2020 Lexus ES300h door lock

444What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical keys,
new genuine mechanical keys can
be made by your Lexus dealer.
( P.387)
 If you lose your electronic keys, the
risk of vehicle theft increases signifi-
cantly. Contact your Lexus dealer
immediately. ( P.387)
 Is the electronic key battery weak or
depleted? ( P.346)
 Is the power switch in ON mode?
When locking the doors, turn the power
switch off. ( P.148)
 Is the electronic key left inside the
vehicle?
When locking the doors, make sure that
you have the electronic key on your per-
son.
The function may not operate prop-
erly due to the condition of the radio
wave. ( P.114) 
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set.
Open the rear door from outside
and then unlock the child-protector
lock. ( P.104)
 The function to prevent the elec-
tronic key from being left inside the
trunk will operate and you can open
the trunk as usual. Take the key out
from the trunk. ( P.109)
 Did you press the power switch
while firmly depressing the brake
pedal? ( P.145)
 Is the shift lever in P? ( P.152)
 Is the electronic key anywhere
detectable inside the vehicle?
( P.112)
 Is the steering wheel unlocked?
( P.145)
 Is the electronic key battery weak or
depleted?
If you have a problem, check the
following before contacting your
Lexus dealer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked or
unlocked
The rear door cannot be opened
The trunk lid is closed with the
electronic key left inside
If you think something is wrong
The hybrid system does not start

445What to do if... (Troubleshooting)
In this case, the hybrid system can be
started in a temporary way. ( P.389)
Is the 12-volt battery discharged?
( P.390)
 Is the power switch in ON mode?
If you cannot release the shift lever
by depressing the brake pedal with
the power switch in ON mode
( P.153)
 It is locked automatically to prevent
theft of the vehicle. ( P.145)
 Is the window lock switch pressed?
The power window except for the one at
the driver’s seat cannot be operated if the
window lock switch is pressed. ( P.131)
 The auto power off function will be
operated if the vehicle is left in
ACCESSORY or ON mode
(hybrid system is not operating) for
a period of time. ( P.148) 
The seat belt reminder light is flash-
ing
Are the driver and the passengers wearing
the seat belts? ( P.367)
 The parking brake indicator is on
Is the parking brake released? ( P.157)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.364, 374)
 Did anyone inside the vehicle open
a door during setting the alarm?
The sensor detects it and the alarm sounds.
( P.70)
To stop the alarm, turn the power
switch to ON mode, or start the hybrid
system.
 Is the message displayed on the
multi-information display?
Check the message on the multi-informa-
tion display. ( P.374)
 When a warning light turns on or a
warning message is displayed, refer
to P.364, 374.
The shift lever cannot be shifted
from P even if you depress the
brake pedal
The steering wheel cannot be
turned after the hybrid system is
stopped
The windows do not open or
close by operating the power
window switches
The power switch is turned off
automatically
A warning buzzer sounds during
driving
An alarm is activated and the
horn sounds
A warning buzzer sounds when
leaving the vehicle
A warning light turns on or a
warning message is displayed

448Alphabetical index
Exterior ...........................................................306
Interior .............................................................309
Seat belts........................................................309
Cargo capacity...............................................143
Cargo hooks ................................................. 283
Center Display ............................................. 258
Chains .............................................................. 255
Child-protectors........................................... 104
Child restraint system................................... 42 Fixed with a LATCH system .................. 49
Fixed with a seat belt................................... 46
Front passenger occupant classification system ..............................................................37
Points to remember .....................................42
Riding with children ......................................42
Types of child restraint system installation method ........................................................... 43
Using an anchor bracket ............................ 51
Child safety ....................................................... 42 12-volt battery precautions ....... 327, 393
Airbag precautions...................................... 33
Child restraint system................................. 43
Heated steering wheel and seat heater
precautions................................................ 273
How your child should wear the seat belt ............................................................................ 25
Moon roof precautions ............................133
Power window lock switch...................... 131
Power window precautions .................... 131
Rear door child-protectors ................... 104
Removed electronic key battery precau- tions ............................................................... 347
Seat belt extender precautions ............. 25
Seat belt precautions ...................................42
Trunk precautions ...................................... 105
Cleaning.............................................. 306, 309 Aluminum wheels ......................................306
Exterior ...........................................................306
Interior .............................................................309
Radar sensor........................................174, 210
Seat belts........................................................309
Clock ........................................................78, 284 Coat hooks..................................................... 295
Compass ......................................................... 302
Condenser ..................................................... 324
Console box ....................................................281
Console box light ..........................................281
Cooling system............................................. 323
Engine overheating.................................. 395
Hybrid system overheating ................. 396
Cornering lights .............................................163 Replacing light bulbs ................................. 351
Cruise control Dynamic radar cruise control with full-
speed range ............................................... 198
Cup holder .......................................................281
Current fuel consumption .......................... 82
Curtain shield airbags .................................. 28
Customizable features ............................... 418
D
Daytime running light system .................... 161
Defogger Outside rear view mirrors.....................266
Rear window ................................................266
Windshield ....................................................266
Dimension ......................................................400
Dinghy towing.................................................144
Display BSM (Blind Spot Monitor)................... 208
Dynamic radar cruise control with full-
speed range ............................................... 198
Energy monitor ..............................................90
Head-up display............................................86
Intuitive parking assist ................................216
LTA (Lane-Tracing Assist) .....................192
Multi-information display ........................... 81
Parking Support Brake function (rear
pedestrians)...............................................245
RCD (Rear Camera Detection) ........ 226
RCTA............................................................... 222
Warning message ..................................... 374
Distance until next engine oil change .... 80
Do-it-yourself maintenance ......................313

