when the
hybrid system is started or power switch
modes are changed.
●Do not leave the electronic key on top of
the instrument panel or near the door
pockets when exiting the vehicle.
Depending on the radio wave reception
conditions, it may be detected by the
antenna outside the cabin and the doors
will become lockable from the outside,
possibly trapping the electronic key
inside the vehicle.
●As long as the electronic key is within the
effective range, the doors may be locked
or unlocked by anyone. However, only
the doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electronic key is not inside the
vehicle, it may be po ssible to start the
hybrid system if the el ectronic key is near
the window.
●The doors may unlock or lock if a large
amount of water splashes on the door
handle, such as in the rain or in a car
wash, when the electronic key is within
the effective range. (The doors will auto-
matically be locked after approximately
60 seconds if the doors are not opened
and closed.)
●If the wireless remote control is used to
lock the doors when the electronic key is
near the vehicle, there is a possibility that
the door may not be unlocked by the
entry function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor while
wearing gloves may delay or prevent lock
operation. Remove the gloves and touch
the lock sensor again.

1764-5. Using the driving support systems
■If a warning message is displayed on the multi-information display
A system may be temporarily unavailable or there may be a malfunction in the system.
●In the following situations, perform the action s specified in the table. When the normal
operating conditions are detected, the me ssage will disappear and the system will
become operational.
If the message does not disappea r, contact your Lexus dealer.
SituationActions
When the area around a sensor is covered
with dirt, moisture (fogged up, covered with
condensation, ice, etc. ), or other foreign
matterTo clean the part of the windshield in front of
the front camera, use the windshield wipers
or the windshield defogger of the air condi-
tioning system ( P.266).

1774-5. Using the driving support systems
4
Driving
●In the following situations, if the situation has changed (or the vehicle has been driven for
some time) and the normal operating conditions are detected, the message will disappear
and the system will become operational.
• If the message does not disappear, contact your Lexus dealer.
When the temperature around the radar sensor is outside of the operational range, such as
when the vehicle is in the sun or in an extremely cold environment
• When the front camera cannot detect objects in front of the vehicle, such as when driving
in the dark, snow, or fog, or when brig ht lights are shining into the front camera
When the temperature around the front
camera is outside of th e operational range,
such as when the vehicle is in the sun or in an
extremely cold environment
If the front camera is hot, such as after the
vehicle had been parked in the sun, use the
air conditioning system to decrease the tem-
perature around the front camera.
If a sunshade was used when the vehicle was
parked, depending on it s type, the sunlight
reflected from the surface of the sunshade
may cause the temperature of the front cam-
era to become excessively high.
If the front camera is cold, such after the
vehicle is parked in an extremely cold envi-
ronment, use the air conditioning system to
increase the temperature around the front
camera.
The area in front of the front camera is
obstructed, such as when the hood is open
or a sticker is attached to the part of the
windshield in front of the front camera.
Close the hood, remove the sticker, etc. to
clear the obstruction.
SituationActions

1804-5. Using the driving support systems
■Enabling/disabling the pre-colli-
sion system
The pre-collision system can be
enabled/disabled on ( P.79) of
the multi-information display.
The system is automatically enabled each
time the power switch is turned to ON
mode.
If the system is disabled, the PCS warn-
ing light will turn on and a message will
be displayed on the multi-information
display.
■Changing the pre-collision warn-
ing timing
The pre-collision warning timing can
be changed on ( P.79) of the
multi-information display.
The warning timing setting is retained
when the power switch is turned off. How-
ever, if the pre-collisio n system is disabled
and re-enabled, the operation timing will
return to the default setting (middle).
1Early
2
Middle
This is the default setting.
3Late
■Operational conditions
The pre-collision system is enabled and the system determines that the possibility of a frontal
collision with a detect ed object is high.
WARNING
●When the tires are very worn
●When tires of a size other than speci-
fied are installed
●When tire chains are installed
●When a compact spare tire or an
emergency tire puncture repair kit is
used
●If equipment (snow plow, etc.) that may
obstruct the radar sensor or front cam-
era is temporarily installed to the vehi-
cle
Changing settings of the pre-col-
lision system