2020 KIA SORENTO radio antenna

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QI want to move to the previous or next song without touching the
screen while driving. How do I do this?
APush the [/] lever on the steering wheel to move to the
previous or next song.
Broadcast reception
QNo sound is heard or a distorted noise is heard when listening to
the radio while driving.
ADepending on the location, the reception may deteriorate due to
obstacles. If the reception diminishes, change the radio station to
another one.
Attaching a window film including metal components to the
rear window equipped with a glass antenna may lower radio
reception.
How to self-check a system fault
QMy system does not operate normally. What should I do?
ACheck your system by referring to the solutions explained in the
troubleshooting sections.
If the system still does not operate normally after following the
relevant instructions, press and hold the reset button.
If the problem persists, contact your place of purchase or dealer.