Alphabetical index449
Door courtesy lights ....................................277
Door lockDoors .................................................................. 101
Smart access system with push-button start ....................................................................112
Wireless remote control........................... 99
Doors ................................................................... 101 Automatic door lock ing and unlocking
system ........................................................... 104
Door glasses ................................................. 130
Door lock.......................................................... 101
Open door warning buzzer ....... 102, 104
Outside rear view mirrors ...................... 127
Rear door child-protectors ................... 104
Drive distance .................................................. 82
Drive info 1/Drive info 2 .............................. 82
Driver’s seat position memory .................120 Driving position memory .........................120
Memory recall function ..............................121
Drive-start control ........................................ 137
Driving................................................................136 Break-in tips ................................................... 137
Correct driving posture .............................23
Driving Mode Select switch ................... 213
Hybrid vehicle driving tips .................... 252
Procedures .....................................................136
Winter drive tips......................................... 254
Driving information display ........................ 82
Driving Mode Select switch......................213
Driving range ................................................... 82
Driving support system information display ............................................................................. 83
Dynamic radar cruise control with full- speed range................................................. 198Warning message.....................................206
E
ECB (Electronically Controlled Brake Sys- tem) ................................................................ 248
Eco drive mode ..............................................213
EDR (Event data recorder) ........................... 8
Elapsed time ..................................................... 82 Electric motor (traction motor) .................. 61
Electric Power Steering (EPS)
Function ..........................................................248
Warning light .............................................. 366
Electronically Controlled Brake System (ECB) ............................................................ 248
Electronic key .................................................. 98 Battery-saving function.............................. 113
If the electronic key does not operate properly ...................................................... 388
Replacing the battery ...............................346
Emergency, in case of If a warning buzzer sounds...................364
If a warning light turns on.......................364
If a warning message is displayed ..... 374
If the 12-volt battery is discharged ... 390
If the electronic key does not operate properly ...................................................... 388
If the fuel filler do or cannot be opened
..........................................................................387
If the hybrid system will not start ....... 385
If the vehicle is trapped in rising water ..........................................................................357
If you have a flat tire ..................................378
If you lose your keys .................................387
If you think something is wrong..........362
If your vehicle becomes stuck ............ 398
If your vehicle has to be stopped in an emergency ................................................ 356
If your vehicle needs to be towed .... 359
If your vehicle overheats ....................... 395
Emergency flashers .................................... 356
Energy monitor ............................................... 90
Engine ACCESSORY mode............................... 148
Compartment................................................321
Hood ................................................................. 319
How to start the hybrid system............ 145
Identification number ................................ 401
If the hybrid system will not start ....... 385
If your vehicle has to be stopped in an emergency ................................................ 356

Alphabetical index453
Master warning light .................................... 371
Menu icons..........................................................81
MeterClock .................................................................. 78
Hybrid System Indicator ........................... 79
Indicators .......................................................... 75
Instrument panel light control ................80
Meter control switches .............................. 82
Meters ................................................................ 78
Multi-information display ............................81
Settings .............................................................. 84
Warning lights ............................................. 364
Warning message..................................... 374
Mirrors Inside rear view mirror.............................. 126
Outside rear view mirror defoggers266
Outside rear view mirrors ...................... 127
Vanity mirrors.............................................. 284
Moon roof Door lock linked moon roof operation...........................................................................133
Jam protection function............................133
Operation........................................................ 132
Multi-information display ..............................81 Audio system-linked display................... 83
Drive information 1/Drive information 2............................................................................ 82
Driving information display...................... 82
Driving support system information dis- play ................................................................... 83
Dynamic radar cruise control with full- speed range ............................................... 198
Energy monitor.............................................. 90
LTA (Lane-Tracing Assist) ..................... 192
Menu icons ........................................................81
Meter control switches .............................. 82
Navigation system-linked display ........ 83
Pop-up display.................................................81
Settings .............................................................. 84
Suggestion function..................................... 84
Tire pressure ..................................................331
Warning message..................................... 374N
Navigation system-linked display... 83, 86
Noise from under vehicle ...............................6
O
Odometer ......................................................... 80
Odometer and trip meter display “ODO TRIP” switch ................................... 80
Display items .................................................. 80
Pop-up display .............................................. 80
“ODO TRIP” switch ...................................... 80
Oil Engine oil........................................................402
Opener Fuel filler door ................................................ 172
Hood ................................................................. 319
Trunk ................................................................. 107
Outer foot lights Replacing light bulbs ................................. 351
Outside door handle lig hts.......................277
Outside rear view mirrors ......................... 127 Adjustment ...................................................... 127
BSM (Blind Spot Monitor)................... 208
Folding.............................................................. 128
Linked mirror functi on when reversing
............................................................................129
Mirror position memory .......................... 120
Outside rear view mirror defoggers266
RCTA function ............................................ 222
Outside temperature.................................... 78
Overheating .................................................. 395
P
Paddle shift switches ......................... 154, 155
Panic mode ....................................................... 99
Parking assist sensors (intuitive parking assist) ...............................................................216
Parking brake.................................................. 157 Operation ........................................................157
Parking brake engaged warning buzzer

454Alphabetical index
.......................................................................... 158
Warning light ............................................... 370
Warning message...................................... 158
Parking lights .................................................... 161 Light switch ...................................................... 161
Parking Support Brake function (rear- crossing vehicles) ........................... 229, 241Function ............................................................ 241
Parking Support Brake function (rear pedestrians) ..................................... 229, 245Function .......................................................... 245
Parking Support Brake function (static objects) ..............................................229, 235Function .......................................................... 235
PCS (Pre-Collision System) .................... 180 Function ........................................................... 180
PCS OFF switch ..........................................182
Warning light ............................................... 370
Personal lights................................................277
PKSA (Parking Support Alert) ................215
PKSB (Parking Support Brake)............. 229 Warning message..................................... 233
Power control unit.......................................... 64
Power control unit coolant ...................... 323 Capacity .........................................................403
Checking ....................................................... 323
Preparing and checking before winter......................................................................... 254
Power easy access system ........................120
Power outlet .................................................. 284
Power steering (Elect ric power steering
system).......................................................... 248 Warning light ...............................................366
Power switch ...................................................145 Auto power off function .......................... 148
Changing the power switch modes . 148
If your vehicle has to be stopped in an
emergency ................................................356
Starting the hybrid system.......................145
Power trunk lid .............................................. 105
Power windows ............................................. 130 Door lock linked window operation... 131 Jam protection function ............................. 131
Operation ....................................................... 130
Window lock switch.................................... 131
Pre-Collision System (PCS) .................... 180 Function ........................................................... 180
PCS OFF switch ......................................... 182
Warning light ...............................................370
R
Radar cruise control (dynamic radar cruise control with full-speed range).............. 198
Radiator ........................................................... 324
RCD (Rear Camera Detection) .............215 Function .......................................................... 226
Warning message ..................................... 227
RCTA (Rear Cross Traffic Alert) 215, 222
RCTA Function .......................................................... 222
Warning message ..................................... 223
Rear Cross Traffic Alert (RCTA) 215, 222
Rear door sunshades ................................. 293
Rear seats Head restraints..............................................123
Rear side marker lights ................................ 161 Light switch ...................................................... 161
Rear sunshades ............................................ 293
Rear turn signal lights ..................................156 Replacing light bulbs ................................. 351
Turn signal lever .......................................... 156
Rear view mirror Inside rear view mirror ..............................126
Outside rear view mirrors....................... 127
Rear window defogger ............................. 266
Refueling ........................................................... 172 Capacity .......................................................... 401
Fuel types ........................................................ 401
If the fuel filler do or cannot be opened
..........................................................................387
Opening the fuel tank cap ...................... 172
Regenerative braking ................................... 62
Remote Touch .............................................. 258
Replacing

456Alphabetical index
Starting the hybrid system.......................145
Snow tires ....................................................... 254
Spare tire Storage location ......................................... 379
Spark plug ...................................................... 403
Specifications ................................................400
Speedometer ................................................... 78
Sport mode ......................................................213
Steering lock Column lock release..................................145
Steering lock system warning message...........................................................................145
Steering wheel ................................................125 Adjustment......................................................125
Heated steering wheel............................ 273
Meter control switches .............................. 82
Power easy access system .....................120
Steering wheel position memory ........120
Stop lights Replacing light bulbs..................................351
Storage feature ............................................280
Stuck If the vehicle becomes stuck................398
Suggestion function....................................... 84
Sunshade Roof ....................................................................133
Sun visors ........................................................ 284
Switches “ODO TRIP” switch ....................................80
“SOS” button .................................................. 54
Automatic High Beam system..............164
Brake Hold switch ..................................... 159
BSM (Blind spot monitor) switch......208
Door lock switches .................................... 103
Driving Mode Select switch ................... 213
Driving position memory switches .....120
Dynamic radar cruise control with full-speed range switch .................................199
Emergency flashers switch ...................356
EV drive mode switch ............................. 150
Garage door opener switches .......... 296
Heated steering wheel switch............. 273 HUD (Head-up display) switch ............ 87
Ignition switch ............................................... 145
Instrument panel light control switches
............................................................................ 80
Intuitive parking assist switch ................. 217
Light switches ................................................. 161
LTA (Lane-Tracing Assist) switch ......192
Meter control switches .............................. 82
Moon roof switches....................................132
Outside rear view mi rror switches ..... 127
Paddle shift switches .......................154, 155
Parking brake switch..................................157
PCS OFF switch ......................................... 182
PKSB (Parking Support Brake) switch ..........................................................................230
Power door lock switch .......................... 103
Power switch................................................. 145
Power window switches ......................... 130
RCD (Rear Camera Detection) switch .......................................................................... 226
RCTA switch ................................................ 222
Rear sunshades switch............................293
Rear window and outside rear view mir-
ror defoggers switch ............................265
Seat heater switches................................. 273
Seat ventilator switches .......................... 273
Tilt and telescopic steering control switch ........................................................................... 125
Tire pressure warning reset switch...334
Trunk closer switch ....................................108
Trunk opener main switch.......................... 111
Trunk opener switch ................................. 107
Vehicle-to-vehicle distance switch.... 199
VSC OFF switch ....................................... 249
Window lock switch.................................... 131
Windshield wiper and washer switch166
Windshield wiper de-icer switch.......269
T
Tachometer....................................................... 78
Tail lights............................................................. 161 Light switch ...................................................... 161

458Alphabetical index
Vanity mirrors ............................................... 284
Vehicle data recordings ..................................7
Vehicle identification number ................400
Vehicle Stability Control (VSC) ........... 248
Ventilators (seat ventilators)................... 273
VSC (Vehicle Stability Control) ........... 248
W
Warning buzzers
ABS ..................................................................366
Airbags ...........................................................365
Approach warning.................................... 204
Brake hold....................................................... 371
Brake Override System .........................366
Brake system ............................................... 364
Charging system .......................................365
Downshifting .......................................155, 156
Drive-Start Control ..................................366
Electric power steering ..........................366
Engine .............................................................365
High coolant temperature .................... 364
Hybrid system overheat........................... 371
Hybrid system .............................................365
Intuitive parking assist....................221, 368
Low engine oil pressure.........................365
LTA (Lane Tracing Assist)......... 187, 368
Open door........................................... 102, 104
Open hood.................................................... 104
Open trunk .................................................... 104
Open window ................................................ 131
PKSA (Parking Support Alert) .............215
PKSB (Parking Support Brake) .........369
Pre-collision braking................................. 180
RCD (Rear Camera Detection) ........369
RCTA (Rear Cross Traffic Alert) ......369
Seat belt .......................................................... 367
Warning label .................................................. 64
Warning lights............................................... 364 ABS ..................................................................366
Brake hold operated indicator ............. 371
Brake Override System .........................366
Brake system ............................................... 364 Charging system....................................... 365
Drive-Start Control.................................. 366
Electric power steering.......................... 366
High coolant temperature.....................364
Hybrid system overheat ...........................371
Intuitive parking assist OFF indicator
......................................................................... 368
Low engine oil pressure........................ 365
Low fuel level ............................................... 367
LTA indicator .............................................. 368
Malfunction indicator lamp .................. 365
Master warning light...................................371
Parking brake indicator ..........................370
PKSB OFF indicator ............................... 369
Pre-collision system..................................370
RCD OFF indicator................................. 369
RCTA OFF indicator .............................. 369
Seat belt reminder light........................... 367
Slip indicator .................................................370
SRS ................................................................... 365
Tire pressure ............................................... 368
Warning messages ..................................... 374
Washer ..............................................................166
Checking .......................................................325
Preparing and checking before winter..........................................................................254
Switch................................................................ 166
Washing and waxing.................................. 306
Weight Cargo capacity .............................................143
Load limits .......................................................143
Weight............................................................ 400
Wheels ............................................................. 340 Size ................................................................... 405
Window lock switch ...................................... 131
Windows .......................................................... 130 Power windows ........................................... 130
Rear window defogger...........................266
Washer ............................................................ 166
Windshield wiper de-icer ........................ 269
Windshield wipers ........................................166 Position............................................................. 170